Ohana Animal Hospital

What Ohana Animal Hospital does

Ohana Animal Hospital is a privately held, single-location full-service veterinary practice founded in 2017 and based at 2844 Las Positas Rd., Livermore, California, serving the Tri-Valley area (Dublin, Pleasanton, Livermore, San Ramon, Tracy, Brentwood). The hospital provides comprehensive medical, surgical, and preventative care for dogs and cats alongside a parallel specialty track for exotic pets — reptiles, amphibians, and small mammals such as rabbits, guinea pigs, ferrets, and hamsters. The practice is led by two veterinarians: Dr. Jennifer Hacker (UC Davis, 2010), whose clinical interests include behavior, dermatology, and internal medicine with a focus on shelter and rescue medicine, and Dr. Zachary Steffes (UC Davis, 2010), whose credentials in reptile and exotic animal medicine include co-designing the first approved reptile residency program in San Diego and co-authoring a peer-reviewed chapter on emerging chelonian diseases. The team is completed by one veterinary technician (Lauren) and one receptionist (Corrine).

The clinical capability stack includes digital radiology, ultrasound, endoscopy, and a complete in-house laboratory enabling same-visit diagnostics; a full surgical suite covering soft tissue, orthopedic (delivered via a visiting board-certified surgeon), dental, and exotic-animal procedures; a cat-friendly ward separated from dogs to reduce stress; and a dedicated exotic-pet ward with climate control, species-specific lighting, and specialized caging. Differentiated offerings include drop-off exams for commuters (morning drop-off, evening pickup), exotic-pet grooming under sedation, and end-of-life care with on-site euthanasia and grief support. Diagnostic interpretation for complex cases is supplemented through a partnership with board-certified radiologists.

Commercially, the practice operates a direct-to-consumer model with quote-based, pay-as-you-go pricing (no publicly disclosed fee schedule), online appointment requests with a 24-hour response commitment, and a 48-hour prescription refill turnaround. Marketing is concentrated in organic social (Facebook, Twitter/X, Instagram, Pinterest, YouTube), a WordPress blog, Google/Yelp review management, and community outreach through local rescue groups. Revenue is generated entirely through professional service fees — consultations, surgery, dentistry, diagnostics, dermatology, preventative care, and exotic pet services — with ancillary medication/home-delivery revenue routed through a Vetsource channel partnership. The hospital is closed weekends, operates with no disclosed external funding, and appears to be wholly founder/partner-owned.

Name

Ohana Animal Hospital

Legal name

Ohana Animal Hospital

Website

https://theohanaanimalhospital.com

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

1–10 employees

Ownership category

akta.pro rank

Product category

Veterinary Services

NAICS

Veterinary Services (541940), Veterinary Services (54194)

SIC

Services-Health Services (8000)

akta.pro industry

PRIMARYAFAEANAA

Companion Animal Veterinary Clinics & Hospitals

Agriculture & Food Production/Animal Production & Aquaculture/Animal Health & Veterinary Services

Keywords

• Veterinary services
• Exotic pet care
• Preventative pet medicine
• Veterinary diagnostics
• Pet surgical services

Headquarters

HQ city

Livermore

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Veterinary Consultation and Examination Fees: Fees for wellness exams, consultations, and specialist consultations for dogs, cats, and exotic pets including reptiles, amphibians, and small mammals.
2. Surgical Services: Routine and complex surgical procedures including spay/neuter, mass removal, foreign body removal, orthopedic surgeries, and exotic animal surgery.
3. Dental Services: Dental cleanings, digital dental x-rays, surgical extractions, fluoride treatment, and dental-specific diet recommendations.
4. Diagnostic Services: Laboratory testing, digital radiology, ultrasound, and endoscopy services for accurate and timely diagnoses.
5. Dermatology Services: Treatment for skin conditions, allergies, dermatitis, parasites, infections, and autoimmune diseases including allergy testing.
6. Preventative Care and Vaccinations: Wellness exams, tailored vaccination programs, parasite preventatives, and screening for heartworm disease.
7. Exotic Pet Grooming: Nail trimming, filing, sanitary shaves, and mat removals under sedation for exotic pets and small mammals.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels8 records

Core offering

Ohana Animal Hospital is a full-service veterinary hospital providing preventative care, diagnostics, surgery, dentistry, dermatology, hospitalization, ICU, and end-of-life care for dogs and cats, alongside specialized veterinary services for exotic pets including reptiles, amphibians, and small mammals. The hospital operates a physical clinic in Livermore, CA, with on-site digital radiology, ultrasound, endoscopy, and an in-house laboratory, supplemented by species-specific recovery wards and a commuter-friendly drop-off exam service.

