JUST: Access

What JUST: Access does

JUST: Access is a UK-based social enterprise founded in 2016 that operates a transcription, captioning and translation platform targeted initially at the legal sector and extended into education, business, media and public-sector customers. The platform combines AI-powered speech recognition with a human-in-the-loop editorial review process, offering tiered accuracy from approximately 90% (automated) to 100% (Verbatim Edit), and supports more than 20 languages and dialects. Core products include AI Transcription and Technical Transcription, supplemented by vertical-specific offerings PodRecap (podcast show notes) and BoardRecap (board-meeting summaries), plus live accessibility services such as live captioning, subtitles and NRCPD-registered British Sign Language interpretation for online events.

The company's underlying technology is a self-serve web portal (web.just-transcription.com) that ingests pre-recorded audio/video and integrates with Zoom, Microsoft Teams and Google Meet for live and recorded meeting capture. Differentiators emphasized in marketing include a guaranteed accuracy floor of 90%+ via human review, multi-language coverage, an encrypted editing platform with speaker identification and timestamps, custom vocabulary and templates, and flexible pay-as-you-go pricing starting at 10p per audio minute, alongside subscription packages for regular users.

JUST: Access generates revenue primarily through usage-based pricing per audio minute or per event hour, with subscription tiers for high-volume customers and bespoke enterprise packages. Distribution is split between a self-serve product-led growth channel for SMBs and individuals and a sales-led enterprise motion targeting law firms, corporates, universities and government-aligned buyers. The company is recognized as a Tech Nation Rising Stars 2023 cohort winner, holds Crown Commercial Service supplier status, and references customers including Slaughter and May, Addleshaw Goddard, Vodafone, United Utilities, New Era Technology and several UK universities; the company does not disclose funding, revenue or headcount beyond the 1–10 employee range.

Name

JUST: Access

Legal name

Just: Access Limited

Website

https://just-access.org

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

1–10 employees

Short description

JUST: Access is a UK social enterprise, founded in 2016, that provides an AI-powered transcription, captioning and translation platform with human-in-the-loop accuracy guarantees, serving law firms, corporates, universities and media customers across 20+ languages via a self-serve portal and enterprise sales.

Ownership category

akta.pro rank

Product category

Legal Transcription Software

NAICS

Translation and Interpretation Services (54193), Court Reporting and Stenotype Services (561492)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Transcription & Data Capture (Audio/Video to Text) (BPAAAKAI)

akta.pro secondary industries

Podcast Transcription, Captioning & Accessibility Services (MPACADAK), Assistive Hearing & Communication Access (Captioning, Hearing Support, Transcription) (EDAFAKAC)

Keywords

• AI transcription services
• Legal transcription software
• Speech-to-text platform
• Human-edited transcripts
• Captioning and subtitles

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Usage-based transcription services: Pay-per-minute pricing for automated transcription services. Users pay based on audio minutes processed. Supports pay-as-you-go model.
2. Edited transcription services: Premium editing services with higher per-minute pricing (Fast Edit, Verbatim Edit) where human editors review and refine AI-generated transcripts for guaranteed accuracy.
3. Foreign language and translation services: Specialized transcription and translation services in foreign languages at premium per-minute rates.
4. Event services: Per-hour pricing for live event services including subtitles, live captioning, and British Sign Language interpretation.
5. Subscription services: Tailored subscription services for regular users with discounted rates and additional features.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

JUST: Access operates a unified AI-powered transcription platform that combines speech recognition with human-in-the-loop editing to deliver transcripts guaranteed at 90%+ accuracy. The company primarily serves the legal sector with services including automated transcription, human-edited verbatim transcription, podcast show notes (PodRecap), and board meeting summaries (BoardRecap), alongside foreign-language transcription, translation, subtitles, live captioning, and British Sign Language interpretation.

Product overview

JUST: Access is a social enterprise providing a unified transcription platform with AI-powered speech recognition technology. The core offering centers on AI Transcription and Technical Transcription services, supplemented by specialized products including PodRecap (podcast show notes), BoardRecap (board meeting summaries), and a comprehensive events transcription suite. The platform operates on a tiered service model combining automated AI transcription with human editorial review, offering accuracy levels from 90% to 100% guaranteed. Pricing tiers include Automated Transcription (15p/min), Fast Edit (£1/min), and Verbatim Edit (£1.50/min). The platform supports over 20 languages and dialects, integrates with video conferencing tools (Zoom, Teams, Meet), and provides accessibility services including live captioning, subtitles, and British Sign Language interpretation.

