Audiens

What Audiens does

Audiens is a French paritarian, non-profit social protection group (groupe de protection sociale paritaire à but non lucratif) serving professionals in the creation, information, and leisure sectors, with heritage dating to 1843 and a headcount of 501–1,000 employees. The group delivers a comprehensive suite of welfare products—complementary health insurance (Garantie Santé Intermittents, Tech & Com Santé), provident insurance (Digital Prévoyance), complementary retirement management through Alliance Professionnelle Retraite Agirc-Arrco, and entertainment-industry leave administration (Congés Spectacles)—plus social action programs, a psychological and legal helpline for victims of sexual and gender-based violence (VHSS), and the Fondation Audiens Générations for intergenerational solidarity.

The business is structured as an association of resources (Association de moyens du Groupe Audiens) coordinating wholly-owned operating subsidiaries including Audiens Santé Prévoyance (institution de prévoyance under Book IX of the Social Security Code), Les Congés Spectacles, Audiens Direct, Audiens Courtage, AGEPRO, and AGEPRO Services, with Alliance Professionnelle Retraite Agirc-Arrco jointly controlled. Revenue is generated through recurring subscription premiums tied to collective agreements (Syntec CCN, Spectacle Collective Health Fund), managed-services fees on retirement point administration, brokerage commissions, and ancillary services including Pôle Santé Bergère, a physical healthcare center in central Paris. Pricing is tiered (Tech & Com Santé at €55.20–€128.47/employee/month; intermittent health coverage from €20.03/month with subsidy) and the group sells across multiple channels: enterprise account managers, inside sales, online self-service quote tools, member portals, mobile apps, brokers, and a physical clinic.

Distribution emphasizes community ecosystem engagement: Audiens partners with 100+ flagship industry events annually (Festival de Cannes, Festival d'Avignon, MaMA, Prix Albert Londres) and publishes sector research through Datalab Audiens and the Observatoire de l'IA. Operations are confined to France, governed jointly by employer and employee representatives from the culture/media sectors, and led by Director General Frédéric Olivennes. Certifications include Label Diversité (2011), Index Parité 97/100 (2022), Label Egalité Professionnelle (2023), and an RGAA 4.1.2 accessibility compliance audit at 75.71% (2025).

Name

Audiens

Legal name

ASSOCIATION DE MOYENS DU GROUPE AUDIENS

Website

https://audiens.org

Company type

Private

Founded year

1843

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Audiens is a French paritarian, non-profit social protection group providing health insurance, provident insurance, complementary retirement, and entertainment-industry leave administration to professionals and enterprises in the creation, information, and leisure sectors.

Ownership category

akta.pro rank

Headquarters

HQ city

Vanves

HQ country

France

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Others

Revenue model

1. Health Insurance Premiums (Complémentaire Santé): Audiens generates revenue through mandatory and voluntary health insurance contributions from employers and employees in the culture and media sectors. Premiums are calculated based on salary (PMSS), with multiple coverage tiers available.
2. Provident Insurance (Prévoyance): Revenue from death, disability, and invalidity insurance products for employees and their families in member enterprises.
3. Complementary Retirement Management: Audiens manages complementary retirement savings and pensions for professionals in the culture sector through Alliance Professionnelle Retraite Agirc-Arrco.
4. Spectacle Leave Management (Congés Spectacles): Manages paid vacation for artists and technicians in the entertainment industry, collecting contributions from employers and paying benefits to beneficiaries.
5. Brokerage Services (Audiens Courtage): Insurance brokerage services for businesses and individuals seeking additional coverage beyond core offerings.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels7 records

Core offering

Audiens is a French paritarian, non-profit social protection group that designs, manages, and distributes complementary health insurance, provident insurance, complementary retirement savings, and entertainment industry leave management services tailored to professionals and enterprises in the creation, information, and leisure sectors. Core products include Tech & Com Santé for technology/communication companies under the Syntec collective agreement, Garantie Santé Intermittents for entertainment industry contractors, Digital Prévoyance for income protection, and the Alliance Professionnelle Retraite Agirc-Arrco complementary retirement scheme.

