What Source Group does

Source Group (legal entity: Insource Select Ltd, registered in England and Wales, company number 03476730) is a privately held UK healthcare data-services company that has supported the NHS since 1997 and has focused on waiting-list validation for the past 16 years. The company is headquartered in High Wycombe, England, and operates without external equity capital. Its customer base is concentrated in NHS acute Trusts in England, with 103+ Trusts having received validation support, 4 million records validated across 500+ projects, and three NHS England national validation programmes delivered.

Source Group's product and service portfolio centres on the Clear PTL validation management software, which combines a machine-learning targeting module, a Waiting List Analysis module, and structured audit trails to implement the company's Identify-Rectify-Prevent methodology. Clear PTL integrates with 23 different Patient Administration Systems (PAS) and is built on Google Cloud Platform, Firebase, and BigQuery infrastructure. Surrounding the software, Source Group delivers professional services spanning RTT validation, Non-RTT/follow-up validation, clinical protocol validation, diagnostic waiting list validation, cancer waiting list validation, data quality validation, and migration support validation, plus the Patient Contact automated survey platform, the Learn RTT CPD-accredited training programme (web, classroom, and floorwalking delivery), and NHSE National Sprint support that helps Trusts hit centrally funded validation targets.

The business model combines project-based professional services engagements with multi-year contracts and software licensing for Clear PTL. Pricing is bespoke and tailored to each Trust's scope; no public pricing is disclosed. Go-to-market relies on direct enterprise engagement with NHS operational and performance leadership, supported by thought-leadership content, free webinars, and published case studies, with procurement facilitated through the Crown Commercial Service G-Cloud and Non-Clinical Staffing Frameworks. Source Group also operates an adjacent technical recruitment line serving UK public-sector buyers.

Name

Source Group

Legal name

Insource Select Ltd

Website

https://source-group.uk

Company type

Private

Founded year

1997

Operating status

Operating

Headcount range

11–50 employees

Short description

Source Group is a UK healthcare data-services firm, founded 1997, that builds Clear PTL validation management software and delivers waiting-list validation, RTT training, and patient-contact services to NHS acute Trusts in England, supported by Google Cloud infrastructure.

Ownership category

akta.pro rank

Product category

NHS Waiting List Validation Services

SIC

Services-Health Services (8000)

akta.pro primary industry

Public Health Quality Measurement & Performance Benchmarking (HLAJAJAL)

akta.pro secondary industries

Patient Intake, Digital Registration & eForms (HLACAEAF), Data Linkage, Registries & Longitudinal Cohort Surveillance (HLAJANAM)

Keywords

• NHS waiting list validation
• RTT pathway validation
• Patient pathway management
• Data quality validation
• Waiting list analysis

Headquarters

HQ city

High Wycombe

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Data Validation Services: Core validation programmes where Source Group validates NHS waiting list records, identifies patients requiring attention, and provides root cause analysis to prevent recurrence. Revenue derived from project-based engagements with NHS Trusts.
2. RTT Training Services: Web-based and classroom RTT training delivered to NHS staff, including floorwalking support. Training covers Referral to Treatment rules, practical application in live environment, and pathway management.
3. Clear PTL Software Licensing: Licensing of Clear PTL validation management software to NHS Trusts for internal validation programmes, with optional deployment of experienced validators for capacity support.
4. Sprint Support Services: Additional validation capacity and targeted validation support during NHSE national sprints, helping Trusts achieve funding targets (£33 per clock stop above baseline).
5. Technical Recruitment Services: Recruitment solutions for public sector organisations targeting technical roles including IT, software engineering, data science, cybersecurity, and programme management positions.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Source Group validates NHS waiting list records to identify pathways requiring Trust attention, removes inaccurate or inflating records, and delivers root cause analysis using its proprietary Clear PTL software. The company provides RTT, Non-RTT, Clinical Protocol, Diagnostic, Cancer, Data Quality, and Migration validation services, Waiting List Analysis, NHSE Sprint Support, CPD-accredited RTT Training, and technical recruitment for the NHS and public sector.

Product overview

Source Group offers a unified platform of NHS data validation solutions built around its core Clear PTL validation management software. The portfolio includes Patient Contact (automated patient communication platform), comprehensive validation services (RTT Validation, Non-RTT/Follow-Up Validation, Clinical Protocol Validation, Diagnostic Waiting List Validation, Data Quality Validation, Migration Support Validation, Cancer Waiting List Validation), Waiting List Analysis, and NHSE National Sprint Support. Additionally, Source Group provides RTT Training solutions (Learn RTT web-based training, Classroom Training, and Floorwalking) and technical Recruitment Services for public sector organisations.

