ZINN ouderenzorg

What ZINN ouderenzorg does

ZINN ouderenzorg is a Dutch non-profit foundation (Stichting ZINN, ANBI-registered under RSIN 8053.99.343) that provides a full continuum of elderly care services in Northern Netherlands. Operating across five residential locations (De Brink, De Es, De Pelster, De Dilgt, De Burcht) and 17 home care teams in Groningen, Haren, and Hoogezand, ZINN employs more than 3,000 care professionals supplemented by 450+ volunteers. Its service portfolio spans ZINN Thuiszorg (home care, including remote Beeldzorg video consultations via Compaan tablets), geriatric rehabilitation (GRZ) with no waiting list, protected dementia and intensive physical residential care, day care at Buurthuiskamer neighborhood living rooms, and multidisciplinary treatment services (ZINN Gezondheidszorg) covering geriatric medicine, physiotherapy, occupational therapy, dietetics, speech therapy, psychology, and dental care. Sub-brands WelZINN, MagaZINN (monthly magazine), ZINNpas (loyalty card), and ZINN Tours (annual excursions) support resident wellbeing.

ZINN's business model is government-funded recurring revenue. Income is primarily derived from three regulated Dutch frameworks: the Wet Langdurige Zorg (Wlz) for residential care, full packages at home (VPT), and modular packages (MPT); the Wet Maatschappelijke Ondersteuning (Wmo) for municipal household help; and the Zorgverzekeringswet (Zvw) for home nursing and geriatric rehabilitation, with contracts held with most Dutch health insurers. Client contributions for Wlz services are determined by CAK based on income and situation. The organization markets primarily through referrals (hospitals, GPs, municipalities, health insurers), its comprehensive website, the MagaZINN magazine, social media, and the Vrienden van ZINN foundation. Technology layers include the Caren Zorgt client portal (launched November 2024), Beeldzorg video care, robot therapy animals, voice-controlled reporting for staff, and a sustainability infrastructure of 1,200 solar panels generating 300,000 kWh annually, with 150 gas-free apartments (energy label A or higher). ZINN is ISO 9001-2015 certified (audited 2025), holds the Basis GGZ quality mark (renewed 2026), and is one of eleven institutions recognized in Rapport Dageraad for quality care. The organization is governed by a Raad van Bestuur (with Drs. Carry de Niet MBA as chair, Drs. Annemieke Weijling, and Edwin Frenay van 't Veen effective 1 July 2026) and a Raad van Toezicht chaired by Mevrouw C. Bronda.

Name

ZINN ouderenzorg

Legal name

Stichting ZINN

Website

https://zinnzorg.nl

Company type

Private

Founded year

1833

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

ZINN ouderenzorg is a Dutch non-profit foundation that delivers the full continuum of elderly care across five residential locations and 17 home care teams in Groningen, Haren, and Hoogezand, serving older adults needing home care, rehabilitation, and residential or dementia care.

Ownership category

akta.pro rank

Product category

Elderly Care Services

NAICS

Home Health Care Services (6216), Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly (62331), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Home Health Care Services (8082), Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Chronic Disease & Complex Care Management (Geriatrics) (HLADALAC)

akta.pro secondary industries

Assisted Living with Enhanced Care / High-Acuity (Aging-in-Place) (HLADABAC), In-Home Dementia Care Services (Specialized Personal Care) (HLADACAI), Care Navigation & Service Coordination (Medical, Social, Community) (HSABAIAB), Dementia/Alzheimer’s In-Home Care (Non-Medical) (HLADAGAG)

Keywords

• Elderly care services
• Home nursing care
• Residential care facilities
• Geriatric rehabilitation
• Nonprofit healthcare

Headquarters

HQ city

Haren

HQ country

Netherlands

HQ region

Europe

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Wet Langdurige Zorg (Wlz) Funding: Government-funded long-term care insurance covering residential care, full packages at home (VPT), modular packages at home (MPT), and intensive care services. Revenue is primarily government-financed through the Dutch Wet Langdurige Zorg
2. Wet Maatschappelijke Ondersteuning (Wmo) Services: Municipal-funded social support including household assistance. Clients require Wmo indication for home help services
3. Health Insurance (Zorgverzekeringswet) Services: Home nursing and Geriatric Rehabilitation Care (GRZ) covered by basic health insurance. ZINN has contracts with most Dutch health insurers. No deductible applies for these services
4. Client Contributions: Some services require client self-payment. ZINN publishes rate lists for 2025 and 2026 and has contracts with health insurers. CAK determines client contribution for Wlz services based on income and situation

