NSerio
NSerio is a Fort Lauderdale-based legal technology consultancy that builds custom applications, integrations, and automation exclusively for the Relativity eDiscovery platform, serving enterprise law firms, legal service providers, and corporate legal teams. Its proprietary CaseFlow product automates Relativity data lifecycle management.
- Company typePrivate
- Founded2011
- HeadquartersFort Lauderdale, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What NSerio does
NSerio is a specialized legal technology consultancy that builds custom applications, integrations, and automations exclusively for the Relativity eDiscovery platform. Founded in 2011 by Juan Ramirez and headquartered in Fort Lauderdale, Florida with an engineering center in Bogotá, Colombia, the firm serves enterprise law firms (including Am Law 100 firms such as Foley and Kilpatrick), legal service providers (Cimplifi, Epiq), and corporations with in-house legal or compliance functions. Its core proprietary product, CaseFlow, is a Relativity-native application that continuously monitors workspace activity and automatically transitions cases through data lifecycle stages (Active, Repository, Cold Storage, Archive) based on configurable rules, with demonstrated client outcomes including a 14% storage cost reduction in a single quarter through automated archiving of 180GB of inactive data.
The company operates a dual business model. The professional services arm delivers custom Relativity application development, design and consulting engagements, third-party integrations (translation APIs, CRM systems, enterprise databases, AI/ML services), process automation, and hybrid cloud architecture work connecting Relativity with AWS and Azure. These engagements are structured as quote-based, custom-scoped projects. CaseFlow generates recurring SaaS revenue as a Relativity-native application deployed across both RelativityOne cloud and on-premises Relativity Server environments, with multi-year contracts though no publicly disclosed pricing. Distribution is sales-led through direct enterprise outreach, referrals within the legal tech community, gated eBook content, blog-driven thought leadership, and visibility through Relativity Fest, where NSerio has won the Innovation Award consecutively from 2017 through 2024 plus the 2023 Spirit of Innovation Award.
NSerio maintains a nearshoring delivery model that combines US-based client engagement with Colombia-based engineering at lower fully-loaded cost, and operates as a privately held, founder-led company with no disclosed institutional funding. Leadership includes founder and CEO Juan Ramirez, CTO Carlos Torres (promoted 2019 from a 2013 hire), CFO Monica Gerena (joined 2018), and VP Client Solutions Jessica Gomez (joined 2015). The firm is a recognized Relativity Developer Partner with 50+ employees, and its narrow focus on the Relativity platform simultaneously creates deep domain expertise and concentrates exposure to a single ecosystem.
NSerio firmographics
Firmographics- Name
- NSerio
- Legal name
- NSerio Corp.
- Website
- https://nserio.com
- Company type
- Private
- Founded year
- 2011
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- NSerio is a Fort Lauderdale-based legal technology consultancy that builds custom applications, integrations, and automation exclusively for the Relativity eDiscovery platform, serving enterprise law firms, legal service providers, and corporate legal teams. Its proprietary CaseFlow product automates Relativity data lifecycle management.
- Ownership category
- akta.pro rank
NSerio industry classification
Industry- Product category
- Legal Technology Services
- NAICS
- Custom Computer Programming Services (541511), Software Publishers (513210), Computer Systems Design Services (541512), Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Programming Services (7371), Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- IT Workflow Automation & Orchestration Platforms (HDAEALAF)
- akta.pro secondary industries
- iPaaS & Workflow Automation (BPAMAOAB), AI Integration & Orchestration Platforms (Connectors, Workflow, iPaaS for AI) (HDAEANAI), IT Architecture & Solutions Design (Enterprise/Cloud Architecture, Integration) (EDABAFAK)
Keywords
Where NSerio is headquartered
LocationHeadquarters
- HQ city
- Fort Lauderdale
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
NSerio business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Custom Development & Integration Consulting: Professional services engagements for custom Relativity applications, integrations, and automation workflows. Clients include law firms, legal service providers, and corporations. Engagement model involves discovery/requirements, solution design and approval, build, and delivery with support.
- CaseFlow Application (SaaS): CaseFlow is a Relativity application deployed within the Relativity environment. While pricing details are not publicly disclosed, it operates as a software product generating recurring value through automation of data lifecycle management within Relativity subscriptions.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Multi-year contract | CaseFlow is a Relativity application with no publicly disclosed pricing; engagements are custom and quote-based. |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels5 records
NSerio product offering
Product offeringCore offering
NSerio provides professional services and proprietary software for the Relativity eDiscovery platform. Service offerings include custom application development, integrations, automation workflows, design & consulting, and hybrid cloud architectures connecting Relativity with AWS, Azure, and AI/ML services. The company also sells CaseFlow, a Relativity-native application that automates workspace data lifecycle management across Active/Review, Repository, Cold Storage, and Archive stages.
Product overview
NSerio is a Relativity-focused legal technology consultancy offering a portfolio of services and products centered on eDiscovery and data lifecycle management. The core product is CaseFlow, a Relativity application that automates case data transitions through lifecycle stages (Active, Repository, Cold Storage, Archive). Complementing CaseFlow, NSerio provides a suite of professional services including Custom Development (custom user interfaces, automated workflows, event handlers, enterprise solutions), Design & Consulting, Integration Services (connecting Relativity with translation APIs, AI/ML services, databases, CRM systems, and proprietary software), Automation Services, and Hybrid Cloud Solutions (AWS, Azure integrations). Together, these offerings enable law firms to maximize their Relativity investment through custom development and automated data lifecycle management.
