Daallo Airlines
Daallo Airlines is a Dubai-headquartered regional carrier founded in 1991 providing scheduled passenger, cargo, and pilgrimage services across the Horn of Africa and Middle East, serving diaspora travelers, pilgrims, and business customers from Mogadishu, Nairobi, Dubai, and Jeddah.
- Company typePrivate
- Founded1991
- HeadquartersDubai, United Arab Emirates
- Headcount101–250
- GTM typeB2C
- OfferingServices
What Daallo Airlines does
Daallo Airlines is a privately held regional airline founded on January 12, 1991, headquartered in the Dubai Airport Free Zone (J-21, P.O. Box 293515) and operating as the official airline of the Republic of Djibouti. The carrier provides scheduled passenger service across the Horn of Africa and Middle East, connecting Mogadishu, Nairobi, Dubai, Jeddah, Hargeisa, Garowe, and Bosaso with frequencies of 2–6 flights per week on key routes; the Mogadishu hub alone generates 70% of total traffic. Fares range from $180 to $500 one-way in economy with a premium business class on selected routes.
The airline's product surface is anchored by a proprietary online booking platform (reservations.daallo.com), iOS/Android mobile applications with Face ID login and Sky Miles loyalty integration, and the wholly-owned Daallo Express cargo and logistics subsidiary. Distribution combines direct digital channels, a 24/7 call center (hotline 4400 in Somalia), WhatsApp Business customer service, and physical station offices in nine cities across the UAE, Djibouti, Saudi Arabia, Somalia, Kenya, and Uganda. Ancillary revenue is generated from pre-booked seat-and-meal combos starting at $45 and travel/hotel packages, supported by a DALMAR promotional code offering up to 8% off app/web bookings.
The business model is multi-stream: passenger airfare (economy and business), cargo services through Daallo Express (transactional fee-based), dedicated Hajj and Umrah pilgrimage operations to Saudi Arabia, and ancillary add-ons. Customer segments include diaspora travelers, business travelers and traders, Hajj/Umrah pilgrims, tourists, and humanitarian organizations. Technology partnerships include TEKSEDO Solutions for website/digital platform support and WaafiPay for payment processing. The company operates with 101–250 employees and 34+ years of continuous service, with a notable fleet and network modernization milestone in October 2022.
Daallo Airlines firmographics
Firmographics- Name
- Daallo Airlines
- Legal name
- Daallo Airlines
- Website
- https://daallo.com
- Company type
- Private
- Founded year
- 1991
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Daallo Airlines is a Dubai-headquartered regional carrier founded in 1991 providing scheduled passenger, cargo, and pilgrimage services across the Horn of Africa and Middle East, serving diaspora travelers, pilgrims, and business customers from Mogadishu, Nairobi, Dubai, and Jeddah.
- Ownership category
- akta.pro rank
Daallo Airlines industry classification
Industry- Product category
- Regional Passenger Airlines
- NAICS
- Scheduled Passenger Air Transportation (481111), Nonscheduled Chartered Freight Air Transportation (481212)
- SIC
- Air Transportation, Scheduled (4512), Air Transportation, Nonscheduled (4522)
- akta.pro primary industry
- Full-Service Airlines (Passenger + Belly Cargo Integrated) (THABAAAF)
- akta.pro secondary industry
- Hajj & Umrah Travel Agencies (THAKAHAA)
Keywords
Where Daallo Airlines is headquartered
LocationHeadquarters
- HQ city
- Dubai
- HQ country
- United Arab Emirates
- HQ region
- Middle East
Offices10 records
Markets served
Daallo Airlines business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Supply Chain
Revenue model
- Passenger Airfare: Core revenue stream from scheduled passenger flights across East Africa, Middle East, and Europe routes. Includes Economy and Business class seating.
- Cargo & Charter Services: Reliable cargo services supporting trade and logistics across the Horn of Africa and beyond, including medical supply delivery and humanitarian relief.
- Pilgrimage Operations: Dedicated Hajj and Umrah services for pilgrims traveling to Saudi Arabia.
- Ancillary Services: Pre-booked seat selection, meals, and travel packages including hotel bookings.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Economy Class |
| Unit Pricing | Pay-as-you-go | Business Class |
| Subscription | Pay-as-you-go | Travel Packages |
| Unit Pricing | Pay-as-you-go | Ancillary Add-ons |
Go-to-market motion1 record
Distribution channels5 records
Marketing channels8 records
Daallo Airlines product offering
Product offeringCore offering
Daallo Airlines is a privately owned regional carrier operating scheduled passenger flights connecting the Horn of Africa with the Middle East, serving destinations including Mogadishu, Nairobi, Dubai, Jeddah, Hargeisa, Garowe, and Bosaso in both Economy and Business classes. The airline complements passenger services with the Daallo Express cargo and logistics subsidiary, dedicated Hajj and Umrah pilgrimage flights to Saudi Arabia, and a Sky Miles loyalty program, distributed through its website, mobile apps, call center, physical sales offices, and travel agent network.
Product overview
Daallo Airlines operates as a regional airline offering a portfolio of interconnected travel services. The core product is scheduled passenger air travel across the Horn of Africa, connecting East Africa to the Middle East and Europe. This is supported by the Daallo Airlines Mobile App and Online Booking Platform for ticket purchases and trip management. The Sky Miles loyalty program incentivizes repeat bookings by earning points on flights. Daallo Express provides cargo and logistics services to the same destination network. Additionally, the airline offers specialized Pilgrimage Operations for Hajj and Umrah travelers to Saudi Arabia.
