Envisionware
EnvisionWare provides self-service hardware and software solutions to public libraries worldwide, including RFID systems, kiosks, payment solutions, and the CloudNine cloud platform serving over 10,000 libraries across North America, Europe, and Asia-Pacific.
- Company typePrivate
- Founded1998
- HeadquartersDuluth, United States
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What Envisionware does
EnvisionWare, founded in 1998 and headquartered in Alpharetta, Georgia, develops and sells self-service hardware and software solutions to public libraries worldwide. The company's product portfolio spans circulation solutions (24-Hour Library kiosks, RFID systems, Automated Material Handling in partnership with Lyngsoe Systems, Holds Lockers, LibCabinet, SmartHolds, Self-Service Checkout with the OneStop software platform) and self-service solutions (computer and reservation management, payment solutions including eCommerce Services and EasyPay Station, cloud-based print management powered by Princh, Library Document Station for scanning/copying/faxing, and Enterprise Reporter Cloud analytics). Underlying this portfolio is the CloudNine cloud-native platform, which orchestrates the Reservation Service, Locker Service, and Print Service, and the system integrates directly with the four major Integrated Library Systems (Polaris, Millennium, Sierra, Symphony) via SIP2 protocol and ILS APIs, supporting both ISO RFID standards (ISO 28560-2/3) and legacy proprietary tag formats.
The business operates a hybrid revenue model combining hardware sales (kiosks, RFID gates, readers, conversion carts, AMH systems), recurring software licenses and subscriptions (CloudNine-based services, OneStop, small-library subscription packages), managed PCI DSS compliance and data-breach protection, rental income on portable RFID carts, and implementation/professional services. Go-to-market is sales-led with regional sales consultants covering North America and the Asia-Pacific region (via EnvisionWare Pty Ltd, established 2007 in Adelaide), European customers served through an Irish distributor, and demand generation supported by active presence at ALA and PLA industry conferences, webinars, and the Customer Center portal. The company serves more than 10,000 public libraries across North America, Europe, and Asia-Pacific, with a customer base skewed to U.S. municipal and county library systems including Dallas Public Library, Austin Public Library, Las Vegas-Clark County Library District, and San Bernardino County Library. Per source material, EnvisionWare is part of the Volaris Group portfolio. The firm operates a 101–250 employee organization backed by a 16,000 sq. ft. Columbus, Ohio distribution center carrying over $2M in inventory and 4,000+ SKUs, with revenue not publicly disclosed.
Envisionware firmographics
Firmographics- Name
- Envisionware
- Legal name
- EnvisionWare, Inc.
- Website
- https://envisionware.com
- Company type
- Private
- Founded year
- 1998
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- EnvisionWare provides self-service hardware and software solutions to public libraries worldwide, including RFID systems, kiosks, payment solutions, and the CloudNine cloud platform serving over 10,000 libraries across North America, Europe, and Asia-Pacific.
- Ownership category
- akta.pro rank
Envisionware industry classification
Industry- Product category
- Library Automation Software
- NAICS
- Software Publishers (5132), Computer Systems Design and Related Services (54151)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373), Computer & Office Equipment (3570)
- akta.pro primary industry
- Interlibrary Loan (ILL) & Resource Sharing Operations (EDAEAGAK)
- akta.pro secondary industry
- Bill Pay, Invoicing & Payables Platforms (BPAMAFAF)
Keywords
Where Envisionware is headquartered
LocationHeadquarters
- HQ city
- Duluth
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
Envisionware business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Hardware Sales: Sale of self-service kiosks, RFID hardware, automated materials handling systems, and related equipment to libraries
- Software Licenses and Subscriptions: Annual software licenses, subscriptions for cloud-based services including CloudNine platform, and maintenance contracts
- Portable Cart Rental and Purchase: RFID conversion carts available for purchase or rent
- PCI Compliance and Data Breach Protection: Comprehensive data breach financial protection services for eCommerce transactions across entire library enterprise
- Professional Services: Implementation, training, and consulting services for library technology deployments
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Small Library Subscription Package |
| Hybrid | Multi-year contract | Portable RFID Conversion Cart |
| One time/ perpetual license | Multi-year contract | X11 Series Vending Kiosks |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels6 records
Envisionware product offering
Product offeringCore offering
EnvisionWare develops, sells, and supports integrated self-service hardware and cloud-based software for public libraries, covering circulation (24-Hour Library, self-checkout, RFID, automated material handling, holds lockers) and patron self-service (payment, print management, computer reservation, analytics, and document services). Its offerings are powered by the proprietary CloudNine cloud platform and integrate with major Integrated Library Systems (ILS) including Polaris, Millennium, Sierra, and Symphony.
