What DATAMATX does

DATAMATX, Inc. is a privately held, founder-led provider of secure high-volume transactional document processing and multi-channel delivery, headquartered in Atlanta, Georgia since its founding in 1976. The company operates three redundant facilities across Atlanta, Phoenix (Chandler, AZ), and Richmond, VA, totaling 103,000 square feet, and processes 300,000–500,000 business-critical documents daily for more than 200 national corporate customers. Its core offerings fall into three solution groups: Customer Communications Design and Print Services (personalized statements, bills, invoices, insurance documents, MICR checks); Document Mail Distribution Services (address hygiene, USPS Intelligent Mail barcode tracking, UAA management); and eBusiness Services including eDELIVERY (electronic presentment), ePAYMENT (electronic billing and payment with Pay by IVR), and Bounce2Print (automated re-routing of failed digital deliveries to print).

The company's underlying technology platform is proprietary and workflow-oriented rather than AI-native. DocSight provides batch document management and PDF conversion; eTRAX and eTRAX 2 deliver web-based job and document tracking across all facilities; TRAX maintains uninterrupted visibility from the Atlanta datacenter; and Bounce2Print functions as the digital-to-print failover layer that ties the print and electronic channels together. These platforms are HITRUST r2-certified and underpin a compliance stack that also includes SOC 2 Type II, PCI DSS v3.2.1, FISMA/NIST 800-53 Moderate, HIPAA-aligned controls, USPS Platinum, and VOSB (Veteran-Owned Small Business) designations — a credentialing footprint that supports work in financial services, healthcare, insurance, utilities, credit unions, collections, and government.

DATAMATX generates revenue primarily through transaction-fee pricing on print, mail, and electronic delivery volume, with professional services fees for document composition, redesign, and personalization. GTM is enterprise field sales, with account managers handling multi-year customized contracts; pricing is quote-based and not publicly disclosed. Key partnerships include Prelude Software (Pay Pilot disbursement hub integrated for insurance MICR check processing), NACHA membership for ACH compliance, and CeBP certification in electronic billing and payment. The company is led by founder/CEO Harry Stephens (a U.S. Army veteran) and President/COO Scott Stephens, with approximately 140 employees and no disclosed outside capital.

Name

DATAMATX

Legal name

DATAMATX, Inc.

Website

https://datamatx.com

Company type

Private

Founded year

1976

Operating status

Operating

Headcount range

51–100 employees

Short description

DATAMATX is a privately held, founder-led provider of secure high-volume transactional print, mail, and electronic document delivery, serving 200+ regulated-industry enterprises (financial services, healthcare, insurance, government) across three redundant U.S. facilities.

Ownership category

akta.pro rank

Headquarters

HQ city

Atlanta

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Transactional Print and Mail Services: High-volume print, mail, and electronic document distribution for mission-critical business communications including statements, bills, invoices, and notices.
2. Electronic Document Delivery: Digital delivery of transactional communications via email, web portal, and electronic billing and payment platforms.
3. Document Composition and Personalization: Data-driven document composition, personalization, redesign, and customization services for transactional communications.
4. EBPP Solutions: Electronic Bill Presentment and Payment (EBPP) solutions including hosted payment sites and mobile payment applications.
5. Bounce2Print Services: Automated rerouting of failed electronic deliveries to print, ensuring successful document delivery.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

DATAMATX provides high-volume, customized print and mail production of mission-critical transactional documents (statements, bills, invoices, collection letters, insurance documents, and notices) along with electronic document delivery, electronic billing and payment, and a trademarked Bounce2Print backup service that converts failed electronic deliveries to print. The company supports regulated industries including financial services, healthcare, insurance, utilities, credit unions, collections, and government, processing 300,000–500,000 business-critical documents daily across three redundant U.S. facilities.

Product overview

DATAMATX is a full-service provider of secure print, mail, and electronic customer communication solutions operating as a platform-plus-modules architecture. The core offerings consist of Customer Communications Design and Print Services (transactional document production with personalization and color) and Document Mail Distribution Services (mailing and tracking). These are supported by the eBusiness Services suite including eDELIVERY for electronic document delivery, ePAYMENT for payment processing (with Pay by IVR), and Bounce2Print for bounced-email-to-print rerouting. Technology platforms DocSight (document management), eTRAX 2 and TRAX (job/document tracking) provide infrastructure across DATAMATX's three redundant facilities in Atlanta, Phoenix, and Richmond. The company serves regulated industries including financial services, healthcare, insurance, utilities, and government sectors.

Differentiator

Problem solved

Functional benefit

Brands

• Bounce2Print™: A service that reprocesses failed emails and faxes through existing print applications, ensuring successful document delivery when electronic delivery is unsuccessful.

Products and services

• Customer Communications Design and Print Services

Quantifiable outcome

• 300,000-500,000 business-critical documents processed daily
• +2 more outcomes

Named customers7 records

Segments7 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature7 records

Partnerships

Two partnerships are on record, tiered core.

• Prelude SoftwarecoreTechnology or IntegrationSolutions partner providing Pay Pilot disbursement hub solution accelerator. Insurers can automatically upload payment request and check information via Pay Pilot to DATAMATX for print and distribution. Prelude's solution has been integrated into DATAMATX's automated Micro output solution system for MICR check processing for insurance industry clients.
• NACHAcoreTechnology or IntegrationMember of NACHA, which oversees the ACH Network, providing electronic payment solutions and ensuring compliance with payment processing standards.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Doxim: SaaS-based customer communications management (CCM) and document services provider serving banks, credit unions, and utilities. Most directly comparable to DATAMATX in targeting regulated enterprises with statement, billing, and compliance-focused print and electronic delivery.
• Toppan Merrill: Provider of integrated print and digital communications for capital markets, financial services, and regulated industries. Comparable to DATAMATX in transactional print, compliance-heavy verticals, and electronic delivery capabilities.
• InfoSend: Transactional print and electronic billing provider for utilities, financial services, and healthcare. Comparable to DATAMATX in delivering statements, bills, and notices with print and digital channels for regulated enterprises.
• Output Services Group (OSG): Provider of transactional print, mail, and digital customer communications for financial services, healthcare, and insurance. Closely comparable in customer base, regulated-industry focus, and integrated print + electronic delivery model.
• Janel Group: Specialized transactional print, mail, and data processing services for financial services and other regulated industries. Comparable mid-market scale and customer segment to DATAMATX.

Broad incumbents

• Pitney Bowes: Long-established US incumbent in mailing hardware, shipping, and document services. Comparable mail/distribution capability set but operates at substantially larger scale and broader scope.
• Quadient: Global incumbent offering customer communications management software, mailing, and document automation. Larger and broader portfolio than DATAMATX, with overlapping capabilities in regulated-industry CCM.
• Ricoh USA: Provider of managed print services, document workflow, and digital office solutions. Adjacent in production print and document services, though typically oriented around enterprise print infrastructure rather than outbound transactional communications.
• OpenText: Large enterprise information management vendor with CCM and document processing capabilities. Comparable only at the high level; much broader portfolio than DATAMATX's print-and-mail focus.
• SS&C Technologies (formerly DST Systems): Major financial services technology and services provider, including print/mail and customer communications for asset managers, broker-dealers, and insurers. Comparable vertical focus but vastly larger scale.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/DATAMATX

Compliance10 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about DATAMATX