What Fermopoint does

Fermopoint S.r.l. is an Italian parcel pick-up and shipping network operator founded in 2014 and headquartered in Milan (registered) and Stezzano (operational). The company runs a three-sided digital platform that connects individual consumers, e-commerce merchants, and a network of 11,850 affiliated neighborhood retail shops (tobacconists, newsstands, convenience stores) across Italy, supplemented by 500+ automated BRT Lockers. Customers purchase a Fermoticket (€1.80-€2.90 per ticket depending on volume) to receive parcels at a chosen pickup point rather than at home, while merchants integrate Fermopoint directly into their checkout flows, including as an Amazon Hub Counter and Hub Locker partner, to reduce failed deliveries. The platform also enables outbound parcel shipping from any fermopoint location (starting at €9.90 for 0.5kg via BRT courier) and offers ancillary products such as shipping boxes, optional AIG-underwritten insurance (€10 + 3% of declared value, up to €1,000), online tracking, and Bounce luggage deposit at 2,500+ locations.

Fermopoint generates revenue through transaction fees on each Fermoticket pickup, per-shipment shipping fees, sales of branded shipping boxes, commissions on insurance and Bounce luggage referrals, and economics from Amazon Hub integrations. The company does not publicly disclose revenue but reports 30 million packages picked up at fermopoint locations in 2024 and 2.5 million monthly users. Distribution is primarily through the consumer-facing website fermopoint.it (pay-as-you-go, no subscription), affiliate recruitment of neighborhood shops, e-commerce platform integrations, and self-service 24/7 BRT Lockers.

Since May 2020, Fermopoint has operated as a wholly owned subsidiary of BRT S.p.A., Italy's leading express courier, which is itself controlled by Geopost (La Poste Group). This positions Fermopoint inside Europe's largest parcel delivery network — 2.1 billion annual global deliveries, 122,000 employees and partners, and 110,000 pickup points worldwide. The company adopted Italy's Legislative Decree 231/2001 Organizational Model in December 2022, operates with 11-50 direct employees (the bulk of last-mile execution is performed by BRT couriers and affiliated retail partners rather than Fermopoint staff), and is restricted to the Italian domestic market (with Livigno excluded from the delivery service area).

Name

Fermopoint

Legal name

Fermopoint S.r.l.

Website

https://fermopoint.it

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

11–50 employees

Short description

Fermopoint operates Italy's largest out-of-home parcel pickup and shipping network, connecting 2.5M monthly consumers and 1,000+ e-commerce merchants with 11,850 affiliated retail shops and 500+ BRT Lockers; the company is a wholly owned subsidiary of BRT S.p.A. within the Geopost/La Poste Group.

Ownership category

akta.pro rank

Product category

Parcel Pickup & Delivery Logistics Services

NAICS

Local Messengers and Local Delivery (4922), Couriers and Express Delivery Services (4921)

SIC

Public Warehousing & Storage (4220), Trucking & Courier Services (No Air) (4210)

akta.pro primary industry

E-commerce & Omnichannel Fulfillment Centers (Non-Temp Controlled) (TLALAAAC)

akta.pro secondary industry

E-commerce Cold-Chain Parcel Delivery (Meal Kits, Perishables) (TLAAAFAI)

Keywords

• Parcel pickup network
• Last-mile delivery
• Out-of-home delivery
• Pickup point service
• Parcel shipping logistics

Headquarters

HQ city

Bergamo

HQ country

Italy

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Operations, Infrastructure, Personnel, Technology or R&D, Marketing or Sales

Revenue model

1. Fermoticket Sales: Fermopoint charges customers for pickup service tickets (Fermotickets) ranging from €1.80 to €2.90 per ticket depending on package size purchased. These tickets enable consumers to receive packages at local pickup points instead of home delivery.
2. Shipping Services: Revenue from shipping services where customers create shipments through the platform and leave packages at fermopoint retail points. The BRT courier handles final delivery. Pricing starts from €9.90 for shipments up to 0.5kg.
3. Box Sales: Sale of shipping boxes (Small, Medium, Large formats) to customers preparing packages for shipment.
4. Shipping Insurance: Optional insurance product for shipments, underwritten by AIG Europe SA. Insurance costs €10 plus 3% of the declared value, with maximum coverage of €1,000 per shipment.
5. Bounce Luggage Deposit Partnership: Partnership revenue from luggage deposit services offered through Bounce at fermopoint locations. Over 2,500 fermopoint locations offer this service with pricing starting from €1.95 per day.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

Fermopoint operates Italy's largest out-of-home parcel delivery network of 11,850 pickup points spread throughout the country. The service enables consumers to ship and collect parcels through neighborhood retail shops and automated lockers, generating a digital shipping ticket via the Fermoticket system. It also provides parcel tracking, shipping supplies, complementary services such as luggage deposit through Bounce, and integrations with major e-commerce platforms including Amazon.

Product overview

Fermopoint operates a logistics network platform consisting of a core pickup and shipping service (Fermopoint Service) supported by multiple integrated products. The main offering is the Fermoticket-based package pickup service at 11,850 affiliated retail locations across Italy, complemented by over 500 BRT Locker automatic machines for 24/7 self-service access. Users can purchase the Fermoticket (starting at €1.80 per unit in bulk) to reserve package collection at any participating point. The Package Shipping Service enables outbound parcel sending via BRT courier with 24-48 hour domestic delivery. Add-on products include Shipping Boxes (three sizes), Shipment Insurance (up to €1,000 coverage via AIG), and Package Tracking. Partner integrations include Amazon Hub Counter and Locker, and Bounce luggage deposit at 2,500+ locations.

