Supertemps
Supertemps Limited is a privately held North Wales recruitment agency placing temporary and permanent candidates across office, IT, industrial, and retail sectors for employers in manufacturing, aerospace, food and drink, and related industries from offices in Colwyn Bay and Bangor.
- Company typePrivate
- Founded1996
- HeadquartersColwyn Bay, United Kingdom
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Supertemps does
Supertemps Limited is a privately held recruitment agency operating exclusively in North Wales from its headquarters in Colwyn Bay and a branch office in Bangor. Founded in 1996 and registered in Wales (Registration No: 4284702), the firm places candidates in temporary and permanent roles across four divisions: Office and Professional, Industrial and Manual, IT and Technical, and Retail and Hospitality. Its primary employer clients operate in manufacturing, aerospace, food and drink, IT, and office/professional sectors across the North Wales region, with named engagements including a national recruitment drive for Blind Veterans UK.
The agency's core technology stack is the third-party Eploy recruitment management system, supplemented by an online candidate registration portal, a timesheet and invoice portal for temporary workers, and a hiring manager portal for clients. No proprietary AI, automation, or matching technology is disclosed. The firm supplements placements with ancillary services including DBS checks, a refer-a-friend scheme, and an annual Employment Law Update webinar delivered in partnership with JMW Solicitors. It holds REC corporate membership, Welsh Language Commissioner accreditation, and Disability Confident Committed status.
Supertemps generates revenue through three streams: usage-based temporary staffing with a markup on hourly worker rates, transaction-fee permanent placement commissions, and specialist recruitment across executive, IT and technical roles. Pricing is quote-based and not publicly disclosed; candidate registration is free. The firm reported 16 employees as of 2018 with stated expansion plans, and as of 2026 is reporting strong and sustained growth driven by increased employer demand across its core North Wales verticals.
Supertemps firmographics
Firmographics- Name
- Supertemps
- Legal name
- Supertemps Limited
- Website
- https://supertemps.co.uk
- Company type
- Private
- Founded year
- 1996
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Supertemps Limited is a privately held North Wales recruitment agency placing temporary and permanent candidates across office, IT, industrial, and retail sectors for employers in manufacturing, aerospace, food and drink, and related industries from offices in Colwyn Bay and Bangor.
- Ownership category
- akta.pro rank
Where Supertemps is headquartered
LocationHeadquarters
- HQ city
- Colwyn Bay
- HQ country
- United Kingdom
- HQ region
- Europe
Offices2 records
Markets served
Supertemps business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure
Revenue model
- Temporary Staffing Services: Places temporary workers with employers, earning revenue through mark-up on hourly rates. Workers receive hourly wages plus holiday pay, with Supertemps charging employers a markup rate.
- Permanent Placement Services: Places permanent candidates with employers, earning one-time commission fees typically based on a percentage of the placed candidate's salary.
- Specialist Recruitment Services: Provides specialist placements across sectors including executive, IT, engineering, and technical roles at various salary levels.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Usage-based | Pay-as-you-go | Temporary staffing rates vary by role |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels6 records
Supertemps product offering
Product offeringCore offering
Supertemps is a North Wales-based recruitment agency that places temporary and permanent candidates with employers across manufacturing, aerospace, food and drink, IT, office/professional, industrial, and retail/hospitality sectors. It operates through four specialised divisions (Office and Professional, IT and Technical, Industrial and Manual, Retail and Hospitality), charges employers a mark-up on hourly rates for temporary staff and percentage-based fees for permanent placements, and provides supplementary DBS checks and an online portal system (Eploy) for hiring managers.
Product overview
Supertemps is a recruitment agency operating in North Wales providing work-finding services through four specialized divisions: Office and Professional, Industrial and Manual, IT and Technical, and Retail and Hospitality. The agency offers a comprehensive recruitment platform including candidate registration, hiring manager portals, and timesheet/invoice management for temporary placements. Additional services include DBS checks, employment law webinars, and candidate referral programs. The company primarily serves employers in the manufacturing, aerospace, and food and drink sectors across North Wales.
Differentiator
Problem solved
Functional benefit
Products and services
- Office and Professional Recruitment Division Specialist recruitment division placing candidates in office administration, accounts, HR, payroll, finance, and executive positions for North Wales employers.
- IT and Technical Recruitment Division
- Industrial and Manual Recruitment Division
- Retail and Hospitality Recruitment Division
- DBS Checks Service
- Temporary Staffing Services
- Permanent Placement Services
- Specialist Recruitment Services (Executive, IT, Engineering, Technical)
Quantifiable outcome
- 40% increase in temporary specialist placements
- +2 more outcomes
Companies that use Supertemps
Customer profileNamed customers5 records
Segments7 records
Ideal customer profiles3 records
Supertemps technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Supertemps partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core and minor.
