What Comprise Technologies does

Comprise Technologies, Inc. is a privately held, founder-led US software company founded in 1991 and headquartered in Navesink, New Jersey, with approximately 25 employees. It designs, builds, and markets technology access and revenue management solutions for libraries, school districts, and municipal government agencies across North America (United States and Canada). The company positions itself as the leading independent provider in this niche, with product distribution across "hundreds of library systems" in the US and Canada.

The company's core offering is the PCI/EMV Unified Payment System, a modular platform that combines PC and print management (SAM / SAM PX), online and in-person payment processing (SmartPAY, Smart Money Manager, Smart Terminal, Smart Kiosk), mobile printing (SmartALEC), calendaring and reservations (SmartBOOKING), consolidated reporting (Smart Reports), and a hosted cloud delivery layer (SmartSuite Cloud). Underlying technical differentiators include account-based authentication tied to patron library card numbers, PDF-based driverless printing, and a payment architecture in which cardholder data is transmitted directly to the Comprise Hosted Gateway, exempting the merchant network from PCI compliance scope. Comprise is a PCI-accredited Qualified Integrator Reseller (QIR) and integrates with all leading Integrated Library Systems as well as major payment processors (Fiserv, Global Payments/TSYS, Chase Paymentech, Elavon).

Comprise generates revenue through annual subscriptions (SmartSuite Cloud), per-transaction payment processing fees (processing tens of thousands of credit card transactions daily), and direct sales of bundled or standalone solutions such as the Smart Solution package for small 1–3 location libraries. Go-to-market is sales-led, using toll-free phone sales, web-based information request forms, and a customer service team that handles implementation onboarding. Distribution is regional (North America), delivered through a direct sales team and a web-based self-service channel, with no public funding or external equity ownership disclosed.

Name

Comprise Technologies

Legal name

Comprise Technologies, Inc.

Website

https://comprisetechnologies.com

Company type

Private

Founded year

1991

Operating status

Operating

Headcount range

11–50 employees

Short description

Comprise Technologies provides PCI-compliant technology access and revenue management solutions—including PC management, mobile printing, and unified payment systems—to libraries, schools, and municipal agencies across North America.

Ownership category

akta.pro rank

Product category

Library and Municipal Public-Use Technology Software

NAICS

Software Publishers (5132), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Printing & Document Infrastructure (MFP fleets, Print Servers, Managed Print) (EDAEAHAL)

akta.pro secondary industry

School Office & Administrative Supplies/Equipment (Copiers, Mailroom, Office Furniture) (EDAEAIAI)

Keywords

• Library technology solutions
• Public computer management
• Municipal payment systems
• PCI compliant payments
• Self-service kiosks

Headquarters

HQ city

Navesink

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. SmartSuite Cloud Subscription: Annual subscription service for hosted cloud solutions with no upfront investment. Provides access to all Comprise library products via secure Internet gateway.
2. Transaction Processing: Payment processing fees from credit card transactions. Comprise processes tens of thousands of credit card transactions daily for customers, reducing cash handling needs.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Comprise Technologies designs, builds, and markets an integrated suite of public-use technology and revenue management solutions for libraries, school districts, and municipal government agencies across North America. The portfolio spans PC and print management, mobile printing, calendaring and reservations, point-of-sale, self-service kiosks, online payment management, and PCI-compliant payment hardware. Products are sold individually or bundled (e.g., Smart Solution for small libraries) and delivered as licensed software or as hosted annual subscriptions via SmartSuite Cloud.

Product overview

Comprise Technologies offers a unified payment and management platform called the PCI/EMV Unified Payment System, consisting of integrated modules for libraries, schools, and municipal agencies. The core portfolio includes SAM (Smart Access Manager) for PC and print management, SmartPAY for online payments, SmartALEC for mobile printing, Smart Money Manager as the POS software component, Smart Terminal as payment hardware, Smart Kiosk for self-service stations, SmartBOOKING for calendaring/reservations, and Smart Reports for consolidated analytics. Products are available individually or bundled as Smart Solution for small libraries. SmartSuite Cloud provides hosted deployment options. All products are designed to work together within a unified ecosystem compatible with leading ILS systems and third-party payment processors including Fiserv, Global Payments/TSYS, Chase Paymentech, and Elavon.

