BIOS
- Company typePrivate
- Founded2002
- HeadquartersDubai, United Arab Emirates
- Headcount101–250
- GTM typeB2B
- OfferingServices
BIOS firmographics
Firmographics- Name
- BIOS
- Legal name
- BIOS Middle East Group
- Website
- https://biosme.com
- Company type
- Private
- Founded year
- 2002
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Ownership category
- akta.pro rank
BIOS industry classification
Industry- Product category
- Managed Cloud Infrastructure Services
- NAICS
- Computer Systems Design and Related Services (5415), Computer Facilities Management Services (541513), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)
- SIC
- Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Backup as a Service (BaaS) (BPAEALAB)
Keywords
Where BIOS is headquartered
LocationHeadquarters
- HQ city
- Dubai
- HQ country
- United Arab Emirates
- HQ region
- Middle East
Offices6 records
Markets served
BIOS business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Infrastructure, Technology or R&D, Operations, Marketing or Sales
Revenue model
- Managed Services: Recurring monthly subscription model for managed IT infrastructure, security, and cloud services. BIOS Assured provides 24x7 monitoring, support, and management for fixed monthly cost based on customer environment complexity.
- Cloud Services (IaaS/DRaaS/BaaS): Infrastructure, disaster recovery, and backup services delivered as subscription or consumption-based models. Reduces IT costs by 50% and eliminates CAPEX through OpEx model.
- CloudHPT Private/Hybrid Cloud: Dedicated private cloud pods and hybrid cloud solutions with monthly recurring fees. Includes BIOS Assured managed services wrap.
- Azure Managed Services: End-to-end Microsoft Azure cloud management including migration, optimization, and ongoing support services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | CloudHPT IaaS - reduce IT cost by 50%, eliminate CAPEX |
| Usage-based | Monthly | DRaaS - fraction of on-premise solution costs |
| Subscription | Monthly | BIOS Assured - fixed monthly cost |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels6 records
BIOS product offering
Product offeringCore offering
BIOS is a Managed Secure Cloud Provider that delivers private/hybrid cloud infrastructure, Infrastructure-as-a-Service (IaaS), Disaster Recovery-as-a-Service (DRaaS), Backup-as-a-Service (BaaS), multi-cloud management, and 24x7 managed IT and security services through its proprietary CloudHPT platform hosted in in-country datacenters in the UAE and Saudi Arabia. The company sells subscription-based managed infrastructure, managed security, and helpdesk services to mid-market and enterprise customers across the Middle East.
Product overview
BIOS is a Managed Secure Cloud Provider offering a comprehensive portfolio of cloud and IT services. The core platform is CloudHPT (High Performance Technology), which includes Private CloudHPT, Hybrid CloudHPT, IaaS, DRaaS (Disaster Recovery as a Service), and BaaS (Backup as a Service) built on Cisco infrastructure in Middle East datacenters. This is complemented by BIOS Multi-Cloud for managing workloads across CloudHPT, AWS, and Azure, and Azure Managed Services for end-to-end Microsoft Azure solutions. Supporting managed services include BIOS Assured (IT infrastructure management), BIOS Secured (security services), BIOS Assist (helpdesk/end-user support), and Productivity Assured (ITaaS transition). Datacenter co-location services are available through Equinix facilities in Dubai and Abu Dhabi.
Differentiator
Problem solved
Functional benefit
Brands
- CloudHPT: The company's proprietary cloud platform offering IaaS, DRaaS, BaaS, and hybrid cloud solutions. Built on technology from Cisco, NetApp, VMware and Microsoft.
- BIOS Assured
- BIOS Secured
- BIOS Assist
Products and services
- Private CloudHPT Dedicated private cloud pod built on Cisco UCS with 10GB connectivity per blade and dedicated fiber channel to NetApp all-flash or hybrid storage arrays, providing enterprise-grade performance, privacy, compliance, and security for business-critical applications with datacenters in Dubai, Abu Dhabi, Muscat, or Riyadh.
- Hybrid CloudHPT Combines high-performance private cloud with elastic public cloud to enable digital transformation, balancing performance, agility, control, and scalability for enterprise workloads.
- CloudHPT IaaS Infrastructure-as-a-Service offering built on Cisco Powered infrastructure, designed to reduce IT costs by 50% and eliminate CAPEX expenditure with elastic, secure cloud hosting in Middle East datacenters.
