What TransFingo does

TransFingo is a Singapore-based outsourcing and business process services firm founded in 2003, operating across four primary service lines: business process outsourcing (BPO), recruitment process outsourcing (RPO), IT outsourcing, and business process consulting. The firm serves enterprise clients concentrated in the aerospace, high-tech, and insurance verticals, with a notable aviation arm anchored by TransFingo Aerospace Services (TAS), CW Aero Services, and Delta One as wholly-owned subsidiaries covering aerospace parts distribution, MRO services, and IT services respectively. The firm also operates proprietary technology and product assets including the patented GomiXer food waste digester (with over 3,000 units deployed) and the Xpeto B2B digital platform that underpins internal automation.

TransFingo monetizes through multi-year, quote-based enterprise outsourcing contracts, pricing tied to service scope and headcount rather than transactional pricing, with revenue generated across BPO/RPO engagements, IT outsourcing deals, MRO and aerospace parts sales, and proprietary product sales. Go-to-market is direct enterprise sales supported by delivery centers in Singapore, China, the Philippines, and Malaysia, plus sales offices in Thailand, Japan, Australia, and the UK. The firm holds certifications including bizSAFE, AS9120B (aerospace parts distribution), ISO 9001, and TAFEP, signaling compliance credibility for regulated enterprise and aerospace buyers.

Operationally, the firm employs 251-500 staff and operates as a privately held company with no disclosed funding rounds or external investors. Strategic posture has been expansionary through both M&A (Delta One in 2021, CW Aero Services in 2023) and partnerships (Misochain Technologies for India in 2024, Global Systèmes Asia in 2024), with entry into the space industry signaled by GSTCE 2026 sponsorship. The combination of services-led delivery, proprietary product assets, and aerospace specialization positions the firm as a mid-market APAC outsourcing provider seeking to deepen vertical and geographic reach.

Name

TransFingo

Legal name

Transfingo Pte. Ltd.

Website

https://transfingo.com

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

251–500 employees

Short description

TransFingo is a Singapore-based outsourcing firm founded in 2003 providing BPO, RPO, IT outsourcing, and consulting services to enterprise clients in aerospace, high-tech, and insurance, with delivery centers across APAC and proprietary products including the GomiXer digester and Xpeto platform.

Ownership category

akta.pro rank

Product category

Business Process Outsourcing Services

SIC

Services-Management Services (8741)

akta.pro primary industry

End-User Computing Outsourcing (EUC / Desktop Services) (BPAEAMAE)

Keywords

• Business process outsourcing
• Recruitment process outsourcing
• IT outsourcing services
• Aerospace workforce solutions
• Channel partner management

Headquarters

HQ city

Singapore

HQ country

Singapore

HQ region

Asia

Offices10 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Business Process Outsourcing (BPO): Outsourcing of non-core business activities including finance & accounts, data entry, document digitisation, contact centre, vendor management, and channel sales partner management.
2. Recruitment Process Outsourcing (RPO): Permanent hire, contract/temporary hire, manpower supply, and Professional Employment Organisation services.
3. IT Outsourcing: Managed services, helpdesk support, IT security, IT product consulting, software development, and UI/UX services.
4. Business Process Consulting: Advisory services, risk management, process re-engineering, process automation, shared services consulting, and data analytics.
5. Aerospace Solutions: Aircraft parts trading, expendables supply, ground support equipment, consultancy services, workforce solutions (via Delta One), and market expansion services under TransFingo Aviation Solutions.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

TransFingo is a Singapore-based outsourcing company providing Business Process Outsourcing (BPO), Business Process Consulting, Recruitment Process Outsourcing (RPO), and IT Outsourcing services to mid-to-large enterprises across Asia-Pacific. The group also operates a specialized aviation division (TransFingo Aviation Solutions) delivering aircraft parts trading, MRO workforce solutions, and ground support equipment, alongside proprietary technology products including the Xpeto B2B Channel Program Management Platform and the GomiXer patented food waste digester.