Differentiator
Problem solved
Functional benefit
Brands
- Daallo Express: Cargo and express delivery subsidiary offering shipping services to Dubai, Djibouti, Hargeisa, Bosaso, Garowe, and Mogadishu.
Products and services
- Daallo Airlines Passenger Services Scheduled passenger air travel services connecting East Africa, the Middle East, and beyond. Includes flights to destinations such as Mogadishu, Nairobi, Dubai, Jeddah, Hargeisa, Garowe, and Bosaso with both Business and Economy class options and ancillary add-ons such as pre-booked seat selection and meal combos.
- Daallo Express Cargo and Logistics
Quantifiable outcome
- 6 flights per week between Mogadishu and Nairobi
- +2 more outcomes
Companies that use Daallo Airlines
Customer profileNamed customers4 records
Segments5 records
Ideal customer profiles3 records
Daallo Airlines technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
Feature4 records
Daallo Airlines partnerships and signals
Strategic signalScale indicators6 records
Recent moves7 records
Expansion highlights5 records
Daallo Airlines competitors and assessment
Company assessmentDirect peers
- flydubai: Dubai-based carrier that operates many of the same Dubai–East Africa corridors as Daallo (including Somalia and Djibouti). Both target price-sensitive travelers and the Somali diaspora with low-cost, point-to-point service, making it the closest commercial peer.
- Jubba Airways: Somali private carrier serving Mogadishu, Dubai, and other regional routes. Directly overlaps with Daallo on the Somalia–Gulf corridor and competes for the same diaspora and business-traveler base.
- SalamAir: Oman-based low-cost regional carrier connecting the Gulf to East Africa and South Asia. Comparable in size, business model (LCC/regional), and route philosophy to Daallo's Gulf–Africa network.
- African Express Airways: Kenya-based carrier operating scheduled passenger and cargo services across East Africa and the Middle East. Competes with Daallo on Horn-of-Africa–Gulf routes and overlaps on cargo as well as passenger missions.
- flynas: Saudi low-cost carrier that serves Jeddah and several East African destinations. Comparable low-cost positioning and overlap on pilgrimage-related flows make it a relevant competitor.
Broad incumbents
- Kenya Airways: East Africa's flag carrier with a hub at Nairobi and a broad regional/international network. Competes with Daallo on Mogadishu–Nairobi and other East African city pairs, with materially deeper network and frequency.
- Ethiopian Airlines: Africa's largest carrier and a dominant hub-and-spoke operator with extensive reach into the Middle East and East Africa. Provides competitive scheduled capacity and global connectivity that constrains Daallo's yields on overlapping routes.
- Saudia (Saudi Arabian Airlines): National carrier of Saudi Arabia, dominant on Jeddah and Madinah routes serving Hajj/Umrah pilgrims. Directly relevant given Daallo's dedicated pilgrimage operations from Mogadishu and Hargeisa to Jeddah.
Regional players
- Precision Air: Tanzania-based regional carrier focused on East African point-to-point routes. Comparable scale and regional orientation, though operating in a different East African geography than Daallo.
- Air Tanzania: State-backed Tanzanian carrier with growing East African and Middle East routes. Operates a similar regional network density to Daallo and competes for East African intra-regional traffic.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Daallo Airlines social profiles
Digital presenceDaallo Airlines financial estimates
Financial estimateRevenue estimate
Valuation estimate
Daallo Airlines leadership team
Management profileNumber of profiles
Daallo Airlines subsidiaries and ownership
Company hierarchySubsidiaries1 record
Daallo Airlines funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Daallo Airlines M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Daallo Airlines
What does Daallo Airlines do?
Daallo Airlines is a privately owned regional carrier operating scheduled passenger flights connecting the Horn of Africa with the Middle East, serving destinations including Mogadishu, Nairobi, Dubai, Jeddah, Hargeisa, Garowe, and Bosaso in both Economy and Business classes. The airline complements passenger services with the Daallo Express cargo and logistics subsidiary, dedicated Hajj and Umrah pilgrimage flights to Saudi Arabia, and a Sky Miles loyalty program, distributed through its website, mobile apps, call center, physical sales offices, and travel agent network.
Is Daallo Airlines a public or private company?
Daallo Airlines is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Daallo Airlines founded?
Daallo Airlines was founded in 1991. It employs 101 to 250 people.
Where is Daallo Airlines based?
Daallo Airlines is headquartered in Dubai, United Arab Emirates, in the Middle East region.
How does Daallo Airlines make money?
Four revenue lines are on record. Passenger Airfare is the primary driver. The others are cargo & Charter Services, pilgrimage Operations and ancillary Services.
Who are Daallo Airlines's main competitors?
Direct peers on record are flydubai, Jubba Airways, SalamAir, African Express Airways and flynas. Broad incumbents are Kenya Airways, Ethiopian Airlines and Saudia (Saudi Arabian Airlines). Regional players are Precision Air and Air Tanzania.
Does Daallo Airlines have an API?
No public API is recorded for Daallo Airlines.
What industry is Daallo Airlines in?
Daallo Airlines's product category is Regional Passenger Airlines. Its primary akta.pro industry code is THABAAAF, Full-Service Airlines (Passenger + Belly Cargo Integrated), with a secondary code of THAKAHAA, Hajj & Umrah Travel Agencies. Its NAICS code is 481111 and its SIC code is 4512.