Differentiator

Problem solved

Functional benefit

Brands

• Fermoticket: Prepaid ticket service for parcel pickup at Fermopoint locations, priced from €1.80 per ticket in multi-packs.
• BRT Locker
• Amazon Hub Counter
• Amazon Hub Locker

Products and services

• Fermopoint Service (Parcel Pickup & Shipping)

Quantifiable outcome

• 30 million packages picked up at fermopoint locations in 2024
• +2 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration16 records

Feature4 records

Partnerships

Eight partnerships are on record, tiered flagship, core, major and minor.

• BRT S.p.A.flagshipStrategic or Co-development Partner · 1 May 2020BRT S.p.A. is the parent company of Fermopoint, acquired in May 2020. BRT is the leading Italian express courier specializing in integrated distribution and logistics. As part of BRT, Fermopoint leverages the courier's delivery network for final-mile logistics while providing BRT with an expanded pickup point network.
• Geopost (La Poste Group)coreStrategic or Co-development PartnerGeopost is the ultimate parent company controlling BRT since 2019. As Europe's largest parcel delivery network with 2.1 billion annual deliveries, 122,000 employees, and 110,000 pickup points globally, Geopost provides fermopoint with operational scale, financial backing, and access to international best practices in logistics and pickup point networks.
• Amazon Hub CountermajorChannel Partner/ Reseller/ DistributorFermopoint retail points can become Amazon Hub Counter locations, allowing Amazon customers to pick up their packages at local fermopoint shops as an alternative to home delivery or Amazon lockers.
• Amazon Hub LockermajorChannel Partner/ Reseller/ DistributorFermopoint hosts Amazon Hub Locker automated pickup points at select retail locations, expanding Amazon's delivery options in Italy through the fermopoint network.
• BRT LockercoreChannel Partner/ Reseller/ DistributorFermopoint hosts BRT Locker automated pickup points at retail partner locations. These lockers provide 24/7 self-service package pickup, complementing the staffed retail point network with automated availability.
• BounceminorGTM or Marketing PartnerBounce is a luggage deposit service partner. Over 2,500 fermopoint locations have activated the Bounce service, allowing travelers to deposit luggage at local shops. Pricing starts from €1.95 per day with up to €10,000 protection per booking.
• AIG Europe SAminorOthersAIG Europe SA provides the insurance coverage for shipments handled by Fermopoint. The insurance product covers damage, theft, loss, and accidental breakage with maximum coverage of €1,000 per shipment at €10 plus 3% of declared value.
• AON S.p.A.minorOthersAON S.p.A. is the insurance broker managing the shipping insurance product distributed by Fermopoint. The broker facilitates placement with AIG and other co-insurers (SIAT, Generali Italia, Allianz).

Scale indicators8 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• InPost: InPost operates one of Europe's largest automated parcel locker networks, including in Italy, providing self-service pickup and return services for e-commerce parcels — directly comparable to Fermopoint's locker and retail-point model.
• Mondial Relay: Mondial Relay (InPost Group) operates an extensive pickup-point network in France and Italy, partnering with neighborhood retailers to offer parcel pickup and drop-off — the same neighborhood-shop affiliate model Fermopoint uses.
• Relay (Lagardère): Relay is a network of newsstands, bookstores, and convenience stores used as parcel pickup points across Europe — a near-identical affiliate-retailer model to Fermopoint's Italian tobacconist and newsagent network.
• PUDO Point: PUDO operates a network of convenience-store parcel pickup points in North America, using a comparable neighborhood-affiliate model for out-of-home e-commerce delivery — directly analogous to Fermopoint's Italian retail network.

Broad incumbents

• Deutsche Post DHL (Packstation / Paketshop): Deutsche Post DHL operates Packstation lockers and Paketshop retail pickup points across Germany and Europe, offering the same out-of-home delivery alternative as Fermopoint but as part of a much broader logistics and mail portfolio.
• Amazon Hub (Counter & Locker): Amazon Hub is Amazon's own in-store counter and automated locker pickup program; it integrates with Fermopoint but also competes directly by providing Amazon-controlled pickup infrastructure for the same consumer use case.
• UPS Access Point: UPS Access Point is UPS's branded pickup-location program operating globally through convenience stores and lockers — same consumer-facing pickup-and-return use case as Fermopoint, backed by a major global integrator.
• FedEx Hold at Location: FedEx Hold at Location enables FedEx parcel pickup at participating retail stores, offering an alternative-delivery experience equivalent to Fermopoint's model but as part of FedEx's broader global integrator portfolio.

Regional players

• PuntoPack: PuntoPack operates a neighborhood-store parcel pickup network in Spain — same retail-affiliate model as Fermopoint, focused on Iberia rather than Italy and thus a regional comparable rather than direct domestic competitor.
• Collect+: Collect+ runs a UK parcel pickup and return network across convenience stores, providing the same neighborhood-affiliate out-of-home delivery service as Fermopoint but operating in the British market rather than Italy.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/FermoPoint
• Facebookfacebook.com/fermopoint

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Fermopoint