What 247 Time does

RLDatix is a privately held healthcare and social care software company providing workforce management, patient safety, and clinical data management SaaS to NHS trusts, Ireland's HSE, independent health providers, and social care organisations across the UK, Ireland, North America, APAC, Sweden, Germany, and the Middle East & Africa. Its core platform centers on an Agentic Intelligence–driven rostering product, an AI-powered Smart Match tool for temporary staffing, the Loop staff engagement app (1.3M+ users), and the DCIQ suite for event and incident management — the latter Best in KLAS rated. Adjacent modules include RLD Pulse (workforce optimisation assessment), RLD Intelligence (benchmarking), DataHub (operational workforce data), eCommunity (community scheduling), and Best in KLAS–recognised clinical data migration, archiving, and resilience tools for EPR transformation.

The technology stack is positioned around proprietary AI for scheduling optimisation and shift matching, with a data flywheel built on 1.75M+ staff rostered and 1.2M+ incidents recorded across 6,500+ UK/Ireland organisations and 10,000+ globally. RLDatix operates a platform-plus-modules architecture with deep workflow integration into NHS and social-care operations, evidenced by named flagship deployments at Barts Health (£13.2M savings), Sherwood Forest (£6M savings), Guy's & St Thomas', and Surrey & Borders.

The commercial model is enterprise SaaS sold through direct regional sales teams with consultative, quote-based engagements initiated via 'Book a Demo' on the website. Go-to-market emphasises a 'Book a Demo' consultative motion targeting enterprise NHS and large independent providers, supplemented by community-led retention through the Connected Health & Care Summit, RLDatix Awards, Health & Care User Group, RLD Academy, and The Connection Podcast. Pricing is not publicly disclosed, consistent with NHS framework procurement.

Name

247 Time

Legal name

RLDatix

Website

https://247time.co.uk

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

11–50 employees

Short description

RLDatix provides enterprise SaaS for healthcare workforce management, patient safety incident handling, and clinical data management, serving NHS trusts, Ireland's HSE, independent providers, and social care organisations across the UK, Ireland, and five other global regions.

Ownership category

akta.pro rank

Product category

Healthcare workforce management software

NAICS

Software Publishers (513210), Management Consulting Services (54161)

SIC

Services-Prepackaged Software (7372), Services-Management Consulting Services (8742)

akta.pro primary industry

Workforce Time, Attendance & Scheduling Administration (BPAAAIAI)

akta.pro secondary industries

Patient Engagement, Education & Messaging Platforms (portal/CRM integrated) (HLALABAJ), Long-Term Care (LTC) & Post-Acute EHRs (HLACAAAD)

Keywords

• Healthcare workforce management
• Patient safety software
• Roster management platform
• Incident management software
• Clinical data management

Headquarters

HQ city

Enderby

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Healthcare SaaS Subscriptions: RLDatix generates revenue primarily through subscription-based SaaS licensing of its workforce management, patient safety, and clinical data management platforms to healthcare and social care organisations. The platform serves NHS trusts, HSE, independent health providers, and social care providers, with pricing implied to be enterprise and contract-based.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels9 records

Core offering

247 Time provides a healthcare safety, risk, and workforce management software platform sold to NHS trusts, the HSE, independent health providers, and social care organisations. The platform combines an Agentic Intelligence-driven roster solution, AI-powered temporary staffing tools, a DCIQ event and incident management suite, the Loop staff engagement app, and clinical data management modules for EPR transformation. It is delivered as subscription-based enterprise SaaS with consultative implementation and workforce transformation services.

Product overview

RLDatix offers a unified platform-plus-modules architecture for healthcare safety, risk, and workforce management. The core platform centers on Agentic Intelligence-driven rostering and AI-powered temporary staffing (Smart Match), supported by the DCIQ safety and quality suite for incident management, and Loop staff engagement app. Additional modules include clinical data management solutions (migration, archiving, resilience), RLD Intelligence benchmarking, RLD Pulse optimization assessment, and specialized offerings for social care, community scheduling, and policy management. The platform serves 6,500+ organisations across UK and Ireland, roster 1.75M+ staff, and processes 1.2M+ incidents.

Differentiator

Problem solved

Functional benefit

Brands

• RLD Pulse: A tool to discover hidden efficiencies in workforce deployment, maximize available capacity, and identify operational cost improvements.
• Loop
• DCIQ
• Allocate Optima
• Safe Staffing Network
• RLD Academy

Products and services

• Rostering

Quantifiable outcome

• Agency compliance assurance and staffing management leads to savings of £13.2 million at Barts Health NHS Trust
• +5 more outcomes

Named customers13 records

Segments4 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability5 records

Feature7 records

Partnerships

One partnership is on record.

• Viridian AssociatescoreStrategic or Co-development PartnerRLDatix announced a strategic partnership with Viridian Associates. The partnership is positioned as strategic, indicating a collaborative relationship likely focused on integrating Viridian Associates' capabilities with RLDatix's workforce management and patient safety platforms to deliver enhanced solutions to healthcare customers.

Scale indicators7 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• ADP: ADP is a global payroll, HCM, and time & attendance provider with healthcare-specialized workforce management offerings. It competes with RLDatix for time, attendance, and scheduling administration contracts at large healthcare providers.
• Ceridian (Dayforce): Dayforce (formerly Ceridian) is a cloud HCM platform covering payroll, benefits, workforce management, and talent. It is a comparable HCM/workforce management vendor pitching into healthcare and large enterprise customers.
• Workday: Workday is a major cloud HCM vendor used by large enterprises and increasingly health systems for HR, payroll, and workforce planning. It competes with RLDatix on the HCM/HR layer that sits adjacent to clinical rostering in provider organizations.
• UKG (Ultimate Kronos Group): UKG is one of the largest workforce management and HCM vendors globally, with dedicated healthcare workforce scheduling products (UKG Dimensions, Healthcare Workforce Management) targeting hospital systems. It is the broadest cross-vertical incumbent that competes with RLDatix for NHS and large health system roster deals.
• Infor WFM (Workforce Management): Infor offers industry-specific workforce management, including a Healthcare WFM suite for clinical staffing and employee scheduling. It targets the same healthcare provider buyers as RLDatix and competes on roster/scheduling modernization programs.
• Oracle HCM / Oracle Health (Cerner): Oracle combines a global HCM cloud suite with Oracle Health (Cerner) EHR — a major competitor on both the workforce management and EPR/clinical data layers that RLDatix serves. Its scale and bundled positioning make it a key long-term competitive threat.

Direct peers

• symplr: symplr is a healthcare-specific GRC, workforce, and vendor management platform that, like RLDatix, sells deeply into US and UK health systems for credentialing, compliance, and workforce governance. It overlaps most directly with RLDatix's safety/risk and workforce governance modules.
• Allocate Software: Originally the UK's leading standalone eRostering vendor for healthcare, Allocate was merged into RLDatix. As a peer it is the legacy product family (Allocate Optima, BankStaff) that RLDatix now carries — directly comparable product set serving NHS trusts on workforce management.

Emerging players

• Imprivata: Imprivata is a healthcare IT security and workflow vendor (identity, access, patient privacy) that, like RLDatix, sells into NHS and US health systems. While not a direct workforce competitor, it is sold into the same buyer (CIO/CCIO) and competes for digital health wallet share.
• Epic Systems: Epic is the dominant US-centric EPR vendor now expanding workforce and staffing functionality within its EHR ecosystem. It does not yet directly replicate RLDatix's UK NHS roster position but represents the most strategically significant encroachment from EPR-native workforce tooling.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about 247 Time