Differentiator

Problem solved

Functional benefit

Brands

• SAM (Smart Access Manager): Complete, fully integrated PC and Print Management solution for public-use PCs in libraries. Manages computer resources, web reservations, print release/cost recovery.
• SmartPAY
• Smart Money Manager
• SmartALEC
• Smart Kiosk
• SmartBOOKING
• Smart Terminal
• SmartSuite Cloud
• Simpler SAM
• Smart Solution

Products and services

• SAM (Smart Access Manager) Complete, fully integrated PC and Print Management solution for public-use computers in libraries. Provides PC web reservation, print release and cost recovery, patron authentication via library card number, session timers, Internet filtering, and PDF-based print conversion with preview. Designed for libraries and school districts operating public-access PCs.
• SmartPAY (Online Payment Management) Online payment component of the PCI/EMV Unified Payment System that enables fine, fee, service charge payments, and donations at customer websites with 24/7 availability. Cardholder data is transmitted through the Comprise Hosted Gateway. Targeted at libraries and municipal agencies accepting online payments.
• Smart Money Manager
• Smart Kiosk
• Smart Terminal
• SmartALEC (Mobile Printing)
• SmartBOOKING (Calendaring & Reservations)
• Smart Reports
• Smart Solution (Bundle)
• SmartSuite Cloud
• SAM PX

Quantifiable outcome

• Processes tens of thousands of credit card transactions daily, reducing cash handling needs
• +1 more outcomes

Named customers3 records

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

Feature9 records

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Pharos Systems: Direct peer in print management and cost recovery for education and enterprise. Pharos's secure print release and print accounting solutions compete with Comprise's SAM offering, particularly in school and library environments.
• Bibliocommons: Direct peer in library technology, offering discovery, mobile apps, and patron engagement tools. Bibliocommons competes for library IT wallet share and represents an alternative integrated stack to Comprise's offerings.
• PaperCut Software: Direct competitor in print management software for education and libraries. PaperCut offers secure print release, cost recovery, and print accounting solutions that overlap functionally with Comprise's SAM print management capabilities.
• KioWare: Direct peer providing kiosk lockdown and management software. KioWare competes with Comprise's Smart Kiosk self-service payment station offerings in the public kiosk deployment space.
• Envisionware: Direct competitor in the library PC and print management space. Envisionware offers reservation, print management, and time-control software for public-use computers in libraries, overlapping directly with Comprise's SAM product.
• Bibliotheca: Direct peer providing library technology solutions including PC management, self-service kiosks, RFID, and payment solutions. Bibliotheca competes with Comprise across the public library vertical on similar use cases.

Emerging players

• Y Soft: Print management and document capture solutions provider with overlap into enterprise and education segments. Y Soft is an emerging player that could compete with Comprise's SAM print management capabilities, particularly in shared-office and education deployments.

Broad incumbents

• SirsiDynix: Broader incumbent in the library technology space, providing the dominant Integrated Library System (ILS) platforms that Comprise's SAM integrates with. SirsiDynix could expand into native PC/print management, threatening Comprise's third-party position.
• Innovative Interfaces: Major library management system vendor whose ILS platforms Comprise integrates with. As a broad incumbent in libraries, Innovative could bundle native equivalents of Comprise's functionality into its platform, compressing the third-party opportunity.
• Tyler Technologies: Broad government technology incumbent serving municipalities with payments, ERP, and citizen services software. Tyler competes with Comprise's municipal segment offerings and represents a much larger, well-capitalized alternative for the same buyers.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/CompriseTechnologies
• LinkedInlinkedin.com/company/comprise-technologies

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Comprise Technologies