What Total Voice Technologies does

Total Voice Technologies is a Cleveland, Ohio-based value-added reseller founded in 1990 that distributes professional dictation, transcription, and speech-recognition hardware and software to US healthcare, legal, transcription, and business customers. The company operates as a B2B certified partner of Microsoft/Nuance, Olympus/OM System, and Philips, and exposes a 42-product catalog spanning speech-recognition software, digital voice recorders, dictation microphones, foot pedals, transcription equipment, and accessories. Its core technology stack is third-party: cloud-based Dragon Medical One (99% speech-recognition accuracy, 200+ EHR integrations, HITRUST CSF/HIPAA hosting), ambient-AI Dragon Copilot (generative clinical documentation), and Philips SpeechLive/ODMS Cloud (cloud speech-to-text and dictation management). The company does not develop proprietary AI; it packages and supports upstream platforms with implementation services, EHR integration, training, and lifetime technical support.

Revenue is generated through four streams: (1) hardware unit sales across Olympus, Philips, and Nuance devices priced $79.99–$1,174, (2) recurring software subscriptions on Dragon Medical One ($79–$99/month depending on term), Dragon Copilot ($149/user/month annual), Philips SpeechLive ($214.80/year/user), and ODMS Cloud ($109.99/month), (3) one-time perpetual licenses on ODMS R8 modules and Philips SpeechExec Pro ($99.99–$419), and (4) implementation/professional services ($525 one-time for Dragon Medical One setup). Go-to-market is sales-led and hybrid: direct e-commerce at totalvoicetech.com for SMB/individual buyers, inside phone sales (888-831-0088) staffed Monday–Friday 9–5 EST, a request-quote funnel for enterprise (government, hospitals, law firms, corporations), and PLG-style free trials on the flagship AI/cloud products. The company's geographic footprint is domestic-only (United States), it is privately held and self-funded with no venture backing or disclosed M&A, and no leadership transitions have been disclosed.

Name

Total Voice Technologies

Legal name

Total Voice Technologies

Website

https://totalvoicetech.com

Company type

Private

Founded year

1990

Operating status

Operating

Headcount range

11–50 employees

Short description

Total Voice Technologies is a Cleveland-based value-added reseller founded in 1990 that distributes Microsoft/Nuance, Olympus, and Philips dictation, transcription, and speech-recognition hardware and software to US healthcare, legal, and professional transcription customers.

Ownership category

akta.pro rank

Product category

Clinical Speech Recognition and Dictation Solutions

NAICS

Audio and Video Equipment Manufacturing (334310), Sound Recording Industries (5122)

SIC

Computer & Office Equipment (3570)

akta.pro primary industry

Microphones, Headsets & Audio Input Devices (HDACAFAH)

Keywords

• Medical speech recognition
• Clinical documentation software
• Digital dictation equipment
• Transcription hardware solutions
• Healthcare voice technology

Headquarters

HQ city

Cleveland

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Supply Chain, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Hardware Sales: Sale of physical dictation and transcription equipment including digital voice recorders, microphones, foot pedals, headsets, docking stations, and accessories from brands like Olympus, Philips, and Nuance.
2. Software Subscriptions: Recurring subscription revenue from Dragon Medical One ($99-79/month depending on term length), Dragon Copilot ($149/user/month), Philips SpeechLive ($214.80/year/user), and ODMS Cloud ($109.99/month). Subscriptions include cloud services, automatic updates, and support.
3. Software Licenses: One-time perpetual license purchases for dictation and transcription software modules including ODMS R8 Dictation Module ($99.99), ODMS R8 Transcription Module ($199.99), Dragon Medical Practice Edition 4 ($1,599.99), and various SpeechExec Pro software packages.
4. Implementation and Setup Services: One-time implementation fee of $525 for Dragon Medical One includes installation, training, and lifetime support. Additional professional services for custom configuration and specialized technical support.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

Total Voice Technologies is a value-added reseller and certified implementation partner supplying dictation, transcription, and speech recognition solutions to healthcare, legal, government, and business customers across the United States. The company resells and integrates third-party platforms including Nuance Dragon Medical One, Microsoft Dragon Copilot, Philips SpeechLive, Olympus ODMS, and a full line of Olympus, Philips, and Nuance dictation hardware (digital voice recorders, microphones, foot pedals, transcription kits). Each sale is bundled with free training, lifetime technical support, and EHR integration services.