Product overview

TransFingo is a Singapore-based outsourcing company established in 2003 offering Process, Technology, and Outsourcing services across four main service lines: Business Process Consulting, Business Process Outsourcing, Recruitment Process Outsourcing, and IT Outsourcing. The company operates across industry verticals including High-Tech (with Xpeto B2B channel management platform), Aerospace (TransFingo Aviation Solutions, CW Aero Services, Delta One), and Insurance. Key products include Xpeto (B2B Channel Program Management Platform), GomiXer (patented food waste digester system), and AI-driven BPO services combining analytics and automation. The company has expanded regionally with subsidiaries in China, Malaysia, Philippines, and sales offices in Thailand, Japan, Australia, and UK.

Differentiator

Problem solved

Functional benefit

Brands

• Xpeto: B2B Channel Program Management Platform and Services Provider for High-Tech Industry that manages Channel Partner Community and business transactions between them. Mission is to engage, energize and evolutionize the channel of the future by engaging multiple layers of channel partners to transform traditional transactions along distribution channels.
• Transfingo Aviation Solutions (TAS)
• CW Aero Services (CWAS)
• Delta One
• GomiXer

Products and services

• Business Process Consulting Advisory services including Business Advisory, Enterprise Risk Consulting, Process Re-Engineering, Process Automation, Shared Services Consulting, and Data Analytics for mid-to-large enterprises.
• Business Process Outsourcing (BPO) Outsourcing of non-core business activities including Channel Sales Partner Management, Data Entry & Document Digitisation, Finance & Accounts Outsourcing, Contact Centre Outsourcing, and Vendor Management & Procurement Support.
• Recruitment Process Outsourcing (RPO) RPO services including Permanent Hire, Contract Temporary Hire, Manpower Supply, and Professional Employment Organisation for enterprise clients.
• IT Outsourcing IT services including IT Managed Services, IT Helpdesk Support, IT Security, IT Product Consulting, Software Design and Development, and UI/UX Development.
• Xpeto B2B Channel Program Management Platform B2B Channel Program Management Platform that manages Channel Partner Community and business transactions, engaging multiple layers of channel partners to transform traditional distribution channels.
• TransFingo Aviation Solutions (TAS) Aviation solutions including Aircraft Parts Trading, Supply of Aircraft Expendables, Ground Support and Test Equipment, Consultancy and Advisory Services, Workforce Solutions through Delta One, and Market Expansion Services for Asia-Pacific.
• CW Aero Services (CWAS) Ground Support Equipment Solutions, Test Benches Solutions, Tooling Solutions, and Digital Solutions for the aviation industry.
• GomiXer Food Waste Digester System Patented food waste digester system that uses organic microbial substrate to decompose food waste at over 95% rate within 24 hours in a thermally insulated chamber, producing non-potable liquid effluent usable as liquid fertiliser. Installed base exceeds 3,000 units across Asia-Pacific.
• Supply of Skilled Technical Manpower (Delta One) Skilled aerospace manpower supply to MRO companies in Singapore, an approved supplier under the Aerospace Labour Supply Scheme; also general staffing services for FMCG, F&B, and Events industries.
• Digital Twinning and AR/VR Training Solutions Advanced aviation training solutions using digital twinning, 3D, mixed reality, and augmented reality technologies for the aviation industry.

Quantifiable outcome

• >95% food waste decomposition rate within 24 hours
• +1 more outcomes

Named customers2 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability8 records

