QPS Benchmarking

What QPS Benchmarking does

QPS Benchmarking (legal entity Quality Performance Systems Pty Ltd, ABN 91 092 859 017) is an Australian healthcare benchmarking and quality management software company founded in 2000 and headquartered in Wollongong, New South Wales, serving healthcare providers across Australia and New Zealand. The company operates the QPS Framework, a cloud-based quality management and benchmarking platform whose core products include the Converge CQI platform (live cross-domain quality control linking audits, incidents, surveys and improvement actions), the National Quality Indicator (NQI) App with government-approved direct integration to the My Aged Care portal, a tablet-ready Digital Auditing System, and risk-based Advanced Corporate and Service Reports with quartile ranking and trend analytics. A three-level data cleansing methodology (consultant review, computer-generated consistency queries, and peer-reviewed cleansing reports) underpins the data quality of all outputs.

QPS serves primarily aged care facilities, Support at Home / home care providers, NDIS / disability service providers, day hospitals, palliative care providers, and retirement villages - verticals where it positions as a specialist alternative to generic benchmarking bundled into accreditation. It is an approved NQI reporting provider recognized by the Australian Department of Health, with deep integrations into Telstra Health Clinical Manager and Health Metrics eCase feeding daily-synchronized data into QPS dashboards.

Commercially, QPS runs an enterprise field-sales model in which each client is assigned a personal consultant providing direct phone support. Revenue is generated through recurring subscription benchmarking programs (monthly billing, quote-based pricing), professional consulting services covering benchmarking, accreditation and quality improvement, and ancillary fees for survey processing, competency testing, and education/training modules. The company is privately held and bootstrapped, with no external funding rounds disclosed.

Name

QPS Benchmarking

Legal name

Quality Performance Systems Pty Ltd

Website

https://qpsbenchmarking.com

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

1–10 employees

Short description

QPS Benchmarking is an Australian healthcare SaaS company, founded in 2000 and headquartered in Wollongong, that provides benchmarking, quality indicator reporting, digital auditing and continuous quality improvement software to aged care, home care, NDIS, day hospital, palliative care and retirement village providers in Australia and New Zealand.

Ownership category

akta.pro rank

Product category

Healthcare Quality Management Software

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821), Custom Computer Programming Services (541511)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371)

akta.pro primary industry

Quality Measurement, Reporting & Benchmarking (HEDIS/Stars/CQM) (HLACAHAC)

akta.pro secondary industry

Public Health Quality Measurement & Performance Benchmarking (HLAJAJAL)

Keywords

• Healthcare benchmarking
• Quality management software
• Aged care compliance
• Clinical indicators reporting
• Continuous quality improvement

Headquarters

HQ city

Wollongong

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Benchmarking Subscription Services: Recurring subscription-based benchmarking program providing organizations with performance indicators, reports, and quality management tools on monthly or quarterly basis. Includes access to QPS platform, reporting systems, and consultant support.
2. Professional Consulting Services: Personal consultant services assigned to each client, providing expert guidance in benchmarking, accreditation, and quality improvement. Includes data integration support and system reviews.
3. Survey Processing Services: Processing of survey forms and competency tests with preparation of scorecards, outcome summaries, and integrated reports for a minimal fee.

Pricing tiers

Go-to-market motion3 records

Distribution channels2 records

Marketing channels3 records

Core offering

QPS Benchmarking (Quality Performance Systems Pty Ltd) provides a cloud-based healthcare benchmarking and quality management framework, continuously evolved since 2000. The offering centers on integrated software modules including the Converge CQI platform, National Quality Indicator (NQI) App, Digital Auditing System, and Advanced Corporate/Service Reports, which enable aged care, home care, NDIS, day hospital, palliative care, and retirement village providers to track quality indicators, conduct digital audits, meet regulatory compliance, and benchmark clinical and operational performance against peers in the Asia-Pacific region.

Product overview

QPS Benchmarking is a healthcare benchmarking and quality management platform operating as a suite of integrated modules. The core offering includes the Converge CQI continuous quality improvement platform, which integrates with the National Quality Indicator (NQI) App, Digital Auditing System, Advanced Corporate Report (AMR), Advanced Service Report (ASR), and Data Automation tools. These are complemented by service-specific offerings across Aged Care, Support at Home, NDIS, Palliative Care, Day Hospitals, and Retirement Villages sectors. The platform also includes Risk Based Reporting Systems, Tests and Surveys, Data Cleansing, Personal Consultants, and Education and Training modules. The QPS Framework provides tailored benchmarking insights, data-driven decision support, and compliance management across the Asia-Pacific region, with the system continuously evolving since 2000.

Differentiator

Problem solved

Functional benefit

Products and services

• Converge CQI Platform A live quality and risk tracking platform that brings together incidents, audits, survey feedback and improvement actions into a single system, providing real-time visibility, automated alerts, and standards-linked compliance reporting for aged care, home care, disability, day hospitals, and retirement living providers.
• National Quality Indicator (NQI) App A purpose-built digital tool designed to make National Quality Indicator reporting easy, accurate, and compliant. Staff are guided step-by-step through each required data point with built-in validation, real-time flagging, and direct data flow to QPS Benchmarking reports and the My Aged Care portal.
• Digital Auditing System A cloud-based auditing platform designed for real-world use, allowing audits to be conducted on tablets with live results. The system enables allocation and scheduling of audit inspections, auto staff email notifications, live dashboards, and automatic sync of audit results into QPS Corporate and Service Reports.
• Advanced Corporate Report (AMR) A predictive risk-based data analytic tool that allows executive teams to benchmark clinical and core business indicators against the industry, identifying key performance indicators and services providing the highest risk, systemic issues rated by risk, and corporate trend performance.
• Advanced Service Report (ASR) A highly interactive report designed for business unit managers to understand service performance and identify high-risk areas, featuring Risk Trend views, quartile ranking, benchmark comparisons, and trend analysis for corrective action planning.
• Data Automation Technology solutions that automate data flows, including application of business rules and data transfer and aggregation. Works directly with client databases or together with software providers to create automated data flows with no double handling.
• Risk Based Reporting Systems Monthly or quarterly reporting systems providing risk-based live reporting, allowing organisations to see an overview of performance and risk across multiple services with drill-down capabilities on individual indicators. Includes trend results, peer group, and quartile ranking.
• Personal Consulting Services Dedicated consultants assigned to each client providing expertise in benchmarking, accreditation, and quality improvement with direct contact access via phone and mobile, including data integration support and system reviews.

Quantifiable outcome

• Saves hours of staff time through automation and streamlined reporting
• +2 more outcomes

Named customers3 records

Segments6 records

Ideal customer profiles6 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability1 record

Feature6 records

Partnerships

Two partnerships are on record, tiered core.

• Telstra HealthcoreTechnology or IntegrationFull integration partnership where QPS team handles complete Telstra Health Clinical Manager setup review, workflow refinement with staff, and custom building of direct integration into QPS. Daily syncing means incidents, care plans and feedback flow automatically into NQI and reporting dashboards with no double handling.
• Department of Health (Australia)coreStrategic or Co-development PartnerQPS is an approved NQI reporting provider, officially recognized by the Department of Health for the accuracy and reliability of client data. Data transfers directly to My Aged Care portal via government-approved integration.

Scale indicators2 records

Recent moves5 records

Expansion highlights6 records

Market position

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/QPSBenchmarking
• Facebookfacebook.com/qpsbenchmarking
• LinkedInlinkedin.com/company/qps-benchmarking

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about QPS Benchmarking