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

ZINN delivers integrated elderly care across home, day, and residential settings in Northern Netherlands, providing home nursing, household help, personal care, geriatric rehabilitation, dementia care, day activities at Buurthuiskamers, and a multidisciplinary treatment service. Services are financed primarily through Dutch long-term care insurance (Wlz), social support (Wmo), and basic health insurance (Zorgverzekeringswet), delivered by 3,000+ care professionals across 5 residential locations and 17 home care teams.

Product overview

ZINN is a unified elder care service provider operating five residential care locations (De Brink, De Es, De Pelster, De Dilgt, De Burcht) and 17 home care teams across Groningen, Haren, and Hoogezand in the Netherlands. The service portfolio is organized as a single integrated offering rather than a modular platform: it encompasses home care (ZINN Thuiszorg) with remote care via the Compaan tablet (Beeldzorg), residential care at five woonzorglocaties, and day care at De Buurthuiskamer neighborhood living rooms. Treatment services are delivered through ZINN Gezondheidszorg, a multidisciplinary team of specialists. Residents also benefit from the WelZINN activity program, the ZINNpas loyalty card, and the MagaZINN monthly magazine. Since November 2024, the Caren Zorgt digital portal has served as the client-facing interface for care records and coordination. ZINN's strategic direction emphasizes social and technological innovation, including voice-controlled reporting for care staff and remote video care.

Differentiator

Problem solved

Functional benefit

Brands

• WelZINN: Activities and entertainment organized for residents and clients, including performances, outings, and events.
• MagaZINN
• ZINNpas
• ZINN Tours

Products and services

• ZINN Thuiszorg (Home Care) Home-based care services delivered by 17 home care teams across Groningen, Haren, and Hoogezand, including household assistance, personal care, remote care via video calling (beeldzorg), and specialized nursing care, enabling elderly clients to live independently at home for as long as possible.
• Woonzorglocaties (Residential Care Locations) Five residential care locations (De Brink, De Es, De Pelster, De Dilgt, and De Burcht) offering housing with varying levels of care including intensive physical care, protected living, dementia care, and rental with care options for elderly who can no longer live independently.
• Revalidatie (Geriatric Rehabilitation) Geriatric rehabilitation care provided after hospital discharge with no waiting list, involving a multidisciplinary team of physiotherapists, occupational therapists, dietitians, speech therapists, psychologists, and nursing staff to help clients return home.
• De Buurthuiskamer (Neighborhood Day Care) Day care services provided in neighborhood living room settings offering regularity, structure, and social contact for elderly people, also providing respite for informal caregivers.
• ZINN Gezondheidszorg (Treatment Services) Comprehensive treatment services including geriatric medicine, nursing specialist care, physiotherapy, occupational therapy, dietetics, speech therapy, psychology, psychomotor therapy, and dental care, delivered by a multidisciplinary team across all ZINN locations.
• Caren Zorgt Digital Client Portal A digital health environment portal adopted by ZINN in November 2024 to allow clients and representatives to manage care records, share information with caregivers, family, and friends, and access care documentation.
• WelZINN Activities and Outings Activity and wellness program organizing performances, outings, and entertainment across all ZINN locations, including bingo, concerts, art and cultural events, and day trips using ZINN minibuses, supporting resident wellbeing and social engagement.

Quantifiable outcome

• Recognition as one of 11 quality elder care institutions in Netherlands
• +2 more outcomes

Named customers2 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability1 record

Feature3 records

Partnerships

Six partnerships are on record, tiered core and minor.