Product overview

Total Voice Technologies is a specialist reseller offering a comprehensive dictation and transcription ecosystem since 1990. The core product portfolio centers on Dragon Medical One (cloud-based speech recognition with 200+ EHR integrations for healthcare) and Dragon Copilot (AI-powered clinical workflow assistant with ambient documentation capture). Supporting the core are hardware products including Olympus digital voice recorders (DS-9500, DS-9000), Philips SpeechMike dictation microphones, Nuance PowerMic microphones, Infinity and Philips foot pedals for hands-free transcription control. Software add-ons include Philips SpeechLive (cloud speech-to-text), ODMS Cloud/R8 (dictation/transcription management), and Olympus AS-9000 transcription kits. The company operates as a value-added reseller offering these products bundled with free training, technical support, and EHR integration services.

Differentiator

Problem solved

Functional benefit

Products and services

• Dragon Medical One Cloud-based speech recognition solution for healthcare clinicians, providing 99% accuracy voice-to-text documentation with 200+ EHR integrations, HIPAA-compliant HITRUST CSF certified infrastructure, and subscription-based pricing starting at $99/month (1-year), $89/month (2-year), and $79/month (3-year).
• Dragon Copilot Microsoft AI-powered clinical workflow assistant that uses ambient listening to capture patient encounters, generates structured clinical notes via generative AI, automates administrative tasks (flowsheet updates, order entry, coding support, referral letters, discharge summaries), and surfaces real-time patient data for physicians, nurses, and healthcare administrators. Priced starting at $149/user/month on annual agreement.
• Philips SpeechLive Cloud-based speech-to-text platform providing dictation recording, professional transcription services, 20GB cloud storage per user, unlimited users, browser-based recorder, mobile apps for iOS/Android, and an optional on-demand speech-to-text add-on. Advanced Business Package priced at $214.80/year/user.
• ODMS Cloud Cloud-based dictation and transcription management platform from OM SYSTEM (formerly Olympus) hosted on Microsoft Azure, providing 5GB shared storage, real-time collaboration, end-to-end encryption, two-factor authentication, and seamless multi-device access via web, desktop, and smartphone apps. Priced at $109.99/month.
• Dragon Medical Practice Edition Locally-installed speech recognition software for medical practices with 90+ medical specialty vocabularies. One-time purchase priced at $1,599.99. Now officially retired per company statement, with upgrade paths to Dragon Medical One available.
• Olympus DS-9500 Digital Voice Recorder Professional Wi-Fi-enabled digital voice recorder with intelligent dual microphone system, 256-bit AES encryption, voice-activated recording, 2-inch color LCD, up to 12 hours battery life, and integration with ODMS software. Priced at $599.
• Olympus DS-9000 Digital Voice Recorder Professional dictation recorder with intelligent dual microphone technology, 256-bit AES encryption, support for DSS Pro/PCM/MP3 formats, voice activation, customizable file naming, and integration with ODMS software for workflow automation.
• Nuance PowerMic 4 Premium USB dictation microphone with unidirectional noise-cancellation, antimicrobial surface, 30% larger pointing device, programmable buttons, magnetic mounting options, and seamless integration with Dragon Medical One. Priced at $429.
• Nuance PowerMic III Professional USB dictation microphone with 13 programmable buttons, push-to-talk functionality, integrated scroll wheel, noise-canceling microphone, and ergonomic design for extended use.
• Philips SpeechMike Premium Touch (SMP3800) Professional dictation microphone with noise-canceling condenser, touch-sensitive controls, ergonomic design, USB-A connection, programmable buttons, slide switch, and compatibility with Philips SpeechExec and Dragon Medical One. Priced at $1,174.
• Philips LFH3500 SpeechMike Premium Top-of-line Philips dictation microphone with enhanced microphone grill, precision microphone, pop filter for noise reduction, customizable function buttons, and speech recognition software compatibility. Priced at $393.
• Infinity IN-USB-3 Foot Pedal Best-selling USB foot pedal with three-button design (play/pause, rewind, fast-forward), ergonomic low-profile design, non-skid base, 10-foot USB cable, and plug-and-play compatibility with 100+ software applications. Priced at $89.
• Philips ACC2330 Foot Control Professional transcription foot pedal offering hands-free audio playback control with ergonomic design, USB connectivity, and compatibility with various transcription software. Priced at $119.
• ODMS R8 Dictation Module On-premise dictation management software with one-time purchase (no subscription), supports DS2/DSS/WAV/MP3 formats, live status updates, automatic routing, online meeting recording from Teams/Zoom/Webex, and 256-bit AES encryption. Priced at $99.99.
• ODMS R8 Transcription Module On-premise transcription software with comprehensive playback control, adjustable speed and loop, priority settings for urgent files, automatic routing, document association, and hands-free foot pedal control support. Priced at $199.99.
• Olympus AS-9000 Transcription Kit Complete transcription solution bundling a foot pedal and headset to provide hands-free operation for accurate, fast transcriptions with powerful file management and workflow organization.
• Olympus CR-21 USB Docking Station Docking station kit for Olympus DS-9500, DS-9000, DS-7000, and DS-3500 recorders enabling easy file transfer, automatic battery recharging, and hands-free dictation capability.
• Nuance Dragon USB Headset Professional noise-canceling USB headset with ergonomic design, adjustable headband, inline mute button, plug-and-play setup, designed for use with Dragon Medical One, Dragon Legal, and Dragon Professional.