- CloudHPT DRaaS Disaster Recovery as a Service providing zero-touch recovery with 15-minute RTO and seconds RPO, hosted in GCC datacenters with fully managed failover, rollback, and one-click testing capabilities.
- CloudHPT BaaS Backup as a Service providing online data protection with instant file recovery, self-service portal, and data stored in UAE T3+ secure datacenters with 24/7 support.
- BIOS Multi-Cloud Managed services platform providing single pane of glass visibility, governance, FinOps, and provisioning across multiple clouds (CloudHPT, AWS, Azure) with cross-cloud managed security and DRaaS.
- Azure Managed Services End-to-end Microsoft Azure cloud services including migration, infrastructure, BIOS Assured managed services, BIOS Secured, DevSecOps management, and APM Observability & AIOps with 24x7 support from over 150 engineers.
- BIOS Assured 24x7 fully managed IT infrastructure service combining Remote Monitoring and Management (RMM), Service Desk, NOC, and Field Engineers to reduce IT operational costs by 40% with proactive monitoring and support; NOC manages nearly 50,000 devices across the Middle East.
- BIOS Secured 24x7 managed security services including SIEM with 20+ threat intelligence feeds, intrusion prevention/detection, next-generation firewalls (Palo Alto Networks), endpoint protection, vulnerability management, and SOC monitoring from Dubai.
- BIOS Assist Centralized helpdesk and call center service for end-user and network support with 24x7x365 availability, remote monitoring, and centralized ticketing supporting over 10,000 users.
- Productivity Assured Managed IT-as-a-Service transition solution designed to reduce IT costs by 50% and increase productivity by 50% through standardized policies and predictable cost models.
- Datacenter Facilities Co-location services in Equinix datacenters in Dubai and Abu Dhabi, providing T3+ equivalent facilities with physical security, redundant power/cooling, and high-density server-friendly design with geo-redundant configuration across primary and DR sites.
Quantifiable outcome
- Reduces IT costs by 50%
- +4 more outcomes
Companies that use BIOS
Customer profileNamed customers11 records
Segments4 records
Ideal customer profiles4 records
BIOS technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
Feature5 records
BIOS partnerships and signals
Strategic signalPartnerships
Eleven partnerships are on record, tiered core and key.
- AWS (Citrus Consulting)coreZainTECH acquired Citrus Consulting, an AWS Advanced Consulting Partner, from Redington. This adds nearly 30 AWS-certified engineers and AWS service capabilities to ZainTECH's cloud operations.
- Microsoft AzurecoreBIOS and ZainTECH earned Microsoft Azure Expert MSP status. Provides end-to-end Azure cloud solutions including migration, infrastructure, security managed services, and DevSecOps.
- CoreStackkeyStrategic partnership with CoreStack for NextGen multi-cloud governance, FinOps, and cost management. AI-driven orchestration and automation for continuous governance across clouds. Enables up to 30% cost reductions.
- ZainTECH (Zain Group)coreBIOS Middle East is now a ZainTECH company. ZainTECH is the integrated digital solution provider of Zain Group. This integration extends BIOS services across the Zain Group footprint in Middle East and Africa, combining cloud and managed services capabilities.
- EquinixcorePrimary datacenter provider. BIOS uses Equinix, the global leader in datacenters, as their primary datacenter provider. These facilities exceed T3+ standard and are supplemented by regional Telco datacenter space.
- CiscocoreCisco Powered cloud infrastructure. BIOS is Cisco Gold Partner and Cisco Advanced Technology Partner for security. Private CloudHPT built on dedicated Cisco UCS pod with 10GB connectivity per blade.
- VeeamcoreVeeam is a technology partner for backup solutions. BIOS provides Veeam-powered backup services and cloud connect replication.
- NetAppcoreNetApp Platinum partner. Storage solutions based on all-flash arrays or hybrid arrays from NetApp for dedicated SAN storage in private cloud deployments.
- VMwarecoreVMware Premier Partner. Virtualization platform for cloud infrastructure. BIOS has achieved VMware Premier Partner Status.
- Palo Alto NetworkskeyOne of the largest Palo Alto System Integrators in the Middle East. Provides next-generation firewall and security solutions as part of BIOS Secured offering.
- FireEyekeyLargest FireEye zero-day protection System Integrators in the Middle East. Provides advanced threat protection capabilities.
