Craven County NC
Craven County is a North Carolina county government headquartered in New Bern, serving approximately 100,000 residents with mandated public services including water utilities, public safety, health, social services, and tax administration through 28+ departments.
- Company typePrivate
- Founded1700
- HeadquartersNewbern, United States
- Headcount501–1,000
- GTM typeB2C
- OfferingServices
What Craven County NC does
Craven County is a county government entity in eastern North Carolina, established in 1700, headquartered at 406 Craven Street in New Bern. It provides a comprehensive portfolio of mandated public services to approximately 100,000 county residents and businesses through 28+ departments organized into functional areas including public safety (Sheriff's Office, Emergency Services, 911 dispatch), public health (Health Department with FQHC-designated Community Health Centers in Havelock and New Bern, hospice, dental, WIC), social services, water utility services (Water Department serving multiple townships), tax administration (property, motor vehicle), planning and inspections, transportation (CARTS rural transit system serving Craven, Pamlico, and Jones counties), solid waste and recycling, register of deeds, and senior services.
The county's technology platform is built on the CivicPlus content management system powering cravencountync.gov, with integrated digital services including online bill pay, central permitting, GIS/mapping (gis.cravencountync.gov), the Notify Me subscription alert system, and the CodeRED mass emergency notification platform. The website is designed to comply with Section 508 and WCAG 2.0 Level AA accessibility standards. There is no public-facing API or developer ecosystem; the technology footprint is standard government IT procurement.
Revenue is generated through three primary streams: property taxation at 44.48 cents per $100 of assessed value (FY2026-2027), recurring water utility billings to county customers, and transactional permit and fee revenue (building permits, concealed carry permits, marriage licenses, recording fees). The customer base is geographically restricted to Craven County's unincorporated areas and municipalities (Bridgeton, Cove City, Dover, Havelock, New Bern, River Bend, Trent Woods, Vanceboro). Operational accountability is maintained through an elected Board of Commissioners, with the county holding GFOA financial reporting certification and FEMA CRS Class 7 designation as of recent fiscal periods.
Craven County NC firmographics
Firmographics- Name
- Craven County NC
- Legal name
- Craven County
- Website
- https://cravencountync.gov
- Company type
- Private
- Founded year
- 1700
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- Craven County is a North Carolina county government headquartered in New Bern, serving approximately 100,000 residents with mandated public services including water utilities, public safety, health, social services, and tax administration through 28+ departments.
- Ownership category
- akta.pro rank
Craven County NC industry classification
Industry- Product category
- County Government Public Administration
- NAICS
- Water, Sewage and Other Systems (2213), Utilities (221), Police Protection (922120), Fire Protection (922160), Regulation, Licensing, and Inspection of Miscellaneous Commercial Sectors (92615)
- SIC
- Services-Social Services (8300), Services-Personal Services (7200), Electric, Gas & Sanitary Services (4900), Services-Services, Nec (8900)
- akta.pro primary industry
- County/District/Local Health Departments (HLAJAAAB)
- akta.pro secondary industries
- Taxpayer Services, Education & Outreach (BPAIADAM), Public Defense & Legal Aid Services (BPAIAFAC)
Keywords
Where Craven County NC is headquartered
LocationHeadquarters
- HQ city
- Newbern
- HQ country
- United States
- HQ region
- North America
Offices4 records
Markets served
Craven County NC business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Others
Revenue model
- Property Tax: Primary revenue source from property taxation at 44.48 cents per $100 of assessed value, used to fund county operations, education, public safety, and infrastructure.
- Water Services: Water utility services providing drinking water to county customers with associated billing for water usage.
- Permits and Fees: Revenue from various permits including building permits, concealed carry permits, marriage licenses, and other county services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Annual | Property tax rate for FY 2026-2027 |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels5 records
Craven County NC product offering
Product offeringCore offering
Craven County NC is a county government providing essential public services to residents and businesses across Craven County, North Carolina. Its core offerings include water utility service, public safety (sheriff, emergency management, 911), public health (community health centers, WIC, dental, hospice), social services, property tax administration, planning and inspections, vital records (Register of Deeds), solid waste and recycling, transportation (CARTS), and senior services. Services are delivered through 28+ departments, physical offices, an online CivicPlus portal, and digital self-service tools including bill pay and permit applications.