Differentiator

Problem solved

Functional benefit

Products and services

• AI Transcription AI-powered automatic transcription service using speech recognition technology to generate transcripts from audio files with guaranteed 90%+ accuracy, significantly reducing time and cost compared to manual transcription. Targeted at law firms, legal departments, businesses, and education customers.
• Technical Transcription Transcription service where AI generates draft transcripts that are reviewed and edited by human editors to produce accurate, reliable text-based records of speeches, interviews, and meetings. Offered with Fast Edit (95% accuracy) and Verbatim Edit (100% accuracy) tiers.
• PodRecap AI-driven podcast show note creator that automatically generates a podcast overview, guest bio, sponsor details, time-stamped highlights of episodes, resource links, and an optional full transcript. Built for podcasters and content publishers.
• BoardRecap Specialized board meeting transcription service for startups, generating monthly board notes and action items for stakeholders and investors. Supports uploading recordings from Teams, Zoom, or Google Meet.
• Foreign Transcription Automated and edited transcription services in over 20 languages and dialects including Arabic, Chinese, French, German, Hindi, Japanese, Korean, Russian, Spanish, Tamil, Turkish, and others. Includes custom vocabulary, speaker identification, and timestamps.
• Translation Full translation service for transcribed content at £6.00 per minute, supporting multiple languages with speaker identification and timestamps.
• Subtitles Subtitle generation service for pre-recorded video files at £86.00 per hour, supporting closed and open captioning with .SRT export options.
• Live Captioning

Quantifiable outcome

• 40% reduction in time spent transcribing calls (United Utilities case study)
• +3 more outcomes

Named customers9 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability4 records

Feature6 records

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Scribie: Scribie offers automated and manually-reviewed transcription at per-minute rates with a multi-tier accuracy model — directly comparable on the human-in-the-loop tiered pricing that JUST: Access uses.
• Rev: Rev is the most directly comparable AI-plus-human transcription platform operating globally with pay-per-minute and subscription pricing. It overlaps heavily on the human-in-the-loop model, English/multilingual support, and legal/customer base.
• Otter.ai: Otter.ai is a leading AI meeting transcription SaaS with Zoom/Teams/Meet integrations and a self-serve PLG motion. Overlaps on automated meeting transcription and free/cheap entry tiers; differs by being primarily AI-only with no human-reviewed tier.
• Trint: Trint offers AI transcription with an in-browser editor for journalists, researchers, and legal/comms teams — the closest product analogue to JUST: Access's editable transcript workflow. Strong overlap on UK/EU enterprise and editorial-style use cases.
• Verbit: Verbit is an AI-plus-human transcription and captioning platform with strong legal, education, and media verticals, mirroring JUST: Access's human-in-the-loop value proposition and enterprise sales motion.
• Happy Scribe: Happy Scribe provides automated and human-reviewed transcription and subtitling across many languages with a similar tiered pricing structure. It directly competes on the foreign-language subtitling and translation SKUs that JUST: Access monetises.
• Sonix: Sonix is an AI transcription platform with an in-browser editor, multi-language support and team/enterprise plans, comparable in product shape, multilingual coverage and per-minute subscription pricing.

Regional players

• Speechmatics: Speechmatics is a UK-based speech recognition engine provider whose ASR technology underpins many transcription products. Comparable as a UK-headquartered speech-AI company with overlapping language coverage and enterprise customers.
• Way With Words: Way With Words is a UK-based transcription and language services provider covering legal, academic and media use cases, comparable on UK market presence and legal/education vertical specialism.

Broad incumbents

• VoiceBase: VoiceBase is an enterprise speech analytics and transcription platform targeted at large call-centre and utilities customers (overlapping with United Utilities as a JUST: Access reference). Comparable on enterprise call-transcription workflows and analytics overlays.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/SpeechToJustice
• LinkedInlinkedin.com/company/justaccessorg

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about JUST: Access