Telstra Health

Name

Telstra Health

Legal name

Telstra Health

Website

https://www.telstrahealth.com/

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

101–250 employees

Ownership category

akta.pro rank

Product category

Healthcare Information Technology

NAICS

Health Care and Social Assistance (62), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Health Services (8000)

akta.pro primary industry

Healthcare On‑Demand Platforms (Telehealth, Home Care, Nursing) (BPAMAHAH)

akta.pro secondary industries

Virtual Care Team Collaboration & Provider-to-Provider Teleconsult Platforms (eConsults) (HLALABAI), DTC Telehealth with Integrated Online Pharmacy (Cash-Pay/Subscription) (HLALAIAA), Virtual Specialty Care Platforms (tele-stroke, tele-ICU, tele-derm, tele-cardiology) (HLALABAD)

Keywords

• Digital health platforms
• Healthcare interoperability
• Electronic health records
• Aged care software
• Virtual care solutions

Headquarters

HQ city

Melbourne

HQ country

Australia

HQ region

Oceania

Offices6 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Operations, Infrastructure, Marketing or Sales

Revenue model

1. Healthcare Software Subscriptions: Subscription-based software licensing for residential aged care, hospital, primary care, and pharmacy solutions delivered as SaaS through cloud hosting on Microsoft Azure.
2. Enterprise Software Licensing: Enterprise agreements with hospitals, health services, and government for comprehensive digital health platforms including Virtual Health Platform, Clinical Manager, and Health Information Exchange.
3. Professional Services: Implementation, training, and support services for enterprise customers including custom configuration, data migration, and ongoing customer success programs.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels8 records

Core offering

Telstra Health is Australia's largest provider of digital health solutions, building and selling FHIR-native software platforms that span the care continuum. Its offerings include electronic health records and patient administration systems for hospitals, clinical and practice management software for primary care, a residential aged care suite covering medication management and mobile care documentation, a virtual care platform, an ePrescribing exchange, and a new Corus care intelligence ecosystem that unifies data across hospital, primary care, aged care, community, diagnostics, and pharmacy settings. The company sells these solutions via enterprise subscriptions, professional services, and per-practitioner licensing to healthcare providers and government health departments primarily in Australia.

Product overview

Telstra Health operates as Australia’s largest provider of digital health solutions, offering a comprehensive platform-plus-modules architecture spanning the care continuum. The flagship Corus™ care intelligence ecosystem unifies patient data across hospital, primary care, aged care, community services, diagnostics, and pharmacy through AI-enabled interoperability. Core to the platform is Corus iX™, an enterprise FHIR-native data spine powering services like Smart Connect digital pathology eRequesting. The residential aged care suite includes Clinical Manager, Medication Management with MedPoint and MedMobile modules, CareKeeper mobile documentation app, Message Manager communication software, and Resident Manager administration system—together supporting 60,000+ aged care beds. Hospital solutions encompass Kyra Clinical (EMR), Kyra PAS, and PowerPerformance Manager (costing 75% of Australian public ED episodes). Primary care offerings include MedicalDirector Clinical (30+ year EHR), Communicare (used by Aboriginal Medical Services), and Helix practice management. Pharmacy solutions feature eRx Script Exchange supporting 160M+ annual ePrescriptions. All platforms emphasise FHIR-native interoperability, AI-powered analytics via Snowflake, and cloud-native architecture with Salesforce integration.

Differentiator

Problem solved

Functional benefit

Brands

• Corus: Modern cloud-native, standards-based, interoperable care intelligence ecosystem designed to connect care across settings.
• Corus iX
• MedicalDirector
• CareKeeper
• MedPoint
• MedMobile
• Clinical Manager
• Message Manager
• Resident Manager
• Virtual Health Platform
• eRx Script Exchange
• Communicare
• Helix
• Kyra Clinical
• Kyra PAS
• Health Information Exchange
• AusDI
• Bluechip