Product overview

Audiens is a paritary social protection group serving professionals in the creation, information, and leisure sectors. The company offers a comprehensive portfolio of health insurance and social protection products organized around core offerings: Garantie Santé Intermittents (health coverage for entertainment professionals) and Tech & Com Santé (health insurance for tech/communication sector under Syntec agreement), both complemented by Digital Prévoyance for income protection. Supporting services include complementary retirement management (Retraite Complémentaire Agirc-Arrco), entertainment leave administration (Congés Spectacles), and social support programs. The ecosystem includes specialized platforms (Espace Client for individuals and Espace Entreprise for employers), care networks (Réseau Sévéane with 12,000+ providers), digital health services (teleconsultation, second medical opinion), and 24/7 assistance through IMA partnership. Research divisions Datalab Audiens and Observatoire de l'IA provide industry insights on employment and AI trends. The group also operates the Fondation Audiens Générations for intergenerational solidarity initiatives.

Differentiator

Problem solved

Functional benefit

Brands

• Pôle santé Bergère: Healthcare and prevention center developed by Audiens, located in the heart of Paris, offering numerous medical specialties and personalized health prevention assessments.
• Tech & Com Santé
• Garantie Santé Intermittents
• Digital Prévoyance
• Fondation Audiens Générations

Products and services

• Tech & Com Santé Audiens Complementary health insurance for technology and communication sector companies operating under the Syntec collective agreement, offered in five tiered coverage levels (€55.20 to €128.47 per month per employee) with teleconsultation, care network access, and assistance benefits included. Designed for HR and finance teams meeting CCN du Syntec employer obligations.
• Garantie Santé Intermittents Complementary health coverage exclusively dedicated to artists and entertainment technicians (intermittents du spectacle), with subsidized rates from €20.03/month through the Fonds collectif du spectacle for eligible members (507+ working hours) and a normal rate of €46.06/month. Includes free coverage for children under 16 of eligible intermittents and 100% Santé coverage on optics, dental, and hearing aids.
• Surcomplémentaire Hospitalisation Intermittents Hospitalization top-up insurance starting at €6.86/month, supplementing Garantie Santé Intermittents to limit out-of-pocket expenses during hospitalization, covering medical and surgical excess fees without waiting periods. Targeted at intermittents du spectacle seeking enhanced hospitalization protection.
• Digital Prévoyance Audiens Digital provident insurance covering income protection in case of work stoppage, disability, or death, compliant with Syntec collective agreement requirements. Positioned as a competitive market offering for enterprises under the Syntec convention.
• Retraite Complémentaire Agirc-Arrco Complementary retirement management for employees in the culture and media sectors, run within the Alliance Professionnelle Retraite Agirc-Arrco framework, with point accumulation, conversion to pension, and advisory services for professionals planning retirement.
• Congés Spectacles Entertainment leave management service handling paid vacation for artists and entertainment technicians, including contribution collection from employers and benefit payments to beneficiaries. Operated via conges-spectacles.audiens.org.
• Audiens Courtage (Insurance Brokerage) Insurance brokerage services for businesses and individuals seeking additional coverage beyond Audiens' core offerings, distributing supplementary health and provident products to enterprises and individual members through a network of brokers and intermediaries.
• Pôle Santé Bergère Physical medical and prevention center located in central Paris, open to all, offering numerous medical specialties, personalized health prevention assessments, and priority access for Audiens insured members.

Quantifiable outcome

• 90%+ customer satisfaction with ease of procedures
• +2 more outcomes

Named customers4 records

Segments7 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability1 record

Partnerships

14 partnerships are on record, tiered flagship, core and minor.

