Mediation Training Institute

What Mediation Training Institute does

Mediation Training Institute (MTI), founded in 1985 by Dr. Dan Dana and operated since 2013 as a division of Eckerd College's Leadership Development Institute, specializes exclusively in workplace conflict resolution and mediation training. Its core proprietary asset is the Conflict Dynamics Profile (CDP), a behaviorally-based assessment (15 scales plus 9 Hot Buttons) that focuses on actual conflict behaviors rather than conflict styles, available in CDP-Individual, CDP-360, and Group Report variants and administered through the LDI Leadership Portal. The flagship 40-hour Certified Workplace Mediator and Trainer (CMT) program is IMI accredited and pre-approved for SHRM, HRCI, and ICF continuing education credits, complemented by the Certified Trainer (CT) program, Managing Conflict Dynamics, specialized workshops, and ancillary tools such as the Conflict Cost Calculator and Survey of Organizational Conflict Management.

MTI generates revenue primarily through per-participant open-enrollment certification programs priced $1,045-$3,075, plus recurring revenue from assessment licensing, practitioner toolkits, and post-certification workshops sold to its global base of certified practitioners. It serves four main segments: HR professionals and organizational leaders, external training consultants and independent mediators, organizations seeking in-house conflict resolution capability, and executive coaches using CDP assessments. Distribution combines direct open enrollment, custom in-house programs, independent-study webinar certification, and a strategic partner network (ILD in Berlin, IWD in Paris, MoneyMind in Brazil, ISE Consultants in Hong Kong/China) reaching 70+ countries. The company does not disclose financial results and operates without external institutional investors.

Name

Mediation Training Institute

Legal name

Mediation Training Institute

Website

https://mediationworks.com

Company type

Private

Founded year

1985

Operating status

Operating

Headcount range

101–250 employees

Short description

Mediation Training Institute (MTI), a division of Eckerd College since 2013, certifies HR professionals, external mediators, and coaches in workplace conflict resolution through its proprietary Conflict Dynamics Profile assessment and the IMI-accredited 40-hour CMT program, serving practitioners and organizations in over 70 countries.

Ownership category

akta.pro rank

Headquarters

HQ city

St. Petersburg

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Professional Certification Programs: MTI generates revenue primarily through professional certification programs including Certified Workplace Mediator and Trainer (CMT) and Certified Trainer (CT) programs. Programs are priced at $2,595-$2,795 for live online and $2,875-$3,075 for in-person delivery, with special pricing for government, non-profit, and educational organizations.
2. CDP Assessment Licensing and Sales: Revenue from certifying practitioners to administer and deliver the Conflict Dynamics Profile assessments (CDP-I and CDP-360). Certified practitioners become eligible to purchase and use the CDP assessments. CDP certification programs are priced at $1,195 for corporate organizations.
3. Seminar Materials and Tool Kits: Sale of participant material kits including Trainer Guides, Participant Workbooks, Quick Reference Guides, and the CDP Coaching Tool Kit. Materials must be purchased for each seminar participant.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels8 records

Core offering

Mediation Training Institute (MTI) specializes in workplace conflict resolution training, certification, and assessment. Founded in 1985, the company develops and delivers proprietary methodologies such as the Conflict Dynamics Profile (CDP), certification programs (CMT, CT), and the Managing Conflict Dynamics (MCD) program for HR professionals, managers, executives, external mediators, and consultants. MTI also offers the LDI Leadership Portal as a software platform for ongoing leadership development.

Product overview

The Mediation Training Institute (MTI) offers a comprehensive suite of workplace conflict resolution and mediation training products and certification programs. The core offerings include the Conflict Dynamics Profile (CDP) assessment instrument (with CDP-Individual, CDP-360, and Group Report variants) and the Certified Workplace Mediator and Trainer (CMT) 40-hour certification program. These are supplemented by the Certified Trainer (CT) program for train-the-trainer certification, the Managing Conflict Dynamics (MCD) 3-day program, and the LDI Leadership Portal as an integrated technology platform. MTI also provides specialized workshops (Coaching for Success, Training for Conflict Competence), assessment tools (Conflict Cost Calculator, Survey of Organizational Conflict Management, Decision to Mediate Guide), the CDP Coaching Tool Kit, and conflict resolution seminar modules (NK, SCC, TPR). The company operates as a division of Eckerd College's Leadership Development Institute and maintains strategic partnerships including ADR Notable integration, serving practitioners in over 70 countries across Africa, Latin America, Asia Pacific, Middle East, Australia, and Europe.