Products and services

• Corus Cloud-native, standards-based, interoperable care intelligence ecosystem that connects care across hospital, primary care, aged care, community services, diagnostics, and pharmacy settings. Built with clinical safety, cybersecurity, privacy and consent frameworks, and centered on the Corus iX interoperability layer.
• Health Information Exchange Australia's first FHIR-native health data platform delivered through an exclusive partnership with Smile Digital Health. Enables clinical information sharing in near real time between healthcare software systems and providers, and powers capabilities such as Smart Connect digital pathology eRequesting.
• Virtual Health Platform Australia's first FHIR-native virtual care solution trusted by hospitals, health services, allied care, aged care, and community care providers. Provides near real-time remote healthcare delivery and supports 1,200+ providers.
• Kyra Clinical Electronic medical record for public and private health facilities across Australia enabling secure and efficient capture and management of patient information.
• Kyra PAS Patient Administration System designed to bridge workflows, eliminate multiple data sources, and scale across singular or multi-site health organisations.
• Kyra Flow Hospital patient flow solution improving patient movement in wards and outpatient clinics, comprising Kyra Patient Flow Manager, Kyra Queue Manager, and Kyra IQ data warehouse.
• eRx Script Exchange Australia's largest prescription exchange service for GPs, pharmacists, and patients, supporting 160M+ ePrescriptions annually via joint venture partner Fred IT.
• Communicare Primary and community care platform used by the majority of Aboriginal Medical Services across Australia, with 400,000+ First Nations medical records going through the platform.
• Helix Cloud-based practice management software and electronic health record enabling health practitioners to meet the demands of modern healthcare.
• MedicalDirector Clinical Best-in-class electronic health record for primary and specialist care, with 30+ years of use. Fully integrated with telehealth, ePrescribing, the Australian Immunisation Register, and the AusDI drug database, and now featuring Smart Connect for digital pathology eRequesting.
• Bluechip Online practice management software for specialists, larger general practices, and private day surgery hospitals, providing appointment management, billing, Medicare processing, custom reports, and practice analytics.
• Clinical Manager Residential aged care software for clinical documentation, administration, and care management, including AN-ACC funding tools, compliance reporting, My Health Record compatibility, and Microsoft Azure cloud hosting.
• Medication Management Residential aged care medication management software with MedMobile point-of-care app and eNRMC 3.0.2 conformant electronic medication charts. Market leader across 60,000+ residential aged care beds.
• Message Manager Residential aged care communication software enabling providers to communicate with residents' loved ones via SMS and email, with list management and historical communication records, integrated with Clinical Manager.
• Resident Manager Aged care software for managing resident administration, admissions, departures, leave management, AN-ACC funding, Medicare claiming, and Independent Living sector support.
• Enterprise Provider Directory Provider directory platform helping hospitals and large health services centralise and manage provider, service, and organisation details across multiple information systems, with HL7 standards compliance, FHIR-based APIs, and integration with the National Health Services Directory.
• AusDI Australia's holistic and accurate medicines information resource, providing independent drug monographs, interactions, safety monographs, product information, and consumer medicines information documents updated monthly.
• Clinical Content Global comprehensive range of clinical content coupled with data insights designed to enhance decision support at the point of care and enable better health outcomes, with eSubscription Management and Single Sign-On access control.
• PowerPerformance Manager Hospital cost accounting solution costing 75% of all ED inpatient admission and non-admitted Australian public episodes. Acquired through the PowerHealth majority stake investment.
• Smart Connect Digital pathology eRequesting capability within MedicalDirector Clinical that lets GPs create, sign, and send pathology requests electronically from their existing workflow.

Quantifiable outcome

• Saves 10+ hours per day on documentation for aged care staff
• +5 more outcomes

Named customers15 records

Segments8 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration14 records

AI capability8 records

Feature12 records

Partnerships

14 partnerships are on record, tiered minor, major, core and supporting.

