Safe Haven Family Shelter

What Safe Haven Family Shelter does

Safe Haven Family Shelter is a 501(c)(3) nonprofit organization founded in 1984 and headquartered at 1234 3rd Avenue South, Nashville, Tennessee. The organization operates the premier shelter-to-housing program in Middle Tennessee, providing emergency shelter, rapid rehousing, children's support services, and community education to families experiencing homelessness, including those fleeing interpersonal violence. Service delivery is built on a Housing First model with trauma-informed care and evidence-based practices, and client intake is routed exclusively through Nashville's Coordinated Entry process administered by the Office of Homeless Services.

The organization's core products are programmatic rather than technological: a Shelter and Housing Program, a Children's Program, a Welcome Home volunteer staging service, monthly Lunch and Learn community education events, and standardized Cleaning and Welcome Home kits (valued at $75 and $400 respectively). There is no proprietary technology platform, no mobile application, no API, and no AI or machine learning component to operations. The underlying service architecture relies on a network of volunteers, corporate and individual donors, and a strategic partnership with Thrift Smart that converts donated goods into credits families can use for essential items.

The business model is donor-funded rather than revenue-generating. Services are provided at no cost to clients, and the organization sustains operations through diversified donation streams including one-time and recurring online monetary donations via Classy.org, in-kind household item donations via Amazon, Target, and Walmart wish lists, gift card contributions (Amazon, Instacart, Walmart, gas, Lyft), and Thrift Smart partnership credits. Revenue is not publicly disclosed. The organization holds the Excellence in Volunteer Engagement (EVE) certification and maintains an active presence across Facebook, LinkedIn, YouTube, and Instagram to support community engagement and fundraising.

Name

Safe Haven Family Shelter

Legal name

Safe Haven Family Shelter

Website

https://safehaven.org

Company type

Private

Founded year

1984

Operating status

Operating

Headcount range

11–50 employees

Short description

Safe Haven Family Shelter is a Nashville-based nonprofit providing emergency shelter, rapid rehousing, and supportive services to families experiencing homelessness in Middle Tennessee through a Housing First, trauma-informed care model.

Ownership category

akta.pro rank

Product category

Homeless Services

NAICS

Temporary Shelters (624221), Community Housing Services (62422)

SIC

Services-Social Services (8300)

akta.pro primary industry

Homelessness Prevention, Shelter & Supportive Housing Services (BPAIANAC)

akta.pro secondary industry

Housing Assistance & Homeless Services (BPAGAEAB)

Keywords

• Family homeless shelter
• Rapid rehousing services
• Emergency shelter programs
• Trauma-informed housing
• Homeless services nonprofit

Headquarters

HQ city

Nashville

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. In-Kind Donations: Safe Haven relies on donations of essential household items from supporters to help families feel at home in shelter and as they move into their own housing. The organization accepts donations through Amazon, Target, and Walmart wish lists, as well as cleaning kits and welcome home kits.
2. Online Monetary Donations: The organization accepts monetary donations online through Classy.org platform, both one-time and monthly recurring donations. These funds are used to purchase items families need at the time they need them most.
3. Gift Card Donations: Safe Haven accepts gift cards to Amazon, Instacart, Walmart, gas cards, and Lyft gift cards that families can use to purchase items they need and for essential transportation.
4. Thrift Smart Partnership Credits: Partnership with Thrift Smart where donors can give items Safe Haven cannot accept, and the credits earned help families purchase needed items.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Safe Haven Family Shelter provides emergency shelter, rapid rehousing, children's support services, and case management for families experiencing homelessness in Middle Tennessee. Services are delivered at no cost under a Housing First model with trauma-informed care, and the organization also operates volunteer and donation-based community programs (Welcome Home, Lunch and Learn, cleaning/welcome home kits) to support families transitioning into permanent housing.

Product overview

Safe Haven Family Shelter is a nonprofit social services organization (not a technology product company) that operates as a shelter-to-housing program serving families experiencing homelessness in Middle Tennessee. Their services include emergency shelter, rapid rehousing programs, children's support services, and community volunteer/donation programs. They do not offer a software product or technology platform.

Differentiator

Problem solved

Functional benefit

Products and services

• Shelter & Housing Program Emergency shelter and rapid rehousing services for families experiencing homelessness in Middle Tennessee, delivered under a housing-first, trauma-informed approach; families are referred via Nashville's Coordinated Entry process.
• Children's Program Educational and developmental support services for children in families experiencing homelessness, complementing the shelter and rapid rehousing programs.
• Welcome Home Volunteer Program Volunteer-driven program that transforms empty apartments into warm, welcoming homes for families transitioning into permanent housing.
• Lunch and Learn Monthly educational sessions for individuals, families, organizations, and companies to learn about Safe Haven's operations, volunteer opportunities, and ways to support the mission.
• Cleaning and Welcome Home Kits Sponsored donation kits providing families with essential household items needed to set up their homes; cleaning kits are valued at approximately $75 each and welcome home kits at approximately $400 each.
• Coordinated Entry Process Centralized intake process that identifies, accesses, prioritizes families based on need, and refers them to available homeless services resources, including Safe Haven's programs.

Quantifiable outcome

• Families achieve lasting self-sufficiency, stable employment, and secured housing through the housing first model and transformative services.

Segments1 record

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• Thrift SmartcoreStrategic or Co-development PartnerThrift Smart partnership allows donors with items Safe Haven cannot accept to donate to Thrift Smart in support of Safe Haven Family Shelter. This arrangement helps Safe Haven earn credits that families can use to purchase items they need from Thrift Smart.

Scale indicators3 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Room In The Inn: Nashville-based nonprofit providing shelter, meals, and recovery services to people experiencing homelessness. Direct geographic peer serving the same Davidson County population, though with a broader population scope (single adults).
• Martha O'Bryan Center: Nashville-based nonprofit providing family services including housing stability, early childhood, and crisis support for low-income families. Direct regional peer addressing family housing insecurity in Davidson County.
• Family Promise: National nonprofit network specifically focused on family homelessness through shelter, prevention, and stabilization programs. Closest mission-aligned national peer to Safe Haven's family-only focus.
• Nashville Rescue Mission: Faith-based nonprofit in Nashville providing emergency shelter, meals, and recovery programs for men, women, and families experiencing homelessness. Direct regional peer with overlapping shelter and rehousing services.

Broad incumbents

• The Salvation Army Nashville Area Command: Large national nonprofit operating shelter, transitional housing, and emergency assistance programs in Nashville. Broader incumbent with overlapping emergency shelter and family services but a wider mission scope.
• Catholic Charities of Tennessee: Regional social services provider offering refugee services, housing support, and case management across Middle Tennessee. Broad incumbent in the local housing-and-family-services ecosystem.

Emerging players

• Open Table Nashville: Smaller Nashville nonprofit focused on advocacy, direct support, and community organizing around homelessness and housing insecurity. Adjacent advocacy peer that complements Safe Haven's education and policy work.

Others

• National Health Care for the Homeless Council: National advocacy and resource organization advancing health care and housing stability for people experiencing homelessness. Thematically aligned ecosystem participant rather than a direct service competitor.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UC2xuBjXMryUQJbysOszoEmQ
• Facebookfacebook.com/safehaven
• LinkedInlinkedin.com/company/safe-haven-family-shelter
• Instagraminstagram.com/safehaventn
• Xx.com/safehaventn

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Safe Haven Family Shelter