• Festival d'AvignonflagshipGTM or Marketing PartnerAnnual partnership with the prestigious theater festival. Shared values of public interest. Audiens provides health coverage and support services for festival staff and participants.
• Festival de CannesflagshipGTM or Marketing PartnerMajor annual partnership with the internationally renowned film festival. Audiens participates as partner providing social protection services to industry professionals attending the event.
• MaMA Music & ComputingcoreGTM or Marketing PartnerPartnership with the music industry trade show held annually in Paris, supporting professionals in the music and technology sectors.
• Trophées de l'éditioncoreGTM or Marketing PartnerPartnership with publishing industry awards recognizing excellence in book publishing.
• Prix Albert LondrescoreGTM or Marketing PartnerPartnership with France's most prestigious journalism prize, supporting excellence in reporting.
• AGEFIPHcoreStrategic or Co-development PartnerPartnership with AGEFIPH (Association Gestion du Fonds pour l'Insertion Professionnelle des Personnes Handicapées) to facilitate employment of people with disabilities in the entertainment sector through Mission Handicap du Spectacle.
• Institut de FranceflagshipStrategic or Co-development PartnerThe Fondation Audiens Générations is hosted by Institut de France, established in 2007 to reward intergenerational solidarity initiatives in cultural creation.
• EcoprodcoreStrategic or Co-development PartnerFounding member of Ecoprod association that supports the image industry in managing environmental impacts through sustainable production practices.
• PrestaddminorStrategic or Co-development PartnerAssociated with Prestadd label for companies in entertainment and events pursuing sustainable development practices.
• IMA ASSURANCES (Inter Mutuelles Assistance)coreTechnology or IntegrationIMA provides Audiens Assistance services including 24/7 support, home assistance, psychological support, and travel assistance for insured members experiencing health events.
• Sévéane Care NetworkcoreTechnology or IntegrationAudiens provides access to Sévéane care network with approximately 12,000 healthcare professionals including opticians, dentists, and audiologists offering negotiated rates.
• Collectif des Festivals Ecoresponsables et Solidaires (Cofees)minorStrategic or Co-development PartnerPartnership with the collective of eco-responsible and solidary festivals in Provence-Alpes-Côte d'Azur region.
• Notre Temps MagazinecoreGTM or Marketing PartnerCo-production of podcast series including 'Nos Chemins Partagés' on end-of-life topics and 'Nos Vies Partagées' on life transitions.
• Cellule d'écoute psychologique et juridique VHSScoreStrategic or Co-development PartnerAudiens manages a psychological and legal helpline for professionals in the culture sector dealing with sexual and gender-based violence, in partnership with dedicated support organizations.

Scale indicators7 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• PRO BTP: French paritarian social protection group serving the construction sector with health, provident, retirement and savings products. Highly comparable to Audiens in structure (paritarian non-profit), product breadth (Complémentaire Santé, Prévoyance, Retraite), and distribution model - and is already an Audiens hosting-association partner referenced in the data.
• Klesia: French social protection group serving enterprises across multiple sectors (health, provident, retirement, services) with a paritarian governance model. Comparable to Audiens as a non-profit insurer competing for CCN-mandated contracts, with similar product architecture and enterprise-direct distribution.
• Henner: French insurance broker specializing in group health, provident and retirement solutions for companies and individuals, with strong presence in professional/sector-specific markets. Comparable to Audiens Courtage in intermediated distribution and to Audiens' enterprise health model.

Broad incumbents

• Malakoff Humanis: One of France's largest paritarian social protection groups offering health, provident, retirement, savings and asset management to a broad enterprise base. Comparable to Audiens in product mix and paritarian structure, but materially larger and diversified across many sectors rather than specialized in culture/media.
• AG2R La Mondiale: Major French social protection and insurance group with strong positions in retirement, health, provident and savings. Comparable product set to Audiens but operating at national scale across many sectors; competes for the same Syntec and CCN-driven enterprise contracts Audiens targets.
• Groupe VYV: France's leading mutualist health and social protection group (Harmonie Mutuelle, MGEN, etc.) offering Complémentaire Santé, prévoyance, retirement and care services. Comparable to Audiens in non-profit mutualist DNA and product breadth, but with far larger membership and broader geographic reach.
• CNP Assurances: France's largest personal insurance provider (life, health, retirement, savings) with deep involvement in Agirc-Arrco supplementary pension management. Comparable to Audiens in retirement/pension management and complementary health offerings, but at significantly greater scale and listed (with Caisse des Dépôts as reference shareholder).
• Crédit Agricole Assurances: Insurance arm of Crédit Agricole, offering life, health, provident, retirement and property insurance to individuals and businesses. Comparable to Audiens in distributing group health and retirement products to enterprises and individuals; broader portfolio but less specialized in sector-specific niche coverage.
• AXA France: French arm of global insurer offering health, life, provident and retirement products to individuals and businesses. Comparable to Audiens in group health and provident offerings, particularly for SMEs; competes for the same enterprise benefit budgets though at very different scale and with a for-profit structure.

Others

• Caisse des Dépôts (Agirc-Arrco / Retraite Complémentaire): Public financial institution that co-manages the French complementary retirement system alongside Agirc-Arrco member institutions like Audiens. Comparable as the upstream counterparty and federation of paritarian retirement managers; an ecosystem participant rather than a direct competitor for Audiens' health products.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/groupeaudiens
• Facebookfacebook.com/GroupeAudiens
• LinkedInlinkedin.com/company/audiens

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Audiens