vrs-SSP

What vrs-SSP does

vrs-SSP-Adjusters GmbH is an Austrian-headquartered, privately held loss adjusting and claims management firm serving national and international insurance companies, construction firms, and corporate clients. The company operates from Leonding (Linz area) and runs a network of 17 offices across Central and Eastern Europe (Austria, Bulgaria, Croatia, Czech Republic, Hungary, Poland, Romania, Slovakia) plus a London office, with international coverage extended through the vrs-adjusters global partner network to over 140 countries. Its primary market focus is Central and Eastern Europe, where it leverages in-country subsidiaries to deliver on-site claims handling with rapid response times.

The company's service portfolio is organized into five pillars: Property (loss adjusting, household, industrial, major and complex losses, contractor's all risk, stock & business interruption, third-party administration), Liability (public, professional, product), Construction and Engineering (technical building services, technical assessment, technical due diligence, real estate evaluations), Forensics (SEM/EDS-based material analysis and root cause engineering across chemistry, electronics, mechanics, materials), and Marine/Transport Losses. The technical backbone includes an in-house forensic laboratory equipped with Scanning Electron Microscopy (SEM) and Energy Dispersive Spectroscopy (EDS), supported by interdisciplinary engineering teams and 5 FUEDI-certified and 7 court-certified expert witnesses. The firm employs approximately 130 staff.

Revenue is generated on a professional services, project/fee-based model with no publicly disclosed pricing. The go-to-market is enterprise B2B field sales targeting insurance carriers and large corporates through direct client relationships, professional referrals, and membership-based distribution via FUEDI, AFILA, IMIA, and the vrs-adjusters / Adenes Group networks. Following a 2024 partnership with Adenes Group, vrs-SSP maintains operational independence while gaining access to a broader international insurance platform.

Name

vrs-SSP

Legal name

vrs-SSP-Adjusters GmbH

Website

https://vrs-ssp.com

Company type

Private

Founded year

1984

Operating status

Operating

Headcount range

51–100 employees

Short description

vrs-SSP is an Austrian-headquartered independent loss adjusting and claims management firm serving insurance companies and corporate clients across Central and Eastern Europe through 17 offices, with global reach via partner networks spanning 140+ countries.

Ownership category

akta.pro rank

Headquarters

HQ city

Leonding

HQ country

Austria

HQ region

Europe

Offices17 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Loss Adjusting Services: Professional loss adjusting services for insurance companies, providing claims handling, damage assessment, and loss quantification. Services cover property, liability, construction, engineering, forensics, and marine claims.
2. Technical Due Diligence: Technical analysis of property strengths and weaknesses for investors, including assessment of opportunities and risks as part of transaction due diligence processes.
3. Third Party Administration (TPA): TPA services helping clients reduce costs through advanced analytics and data evaluation for insurance claims processing.
4. Construction and Engineering Consulting: Civil engineering services including technical building services, real estate evaluations, static calculations, and construction management.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

vrs-SSP is an independent loss adjusting and claims management firm providing professional services to insurance companies, construction firms, and corporate clients. It investigates the cause and extent of losses, quantifies damages, assesses insurance coverage, and produces expert reports for property, liability, construction/engineering, forensic, and marine claims. Service delivery is anchored in in-house interdisciplinary teams of certified loss adjusters, engineers, and forensic specialists operating from 17 offices across Central and Eastern Europe and through a global partner network.

Product overview

vrs-SSP is a loss adjusting and claims management company offering services through a unified platform approach. The core offering centers on Loss Adjusting as the primary service, supported by specialized modules including Property Claims (Household Claims, Industrial Claims, Major and Complex Losses, Contractor's All Risk, Stock and BI Losses, Third Party Administration), Liability Claims (Public Liability, Professional Liability, Product Liability), Construction and Engineering (Technical Building Services, Technical Assessment, Due Diligence, Real Estate Evaluations), Forensics (Forensic Analysis, Forensic Engineering with SEM/EDS capabilities), and Marine Transport Losses. The company operates 17 offices in the CEE region serving clients in over 140 countries through international network partnerships.

Differentiator

Problem solved

Functional benefit

Brands

• vrs-adjusters: Global loss adjusting network (international partner network)
• Green Partners Adjusting