Product overview
EnvisionWare provides a comprehensive suite of self-service and library-efficiency solutions for public libraries. The portfolio includes two main product categories: Circulation Solutions (24-Hour Library, Automated Material Handling with Lyngsoe Systems, Holds Locker, LibCabinet, RFID Solutions, Self-Service Checkout with OneStop software, SmartHolds) and Self-Service Solutions (Analytics via Enterprise Reporter Cloud, Computer & Reservation Management via Reservation Service, Payment Solutions including eCommerce Services and EasyPay Station, Print Management via Princh integration, Scanning/Copying/Faxing via Library Document Station). The CloudNine platform serves as a cloud infrastructure connecting multiple products including Reservation Service, Holds Locker, and Print Management. Products integrate with major ILS systems including Polaris, Millennium, Sierra, and Symphony via SIP2 protocol or ILS API.
Differentiator
Problem solved
Functional benefit
Brands
- OneStop™: Self-service checkout software combining engaging interface for patron self-service with customizable platform for library news and events.
- CloudNine®
- Enterprise Reporter Cloud™
- Library Document Station™
Products and services
- 24-Hour Library Self-service library kiosk that provides patrons with around-the-clock access to library materials and services, including checkout, returns, holds pickup, and catalog browsing, in a fraction of the cost of building a new branch.
- OneStop Self-Service Software Self-checkout software that combines an engaging patron self-service interface with a customizable platform to showcase library news, events, fine payments, and time/print management; works with EnvisionWare hardware or existing hardware.
- RFID Solutions Full suite of RFID solutions for libraries covering self-service checkout, RFID tag conversion (including portable conversion carts), reader kits, security gates, RFID tags, media security, and portable inventory management, compliant with ISO 15693/18000-3 standards.
- Self-Service Circulation Hardware Complete line of self-service circulation hardware including the X25 Flexible Self-Service Solution and X24 Express Station kiosks and countertops designed to fit various library needs, footprints, and budgets.
- eCommerce Services Patron-facing and staff-facing eCommerce solutions for credit card payments, online deposit, ILS deposit accounts, point of sale transactions, and PCI-compliant fine/fee payments with data breach financial protection across the entire library enterprise.
- Coin/Bill Acceptor (CBA) Multi-purpose coin-op device accepting bills and coins for self-service copying, printing, fine payment, scanning, and faxing with network-ready reporting capabilities.
- EasyPay Station Multi-purpose print and payment station designed for public libraries that enables patrons to self-release print jobs and pay fines/fees using coins, bills, or credit cards at a single station.
- Print Management (Print Service powered by Princh) Cloud-based print management service powered by Princh and integrated with the CloudNine platform, providing modern seamless printing for library computers and mobile devices with mobile print support.
- Enterprise Reporter Cloud (Analytics) Cloud-based reporting and visualization tool that enables library staff to create dashboards from library data sources including ILS and accounting systems for board presentations, community meetings, and daily management.
- Reservation Service (Computer & Reservation Management) Cloud-based reservation system built on the CloudNine platform that enables libraries to manage computer reservations, study room bookings, 3D printer time, game console use, and facility locations via web-based access.
- Library Document Station All-in-one document station for public libraries that scans books or documents to PDF, searchable PDF, and Word, and sends to mobile devices, email, print, or fax, with integration to OCLC Article Exchange and Illiad.
- Automated Material Handling (AMH) Automated material handling systems offered in partnership with Lyngsoe Systems, including the Sort Mate 2000 sorter, ergonomic sortation solutions, self-return kiosks, exterior kiosks, and Turn Mate, with modular configuration and flexible expansion.
- Library Holds Locker Self-service locker system running on the CloudNine platform that enables automated holds pickup with real-time patron notifications, eliminating the need for staff pre-processing of holds.
Quantifiable outcome
- 35% of items returned are checked out by patrons before needing to be reshelved (SmartShelf returns)
- +1 more outcomes
Companies that use Envisionware
Customer profileNamed customers12 records
Segments3 records
Ideal customer profiles3 records
Envisionware technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration12 records
Feature7 records
Envisionware partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core and supporting.
- Lyngsoe SystemscorePartnership for Automated Material Handling (AMH) products including Lyngsoe Sort Mate 2000, Ergo Box, Ergo Cart, Ergo Volume, Ergo Staff 1200, Ergo Trolley, Library Mate 1200 Self-return Kiosk, Library Mate 2100 Exterior Kiosk, and Lyngsoe Turn Mate. Also includes X22 self-service kiosk partnership with Lyngsoe Systems featuring integrated hardware with high-end modern design.
- HubletcorePartnership for Tablet Station powered by Hublet providing self-service access to tablets pre-loaded with digital content including newspapers, ebooks, games, and apps. Redesigned user interface and enhanced staff console with remote management functionality.
- Payment ExpresssupportingPartnership with Payment Express gateway provider for Canadian customers to pay fines and fees using credit card terminals through eCommerce Services 3.6.
- Clear-Vu One-TimesupportingMedia security partnership where EnvisionWare Media Case Controller (EMC2) enables patrons to checkout and unlock Clear-Vu One-Time cases including Playaways.
- Volaris GroupcoreParent company mentioned in career opportunities page. EnvisionWare is part of Volaris Group, a company that acquires and manages technology businesses.