Feature2 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• Misochain Technologies Private LimitedcoreStrategic or Co-development Partner · 25 September 2024Strategic collaboration MOU signed at MRO Asia Pacific Conference 2024. The partnership aims to expand market reach in Singapore, India and beyond by combining expertise in MRO capabilities and engineering test system solutions. The collaboration will help MRO companies rapidly build approved maintenance capabilities.
• Global Systémes Asia (GSA)coreStrategic or Co-development Partner · 21 February 2024Collaboration agreement signed at Singapore Airshow 2024. Positions TransFingo member companies as engineering and test equipment supplier, as well as MRO representative for GSA and its subsidiaries Global Component Asia Sdn. Bhd. (GCA) and Global Turbine Asia Sdn. Bhd. (GTA) in Singapore, Malaysia and beyond.
• Delta One Pte. Ltd.coreStrategic or Co-development PartnerIntegrated into TransFingo Aviation Solutions as wholly-owned subsidiary in August 2021. Supplies skilled aerospace manpower to major MRO companies in Singapore and is an approved supplier under the Aerospace Labour Supply Scheme.
• CW Aero Services P/L (CWAS)coreStrategic or Co-development PartnerLatest member of TransFingo Group joining Transfingo Aviation Group. Provides ground support equipment solutions, test benches solutions, tooling solutions, and digital solutions. Integration completed to strengthen aviation market presence.
• Setna iOminorStrategic or Co-development PartnerPartnership for aircraft component trading opportunities in Singapore and APAC region.
• DviationminorStrategic or Co-development PartnerJoint venture partnership established November 2018 at Commercial Aviation Services Asia Pacific conference. Strategic partnership in commercial aviation services.
• FAMCOminorStrategic or Co-development PartnerPartner for GomiXer food waste digester installation in Singapore, specifically for first installation at Marina Bay Financial Centre.
• Eski Machine Company Ltd (FAMCO partner)minorStrategic or Co-development PartnerJointly designs, manufactures and markets the GomiXer aerobic digester with TransFingo Group.

Scale indicators4 records

Recent moves9 records

Expansion highlights5 records

Broad incumbents

• ST Engineering: ST Engineering is the parent of ST Aerospace (a major TransFingo reference customer/competitor pedigree), operating one of the largest aerospace MRO networks in Asia and serving as a broader incumbent that competes across TransFingo's aviation solutions portfolio.
• ManpowerGroup: ManpowerGroup is a global staffing and recruitment process outsourcing (RPO) leader with significant APAC presence, competing directly with TransFingo's RPO, permanent hire, and manpower-supply service lines.
• Accenture: Accenture is the largest global consulting and IT/BPO services provider, with extensive APAC delivery capability; competes with TransFingo for enterprise business process consulting, IT outsourcing, and digital transformation mandates.
• Infosys BPM: Infosys BPM is the business process management arm of Infosys, offering end-to-end BPO and IT outsourcing services globally, including in Asia-Pacific; a broader incumbent that overlaps with TransFingo's enterprise outsourcing and digital services.
• AAR Corp: AAR Corp is a US-headquartered aerospace aftermarket services provider offering parts distribution, MRO, and integrated supply-chain solutions, comparable to TransFingo Aviation Solutions' aircraft parts trading and MRO representative offerings but at much larger global scale.

Direct peers

• Teleperformance: Teleperformance is a global contact-centre and digital BPO leader with major Philippines and APAC operations, competing directly with TransFingo's customer-service outsourcing and BPO delivery capabilities.
• Concentrix: Concentrix is a large global BPO and customer-experience outsourcing provider with deep APAC delivery centers, directly competing with TransFingo's contact centre, finance & accounts, and data-entry BPO offerings.
• WNS Holdings: WNS is a global business process management and IT outsourcing company headquartered in Mumbai with strong APAC delivery presence, competing head-on with TransFingo's BPO and IT outsourcing service lines for enterprise clients.
• SIA Engineering Company: SIAEC is a Singapore-based aerospace MRO and aircraft parts trading company that competes directly with TransFingo Aviation Solutions (TAS), Delta One, and CWAS for MRO, parts distribution, and skilled manpower contracts in the region.

Regional players

• Etihad Engineering: Etihad Engineering (formerly ADAT, where TransFingo's Chairman Jeremy Chan was CEO) is a UAE-based aerospace MRO and parts provider; comparable to TransFingo's aviation solutions business but focused on the Middle East/North Africa region rather than Asia-Pacific.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Subsidiaries6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about TransFingo