St Luke's Care

What St Luke's Care does

St Luke's Care is an Australian not-for-profit healthcare organisation, established around 1920 and headquartered at 18 Roslyn Street, Potts Point, New South Wales, that operates an integrated healthcare campus serving primarily older Australians in Sydney's eastern suburbs. The organisation employs between 501 and 1,000 staff across a portfolio of services that includes a 58-bed private general, surgical and rehabilitation hospital with four operating theatres; Lulworth House, an Extra Service residential aged care facility (73 Roslyn Gardens, Elizabeth Bay) offering permanent, respite and palliative care; and home and community services including government-funded Home Care Packages and private fee-for-service support. Allied health is delivered through the on-site St Luke's Clinic (clinical nutrition, osteopathy, podiatry, remedial massage) and the Active Life Studio, a physiotherapist-led wellness facility with hydrotherapy pool and smart card-based progress monitoring.

The company's core technology is its on-campus integrated care model, which co-locates acute hospital care, residential aged care, allied health, and preventative services to enable seamless care transitions across settings. Revenue is generated through a recurring mix of fee structures: government subsidies and resident contributions (Means Tested Care Fee, daily fees, accommodation payments) for residential aged care; Home Care Package Levels 1-4 plus private fee-for-service payments for in-home support; private health insurance reimbursements, Medicare Benefits Schedule billing, Workers Compensation, and DVA for hospital and allied health services; and unit-priced community programs (e.g., $85 per new participant for the Royal Botanic Garden dementia program).

St Luke's Care serves five primary customer segments - hospital patients requiring surgical or rehabilitation procedures, aged care residents including those with dementia, home care clients wishing to remain independent, community program participants living with dementia and their carers, and preventative-health seniors. Distribution is predominantly direct (on-campus service delivery plus in-home care) with government acting as a reseller for Home Care Packages. The go-to-market motion is referral-driven from GPs, specialists, allied health professionals and the government aged care assessment process, complemented by community engagement through partnerships with Royal Botanic Garden Sydney and Taronga Zoo. The St Luke's Hospital Foundation operates separately as a charitable fundraising entity, governed by a Board of Directors.

Name

St Luke's Care

Legal name

St Luke's Care

Website

https://slc.org.au

Company type

Private

Founded year

1920

Operating status

Operating

Headcount range

501–1,000 employees

Short description

St Luke's Care is an Australian not-for-profit, founded around 1920, operating an integrated Potts Point healthcare campus for ageing Australians that combines a 58-bed private hospital, residential aged care (Lulworth House), home care services, allied health, and dementia community programs.

Ownership category

akta.pro rank

Product category

Aged Care and Healthcare Services

NAICS

Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly (6233), Continuing Care Retirement Communities (623311), Services for the Elderly and Persons with Disabilities (624120), Nursing Care Facilities (Skilled Nursing Facilities) (62311)

SIC

Services-Nursing & Personal Care Facilities (8050), Services-Home Health Care Services (8082), Services-Social Services (8300)

akta.pro primary industry

Single-Site CCRCs (HLADAEAE)

akta.pro secondary industries

Companion Care & Social Support (non-clinical) (HLADAGAB), Conversation, Cognitive Stimulation & Activity Facilitation (HSABAAAB), Community-Based Senior Centers with Adult Day Services (HLADAIAJ)

Keywords

• Residential aged care
• Private hospital services
• Home and community care
• Allied health services
• Dementia support programs

Headquarters

HQ city

Potts Point

HQ country

Australia

HQ region

Oceania

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Residential Aged Care: Revenue from residential aged care services at Lulworth House, including permanent care, short-term respite care, and palliative care. Funded through a combination of government subsidies (Means Tested Care Fee), daily care fees, and accommodation payments.
2. Home & Community Services: Home care services funded through government Home Care Packages (Levels 1-4) and private fee-for-service arrangements. Services include personal care, domestic assistance, transport, and respite.
3. Private Hospital Services: 58-bed private surgical and rehabilitation hospital generating revenue through private health insurance reimbursements, self-pay patients, Workers Compensation, DVA, and Medicare Benefits Schedule billing.
4. Allied Health Services: Physiotherapy, hydrotherapy, and allied health services billed through private health insurance extras, Medicare EPC plans, Workers Compensation, and DVA.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

St Luke's Care operates Australia's first holistic campus for ageing Australians in Potts Point, Sydney, delivering an integrated suite of healthcare and aged care services. Its portfolio encompasses a 58-bed private surgical and rehabilitation hospital, the Extra Service Lulworth House residential aged care facility, government and private home care services, preventative health and allied health programs, and dementia support services for clients and carers.

Product overview

St Luke's Care is Australia's first holistic campus for ageing Australians, offering an integrated platform of healthcare and aged care services. The portfolio includes St Luke's Private Hospital (a 58-bed general, surgical, and rehabilitation hospital with specialties including sleep medicine and neurosurgery), Lulworth House (Extra Service residential aged care nursing home), Home and Community Services (support at home), the Active Life Studio (physiotherapist-led exercise facility with smart card technology), Hydrotherapy and Physiotherapy Services, the St Luke's Clinic (allied health services including nutrition, osteopathy, podiatry, and remedial massage), Dementia Support Services (including Mind Connect online store, Memory Lane Choir, Community Programs with Royal Botanic Garden Sydney and Taronga Zoo), Carers Support programs, and The Nightingale Café. All services are available on-site at the Potts Point campus, with over 100 years of community care experience.