Product overview
Craven County NC operates as a county government providing public services to residents through a CivicPlus-powered digital portal. The service portfolio consists of core utility services (water department), public health services (health department, hospice), social services, public safety (sheriff's office, emergency services), revenue administration (tax department), development services (planning, inspections, permitting), transportation (CARTS transit system), environmental services (solid waste, recycling), records management (register of deeds), and digital self-service portals (bill pay, permit applications, notification subscriptions). The online presence is built on the CivicPlus content management system with integrated emergency notification capabilities via CodeRED, GIS mapping tools, and various department-specific self-service platforms. This is not a commercial product company but a municipal government offering essential public services through digital channels.
Differentiator
Problem solved
Functional benefit
Products and services
- Water Department Services
Companies that use Craven County NC
Customer profileNamed customers1 record
Segments3 records
Ideal customer profiles3 records
Craven County NC technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Craven County NC partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- CivicPluscoreWebsite platform provider hosting cravencountync.gov with CivicEngage content management system. County website copyright notices indicate CivicPlus as the platform provider since 1997.
Scale indicators3 records
Recent moves7 records
Expansion highlights4 records
Craven County NC competitors and assessment
Company assessmentBroad incumbents
- New Hanover County, NC: Adjacent coastal NC county government offering the same core public-service portfolio (water, public health FQHC, sheriff, planning/inspections, tax administration, transit) at larger scale; comparable because it shares the coastal-NC operating environment, hurricane exposure, and full-service county-government structure.
Direct peers
- Pitt County, NC: Eastern NC county government with similar population scale and service mix (public health, social services, sheriff, tax, planning, transit); directly comparable as a peer NC county of similar size serving a multi-municipality geography in the same region.
- Onslow County, NC: Eastern NC county government (home of Camp Lejeune) offering a comparable full-service portfolio including public health, social services, sheriff, planning, and water/sewer utilities; directly comparable as an eastern NC peer county with military-driven population dynamics.
- Lenoir County, NC: Eastern NC county government of comparable population scale offering the same service mix (public health, social services, sheriff, tax administration, planning, water/sewer); directly comparable as a peer eastern NC county.
- Wayne County, NC: Eastern NC county government with a similar population scale and full-service portfolio including public health, social services, sheriff, planning/inspections, tax, and transit; directly comparable as a peer eastern NC county of similar size.
Regional players
- Carteret County, NC: Coastal eastern NC county government providing the same county-level service portfolio (water, public health, sheriff, tax, planning, emergency services, solid waste); comparable because it shares the coastal-NC operating environment and hurricane/flood exposure profile.
- Beaufort County, NC: Coastal eastern NC county government operating water utilities, public health, sheriff, and emergency services; comparable because it shares the eastern NC coastal geography, water-utility operations, and hurricane exposure.
- Jones County, NC: Small eastern NC county government already connected to Craven County via the CARTS regional transit system; comparable because it shares the rural eastern NC operating environment and is a service-area peer through the multi-county transit partnership.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Customer concentration
Craven County NC social profiles
Digital presenceCraven County NC compliance and trust
Trust signalCompliance2 records
Craven County NC financial estimates
Financial estimateRevenue estimate
Valuation estimate
Craven County NC leadership team
Management profileNumber of profiles
Profiles5 records
Craven County NC funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Craven County NC M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Craven County NC
What does Craven County NC do?
Craven County NC is a county government providing essential public services to residents and businesses across Craven County, North Carolina. Its core offerings include water utility service, public safety (sheriff, emergency management, 911), public health (community health centers, WIC, dental, hospice), social services, property tax administration, planning and inspections, vital records (Register of Deeds), solid waste and recycling, transportation (CARTS), and senior services. Services are delivered through 28+ departments, physical offices, an online CivicPlus portal, and digital self-service tools including bill pay and permit applications.
Is Craven County NC a public or private company?
Craven County NC is a private company. It is classified as state government owned and is currently operating.
When was Craven County NC founded?
Craven County NC was founded in 1700. It employs 501 to 1,000 people.
Where is Craven County NC based?
Craven County NC is headquartered in Newbern, United States, in the North America region.
How does Craven County NC make money?
Three revenue lines are on record. Property Tax is the primary driver. The others are water Services and permits and Fees.
Who are Craven County NC's main competitors?
New Hanover County, NC is listed as a broad incumbent. Direct peers are Pitt County, NC, Onslow County, NC, Lenoir County, NC and Wayne County, NC. Regional players are Carteret County, NC, Beaufort County, NC and Jones County, NC.
Does Craven County NC have an API?
No public API is recorded for Craven County NC.
What industry is Craven County NC in?
Craven County NC's product category is County Government Public Administration. Its primary akta.pro industry code is HLAJAAAB, County/District/Local Health Departments, with a secondary code of BPAIADAM, Taxpayer Services, Education & Outreach. Its NAICS code is 2213 and its SIC code is 8300.