What Industrial Communications does

Industrial Communications & Electronics, Inc. is a privately held value-added reseller and systems integrator founded in 1974, operating as three legal entities under one corporate umbrella (Industrial Communications & Electronics, Inc., Industrial Communications, LLC, and Industrial Tower & Wireless). The company is a Motorola Solutions Platinum Channel Partner and Elite Service Specialist (since 1982), distributing and integrating the Motorola ecosystem — including MOTOTRBO digital mobile radios, ASTRO 25 P25 infrastructure, WAVE PTX broadband push-to-talk, APX P25 radios, Avigilon cloud and on-premise video security, Avtec dispatch consoles, and Noggin incident management — alongside third-party integrations such as Halo Smart Sensors and Concealed Weapons Detection.

The company generates revenue through four streams: hardware resale of Motorola and Avigilon products, professional services (system design, installation, tower construction via its Industrial Tower & Wireless subsidiary, FCC licensing, and site development), recurring maintenance and managed-service contracts, and short-term equipment rental for events. Its go-to-market is enterprise field sales, with dedicated sales and service teams at three offices in Marshfield/Boston MA, Miami FL, and Fort Myers FL, targeting public-safety agencies, government, healthcare, hospitality, education, and manufacturing clients across New England and South Florida.

The customer base is heavily anchored to public safety and government buyers (law enforcement, fire/EMS, 911 command centers), with growing exposure to enterprise verticals. The company carries SAFETY Act designation, SOC 2 Type II, ISO 27001, and NDAA compliance, positioning it for regulated and federal-adjacent procurements. Pricing is consultation-based and not publicly disclosed, with multi-year contracts and trade-in promotions for radio refresh cycles. AI, analytics, and workflow-automation capabilities are integrated via partner products rather than developed in-house.

Name

Industrial Communications

Legal name

Industrial Communications & Electronics, Inc.

Website

https://induscom.com

Company type

Private

Founded year

1974

Operating status

Operating

Headcount range

101–250 employees

Short description

Industrial Communications is a 50-year-old Motorola Solutions Platinum Channel Partner and systems integrator selling, installing, and servicing two-way radio, P25, video security, and dispatch solutions for public-safety agencies, government, and enterprise clients across New England and South Florida.

Ownership category

akta.pro rank

Product category

Wireless Communications and Security Systems Integration

NAICS

Other Communications Equipment Manufacturing (334290), Communications Equipment Manufacturing (3342)

SIC

Computer Communications Equipment (3576), Communications Equipment, Nec (3669)

akta.pro primary industry

Industrial Connectivity & Networks (5G/LPWAN/TSN/Industrial Ethernet) (IMAIAMAH)

akta.pro secondary industry

Industrial/OT Private Connectivity (Factory, Mining, Ports) (HDAIAGAD)

Keywords

• Two-way radio systems
• Video security solutions
• Public safety communications
• Wireless systems integration
• Unified communications platforms

Headquarters

HQ city

Marshfield

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Hardware Sales: Sale of two-way radios, infrastructure equipment, video security cameras, and related hardware as a Motorola Solutions channel partner. Products include MOTOTRBO radios, ASTRO P25 equipment, Avigilon cameras, and body-worn cameras.
2. Professional Services: System design, installation, programming, and FCC licensing services for communications and security systems. Includes tower construction and site development through Industrial Communications LLC and Industrial Tower & Wireless subsidiaries.
3. Maintenance & Support Contracts: Ongoing maintenance contracts, equipment repair services, and device management services for installed communications and security systems. They have been a Motorola Elite Service Specialist since 1982.
4. Rental Solutions: Short-term rental of push-to-talk radio equipment for events, offering coverage for on-site, city-wide, or regional events.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Industrial Communications is a value-added reseller and systems integrator that sells, designs, installs, and services Motorola Solutions two-way radios, ASTRO 25 P25 infrastructure, WAVE PTX broadband push-to-talk, and Avigilon video security systems for public safety agencies, governments, and commercial enterprises across New England and South Florida. The company also provides tower construction, DAS/BDA in-building wireless coverage, dispatch and incident management software integration, and ongoing maintenance services through its three operating entities.

Product overview

Industrial Communications offers a unified safety and security technology ecosystem combining Motorola Solutions communications products with Avigilon video security and analytics. The core portfolio centers on MOTOTRBO Digital Mobile Radios (DMR) and WAVE PTX broadband push-to-talk for critical communications, paired with Avigilon cloud and on-premise video security systems featuring AI analytics. Additional offerings include body-worn cameras, concealed weapons detection, dispatch management software (Noggin, Avtec Scout), and incident management tools. The company also provides ASTRO 25 P25 infrastructure for public safety and SLR Series repeaters for enterprise radio networks. Services include tower construction, system design, installation, and maintenance. The ecosystem unifies voice, video, data, and analytics on a common platform for law enforcement, enterprise, healthcare, hospitality, and other vertical markets.

