Meridian Services

What Meridian Services does

Meridian Services Incorporated is a private, for-profit human services provider founded in 1980 by Marya Hage in Saint Cloud, Minnesota, and now headquartered in Golden Valley, Minnesota. The company delivers person-centered residential, case management, and home-based support services to individuals with developmental disabilities, mental health diagnoses, physical disabilities, and elderly needs across Minnesota. Its Case Management Department alone serves approximately 2,500 elderly individuals, 1,500 people with mental health diagnoses, and 1,000+ persons with developmental disabilities, supported by 30 Community Residential Services group homes that house four individuals each and a 220-person in-home/SILS caseload.

The service portfolio is organized around three core pillars: Community Residential Services (24-hour supervised living), Case Management (needs assessment, individual service plan development, waiver budget coordination), and Home-Based Supports (Semi-Independent Living Services and Individualized Home Supports). Adjacent offerings include Eidelweiss Respite Services, PCA Choice, Club Ventures social recreation, conservatorship and guardianship services, and Independent Living Services under the CADI waiver. Supporting technology is operational rather than transformative: Pavillio-based Electronic Visit Verification (EVV) for 21st Century Cures Act compliance, Shiftboard for staff scheduling, LearnDash for training, Ease for benefits administration, and Neon CRM / MailChimp / Constant Contact for marketing. CARF three-year accreditation has been continuously maintained since March 2003 across Family Services and Community Living Services programs.

The business model is government-reimbursement-driven. Revenue flows from Medicaid waiver programs (CADI, BI), Social Security benefits (SSDI, SSI, RSDI), Group Residential Housing funding, county human services contracts (Hennepin, Anoka, Dakota, Ramsey, Clay, and greater Minnesota counties), and managed-care contracts (Medica, Hennepin Health, Blue Cross Blue Shield). Go-to-market is sales-led and referral-based rather than consumer-marketing-driven: individuals enter services via county case management referrals, followed by intake assessment. Meridian Services operates within the broader Orion Family of Companies alongside Zenith Services (vocational programs), Orion Associates (shared finance, HR, and training), Orion ISO, Morning Sun, Headwaters Relief Organization, and Little Stars, sharing executive leadership including President & CEO Dr. Rebecca Hage Thomley and Chief Administrative Officer Stephen Hage.

Name

Meridian Services

Legal name

Meridian Services Incorporated

Website

https://meridiansvs.com

Company type

Private

Founded year

1980

Operating status

Operating

Headcount range

251–500 employees

Short description

Meridian Services is a Minnesota-based private human services provider founded in 1980, delivering residential, case management, and home-based support services to over 5,000 individuals with developmental disabilities, mental health diagnoses, physical disabilities, and elderly needs across 30 group homes and six contracted counties.

Ownership category

akta.pro rank

Product category

Human Services for Individuals with Disabilities

NAICS

Residential Intellectual and Developmental Disability Facilities (623210), Services for the Elderly and Persons with Disabilities (624120), Individual and Family Services (6241)

SIC

Services-Nursing & Personal Care Facilities (8050), Services-Social Services (8300), Services-Home Health Care Services (8082)

akta.pro primary industry

Special Needs Adult Day Programs (Developmental/Physical Disabilities, Seniors) (HLADAIAI)

akta.pro secondary industry

Community Resources, Social Services & Transportation Coordination (HLADALAK)

Keywords

• Disability support services
• Case management services
• Residential group homes
• Home-based support services
• Human services provider

Headquarters

HQ city

Youngstown

HQ country

United States

HQ region

North America

Offices4 records

Markets served

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Government Waiver Funding: Revenue from Medicaid waiver programs including CADI (Community Access for Disability Inclusion), BI (Brain Injury), and other state waiver programs that fund services for people with disabilities and elderly individuals.
2. Social Security Benefits: Funding received through Social Security programs including SSDI, SSI, and RSDI benefits that support individuals receiving services.
3. County Government Contracts: Contracts with county human services departments for case management and other disability services. Counties include Hennepin, Anoka, Dakota, Ramsey, Clay, and others throughout Minnesota.
4. Group Residential Housing (GRH): State-funded housing assistance that supports individuals in residential programs.
5. Healthcare System Contracts: Contracts with healthcare organizations including Medica, Hennepin Health, and Blue Cross Blue Shield for case management services.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Meridian Services provides person-centered residential, case management, and home-based support services for individuals with developmental disabilities, mental health diagnoses, and elderly individuals across Minnesota. Services are delivered through 30 group homes, in-home supports, and case management contracts with county human services departments and healthcare plans.