Quantifiable outcome

• 50% less time spent on documentation
• +5 more outcomes

Named customers2 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

AI capability9 records

Feature5 records

Partnerships

Five partnerships are on record, tiered core and minor.

• Nuance Communications (Microsoft)coreChannel Partner/ Reseller/ DistributorTotal Voice Technologies is an Elite (Top-Tier) certified reseller and implementer of Nuance Dragon Medical products including Dragon Medical One and Dragon Copilot. They have been a trusted reseller for over 20 years and serve as the #1 trusted reseller for Dragon Medical Practice Edition (now retired). As a Microsoft partner, they offer Dragon Copilot, an AI-powered clinical workflow solution.
• OlympuscoreChannel Partner/ Reseller/ DistributorOlympus Professional Dictation Certified Partner. The company resells Olympus digital voice recorders (DS-9500, DS-9000), dictation microphones (RecMic II), transcription equipment, and Olympus Dictation Management System (ODMS) software. Full product portfolio integration including bundled dictation/transcription kits.
• PhilipscoreChannel Partner/ Reseller/ DistributorPhilips Master Digital Center Certified Partner. Full range of Philips dictation equipment including SpeechMikes, digital voice recorders (DPM8000), SpeechExec Pro software, SpeechLive cloud platform, and foot pedals. Bundled offerings with 2-year subscription SpeechExec Pro software included.
• MicrosoftcoreChannel Partner/ Reseller/ DistributorThrough the Nuance-Microsoft partnership, Total Voice Technologies resells Microsoft Dragon Copilot (formerly DAX Copilot), an AI-powered clinical documentation solution that combines ambient AI, workflow automation, and real-time clinical insights. Dragon Copilot integrates with Microsoft Teams and other Microsoft healthcare solutions.
• OM System (formerly Olympus Imaging)minorChannel Partner/ Reseller/ DistributorReseller of OM System products including DS-9100 digital voice recorder, AS-2700 transcription kit, and ODMS R7/R8 dictation and transcription software modules. OM System represents the rebranded professional dictation product line.

Scale indicators5 records

Recent moves5 records

Expansion highlights5 records

Market position

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/totalvoicetech
• Facebookfacebook.com/totalvoicetechnologies
• LinkedInlinkedin.com/company/total-voice-technologies

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Total Voice Technologies