Product overview

Ohana Animal Hospital is a full-service veterinary practice offering comprehensive care for dogs, cats, reptiles, amphibians, and small mammals. The hospital operates a unified service model combining general veterinary services (preventative medicine, diagnostics, surgery, dentistry, dermatology, nutrition, pain management, hospitalization, ICU, and end-of-life care) with specialized exotic pet services (exotic-specific ward, diagnostics, surgery, dentistry, grooming, and consultations). Services are organized around core veterinary care for cats and dogs, with a parallel specialty track for exotic pets including reptiles, amphibians, rabbits, guinea pigs, ferrets, and hamsters. The hospital also offers convenience features like drop-off exams and species-specific wards for cat-friendly and exotic pet care.

Differentiator

Problem solved

Functional benefit

Products and services

• Drop-Off Exams Convenience service allowing pet owners in the Tri-Valley area to drop off their dogs or cats in the morning and pick them up before 6 p.m., while staff perform examinations, vaccinations, and diagnostic testing during the day.
• Preventative Medicine Wellness care for dogs and cats including complete physical examinations, tailored vaccinations, parasite preventatives, heartworm screening, and diagnostic testing to establish health baselines.
• Diagnostics In-house laboratory services including complete blood chemistries, blood counts, urinalyses, heartworm tests, viral tests, digital radiology, and ultrasound for expedient diagnosis of pet diseases and illnesses.
• Surgery General and complex surgical services including spay/neuter, mass removal, foreign body removal, eye surgery, thoracic and abdominal surgeries, dental extraction, orthopedic surgeries (performed by a visiting board-certified orthopedic surgeon), and exploratory surgeries.
• Pain Management Multi-modal approach to managing pain in pets with chronic conditions like osteoarthritis and acute pain post-surgery using medications, supplements, and therapeutic modalities.
• Hospitalization Medical oversight and recovery care for pets recovering from illness or surgery, with species-specific veterinary care and modern recovery suites.
• Intensive Care Unit (ICU) Critical care services for medical emergencies including emergency surgery, endoscopy, vital monitoring, IV therapy, oxygen supplementation, blood transfusions, and cardiac resuscitation.
• End of Life Care Compassionate end-of-life services including on-site euthanasia, memorial options, grief support, and quality of life consultations for pet guardians.
• Dentistry Veterinary dental services including dental cleanings, scaling and polishing, digital dental x-rays, surgical extractions and repairs, fluoride treatment, and pain control.
• Dermatology Treatment for pet skin conditions, allergies, and dermatological problems including allergy testing, dermatitis, parasites, infections, autoimmune diseases, and ear infections.
• Nutrition Counseling Nutritional counseling and specialty diet recommendations for pets at every life stage, including prescription diets for conditions such as arthritis.
• Cat-Friendly Ward Dedicated quiet, calm ward providing complete separation from dogs for feline patients during examination, surgery recovery, or illness treatment.
• Exotic Pet Ward State-of-the-art facility providing medical and surgical care and recovery wards for exotic pets including lizards, snakes, tortoises, rabbits, and rodents with climate-controlled environments and species-specific caging.
• Exotic Pet Diagnostics Specialized diagnostic services for exotic pets including endoscopy, radiology, ultrasonography, and full laboratory services tailored for reptiles, amphibians, and small mammals.
• Exotic Pet Surgery & Dentistry Specialized surgical services for exotic pets including soft tissue surgeries, advanced orthopedic procedures, tortoise shell repair, and veterinary dentistry specific to exotics and rodents.
• Exotic Pet Grooming Grooming services for exotic pets including nail trimming and filing, sanitary shaves, and mat removals under sedation.
• Exotic Pet Consultations

Quantifiable outcome

• 24-hour turnaround for appointment requests, 48-hour prescription refill processing
• +1 more outcomes

Named customers9 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Nine partnerships are on record, tiered minor and core.