- JMW Solicitors LLPcoreAnnual Employment Law Update webinar partnership. JMW Solicitors provides employment law expertise and speakers (Paul Chamberlain and Simon Bloch, Joint Heads of Manchester Employment Department) for the webinar helping North Wales employers navigate employment law changes. The webinar supports Ty Gobaith Children's Hospice charity.
- Ffit ConwyminorCorporate membership partnership providing Supertemps temporary workers with 10% discount on Standard Membership at Ffit Conwy leisure centres. Eligibility requires a valid Supertemps payslip. Benefits include gym access, fitness classes, swimming, and discounted racket sports.
- Ty Gobaith Children's HospiceminorCharity of the Year partnership. Supertemps adopted Ty Gobaith as Charity of the Year 2026, fundraising throughout the year to support the vital work of the hospice providing specialist palliative care to children with life-limiting conditions in North Wales.
- Hope House Children's HospicesminorAnnual charity partnership for Let's Eat Cake event supporting Ty Gobaith and Hope House Children's Hospices.
Scale indicators5 records
Recent moves7 records
Expansion highlights4 records
Supertemps competitors and assessment
Company assessmentBroad incumbents
- Robert Half: Specialist recruiter for finance, accounting, IT, and office support. Overlaps with Supertemps' office and professional division, particularly for mid-market finance and admin roles at the £25–35K level.
- PageGroup: UK-listed professional recruitment group (Michael Page, Page Personnel). Competes with Supertemps' office and IT/professional desks, especially at the £25K–£40K salary band where Supertemps reports activity.
- Reed: Largest UK-domestic generalist recruitment and workforce solutions provider. Overlaps directly with Supertemps across temp, perm, and specialist placements nationally — the most obvious scale competitor for regional accounts.
- Adecco: Global staffing leader with significant UK industrial and office coverage. Direct overlap on industrial temp and entry-level office perm placements, particularly with regional manufacturing employers.
- ManpowerGroup: Global workforce solutions firm operating multiple UK brands. Competes with Supertemps on industrial temp staffing, perm admin placements, and emerging RPO/MSP contracts with mid-market employers.
- Hays: Global specialist recruiter with deep UK presence. Competes with Supertemps' specialist/professional and IT desks and pushes into the same regional mid-market account pool.
Direct peers
- Pertemps: UK generalist staffing and recruitment franchise network with a strong regional branch model. Operates industrial, office, and professional desks in a similar way to Supertemps, with comparable multi-vertical go-to-market.
- Brook Street: UK generalist recruitment agency covering office, industrial and customer-service verticals. Competes with Supertemps for SME employers across North Wales and adjacent regions.
- Cordant People: UK-focused recruitment agency delivering temporary and permanent placements across industrial, office and professional sectors via a regional branch network — closest structural analogue to Supertemps.
Regional players
- Acorn: Wales-and-south-west-focused recruitment agency with Welsh regional offices. Directly comparable geographic and vertical footprint to Supertemps, operating temp and perm desks across industrial and office.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat3 records
Key risks5 records
Key highlights6 records
Customer concentration
Supertemps social profiles
Digital presenceSupertemps financial estimates
Financial estimateRevenue estimate
Valuation estimate
Supertemps leadership team
Management profileNumber of profiles
Profiles3 records
Supertemps funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Supertemps M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Supertemps
What does Supertemps do?
Supertemps is a North Wales-based recruitment agency that places temporary and permanent candidates with employers across manufacturing, aerospace, food and drink, IT, office/professional, industrial, and retail/hospitality sectors. It operates through four specialised divisions (Office and Professional, IT and Technical, Industrial and Manual, Retail and Hospitality), charges employers a mark-up on hourly rates for temporary staff and percentage-based fees for permanent placements, and provides supplementary DBS checks and an online portal system (Eploy) for hiring managers.
Is Supertemps a public or private company?
Supertemps is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Supertemps founded?
Supertemps was founded in 1996. It employs 11 to 50 people.
Where is Supertemps based?
Supertemps is headquartered in Colwyn Bay, United Kingdom, in the Europe region.
How does Supertemps make money?
Three revenue lines are on record. Temporary Staffing Services are the primary driver. The others are permanent Placement Services and specialist Recruitment Services.
Who are Supertemps's main competitors?
Broad incumbents on record are Robert Half, PageGroup, Reed, Adecco, ManpowerGroup and Hays. Direct peers are Pertemps, Brook Street and Cordant People. Acorn is listed as a regional player.
Does Supertemps have an API?
No public API is recorded for Supertemps.