New Horizon

What New Horizon does

New Horizon is a privately held IT infrastructure integration and management company headquartered in Karachi, Pakistan, founded in 1999. The company operates as a system integrator, delivering end-to-end IT solutions that span datacenter design, network architecture, virtualization, security frameworks, disaster recovery, WAN optimization, cloud computing, business continuity, and managed services. It maintains 25+ tier-1 technology partnerships with global vendors including Dell EMC, Cisco, Microsoft (Gold Partner), HP (First Gold Partner in Pakistan), Huawei, VMware, Veeam, Juniper, Palo Alto Networks, and others, enabling it to act as a single-vendor consolidator for complex multi-vendor deployments.

The company generates revenue through three primary streams: recurring managed services (IT support, resident engineers, help desk, infrastructure management), project-based professional services (datacenter builds, network architecture, security implementation), and technology resale/licensing of partner products. Pricing is quote-based with multi-year enterprise contracts. Distribution is via direct enterprise field sales supported by 7 branch offices, 4 help desk facilities, 12 city-wide Pakistani presence, and international operations across Afghanistan, CIS, the Middle East, Africa, Sri Lanka, and Bangladesh. The customer base includes major Pakistani institutions such as Telenor Pakistan, HBL, PTCL, Sindh High Court, Engro Foods, Government of Punjab, and Dawlance, spanning Financial, Government, Telecom, FMCG, Healthcare, and Education verticals.

The organization employs 170+ certified professionals plus 300+ total personnel across its branch and help desk network. Leadership includes CEO Raheem Eqbal, Chairman Hanif Khiraj, COO Qaiser Sarwar, CFO Farooq Barkat, and Group Head of HR and Administration Arif Malik. The company holds ISO 9001-2008 certification (achieved 2011) and operates with no disclosed external ownership, no funding history, and no public financial reporting.

Name

New Horizon

Legal name

New Horizon

Website

https://newhorizonit.net

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

251–500 employees

Short description

New Horizon is a privately held Pakistani IT system integrator founded in 1999, delivering infrastructure integration, managed services, and technology resale across 12 Pakistani cities and 6 international regions, serving enterprise, government, telecom, and financial sector clients.

Ownership category

akta.pro rank

Product category

IT Infrastructure Integration and Management Services

NAICS

Computer Systems Design Services (541512), Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Network, Infrastructure & Data Center Integration (BPAEAAAK)

akta.pro secondary industries

Cloud Landing Zone & Architecture (Network, IAM, Governance) (BPAEACAE), Enterprise Application Modernization & Upgrades (incl. S/4HANA, cloud migrations) (BPAEAGAG)

Keywords

• IT infrastructure integration
• Managed IT services
• System integration services
• Datacenter design solutions
• Enterprise network solutions

Headquarters

HQ city

Karachi

HQ country

Pakistan

HQ region

Asia

Offices12 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain, Infrastructure

Revenue model

1. IT Infrastructure Management Services: Recurring services including IT support, resident IT services, infrastructure management, help desk, and business continuity services. Delivered through certified professionals at branch offices.
2. Solutions Integration: One-time project-based services for identifying, developing, and implementing technology solutions for client change requirements. Includes datacenter design, network architecture, and security framework implementations.
3. Technology Resale and Licensing: Resale and distribution of technology products through tier-1 partnerships with global technology brands including Dell EMC, Cisco, Microsoft, VMware, and others.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

New Horizon is a leading IT system integrator providing end-to-end IT infrastructure integration and management services. The company delivers solutions across virtualization, datacenter design, network architecture, security frameworks, disaster recovery, cloud computing, WAN optimization, and enterprise systems, supported by 25+ tier-1 technology partnerships and 170+ certified professionals across 7 branch offices and 4 help desk facilities in Pakistan.

Product overview

New Horizon is an IT infrastructure integration and management company offering a comprehensive portfolio of services, solutions, and technology services. The company provides core services including Customer Care, IT Support, Resident IT, Skill Development, Project Management, Data Management, Infrastructure Management, Solutions Integration, Help Desk, and Business Continuity. These services are organized into Solutions domains covering Business Applications (Business Intelligence and Enterprise Applications), Voice Communications, Cloud Computing, Network Architecture, WAN Optimization, Security Framework, Disaster Recovery, Datacenter Design, and Printing Solutions. Additionally, the company offers Technology services encompassing Virtualization, Personal Computing, Enterprise Systems, Archiving Systems, Converged Networks, Communication Equipment, Power & Backup, and Technology Licensing. The company operates as a System Integrator combining these offerings to deliver end-to-end IT solutions to clients across Pakistan and internationally.