Differentiator

Problem solved

Functional benefit

Products and services

• Conflict Dynamics Profile (CDP)
• Certified Workplace Mediator and Trainer (CMT) Program
• Certified Trainer (CT) Program
• Managing Conflict Dynamics (MCD) Program
• LDI Leadership Portal
• Custom In-House Programs
• Open Enrollment Programs
• Conflict Cost Calculator
• Survey of Organizational Conflict Management

Quantifiable outcome

• Organizations report reduced costs from workplace conflict through implementation of MTI's conflict resolution training and coaching
• +1 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature4 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• Eckerd CollegecoreStrategic or Co-development Partner · 1 January 2013At the end of 2013, Dr. Dan Dana retired and Eckerd College acquired the assets of MTI to complement the Conflict Dynamics Profile assessment instrument. MTI operates as part of Eckerd College's Division of Executive and Continuing Education. Dr. Dana serves as a senior advisor.
• Leadership Development Institute (LDI) at Eckerd CollegecoreStrategic or Co-development PartnerLDI at Eckerd College was founded in 1980 and has been a Network Associate of the Center for Creative Leadership since 1981. LDI delivers executive development programs and supports MTI's training and certification offerings including the CMT program, CDP, and EMP assessments.
• International Mediation Institute (IMI)coreStrategic or Co-development PartnerMTI's CMT program earned accreditation as a Certified Mediator Training Program from IMI. Graduates become IMI Qualified Mediators. IMI is a non-profit initiative driving transparency and high competency standards in mediation worldwide.
• Institute for Leadership Dynamics (ILD)minorChannel Partner/ Reseller/ DistributorBased in Berlin, Germany, ILD is a strategic partner providing profiling feedback, training and certification in the CDP and Entrepreneurial Mindset Profile (EMP) in Europe for over 10 years. They offer training through individual & group coaching and certification throughout Europe.
• Institute for Workplace Dynamics (IWD)minorChannel Partner/ Reseller/ DistributorParis-based strategic partner dedicated to improving quality of life at the workplace. Offers training in the CDP and EMP through individual & group coaching and certification throughout Europe.
• MoneyMindminorChannel Partner/ Reseller/ DistributorBased in Porto Alegre, Brazil, MoneyMind is a strategic partner in leadership and team development. Offers training in the CDP and EMP through individual and group coaching and certification throughout Brazil.
• ISE Consultants LtdminorChannel Partner/ Reseller/ DistributorBased in Hong Kong, ISE Consultants provides dispute resolution services and training. They offer the CMT program through individual and group coaching throughout Hong Kong and China. Founder Roy Cheng was the first mediator to resolve two public disputes in Hong Kong.
• Center for Creative Leadership (CCL)coreStrategic or Co-development PartnerLongstanding relationship since 1981. The Leadership Development Institute at Eckerd College is a Network Associate of CCL, delivering internationally-acclaimed executive development programs to thousands of local, national, and international clients.

Scale indicators3 records

Recent moves7 records

Expansion highlights6 records

Emerging players

• National Conflict Resolution Center (NCRC): NCRC is a nonprofit that provides mediation training and certification programs for workplace and community settings. It is comparable to MTI in delivering conflict resolution curricula and certifications, though with a broader scope that includes community and educational contexts.

Broad incumbents

• FranklinCovey: FranklinCovey is an established corporate training provider offering leadership and performance programs with a certified facilitator network. It overlaps with MTI in workplace behavior training delivered through certification and in-house licensing models, though at much greater scale and breadth.
• Korn Ferry: Korn Ferry is a global organizational consulting firm offering leadership development, assessment, and coaching services that overlap with MTI's HR/L&D and executive coaching use cases, but as part of a much broader talent management portfolio.
• Development Dimensions International (DDI): DDI is a global leadership development firm offering behavioral assessments, training, and certification programs to HR buyers. It competes with MTI in the leadership/conflict training category but as part of a much wider portfolio of talent solutions.

Direct peers

• The Myers-Briggs Company (CPP): CPP publishes the Myers-Briggs assessments and offers certification programs for practitioners who use them in coaching, team development, and conflict work. It is comparable to MTI in relying on proprietary assessments, a certified practitioner network, and continued-education credit partnerships with HR and coaching bodies.
• Hogan Assessments: Hogan provides personality and behavioral assessments used in leadership development, coaching, and conflict scenarios. Like MTI's CDP, Hogan assessments are behaviorally grounded, psychometrics-validated, and licensed to certified practitioners who deliver feedback in organizational settings.
• VitalSmarts (Crucial Learning): VitalSmarts / Crucial Learning offers corporate training programs (Crucial Conversations, Crucial Influence) that compete directly with MTI's workplace conflict and dialogue training. Both target HR and L&D buyers with behavior-change methodologies built on research and delivered via certification and train-the-trainer models.
• Center for Creative Leadership (CCL): CCL is a globally recognized leadership development research and training organization and a long-standing network associate of MTI's parent (LDI at Eckerd). Both deliver behaviorally-grounded leadership and conflict-related training to HR and L&D audiences via assessments and intensive programs.
• Wiley (Everything DiSC): Wiley's Everything DiSC is a workplace behavioral assessment and training suite sold to HR/L&D buyers through a certified practitioner channel. It competes with the CDP on assessment-driven conflict and communication training delivered via certification and train-the-trainer programs.

Others

• ADR Notable: ADR Notable is a mediation practice management platform that has integrated MTI's CMT methodology into its software. It is a technology partner and ecosystem participant rather than a direct competitor, but it sits in the same alternative dispute resolution professional workflow.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/mtimediation
• YouTubeyoutube.com/channel/UCLTwq_pvO0PGp6dlqnrByrw
• Facebookfacebook.com/mediation.training.institute.international
• LinkedInlinkedin.com/company/the-mediation-training-institute-international

Compliance10 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles14 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Mediation Training Institute