• Christelijke Woningstichting PatrimoniumcoreStrategic or Co-development Partner · 2 July 2026ZINN and Patrimonium signed a new rental contract for the first and second floors of the Zuiderflat building, continuing their 'Meer dan Wonen' (More than Living) concept. This partnership combines independent living with accessible care services in an urban setting. The collaboration was officially opened on March 3, 2026.
• WelZINNcoreStrategic or Co-development PartnerWelZINN organizes performances, activities, and events across all ZINN locations, ranging from choirs to artists of various genres, with attention for art and culture. They arrange transportation between locations and are constantly seeking innovative activities to enhance residents' wellbeing.
• Stichting Vrienden van ZINNcoreStrategic or Co-development PartnerFoundation that creates special moments ('lichtpuntjes') for ZINN residents through donations, sponsors, and fundraising. They finance small-scale projects and activities that enhance resident wellbeing beyond regular care budgets. Examples include trips, piano purchases, record players, and tandem bikes.
• Alfa CollegecoreStrategic or Co-development PartnerEducational partnership for BBL (work-based learning) trajectories and practical learning routes. ZINN collaborates with Alfa College for training Helpende, Verzorgende IG, and Verpleegkundige levels. Teaching takes place at ZINN locations and/or Alfa College premises.
• BotmasminorStrategic or Co-development PartnerLocal farmers supplying fresh vegetables, potatoes, and herbs for ZINN's kitchen. Botmas farmers practice regenerative agriculture that strengthens and improves the soil, aligning with ZINN's sustainability values.
• Caren ZorgtcoreTechnology or IntegrationDigital health environment platform that ZINN adopted on November 4, 2024, replacing the previous client portal. Provides clients and representatives with access to care dossiers and control over which caregivers, family, or friends can access information.

Scale indicators5 records

Recent moves8 records

Expansion highlights6 records

Regional players

• ZuidOostZorg: Friesland-based nonprofit elder care provider with home care, residential locations, and treatment services. Comparable product set, but operates in an adjacent Northern Netherlands region rather than directly competing with ZINN in Groningen.
• Noorderbrug: Groningen-based nonprofit providing care for people with non-congenital brain injury and elderly services. Overlaps with ZINN on regional Northern Netherlands elder care and rehabilitation, with shared local employer/funder relationships.

Broad incumbents

• Leger des Heils Welzijns- en Gezondheidszorg: National nonprofit running large-scale residential and home-based care for vulnerable elderly. Comparable in scale, ANBI status, and Wlz-licensed delivery, but operates a broader welfare/healthcare portfolio across the Netherlands.
• Buurtzorg Nederland: National home-care operator best known for its small self-managing district nursing teams. Comparable on the Wlz/Wmo-funded home care delivery and Compaan-style self-direction ethos, though Buurtzorg's home-only scope differs from ZINN's residential chain.

Direct peers

• tanteLouise: West Brabant-based nonprofit elder care organization with residential locations, home care, and treatment services. Closely matches ZINN's vertically integrated service model and Dutch nonprofit governance.
• Carintreggeland: Twente-region nonprofit providing home care, residential care, and welfare services for elderly. Comparable regional Stichting model with Wmo, Wlz, and Zvw revenue streams.
• Cordaan: Large Amsterdam-based nonprofit VVT organization providing home care, residential care, and rehabilitation for the elderly. Direct comparable: integrated care chain with multiple residential locations, home-care teams, and dementia specialism, funded via Wlz/Wmo/Zvw.
• Evean: North Holland nonprofit elder care provider offering home care, residential living, and dementia care. Comparable in structure (Stichting, ANBI, Wlz-licensed) and product mix to ZINN's Groningen operations.
• Stichting Humanitas (Rotterdam): Rotterdam nonprofit providing elder care, home care, and dementia services. Comparable on funding mix (Wlz/Wmo), scale of residential footprint, and ANBI/nonprofit structure.
• Zorgspectrum Het Houvast: Nieuwegein-based nonprofit VVT provider with residential locations, home care, and rehabilitation. Comparable integrated chain of care for elderly clients in a defined regional service area.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/zinnzorg
• LinkedInlinkedin.com/organization/870483
• Instagraminstagram.com/zinnzorg
• Xx.com/zinnzorg

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ZINN ouderenzorg