What Flextools does

Flextools (operating commercially as Sympower) provides a white-label SaaS flexibility platform built for Balance Responsible Parties (BRPs) and adjacent energy market participants. The platform enables BRPs to identify, qualify, and monetise energy flexibility from battery energy storage systems (BESS), renewables, and commercial and industrial (C&I) assets, with module-level support for pre-qualification across ancillary service markets (FFR, FCR, mFRR), automated asset scheduling and activation, and settlement and reporting. Core technical components include customer and asset onboarding tooling (including proprietary 'FlexScans' and pre-qualification workflows), secure integration with BRP trading systems, asset performance insights with optional end-customer access, and an optional 24/7 service desk with preventative maintenance analytics. The company holds ISO 27001:2022 certification for secure operations and B Corp certification.

The product portfolio is structured as a modular platform: the BRP Platform (core white-label SaaS), Symbalance (real-time imbalance and congestion management), Battery Revenue (utility-scale BESS optimisation), and Demand Response (industrial flexibility services). The platform supports multi-market optimisation across ancillary services and manages imbalance and negative pricing exposure.

The business model combines recurring SaaS subscription, professional services (pre-qualification, sales support, optimisation, trading), and managed services where customers can fully delegate operations to Flextools/Sympower. Pricing is quote-based with no publicly disclosed tiers, and the go-to-market is consultative enterprise field sales targeting a narrow set of European BRPs, BESS owners/operators, RES developers, and large C&I facilities (chemical, agriculture, data centres, automotive, cement, metallurgy, pulp and paper). The company is privately held, founded in 2017, headquartered in Uppsala, Sweden with reported operations across the Netherlands and broader Europe, and operates with 11–50 employees.

Name

Flextools

Legal name

Sympower

Website

https://flextools.com

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

11–50 employees

Short description

Flextools (Sympower) provides a white-label SaaS flexibility platform for Balance Responsible Parties, enabling identification, pre-qualification, and monetisation of energy flexibility from BESS, renewables, and industrial assets across European ancillary service markets.

Ownership category

akta.pro rank

Product category

Energy Flexibility Management Software

NAICS

Custom Computer Programming Services (541511), Computer Systems Design Services (541512)

SIC

Services-Prepackaged Software (7372), Electric & Other Services Combined (4931)

akta.pro primary industry

Ancillary Services Aggregation & Bidding Optimization (DER/VPP participation) (EUAFALAJ)

akta.pro secondary industries

Balancing & Imbalance Markets / Real-Time Balancing Energy (EUAFALAH), Energy Trading & Portfolio Optimization for Flexible Assets (Retailer/GenCo/IPP) (EUAFAKAL), Balancing, Ancillary Services & Flexibility Trading (Reserves, Regulation, Capacity) (EUAMAMAC)

Keywords

• Energy flexibility platform
• Balance responsible parties
• Battery storage optimization
• Demand response services
• Grid balancing solutions

Headquarters

HQ city

Uppsala

HQ country

Sweden

HQ region

Europe

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. SaaS Platform Subscription: White-label SaaS platform subscription for flexibility management, providing tools for BRPs to onboard customers, manage assets, and monetise energy flexibility.
2. Professional Services: Pre-qualification, sales support, optimisation, and trading services alongside the platform offering.
3. Managed Services: Full delegation option where Sympower manages operations for BRPs, including 24/7 service desk and asset management.

Go-to-market motion2 records

Distribution channels1 record

Marketing channels3 records

Core offering

Flextools provides a white-label SaaS flexibility platform that enables Balance Responsible Parties (BRPs) and energy companies to identify, qualify, and monetise energy flexibility from battery energy storage systems (BESS), renewables, and commercial & industrial (C&I) assets. The platform covers the full flexibility lifecycle — onboarding, pre-qualification, automated scheduling, multi-market optimisation (FFR, FCR, mFRR), imbalance management, and reporting — and is complemented by adjacent professional services (pre-qualification, sales support, optimisation, trading) and managed-service options including 24/7 ops.

Product overview

Sympower (Flextools) offers an integrated energy flexibility platform with a modular architecture. The core offering is the BRP Platform—a white-label SaaS solution for Balance Responsible Parties—supported by specialized modules including Symbalance for real-time imbalance control, BESS Solutions for battery revenue optimization, and Demand Response services for industrial flexibility. The platform supports the full flexibility lifecycle from customer onboarding and asset management to pre-qualification for ancillary services (FFR, FCR, mFRR) and portfolio optimization.

Differentiator

Problem solved

Functional benefit

Brands

• Symbalance: Real-time control platform for imbalance and congestion management.
• FlexPortal

Products and services

• BRP Platform A white-label SaaS flexibility platform designed for Balance Responsible Parties (BRPs) to identify, qualify, and monetise energy flexibility from battery storage, renewables, and industrial assets. Covers onboarding, pre-qualification, automated scheduling, multi-market optimisation, imbalance/negative-pricing management, and reporting.
• Symbalance Real-time control solution for imbalance and congestion management, enabling energy companies to optimise grid positions and reduce balancing costs.
• Battery Revenue (BESS Solutions) Utility-scale battery energy storage system (BESS) revenue-maximisation solution providing bankable services for asset owners through multi-market optimisation across ancillary services and other markets.
• Demand Response Industrial flexibility services that enable commercial and industrial businesses (chemical, agriculture, data centres, automotive, cement, metallurgy, pulp & paper) to get paid for changing their energy consumption patterns through demand response programs.

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability2 records

Feature6 records

Scale indicators1 record

Recent moves5 records

Expansion highlights4 records

Direct peers

• Piclo: UK flexibility matching platform connecting DERs to DSOs/BRPs for ancillary services. Comparable as a software-led flexibility marketplace.
• GridBeyond: AI-driven energy flexibility platform for C&I sites, BESS, and DSOs/BRPs, optimizing across multiple revenue streams. Directly overlaps with Flextools' multi-market optimization and demand-response activity.
• Voltus: U.S.-focused commercial demand-response and flexibility aggregator that monetizes distributed assets in ancillary services markets. Comparable business model, different geography.
• Energy Pool: European flexibility aggregator offering demand-response and ancillary services aggregation to BRPs/utilities across multiple European countries. Directly comparable as a competing BRP-facing aggregator.
• AutoGrid (Siemens): DER and flexibility optimization platform acquired by Siemens, used by utilities/aggregators for managing distributed assets. Directly competes with the BRP platform's optimization layer.
• Enel X / EnerNOC legacy: Major global demand-response and flexibility aggregation arm, operating one of the largest distributed asset portfolios feeding ancillary services. Strong direct competitor on BRP-facing aggregation.
• REstore (CMA CGM / CLEVER): Demand-response and flexibility aggregator active across European markets, providing industrial flexibility services for BRPs. Directly competes in industrial demand response.
• Kiwi Power (Lightsource): UK-headquartered flexibility aggregator providing balancing, FFR, and demand-response services to BRPs and asset owners. Closest comparable peer on European BRP-facing aggregation.

Broad incumbents

• Schneider Electric (EcoStruxure): Global industrial energy management and demand-response platform with embedded BESS/DER aggregation capabilities. Competes in adjacent BRP/utility software and building/industrial flexibility management.
• Siemens Energy / Xcelerator: Large industrial incumbent offering energy management, grid software, and BESS-adjacent solutions including through AutoGrid. Overlaps on flexibility optimization for utilities/BRPs but as part of a much broader portfolio.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/flextoolsservices

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Flextools