Differentiator

Problem solved

Functional benefit

Products and services

• Customer Care Services Customer relationship management services designed to address corporate needs, providing effective quality management for customer interactions.
• IT Support Services Technology warranties and industry-specific systems support as part of continuing commitment to provide superior alternatives to customers.
• Resident IT Services Designating engineers at client project sites during IT infrastructure deployment phases to represent client interests.
• Skill Development Services IT skills development and training services that enable businesses to effectively utilize their IT infrastructure through qualified personnel.
• Project Management Services Adaptive project management methodology services tailored to organizational needs for effective IT project delivery.
• Data Management Services Data management solutions in partnership with EMC Greenplum Data Warehouse to help organizations realize full potential of their data assets.
• Infrastructure Management Services IT infrastructure management and maintenance services for successful business operations.
• Solutions Integration Services Services enabling clients to identify, develop, and implement appropriate solutions for their change requirements.
• Help Desk Services Applications supporting help desk functions targeting wide range of help desk needs for easy customer/user support.
• Business Continuity Services Roadmap services for continuing operations under adverse conditions including interruption from natural or man-made hazards.
• Business Applications Solutions Domain including Business Intelligence Services and Enterprise Applications Services for business operations.
• Voice Communications Solutions Services handling all business communication requirements through partnership with leading providers.
• Cloud Computing Solutions Cloud solutions providing capacity increase and capabilities expansion for IT infrastructure needs.
• Network Architecture Solutions Complete computer communication network blueprints providing framework for network infrastructure.
• WAN Optimization Solutions Techniques for increasing data transfer efficiencies across wide-area networks.
• Security Framework Solutions IT security threat management and protection solutions for organizations.
• Disaster Recovery Solutions Protection of critical business data from hacker attacks and other threats.
• Datacenter Design Solutions Data center project expertise covering design and implementation services.
• Printing Solutions Cost reduction solutions for printed documents during production, including one of Asia's largest centralized printing deployments for Telenor Pakistan.
• Virtualization Technology Services Services enabling running multiple virtual machines on single physical machine, sharing resources across multiple environments, including Veeam Monitor for VMware.
• Power & Backup Technology Solutions 100% uptime solutions with Power Backup guaranteeing 24x7 business continuity, proactive fault avoidance and reactive resolution.
• Technology Licensing Services Technology licensing guidance to reduce costs, simplify procurement, and increase efficiency while supporting strategic business goals, leveraging 25+ tier-1 vendor partnerships.

Quantifiable outcome

• One of the largest centralized printing solutions in Asia deployed at Telenor Pakistan
• +4 more outcomes

Named customers12 records

Segments7 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

14 partnerships are on record, tiered core and major.

• Dell EMCcoreTechnology or IntegrationTechnology partnership for enterprise storage, servers, and data center solutions integration.
• CiscocoreTechnology or IntegrationNetworking and communications technology partnership for network architecture and infrastructure solutions.
• MicrosoftcoreTechnology or IntegrationGold Certified Partner status - provides software, cloud, and enterprise application solutions integration.
• HP (Hewlett Packard)coreTechnology or IntegrationFirst HP Gold Partner in Pakistan. Long-standing partnership spanning enterprise hardware, printing, and services.
• HuaweimajorTechnology or IntegrationTechnology partnership for enterprise networking and telecommunications equipment.
• VMwarecoreTechnology or IntegrationVirtualization technology partnership - company has VMware Site Recovery Manager Competency, only one in Pakistan.
• VeeammajorTechnology or IntegrationVirtualization monitoring and backup solutions partnership.
• Juniper NetworksmajorTechnology or IntegrationNetwork infrastructure and security solutions partnership.
• LenovomajorTechnology or IntegrationEnterprise hardware and personal computing solutions partnership.
• FireEyemajorTechnology or IntegrationCybersecurity solutions partnership for advanced threat protection.
• SymantecmajorTechnology or IntegrationSecurity and data protection solutions partnership.
• CitrixmajorTechnology or IntegrationVirtualization and application delivery solutions partnership.
• Palo Alto NetworksmajorTechnology or IntegrationNext-generation firewall and cybersecurity solutions partnership.
• Greenplum (EMC)majorTechnology or IntegrationData warehouse and data management solutions partnership - specifically mentioned for data management services.

Scale indicators8 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Systems Limited: One of Pakistan's largest IT services and system integration companies, offering similar enterprise infrastructure, application development, and managed services. Competes directly with New Horizon for Pakistani enterprise and government contracts.
• NETSOL Technologies: Pakistan-headquartered IT services firm with enterprise solutions, infrastructure services, and international delivery. Comparable in geographic origin and target market, though more focused on asset finance software.
• 10Pearls: Pakistan-origin global digital services and IT services company providing enterprise solutions and cloud services. Comparable in scale, geographic origin, and enterprise client focus.

Broad incumbents

• Tata Consultancy Services (TCS): Global IT services and system integration giant with enterprise infrastructure, cloud, and managed services. Overlaps with New Horizon's integration and managed services offerings but at vastly greater scale and geographic reach.
• Wipro: Global IT services firm providing infrastructure management, cloud migration, and system integration. Competes with New Horizon for enterprise infrastructure deals and offers overlapping datacenter, networking, and managed services capabilities.
• HCL Technologies: Major global IT services company with strong infrastructure services and system integration practices. Comparable in offering multi-vendor enterprise integration but operates at much larger scale across global markets.
• Deloitte (Technology & Transformation): Global professional services firm with large technology consulting and systems integration practice. Overlaps with New Horizon's enterprise IT advisory and integration work for large corporates and government clients.

Emerging players

• Folio3: Pakistan-origin IT services company providing enterprise integration, cloud, and managed services. Comparable in origin and service portfolio but smaller in geographic reach than New Horizon.
• VentureDive: Pakistan-headquartered technology and IT services company offering enterprise solutions, cloud, and infrastructure services. Similar in scale, geographic origin, and enterprise client focus.

Regional players

• Mavensoft Technologies: Emerging IT services and system integration firm operating in South Asian and Middle East markets with comparable datacenter, network, and managed services offerings to New Horizon.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/NewHorizonIT
• LinkedInlinkedin.com/company/newhorizoncomputer

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about New Horizon