• AlcidionminorChannel Partner/ Reseller/ Distributor · 18 May 2026Alcidion acquired Kyra Flow products from Telstra Health including Kyra Patient Flow Manager, Queue Manager, and IQ to expand patient flow presence.
• Healius Pathology NetworkmajorTechnology or Integration · 17 March 2026First integrated partner for Smart Connect digital pathology eRequesting capability within MedicalDirector Clinical.
• Australian Digital Health AgencycoreStrategic or Co-development Partner · 1 March 2026Successful testing partnership for eNRMC 3.0.2 conformance of Medication Management solution.
• Department of Health, Disability and AgeingcoreStrategic or Co-development Partner · 1 March 2026Government department overseeing eNRMC conformance testing and medication management standards for aged care.
• WhiddonmajorTechnology or Integration · 1 February 2026Whiddon, award-winning not-for-profit aged care provider, selected Telstra Health's Clinical Manager, Message Manager, and CareKeeper for 23 residential aged care homes.
• SalesforcecoreTechnology or Integration · 13 May 2025Salesforce serves as the technology foundation layer for Telstra Health's upcoming digital health platform modernisation programme, providing core clinical data model and agentic AI capabilities.
• SnowflakecoreTechnology or Integration · 13 May 2025Snowflake provides a common data and analytics layer to unify datasets and enable real-time AI-powered insights as part of Telstra Health's digital health platform.
• Smile Digital HealthcoreTechnology or Integration · 13 May 2025Partnership provides HL7 FHIR health data platform solution and integration platform for Australia and New Zealand, forming the interoperability engine for Corus iX.
• MuleSoftsupportingTechnology or Integration · 13 May 2025Salesforce's MuleSoft acts as the platform's secure integration front door, enabling access through a single FHIR-based connection.
• Magentus (Gentu Marketplace)supportingTechnology or Integration · 1 January 2025The Clinician's patient-reported measures platform added to Magentus' Gentu Marketplace.
• ClintelsupportingTechnology or Integration · 1 January 2025Clintel launched CareRight patient portal now live for select users as part of ecosystem expansion.
• RACGPmajorStrategic or Co-development Partner · 1 December 2024Telstra Health appointed as RACGP's Major CPD Provider, enabling RACGP members to access CPD activities within MedicalDirector Clinical software.
• HealthLinkminorChannel Partner/ Reseller/ Distributor · 1 January 2024HealthLink acquired Telstra Health's Argus, Connecting Care, and eReferrals business to expand its e-referral network coverage in Australia.
• PowerHealthcoreStrategic or Co-development Partner · 19 July 2021Telstra Health invested a majority stake in PowerHealth, a healthcare software solutions provider, to expand international digital health offerings and establish development hub in Adelaide.

Scale indicators11 records

Recent moves9 records

Expansion highlights6 records

Broad incumbents

• NextGen Healthcare: US ambulatory EHR and practice management vendor serving primary care and specialty practices. Comparable to Telstra Health's MedicalDirector/Bluechip primary care stack, with similar per-practitioner subscription pricing and integrated telehealth/patient engagement tooling.
• Dedalus: European-headquartered healthcare IT group providing hospital EHR, diagnostic and care coordination software across multiple geographies. Comparable as a multi-vertical digital health platform serving hospitals, primary care and diagnostics — parallel to Telstra Health's care continuum strategy.
• Epic Systems: Largest US hospital electronic medical record vendor, expanding internationally including into Australia. Comparable as the dominant integrated hospital EMR that competes for the same large public/private hospital customers Telstra Health serves with Kyra Clinical, Kyra PAS and PowerPerformance Manager.
• Oracle Health (Cerner): Oracle-owned hospital EHR and population health platform competing globally with Telstra Health's Kyra Clinical and PowerPerformance Manager for large hospital and health system contracts, with deep R&D budget and integrated cloud infrastructure.
• MEDITECH: Established US/UK/Canada/Australia hospital EHR vendor with Expanse platform. Competes with Telstra Health's Kyra Clinical/Kyra PAS in mid-tier Australian hospitals and is a comparable integrated clinical, PAS and analytics suite for acute care providers.
• InterSystems: Global health data platform provider behind InterSystems IRIS for Health and HealthShare, a FHIR-native health information exchange platform. Directly comparable as the underlying FHIR health data platform competes with Telstra Health's Smile OmniVera-based HIE and Corus iX layer for hospital interoperability deals globally.
• Athenahealth: US cloud-native EHR, practice management and patient engagement platform primarily serving ambulatory and primary care. Comparable to Telstra Health's MedicalDirector Clinical, Helix and Bluechip primary care offerings in workflow, telehealth integration, and subscription SaaS model.

Direct peers

• Alcidion: Australian healthcare technology company specializing in patient flow, clinical decision support and electronic medical records for hospitals. Direct peer and increasingly direct competitor after acquiring Telstra Health's Kyra Flow products in 2026, and active in adjacent Miya Precision and EMR platforms serving Australian public and private hospitals.

Regional players

• HealthLink: Australian secure messaging and e-referral network that acquired Telstra Health's Argus, Connecting Care and eReferrals business in 2024. Direct regional peer in healthcare interoperability and provider communications, complementing Telstra Health's HIE and Virtual Health Platform offerings.

Emerging players

• Personify Care: Australian patient pathway and remote monitoring platform used by hospitals and health services. Comparable as a regional digital health vendor overlapping with Telstra Health's Virtual Health Platform and population health offerings for virtual care delivery and care coordination across Australia and New Zealand.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat7 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/telstrahealth
• YouTubeyoutube.com/channel/UCLO6Z4Cm_e9tVvm66lop18Q/featured
• LinkedInau.linkedin.com/company/telstra-health_health-services

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A8 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Telstra Health