What Genesis Business Systems does

Genesis Business Systems Limited, trading as Genesis IT, is a privately held UK IT services company founded in 1986 and headquartered in Kingston upon Hull, East Yorkshire. The firm delivers managed IT services, cybersecurity, hardware provision, and bespoke software development to small and medium businesses and select enterprise customers across Hull, East Yorkshire, and the wider UK, including Sheffield, Leeds, York, Middlesbrough, and Grimsby. Service lines include managed IT support, cyber consultancy, Cyber Essentials certification, penetration testing, firewall deployment (SonicWall, WatchGuard), disaster recovery, hardware supply and installation, network and VOIP installations, bespoke software, mobile app development, website and eCommerce builds, accounting system integrations (Sage 50, Pegasus Opera), and an emerging AI consultancy offering.

The technical stack combines best-of-breed third-party platforms with an in-house development team capable of native Android/iOS, cross-platform, and web application work. The firm holds authorised partner status with Microsoft, Sage, Pegasus Opera, SonicWall, and WatchGuard, and maintains over 25 years of accumulated Pegasus Opera integration expertise, which underpins much of its bespoke software work for mid-market customers. Core technology is delivered as a combination of subscription-based managed services, Hardware as a Service monthly rentals, project-based software development, and professional services engagements.

The go-to-market model is consultative direct sales, combining on-site field assessments with phone and remote support, free cyber security consultations for lead generation, and geographic SEO targeting across multiple northern UK cities. Revenue is distributed across a long tail of SMB managed services contracts, hardware sales, and bespoke software projects, with no single dominant customer or segment anchor. The company is independently owned, with no disclosed institutional investment, no parent entity, and no subsidiaries, and operates as a single limited company registered in England and Wales.

Name

Genesis Business Systems

Legal name

Genesis Business Systems Limited

Website

https://genesisit.co.uk

Company type

Private

Founded year

1986

Operating status

Operating

Headcount range

11–50 employees

Short description

Genesis Business Systems, trading as Genesis IT, is a Hull-based UK managed IT services, cybersecurity, hardware, and bespoke software provider founded in 1986, serving SMBs and select enterprises across northern England with in-house development and multi-vendor partnerships.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design Services (541512), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371)

akta.pro primary industry

Strategy & IT Advisory (BPAEAAAA)

akta.pro secondary industry

IT Program/Project Management (PMO) & Delivery Assurance (BPAEAAAO)

Keywords

• Managed IT services
• Cyber security services
• Bespoke software development
• IT hardware procurement
• Network infrastructure services

Headquarters

HQ city

Kingston upon Hull

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain, Infrastructure

Revenue model

1. Managed IT Services: Ongoing IT support and management services providing proactive monitoring, maintenance, and technical assistance for business IT infrastructure. Includes both on-site and remote support options.
2. Hardware as a Service (HaaS): Monthly fee covering hardware provision, setup, software, accessories, and ongoing support through service level agreements. Allows businesses to access top-of-the-line hardware without large upfront capital expenditure.
3. Bespoke Software Development: Custom software development services including business process review, specification, development, deployment, and ongoing evolution. Revenue generated through project-based engagements with optional ongoing support plans.
4. Hardware Sales and Installation: Supply and installation of IT equipment including PCs, laptops, tablets, mobile phones, landline phones, printers, copiers, Wi-Fi equipment, and servers. Revenue from hardware procurement and installation services.
5. Cybersecurity Services: Comprehensive cyber security services including penetration testing, vulnerability assessments, Cyber Essentials certification, firewall installation, security awareness training, and disaster recovery planning.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

Genesis Business Systems (trading as Genesis IT) delivers managed IT support, cybersecurity, hardware supply/installation, and bespoke digital solutions to UK businesses. Its core offerings include proactive IT infrastructure management, multi-layered cybersecurity (consultancy, Cyber Essentials certification, penetration testing, firewall installation, security awareness training, disaster recovery), and digital services such as custom software, mobile apps, websites, eCommerce, Sage 50/Pegasus Opera integrations, and AI consultancy.