- PrinchcorePrint Service powered by Princh joins the CloudNine Family providing modern, seamless printing for libraries with sleek intuitive experience for patrons printing from library computers or mobile devices.
- ScannXsupportingExpanded partnership with ScannX to launch multifunction printing for libraries.
Scale indicators4 records
Recent moves8 records
Expansion highlights6 records
Envisionware competitors and assessment
Company assessmentDirect peers
- Comprise Technologies: Direct competitor in public-library self-service checkout, payment, and PC reservation software; smaller scale than EnvisionWare but overlapping product surface.
- Lyngsoe Systems: Direct AMH competitor and simultaneous partner (Sort Mate 2000 and Library Mate co-distribution). Closest AMH peer and one of two strategic partners in EnvisionWare's product stack.
- Tech Logic: U.S. competitor in library automated materials handling, RFID sorters, and self-service; longstanding peer across AMH and RFID categories where EnvisionWare supports its RFID tags/standards.
- Bibliotheca (now part of Axiom/Equinox): Historical market leader in library RFID, self-service checkout, and automated materials handling; operates as the most direct end-to-end EnvisionWare competitor across the same product categories and customers.
Broad incumbents
- OCLC: Largest library services cooperative (WorldCat, ILL, metadata, Wise); operates adjacent to EnvisionWare's library niche with broader scope rather than direct self-service competition.
- Innovative Interfaces (Clarivate): Polaris/Millennium ILS vendor and EnvisionWare integration partner; broader library technology incumbent whose roadmap influences EnvisionWare's product interoperability surface.
- SirsiDynix: Major ILS vendor (Symphony) that EnvisionWare integrates with; not a direct product competitor but a strategic partner/incumbent whose platform decisions shape EnvisionWare's addressable market.
- Axiom Library Solutions (Equinox): Broader library technology roll-up that has combined Bibliotheca and Tech Logic assets; offers overlapping self-service capabilities plus a wider portfolio that EnvisionWare does not match.
Emerging players
- Hublet: Tablet lending station partner and adjacent player; creates overlap with EnvisionWare's Tablet Station powered by Hublet product on self-service tablet access in libraries.
Others
- Princh: Cloud print management partner powering EnvisionWare's Print Service on CloudNine; adjacent technology provider rather than direct competitor - included as ecosystem participant.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks7 records
Key highlights6 records
Customer concentration
Envisionware social profiles
Digital presenceEnvisionware compliance and trust
Trust signalCompliance1 record
Envisionware financial estimates
Financial estimateRevenue estimate
Valuation estimate
Envisionware leadership team
Management profileNumber of profiles
Profiles12 records
Envisionware subsidiaries and ownership
Company hierarchySubsidiaries1 record
Envisionware funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Envisionware M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Envisionware
What does Envisionware do?
EnvisionWare develops, sells, and supports integrated self-service hardware and cloud-based software for public libraries, covering circulation (24-Hour Library, self-checkout, RFID, automated material handling, holds lockers) and patron self-service (payment, print management, computer reservation, analytics, and document services). Its offerings are powered by the proprietary CloudNine cloud platform and integrate with major Integrated Library Systems (ILS) including Polaris, Millennium, Sierra, and Symphony.
Is Envisionware a public or private company?
Envisionware is a private company. It is classified as corporate owned and is currently operating.
When was Envisionware founded?
Envisionware was founded in 1998. It employs 51 to 100 people.
Where is Envisionware based?
Envisionware is headquartered in Duluth, United States, in the North America region.
How does Envisionware make money?
Five revenue lines are on record. Hardware Sales are the primary driver. The others are software Licenses and Subscriptions, portable Cart Rental and Purchase, PCI Compliance and Data Breach Protection and professional Services.
Who are Envisionware's main competitors?
Direct peers on record are Comprise Technologies, Lyngsoe Systems, Tech Logic and Bibliotheca (now part of Axiom/Equinox). Broad incumbents are OCLC, Innovative Interfaces (Clarivate), SirsiDynix and Axiom Library Solutions (Equinox). Hublet is listed as an emerging player. Princh is listed as an others.
Does Envisionware have an API?
Yes. EnvisionWare offers integrations with Integrated Library Systems (ILS) via SIP2 protocol connection and ILS API. The system can automatically post and clear fines in ILS patron records via live SIP2 connection or ILS API. The software suite integrates directly into Polaris, Millennium, and Sierra staff circulation clients and self checkout systems with Symphony staff circulation clients. Additionally, eCommerce Staff Register can integrate with ILS and database-driven deposit accounts.
What industry is Envisionware in?
Envisionware's product category is Library Automation Software. Its primary akta.pro industry code is EDAEAGAK, Interlibrary Loan (ILL) & Resource Sharing Operations, with a secondary code of BPAMAFAF, Bill Pay, Invoicing & Payables Platforms. Its NAICS code is 5132 and its SIC code is 7372.