Differentiator
Problem solved
Functional benefit
Brands
- CaseFlow: A Relativity application that automatically transitions cases through different lifecycle stages (Repository, Cold Storage, Archive), monitoring user activity and managing data lifecycle management for law firms using Relativity platform.
Products and services
- CaseFlow
Quantifiable outcome
- Hundreds of hours of administrative time reclaimed per year per firm through automated workspace management
- +3 more outcomes
Companies that use NSerio
Customer profileNamed customers7 records
Segments3 records
Ideal customer profiles3 records
NSerio technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration9 records
AI capability5 records
Feature7 records
NSerio partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core and supporting.
- RelativitycoreNSerio is a Relativity Developer Partner with over 13 years of experience developing on the Relativity platform. They have been part of the evolution of Relativity and their projects have been recognized with multiple Innovation Awards at Relativity Fest. NSerio builds custom applications, integrations, and automations exclusively for the Relativity platform.
- Amazon Web Services (AWS)supportingNSerio integrates Relativity with AWS services including S3, Lambda, and EC2 for enhanced scalability, automated processing, and cost-effective data management across multi-cloud environments for legal technology workflows.
Scale indicators4 records
Recent moves6 records
Expansion highlights5 records
NSerio competitors and assessment
Company assessmentDirect peers
- HaystackID: HaystackID is a specialized eDiscovery and legal technology services provider offering managed review, Relativity hosting, and custom development on the Relativity platform. Directly comparable to NSerio in serving law firms and eDiscovery service providers with Relativity-centric expertise.
Broad incumbents
- Epiq: Epiq is one of the largest global eDiscovery and legal services providers, offering end-to-end managed services, Relativity hosting, and custom application development. A broader incumbent in the same space; also happens to be an NSerio customer, illustrating the overlap in target accounts.
- Lighthouse: Lighthouse is a leading eDiscovery, document review, and legal technology services provider with strong Relativity integration and custom development capabilities. A comparable broader incumbent serving the same enterprise legal buyer with overlapping service offerings.
- FRONTEO: FRONTEO is a global legal technology and AI services firm with eDiscovery and document review capabilities serving law firms and corporations. Comparable as a broader legal-tech services player with adjacent AI/analytics offerings.
- Consilio: Consilio is a large global eDiscovery and legal consulting firm with deep Relativity practice, providing managed services, custom development, and consulting to law firms and corporations. A broader incumbent in the same space as NSerio, with significantly greater scale.
- Ankura: Ankura is a global professional services firm with a data and technology practice that includes eDiscovery, Relativity managed services, and consulting for law firms and corporations. A broader incumbent with overlapping Relativity-related services.
- Kroll (eDiscovery): Kroll provides global eDiscovery, document review, and legal technology services, including Relativity consulting and custom development. A broader incumbent with enterprise legal buyers that overlap with NSerio's target market.
Emerging players
- ModeOne: ModeOne is a legal technology company that builds tools on the Relativity ecosystem (and adjacent platforms) for eDiscovery and litigation workflows. A smaller emerging peer in the Relativity development space, and a known NSerio customer, illustrating the connected nature of the ecosystem.
- CloudNine Discovery: CloudNine Discovery provides eDiscovery SaaS and professional services for law firms and corporations. A mid-sized player with a product-and-services model similar to NSerio's CaseFlow-plus-consulting approach, though focused on its own platform rather than Relativity-native.
- H5 (H5 Matters): H5 is a specialized eDiscovery and legal technology services firm providing Relativity hosting, managed review, and custom development. A focused, mid-sized peer comparable to NSerio in the Relativity ecosystem.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks7 records
Key highlights7 records
Customer concentration
NSerio social profiles
Digital presenceNSerio financial estimates
Financial estimateRevenue estimate
Valuation estimate
NSerio leadership team
Management profileNumber of profiles
Profiles4 records
NSerio subsidiaries and ownership
Company hierarchySubsidiaries1 record
NSerio funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
NSerio M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about NSerio
What does NSerio do?
NSerio provides professional services and proprietary software for the Relativity eDiscovery platform. Service offerings include custom application development, integrations, automation workflows, design & consulting, and hybrid cloud architectures connecting Relativity with AWS, Azure, and AI/ML services. The company also sells CaseFlow, a Relativity-native application that automates workspace data lifecycle management across Active/Review, Repository, Cold Storage, and Archive stages.
Is NSerio a public or private company?
NSerio is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was NSerio founded?
NSerio was founded in 2011. It employs 11 to 50 people.
Where is NSerio based?
NSerio is headquartered in Fort Lauderdale, United States, in the North America region.
How does NSerio make money?
Two revenue lines are on record. Custom Development & Integration Consulting is the primary driver. The others are caseFlow Application (SaaS).
Who are NSerio's main competitors?
HaystackID is listed as a direct peer. Broad incumbents are Epiq, Lighthouse, FRONTEO, Consilio, Ankura and Kroll (eDiscovery). Emerging players are ModeOne, CloudNine Discovery and H5 (H5 Matters).
Does NSerio have an API?
No public API is recorded for NSerio.
What industry is NSerio in?
NSerio's product category is Legal Technology Services. Its primary akta.pro industry code is HDAEALAF, IT Workflow Automation & Orchestration Platforms, with a secondary code of BPAMAOAB, iPaaS & Workflow Automation. Its NAICS code is 541511 and its SIC code is 7371.