Product overview

Genesis Business Systems (trading as Genesis IT) is an IT services company offering a portfolio of managed services, cybersecurity, hardware, and digital solutions. The core offering consists of Managed IT Services (IT support and infrastructure management), Cyber Security Services (a multi-layered security suite including Cyber Consultancy, Cyber Essentials certification, PEN Testing, Security Awareness Training, Firewall Installation using SonicWall and WatchGuard, and Disaster Recovery), and Digital Services (encompassing Bespoke Software Development, Mobile App Development, Website Development/eCommerce, Rapid App Development, and AI Services). Hardware Services (covering hardware consultancy, installation, support, network cabling, VOIP, and Hardware as a Service financing) round out the offering. All services are delivered by an in-house team based in Hull, East Yorkshire, serving businesses across the UK.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Services Proactive and connected IT support covering hardware, networks, infrastructure, assistance, and cybersecurity. Includes on-site, remote, and phone-based support for businesses of all sizes.
• Cyber Security Services Comprehensive cyber security package including consultancy, Cyber Essentials certification, penetration testing, security awareness training, firewall installation, and disaster recovery. Multi-layered approach to defending business networks against cyber attacks.
• Hardware Services IT hardware supply, installation, and consultancy covering PCs, laptops, tablets, mobile phones, landline phones, printers, copiers, Wi-Fi setup, and servers. Includes equipment audits, sourcing from brands such as Dell, HP, and Lenovo, and finance options.
• Digital Services Digital solutions covering bespoke software, mobile app development, website development, eCommerce, AI integration, and system integrations. Includes Sage 50 and Pegasus Opera accounting integrations.
• Cyber Consultancy IT security consultancy providing vulnerability assessments, compliance audits, security strategy reviews, and managed cyber security services. Assesses business practices, processes, and network weaknesses.
• Cyber Essentials Certification Government-backed Cyber Essentials certification scheme covering five key areas: firewalls and gateways, secure configuration, user access control, virus and malware protection, and keeping devices and software up to date.
• Penetration Testing (PEN Testing) Ethical hacking / white hat penetration testing that simulates real-world cyber attack scenarios to assess the security of networks, systems, and applications. Includes password cracking, network scanning, social engineering, and exploitation of known vulnerabilities.
• Security Awareness Training Staff training programmes covering recognition of phishing attempts, suspicious activity identification, and secure reporting of issues. Helps employees become part of the IT defence network and supports Cyber Essentials accreditation.
• Firewall Installation Firewall installation and management using SonicWall and WatchGuard technologies. SonicWall provides network, access, email security, and analytics. WatchGuard MFA reduces unauthorised access risk with multi-level verification.
• Disaster Recovery Comprehensive disaster recovery services to minimise downtime following IT incidents or cyber attacks. Includes preventative measures, customised recovery plans, and ongoing support.
• Hardware Consultancy IT hardware planning and sourcing consultancy for new businesses, relocations, or upgrades. Provides personalised hardware plans, cost-efficient sourcing, and review of equipment lists.
• IT Support Business IT support available by phone, video call, or on-site. Covers PCs, laptops, monitors, printers, mobile devices, access points, and Wi-Fi networks. Includes free loan equipment while devices are being repaired.
• Network Installations Full IT network installation covering hardware installation, network cabling (Cat 5, Cat 6, Cat 7), server installation, router and Wi-Fi network setup, firewall installation, and ongoing IT support.
• Telephone and VOIP

Quantifiable outcome

• 39% of UK businesses experienced cyber breach/attack in last 12 months (NCSC statistic cited by Genesis IT)
• +3 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

AI capability10 records

Feature6 records

Partnerships

Six partnerships are on record, tiered core and minor.

• SonicWallcoreTechnology or IntegrationSonicWall firewall technology partnership. Genesis IT deploys SonicWall security solutions to over 500,000 businesses globally, providing network security, access security, email security, and reporting analytics for client protection.
• WatchGuardcoreTechnology or IntegrationWatchGuard Multi-Factor Authentication (MFA) partnership providing superior authentication systems that reduce risk of unauthorised access even if passwords are compromised, enabling secure remote access.
• MicrosoftcoreTechnology or IntegrationMicrosoft Partner status with expertise in Microsoft 365, Copilot, and related solutions. Genesis IT helps businesses maximise value from Microsoft platforms they already use.
• SagecoreTechnology or IntegrationSage Business Partner with development tool access for creating integrations between Sage 50 Accounts and other business systems. Experience includes invoice creation, sales order management, and data integration.
• Pegasus OperacoreTechnology or IntegrationPegasus Business Partner with over 25 years of experience developing bespoke and integration solutions for Opera 3 and Opera 3 SQL Server Edition. Access to development tools enables seamless customisations.
• Finance Partners (HaaS)minorOthersRange of finance partners enabling Hardware as a Service (HaaS) offerings, providing flexible payment options for IT hardware, software, and installation projects.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Air IT: UK managed IT services and cyber security provider serving SMB and mid-market clients across the Midlands and beyond. Directly comparable to Genesis IT in offering managed IT support, cyber security, hardware supply, and consultancy to UK businesses of similar size profile.
• ramsac Limited: UK-based managed IT support and cybersecurity firm headquartered in Surrey, serving SMB clients nationwide. Closely comparable as a UK SMB-focused MSP with managed services, cyber security, and consultancy offerings of similar scope to Genesis IT.
• Netitude: Regional UK IT support and managed services company with strong cyber security practice. Comparable to Genesis IT in target customer (UK SMBs), service mix (managed IT, security, hardware), and regional go-to-market.
• Dynamic Networks: UK IT support and managed services provider (formerly Absolute IT Services) delivering cyber security, hardware, and cloud to SMBs. Direct peer to Genesis IT in customer segment, service portfolio, and UK regional focus.
• Onyx Technology: Yorkshire-based IT support, cyber security, and software solutions provider serving regional SMBs. Strongly comparable regional competitor to Genesis IT given geographic proximity and near-identical service offering.

Broad incumbents

• Six Degrees Group: Large UK managed cloud and IT services provider serving enterprise and mid-market. Comparable as a broader UK MSP with overlapping managed services, cyber security, and integration capabilities, but operating at much greater scale and breadth than Genesis IT.
• Kuflink Group: UK-based IT managed services and cloud provider with broad enterprise offering. Comparable in overlapping managed IT and security services but at a larger scale and broader geographic footprint.
• Conosco: UK-based managed IT services and cyber security provider with mid-market and enterprise reach. Comparable for its managed services and cyber security portfolio, although typically larger and more London-centric than Genesis IT.

Emerging players

• IT Naturally: UK IT support and cyber security specialist focused on small businesses. Comparable to Genesis IT in SMB-first targeting and cyber-led positioning, though typically operating with a smaller team and narrower service breadth.

Others

• Xperience Group: UK Microsoft partner offering cloud, managed IT, and software/ERP services to SMB and mid-market. Partially overlapping as a UK IT services peer, particularly relevant as an alternative partner for Sage/Microsoft stacks that Genesis IT also serves.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/GenesisIT
• Xx.com/genesisit

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Genesis Business Systems