Product overview

Meridian Services operates as a comprehensive human services provider offering a coordinated portfolio of residential, case management, and home-based support services. The core service structure includes Community Residential Services (CRS) providing 24-hour supervised living in group homes, Case Management Services for coordinating care across multiple counties in Minnesota, and Home-Based Supports encompassing Semi-Independent Living Services (SILS) and Individualized Home Supports (IHS). The portfolio extends to specialized services including Eidelweiss Respite Services, PCA Choice, Club Ventures Program, Social Recreation Services, Independent Living Services (CADI), and conservatorship/guardianship support. The company also implements Electronic Visit Verification (EVV) technology for Medicaid compliance. All services are delivered through a person-centered planning philosophy, with CARF accreditation validating quality standards across Family Services and Community Living programs.

Differentiator

Problem solved

Functional benefit

Brands

• Eidelweiss Respite Services: A dual licensed respite home located in Anoka County, licensed under Rule 203, providing respite to persons served who reside within their family or foster home.
• Club Ventures

Products and services

• Community Residential Services (CRS) Community-based residential services providing 24-hour care, training, and supervision for children and adults with developmental disabilities in single-family homes where four individuals with similar needs live together.
• Case Management Services Comprehensive case management services including needs assessment, individual service plan development, screenings, coordinating team activities, locating services, monitoring service delivery, and waiver budget development for persons with developmental disabilities, mental health, chemical health, elderly physical challenges, and related conditions.
• Home-Based Supports Home-based support services including Semi-Independent Living Services (SILS) and Individualized Home Supports (IHS) for people living in their own homes or family homes, providing training in community living, health, wellness, household management, and adaptive skills.
• Eidelweiss Respite Services

Named customers1 record

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

Feature1 record

Partnerships

Three partnerships are on record, tiered core and minor.

• Orion AssociatescoreStrategic or Co-development PartnerOrion Associates is a management services company providing financial, human resources, and training services to Meridian Services. Orion Associates developed specialized training for presentation to organization staff and makes this training available for a fee to staff of other organizations and the general public. The companies share leadership including Dr. Rebecca Hage Thomley (President & CEO) and Stephen Hage (Chief Administrative Officer).
• Zenith ServicescoreStrategic or Co-development PartnerZenith Services was created in 1999 as a separate, non-profit corporation to develop vocational services for people with intellectual disabilities. It operates as part of the Orion Family of Companies alongside Meridian Services, providing day program and vocational services.
• Headwaters Relief OrganizationminorOthersHeadwaters Relief Organization is a disaster relief organization that Meridian Services and Orion Family companies support through corporate social responsibility initiatives. Headwaters has been involved in COVID-19 response including mask sewing, Phone Pal program, and Home School Assistance Program. They also created children's story books ('When We All Wore Masks' and 'When We All Stayed Home') to help children process the pandemic.

Scale indicators7 records

Recent moves9 records

Expansion highlights6 records

Direct peers

• Hope Network: Nonprofit provider of residential, behavioral health, and community-based services primarily for people with developmental disabilities, mental illness, and brain injury. Operates group homes and supported living services under a similar person-centered, Medicaid waiver-funded model in Michigan and adjacent states.
• Mosaic: Nonprofit provider of residential, day, and case management services for people with intellectual disabilities. Comparable service portfolio (group homes, in-home supports, case management) and similar reliance on Medicaid HCBS waivers, though at a national scale.
• Beacon Specialized Living: Provider of residential and behavioral health services for individuals with intellectual and developmental disabilities and mental health needs. Operates group homes and supported living services in multiple states under a similar person-centered, Medicaid-funded model.
• REM Minnesota: Minnesota-based provider of residential, in-home, and day services for people with developmental disabilities, part of the Sevita network. Directly comparable on geography, service mix (CRS-equivalent group homes, case management, IHS), and Minnesota Medicaid waiver payor mix.
• Dungarvin: Family-founded national provider of residential and community-based services for people with intellectual and developmental disabilities. Operates group homes and in-home supports across multiple states under a similar Medicaid waiver and case management model, making it the closest operating analog to Meridian.

Broad incumbents

• Help at Home: Large personal care services provider focused on Medicaid-funded home and community-based services for elderly and disabled populations. Comparable on Medicaid waiver payor exposure and direct-care workforce model, though oriented around PCS rather than group home residential care.
• BrightSpring Health Services: Public, diversified home and community-based services platform serving complex populations including people with I/DD, behavioral health, and senior services. Overlaps with Meridian in Medicaid HCBS delivery, pharmacy, and case management, though at a national, multi-vertical scale.
• Sevita Health (formerly The MENTOR Network): National, multi-state provider of home and community-based services for individuals with intellectual and developmental disabilities, autism, and brain injury. Operates the REM Minnesota brand and similar group home and case management programs at significantly greater scale.

Regional players

• Lifespan (Minnesota): Minnesota-based nonprofit serving people with developmental disabilities, mental health needs, and aging adults. Comparable case management and waiver-funded service delivery within the same Minnesota DHS payor framework as Meridian.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/meridianservices
• LinkedInlinkedin.com/company/meridian-services
• Xx.com/meridiansvs

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Meridian Services