Products and services

• Loss Adjusting Core loss adjusting service that processes insurance claims in property and liability areas, coordinating with claimants and insurers to determine cause, scope, and quantum of loss.
• Household Claims Claims services for residential property losses, including prompt on-site inspection and insurer communication.
• Industrial Claims Comprehensive claims services for industrial and commercial property losses, covering building damage, business interruption, machinery damage, and goods inventories.
• Major and Complex Losses Specialised claims handling for large-scale and complex losses, mobilising interdisciplinary teams for building damage, business interruption, machinery damage, and stock losses.
• Contractor's All Risk (CAR) Claims processing within all-risk and construction insurance policies, providing interdisciplinary collaboration for detailed enquiries, inspections, and verifications.
• Stock and BI Losses Assessment services for business interruption losses and damaged goods, including calculation of profit contribution loss periods and evaluation of recovery potential.
• Third Party Administration (TPA) TPA services that help clients reduce claims costs through analytics-driven administration of insurance claim processes.
• Public Liability Handling of general liability claims in private and household sectors, establishing the basis for insurer decisions on coverage and costs.
• Professional Liability Assessment of professional liability claims for architects, structural engineers, civil engineers, planners, and design consultants, supported by in-house static department and building materials laboratory.
• Product Liability Evaluation of damages to and from products, including determination of cause and cost analysis supported by in-house laboratories.
• Technical Building Services (TBE) Planning and consultation for technical building equipment covering study, planning, tendering, specialist inspection, and acceptance testing for energy and cost efficiency.
• Technical Assessment Technical evaluation using mechatronics expertise covering electrical engineering, electronics, drive technology, machine manufacturing, mechanics, hydraulics, chemistry, automation engineering, and material sciences for damage cause analysis.
• Due Diligence Technical analysis of building strengths and weaknesses, including opportunity and risk assessment to support transparent investment decisions on real estate.
• Real Estate Evaluations Civil engineering services including structural calculations, earthquake assessments, restoration support, and property evaluations with focus on insurance reports.
• Forensic Analysis Material analyses using macro- and microscopic examinations, including SEM and EDS analysis, to determine root cause of damage.
• Forensic Engineering Investigation into root causes of system and material failures using interdisciplinary engineering expertise in chemistry, electronics, mechanics, and materials, in collaboration with global specialised laboratories.
• Marine Transport Losses Professional handling of goods and transport damages with rapid response times, covering machinery, electrical systems, chemicals, building materials, food, and temperature-controlled transport.

Named customers4 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Eight partnerships are on record, tiered flagship, core and minor.

• Adenes GroupflagshipStrategic or Co-development Partner · 1 January 2024In 2024, vrs-SSP partnered with the Adenes Group, an internationally positioned and powerful company considered a global and multidisciplinary player and recognized specialist across all insurance sectors. This partnership provides vrs-SSP with additional international scale and multidisciplinary expertise.
• vrs-adjusters (formerly vrs-universe)coreStrategic or Co-development Partner · 1 January 2001Joined the global vrs-adjusters network in 2001 (originally called vrs-universe). This international network provides cross-border loss adjusting capabilities and global claims handling support.
• FUEDI (The European Federation of Loss Adjusting Experts)coreOthersMember of FUEDI, the European Federation of Loss Adjusting Experts. FUEDI certification represents professional standards in loss adjusting across Europe. vrs-SSP has 5 FUEDI-certified staff members.
• Austrian Federation of Independent Loss Adjusters (AFILA)coreOthersMember of AFILA, representing Austrian independent loss adjusters and maintaining professional standards in the Austrian market.
• Green Partners AdjustingminorChannel Partner/ Reseller/ DistributorPartner firm within the international adjusting network, providing specialized services and regional coverage.
• Austrian Standards InstituteminorOthersPartner for standards compliance and certification, ensuring services meet Austrian and European technical standards.
• The International Association of Engineering Insurers (IMIA)minorOthersMember of IMIA, the international association of engineering insurers, providing access to industry best practices and professional network in engineering insurance.
• Kammer der Architekten und Ingenieurkonsulenten für Oberösterreich und SalzburgminorOthersProfessional chamber membership providing credentials and professional standing for civil engineers and technical consultants in Upper Austria and Salzburg.

Scale indicators5 records

Recent moves15 records

Expansion highlights5 records

Direct peers

• Davies Group: UK-headquartered claims solutions provider offering loss adjusting, TPA, and claims management services to insurers. Comparable service breadth and cross-border mandate delivery to vrs-SSP.
• Charles Taylor Adjusting: International loss adjusting and claims services business within Charles Taylor Group. Offers property, liability, marine, and specialty adjusting to global insurers, overlapping closely with vrs-SSP's service portfolio.
• McLarens: International loss adjusting firm with a comparable mid-sized, multi-territory footprint and a similar focus on complex and major losses. Most analogous peer in scale and service mix to vrs-SSP.
• QuestGates: UK-based loss adjusting and claims management specialist serving international insurers across Europe. Smaller scale than vrs-SSP but comparable positioning in major/complex loss and specialty lines.

Broad incumbents

• Crawford & Company: World's largest independent loss adjusting and claims management firm, serving global insurers with thousands of adjusters. Direct competitor for cross-border claims but operates at materially greater scale and broader geographic reach than vrs-SSP.
• Sedgwick: Global claims management and loss adjusting major with strong presence in Europe. Competes directly with vrs-SSP for property, liability, and major/complex loss mandates from international insurance carriers.

Others

• EFLA (European Loss Adjusting Federation): European federation of loss adjusting experts — includes many of vrs-SSP's peers and counterpart firms across the continent. Relevant as an industry association rather than a direct competitor, but its member directory reflects the landscape of comparable adjusting firms.

Regional players

• York Claims Service: European loss adjusting firm focused on major and complex losses for insurance markets. Overlaps with vrs-SSP's specialty and complex-claim positioning, though primarily UK/Western Europe oriented.

Market position

Strengths3 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/vrs-ssp

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about vrs-SSP