• Association of Reptilian and Amphibian Veterinarians (ARAV)minorOthersProfessional membership organization for veterinarians specializing in reptile and amphibian care. Dr. Steffes is a member. The hospital is listed on ARAV website as a resource for exotic pet owners.
• Association of Exotic Mammal Veterinarians (AEMV)minorOthersProfessional membership organization for veterinarians specializing in exotic mammal care. Dr. Steffes is a member. The hospital is listed on AEMV website.
• American Veterinary Medical Association (AVMA)minorOthersDr. Steffes is a member of AVMA, the leading professional association for veterinarians in the United States.
• Honey Bee Vet ConsortiumminorOthersDr. Steffes is a member of the Honey Bee Vet Consortium, indicating specialized interest in invertebrate care.
• Board-Certified Orthopedic SurgeoncoreImplementation/ SI/ Consulting PartnerA board-certified orthopedic surgeon visits the hospital to perform specialized orthopedic surgeries for pet patients, extending the range of surgical services offered.
• San Diego Turtle and Tortoise SocietyminorOthersDr. Steffes was a frequent lecturer for this society, discussing hibernation of turtles and tortoises, and general husbandry and care topics.
• San Diego County Veterinary Medical AssociationminorOthersDr. Steffes co-designed the first approved reptile residency program in San Diego, California.
• Board-Certified RadiologistsminorStrategic or Co-development PartnerPartnership with board-certified radiologists for complex diagnostic cases requiring specialized radiology interpretation.
• VetsourceminorChannel Partner/ Reseller/ DistributorThird-party pet health resource providing home delivery of pet medications and supplies through the hospital's website link.

Scale indicators2 records

Recent moves6 records

Expansion highlights4 records

Emerging players

• Bonny Doon Veterinary Services: Independent small-animal/exotic practice in Santa Cruz with a niche exotic pet focus comparable to Dr. Steffes' specialty offering — useful peer for exotic-pet positioning trends.

Broad incumbents

• Ethos Veterinary Health: Specialty and emergency veterinary hospital group with Bay Area presence; competes with Ohana for specialty referrals and emergency cases in the broader East Bay geography.
• BluePearl Pet Hospital: Specialty and emergency veterinary hospital chain with Bay Area locations capturing referrals and after-hours cases that Ohana either refers out or loses to competitors.
• PetVet Care Centers: Consolidator operating numerous general and specialty veterinary hospitals across California, including East Bay sites — comparable service mix and a likely strategic acquirer of independent clinics like Ohana.
• Banfield Pet Hospital: National chain of primary veterinary clinics (frequently co-located in PetSmart) with East Bay locations offering wellness plans, surgery, and diagnostics — direct substitute at the primary-care level.
• VCA Animal Hospitals: Largest national network of veterinary hospitals with multiple Tri-Valley/East Bay locations offering the same general practice plus specialty services; broader portfolio but overlapping primary-care customer base.

Others

• Vetsource: Home-delivery pharmacy and inventory platform that Ohana directly partners with; relevant ecosystem participant for understanding the practice's medication and supply economics.

Direct peers

• Adobe Animal Hospital: Long-established independent small-animal and exotics practice in the Bay Area (Los Altos/Sunnyvale) with a similarly broad service mix including exotic pet medicine — directly comparable full-service + exotics positioning in Northern California.
• Bishop Ranch Veterinary Center: Independent full-service veterinary hospital in San Ramon serving the same Tri-Valley catchment with comparable general medicine, surgery, and urgent care — closest direct local competitor to Ohana.

Regional players

• SAGE Veterinary Centers: Bay Area specialty and emergency veterinary group; while not in the immediate Tri-Valley, it competes for the same specialty referral and emergency revenue that Ohana either captures or deflects.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/ohanaanimalhosp
• YouTubeyoutube.com/channel/UCGuCsjz15BW8z5joyNGDGlA
• Facebookfacebook.com/Ohana-Animal-Hospital-1753925368158408
• Instagraminstagram.com/ohanaanimalhosp
• Pinterestpinterest.com/OhanaAnimal
• LinkedInlinkedin.com/company/ohana-animal-hospital

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ohana Animal Hospital