Differentiator

Problem solved

Functional benefit

Products and services

• MOTOTRBO Digital Mobile Radios (DMR) Professional digital mobile radios offering crystal-clear audio, advanced features, and integrated voice and data communication for enterprise and public safety users.
• WAVE PTX Broadband Push-to-Talk Broadband push-to-talk solution enabling instant voice and multimedia collaboration across LTE devices, smartphones, and existing radios regardless of network or location.
• Body-Worn Cameras Rugged body cameras capturing evidence-grade video for law enforcement and security personnel, featuring detachable batteries and continuous recording capabilities.
• AI Video Security Cameras & Sensors AI-powered video security cameras and sensors with advanced analytics including appearance search, unusual activity detection, and real-time threat identification.
• Voice & Computer-Aided Dispatch Integrated dispatch solutions combining voice communication with computer-aided dispatch (CAD) for efficient emergency response coordination.
• Concealed Weapons Detection (CWD) Advanced detection technology for identifying concealed weapons in various environments including schools, stadiums, and public venues.
• ASTRO 25 P25 Infrastructure Project 25 (P25) compliant mission-critical radio infrastructure platform providing interoperable collaboration, future-ready software-defined architecture, and scalable coverage from single-site to statewide networks.
• SLR Series Repeaters (1000, 5000, 8000) MOTOTRBO repeater series (SLR 1000, 5000, 8000) serving as the backbone of two-way radio systems, ensuring network availability and clear, reliable communications across enterprises.
• Avigilon Alta (Cloud Video & Access) Cloud-based security suite combining video management, access control, and AI analytics in a scalable cloud platform.
• Avigilon Unity (On-Premise Video & Access) On-premise security suite providing advanced video management, access control, and analytics with data stored locally.
• APX P25 Radios Public safety grade P25 radios designed for first responders, offering mission-critical performance in extreme environments.
• Avtec Scout Dispatch Consoles Voice dispatch console solutions for professional dispatch operations across multiple channels and sites.
• Noggin Dispatch & Incident Management Software Dispatch management and incident management software for coordinating emergency response and operational activities.
• CommandCentral Aware Enterprise Real-time operational awareness platform unifying video, voice, and data feeds for command center decision-making.
• Orchestrate Workflow Automation Workflow automation platform that automates security and operational processes across the technology ecosystem.
• Halo Smart Sensor Multi-function smart sensor for detecting gunshots, vaping, air quality, and other environmental conditions in security deployments.
• License Plate Recognition (LPR) Automatic license plate recognition system for vehicle identification, tracking, and parking/access management.
• Tower Construction & Site Services Tower construction, inspection, mapping, modification, removal, and replacement services for telecommunications infrastructure.
• System Design & Installation Services Professional system design, installation, programming, and maintenance services for wireless communication systems.
• Critical Connect LMR Interoperability Land Mobile Radio interoperability solution enabling communication between disparate radio systems and broadband networks.

Named customers6 records

Segments6 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability8 records

Feature5 records

Partnerships

Three partnerships are on record, tiered core and supporting.

• Motorola SolutionscoreChannel Partner/ Reseller/ DistributorMotorola Solutions Platinum Channel Partner and Elite Service Specialist since 1982. Industrial Communications sells, installs, and services Motorola Solutions products including MOTOTRBO radios, ASTRO P25 systems, WAVE PTX, and related communications infrastructure.
• AvigiloncoreChannel Partner/ Reseller/ DistributorAvigilon, a Motorola Solutions company, provides video security and access control solutions. Industrial Communications is an authorized distributor and integrator of Avigilon products including cloud and on-premise video management systems, AI analytics, and access control.
• AvtecsupportingTechnology or IntegrationAvtec provides dispatch console solutions including Avtec Scout dispatch consoles. Industrial Communications integrates Avtec products into their dispatch and command center solutions.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• BK Technologies: Public-safety land mobile radio manufacturer (BKR 5000, BKRVision) competing in the P25 segment; relevant peer for the public-safety radio integration portion of Industrial Communications' business.
• EFJohnson Technologies (JVCKENWOOD): P25 radio manufacturer and public-safety communications provider, now part of JVCKENWOOD; competes in the same mission-critical radio and infrastructure deals that Industrial Communications integrates.
• Day Wireless Systems: Long-standing Motorola Solutions channel partner and two-way radio systems integrator serving public safety and enterprise customers across the Western U.S. — directly comparable regional VAR model.
• Mobile Communications America (MCA): Motorola Solutions Platinum Channel Partner providing two-way radio, video security, and integrated communications solutions to public safety and enterprise — same channel partner profile and product mix as Industrial Communications.
• Mission Critical Partners: Independent public-safety communications consulting and systems integration firm — competes for the same dispatch, NG9-1-1, and P25 consulting/upgrade RFPs that Industrial Communications targets.

Broad incumbents

• L3Harris Technologies: Major manufacturer of P25/LMR public-safety radios and tactical communications; competes with Motorola-aligned integrators in mission-critical government communications deals that Industrial Communications also targets.
• Hytera Communications: Manufacturer of DMR, TETRA, and LTE-based mission-critical communications equipment that competes with Motorola in two-way radio and P25 markets globally, including via channel partners.
• JVCKENWOOD USA: Two-way radio manufacturer (KENWOOD branded and EFJohnson) offering DMR, NEXEDGE, and P25 radios — competes with Motorola products distributed by Industrial Communications through its channel.
• ICOM America: Manufacturer of land mobile radio products (DMR, analog, P25-compatible) serving public safety, utilities, and enterprise — adjacent competitor in the two-way radio market that Industrial Communications addresses.
• Motorola Solutions: The dominant vendor of mission-critical communications (APX P25, MOTOTRBO, Avigilon video, command-center software) and a direct competitor through its own enterprise sales and integration arm. Industrial Communications is a Platinum Channel Partner within Motorola's ecosystem.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/induscomm

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Industrial Communications