Differentiator

Problem solved

Functional benefit

Brands

• Clear PTL: Validation management software that facilitates the Identify, Rectify, Prevent methodology for NHS waiting list validation.
• Patient Contact
• Learn RTT

Products and services

• Clear PTL Source Group's core validation management software that identifies pathways requiring Trust attention, supports centralised validation programme management, provides auditable records of validations, and captures structured findings for root cause analysis and reporting. Used by NHS Trusts for internal validation programmes, optionally with deployment of experienced validators for capacity support.
• Patient Contact Solution Automated survey platform that contacts NHS patients via pre-determined questions to determine their current circumstances, identifies patients no longer requiring appointments, supports PIFU (Patient-Initiated Follow-Up) initiatives, Non-RTT follow-up validation, and patient prioritisation.
• RTT Validation Validation service to remove pathways inflating the RTT (Referral to Treatment) PTL including missed discharges, non-RTT pathways, RTT exclusions, and duplicates. Targeted at NHS Trusts seeking to reduce RTT PTL size and improve performance metrics.
• Non-RTT (Follow-Up) Validation Validation service to remove unnecessary activity from non-RTT follow-up waiting lists, escalate patients at clinical risk, and identify patients appropriate for PIFU pathways.
• Clinical Protocol Validation Validation programme for non-RTT (Follow-Up) records that identifies appointments of limited or no clinical value and supports Trust follow-up backlog management.
• Diagnostic Waiting List Validation Validation service that determines whether patients have had diagnostics undertaken, whether reports are completed, and which waiting list patients should be on (RTT or Non-RTT).
• Data Quality Validation Validation service addressing known data quality issues across patient groups, such as confirming patient journey management for large volumes of open referrals.
• Migration Support Validation Validation support during EPR/PAS system transfers to ensure only appropriate records are migrated and to correct any post-migration data issues.
• Cancer Waiting List Validation Validation service ensuring cancer patients' journeys are managed appropriately and that the Trust's position against cancer waiting times standards is accurate.
• Waiting List Analysis Analysis service that identifies RTT PTL inflating pathways for removal, priority patients at potential clinical risk, and appointments of limited clinical value using machine learning algorithms and logically derived criteria.
• NHSE National Sprint Support Support service for NHS England national validation sprints, providing additional validation capacity and targeted validation to help Trusts achieve sprint targets, secure NHSE funding of £33 per clock stop above baseline, and reduce RTT waiting list size.
• Learn RTT CPD-accredited, web-based RTT (Referral to Treatment) training course providing cost-effective, rapid staff education on RTT knowledge relevant to their roles, covering the consultant-led waiting times Rules Suite.
• RTT Classroom Training In-person RTT training delivered by trainers with dialogue for exploring specific scenarios, allowing training to be tailored to specific staff groups and enabling sharing of ideas on RTT implementation.
• Floorwalking On-site training delivered within the trainee's work environment, providing real-time training in the live environment and ensuring RTT and patient flow principles are applied practically.
• Recruitment Services Technical recruitment solutions for public sector organisations covering senior technology appointments, software engineering, data science, DevOps, cyber and information security, and digital transformation roles.

Quantifiable outcome

• 400% increase in validation removal efficiency
• +6 more outcomes

Named customers13 records

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability4 records

Feature4 records

Partnerships

One partnership is on record.

• Google Cloud Platform Technologiessupporting infrastructureTechnology or IntegrationSource Group leverages Google technologies including Google Cloud Platform, Firebase, and BigQuery to power their Clear PTL validation management software and data infrastructure.

Scale indicators13 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Deloitte: Deloitte's NHS practice delivers RTT pathway reviews, waiting list recovery, and operational improvement services to Trusts, with scale and procurement positioning that materially overlaps with Source Group's target buyer base.
• KPMG: KPMG's UK healthcare advisory practice provides RTT pathway audits, waiting list validation, and data quality assurance services to NHS organisations, sitting in adjacent buyer conversations to Source Group.
• Capita: Capita is a major outsourcer to NHS England with established patient administration and operational services, including the 247 Time waiting-list platform — making it both a competitor and a potential channel for Source Group's NHS offering.
• Accenture: Accenture is a global consulting and NHS transformation partner with deep contracts across UK health, offering RTT improvement, data analytics, and operational consulting as part of its broader healthcare practice.

Emerging players

• Cloud21: Cloud21 is a UK digital health consultancy supporting NHS interoperability, EPR implementations, and clinical workflow optimisation — competing for adjacent NHS digital transformation spend rather than core RTT validation.
• Ideal Health: Ideal Health is an NHS-focused consultancy delivering digital health, EPR, and operational improvement services across Trusts, partially overlapping with Source Group's broader NHS advisory work.

Direct peers

• Insource Group: Insource Group is a UK health-tech consultancy focused on NHS operational data and pathway management, with overlapping services in waiting list validation, RTT reporting, and data quality — closely mirroring Source Group's core offering despite being a separate entity from Insource Select Ltd.
• 247 Time: 247 Time provides waiting list management and patient communication solutions to NHS Trusts, directly overlapping with Source Group's Clear PTL validation management and Patient Contact Platform products.

Others

• NHS South, Central and West CSU: NHS South, Central and West Commissioning Support Unit delivers data management and analytics services to NHS customers, including waiting list validation support, acting as an in-system competitor and potential partner for Source Group.
• NHS Arden and GEM CSU: NHS Arden and GEM Commissioning Support Unit provides data, analytics, and operational improvement services to NHS Trusts, overlapping with the validation and performance benchmarking category where Source Group competes.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks7 records

Key highlights6 records

Customer concentration

• Xx.com/sourcegroup_uk

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Source Group