Scale indicators6 records
Recent moves6 records
Expansion highlights5 records
BIOS competitors and assessment
Company assessmentDirect peers
- Cloud4C Services: Global managed cloud services provider with strong presence in the Middle East and India offering IaaS, DRaaS, BaaS, and managed security on hyperscaler and private stacks — directly comparable end-to-end managed services model and customer profile.
- Moro Hub (DEWA subsidiary): UAE-based managed cloud and datacenter provider (subsidiary of Dubai Electricity & Water Authority) offering IaaS, DRaaS, BaaS, and managed security to government and enterprise — directly comparable service portfolio and customer base to BIOS.
Broad incumbents
- Rackspace Technology: Global managed cloud services provider across AWS, Azure, Google Cloud, and private clouds; comparable multi-cloud managed services portfolio and target enterprise customer base, though at much larger global scale.
- Ingram Micro Cloud: Global IT distribution and services platform with cloud marketplace and managed services capabilities; comparable as a cloud and IT services aggregator serving resellers and enterprise, with regional MEA presence.
- STC Cloud / stc Group: Saudi telecom incumbent with growing cloud and managed services arm; comparable as a regional cloud and DRaaS provider targeting regulated Saudi enterprise and government — directly competes with BIOS in the KSA market.
- Etisalat (e&) / G42: UAE telecom incumbent with its own cloud, datacenter, and managed security offerings through e& enterprise and G42; comparable as a regional cloud/managed services provider serving enterprise and government in the same geography as BIOS.
- NTT Data Middle East: Global IT services and systems integrator with significant Middle East presence offering managed cloud, DRaaS, and security services to enterprise and government — comparable systems integration and managed services model at larger global scale.
Emerging players
- Yotta Infrastructure: India-based managed cloud and datacenter provider offering IaaS, DRaaS, BaaS, and managed security; comparable end-to-end managed services portfolio with a focus on emerging markets, supported by the same hyperscaler partner ecosystem.
Regional players
- Ooredoo / Ooredoo Cloud: Qatar-based telecom with managed cloud and datacenter services across the Middle East and North Africa; comparable regional managed services portfolio and customer base, though anchored in Qatar rather than UAE.
- Mindware (Midis Group): Leading Middle East and Africa IT distribution and services provider with cloud, datacenter, and managed services offerings; comparable regional presence and vendor ecosystem (Cisco, Microsoft, VMware) overlap with BIOS.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
BIOS social profiles
Digital presenceBIOS compliance and trust
Trust signalCompliance9 records
BIOS financial estimates
Financial estimateRevenue estimate
Valuation estimate
BIOS leadership team
Management profileNumber of profiles
Profiles4 records
BIOS funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
BIOS M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about BIOS
What does BIOS do?
BIOS is a Managed Secure Cloud Provider that delivers private/hybrid cloud infrastructure, Infrastructure-as-a-Service (IaaS), Disaster Recovery-as-a-Service (DRaaS), Backup-as-a-Service (BaaS), multi-cloud management, and 24x7 managed IT and security services through its proprietary CloudHPT platform hosted in in-country datacenters in the UAE and Saudi Arabia. The company sells subscription-based managed infrastructure, managed security, and helpdesk services to mid-market and enterprise customers across the Middle East.
Is BIOS a public or private company?
BIOS is a private company. It is classified as corporate owned and is currently operating.
When was BIOS founded?
BIOS was founded in 2002. It employs 101 to 250 people.
Where is BIOS based?
BIOS is headquartered in Dubai, United Arab Emirates, in the Middle East region.
How does BIOS make money?
Four revenue lines are on record. Managed Services are the primary driver. The others are cloud Services (IaaS/DRaaS/BaaS), cloudHPT Private/Hybrid Cloud and azure Managed Services.
Who are BIOS's main competitors?
Direct peers on record are Cloud4C Services and Moro Hub (DEWA subsidiary). Broad incumbents are Rackspace Technology, Ingram Micro Cloud, STC Cloud / stc Group, Etisalat (e&) / G42 and NTT Data Middle East. Yotta Infrastructure is listed as an emerging player. Regional players are Ooredoo / Ooredoo Cloud and Mindware (Midis Group).
Does BIOS have an API?
No public API is recorded for BIOS.
What industry is BIOS in?
BIOS's product category is Managed Cloud Infrastructure Services. Its primary akta.pro industry code is BPAEALAB, Backup as a Service (BaaS). Its NAICS code is 5415 and its SIC code is 7373.