Differentiator

Problem solved

Functional benefit

Brands

• Lulworth House: Residential Aged Care nursing home providing short term/respite or permanent care. An Extra Service facility offering quality care, accommodation, meals and lifestyle programs.
• Active Life Studio
• Mind Connect
• Nightingale Café

Products and services

• St Luke's Private Hospital A 58-bed general, surgical and rehabilitation private hospital serving older Australians and the wider community, offering specialties such as general surgery, orthopaedic surgery, hand surgery, plastic and reconstructive surgery, ENT, gynaecology and fertility, urology, dermatology, neurosurgery, interventional pain procedures, and rehabilitation and general physician services.
• Sleep Centre Dedicated sleep medicine service investigating, interpreting and managing sleep disorders in adults and children, including adult and paediatric sleep studies and CPAP services.
• Inpatient Rehabilitation Individualised and intensive inpatient therapy with medical and nursing support to help patients regain independence following orthopaedic surgery, fractures or medical illness, including twice-daily physiotherapy in the gym and hydrotherapy pool.
• Lulworth House Residential Aged Care An Extra Service residential aged care nursing home located on the St Luke's Care campus providing short-term respite care, permanent care and palliative care, with quality accommodation, meals and lifestyle programs.
• Home and Community Services Support at home services providing assistance with self-care, daily household tasks, transport and respite for carers, available through government-funded Home Care Packages (Levels 1–4) or private fee-for-service arrangements.
• Active Life Studio Physiotherapist and exercise physiologist-led exercise and wellness studio for seniors featuring state-of-the-art equipment with smart card technology for progress monitoring, offering small group classes such as hydrotherapy, active circuit, strength and balance classes, and individual assessments.
• Hydrotherapy Physiotherapist-supervised aquatic rehabilitation in a heated pool providing buoyancy, pain reduction, muscle strengthening and improved movement and gait, offered as individual sessions or group classes.
• Physiotherapy Services Outpatient physiotherapy including prehabilitation before surgery, post-operative rehabilitation, neck and back pain relief, sports and motor accident injury rehabilitation, and workers compensation treatment, with a half-day rehabilitation program option.
• St Luke's Clinic Allied health clinic on the Potts Point campus providing clinical nutrition, osteopathy, podiatry, remedial massage and outpatient rehabilitation services delivered by specialist doctors and allied health professionals.
• Dementia Support Services Comprehensive dementia support including community programs with Royal Botanic Garden Sydney and Taronga Zoo, the Memory Lane Choir singing group, the Mind Connect online cognitive stimulation store, Café Connect and Carers Connect support groups, and dementia consultations.
• Mind Connect Online store specialising in mental stimulation products including puzzles, games and activities designed to stimulate the mind and help in the prevention and management of cognitive decline.
• Memory Lane Choir Weekly community choir meeting for people living with dementia and their carers, providing social activity with classic songs known to help reduce anxiety and depression, maintain speech and language, and stimulate cognition.
• Community Programs (Dementia-Friendly) Six-week nature-focused activity programs run in partnership with Royal Botanic Garden Sydney and Taronga Zoo, designed to promote cognition, socialisation, physical exercise and engagement for people living with dementia and their carers.
• Carers Support Support for carers' wellbeing through regular services, resources, tip sheets and respite care options including community programs, Café Connect and Carers Connect monthly morning tea groups.
• The Nightingale Café On-site café in the hospital reception offering coffee, baked goods, food, daily lunch specials and refreshments for patients and visitors from 7:30am–3:00pm Monday to Friday.

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Three partnerships are on record, tiered core and minor.

• Royal Botanic Garden SydneycoreStrategic or Co-development PartnerPartnership with Royal Botanic Garden Sydney for dementia-friendly community programs. Three times per year (NSW School Terms 1, 2 & 4), the program offers a 6-week nature-focused activity program including walks, meditation, craft activities, and gardening. Transportation provided from St Luke's Care campus. Designed to promote cognition, socialisation, physical exercise, and engagement for people living with dementia and their carers.
• Taronga ZoocoreStrategic or Co-development PartnerPartnership with Taronga Zoo for dementia-friendly community programs running four times per year (all NSW school terms). Delivered by Taronga Zoo educators, the 6-week program includes animal interaction, education, and access to zoo sections not open to the public. Transportation and morning tea included. Designed to prevent isolation and encourage socialisation.
• Mind Connect AustraliaminorGTM or Marketing PartnerMind Connect is St Luke's Care's online store specialising in mental stimulation products for reducing cognitive decline. Located in The Nightingale Café at the hospital, the store offers puzzles, games, and activities for dementia prevention and management. Available online at mindconnectaustralia.com.au.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Estia Health: ASX-listed residential aged care operator with homes across Australia. Comparable to St Luke's Care as a residential aged care provider but operating as a for-profit, multi-site corporate, contrasting with St Luke's Care's single-campus non-profit model.
• Regis Healthcare: ASX-listed residential aged care provider with a national network of homes offering permanent, respite, and dementia care. Comparable to St Luke's Care as a residential aged care operator serving similar resident profiles but at much larger national scale.
• Australian Unity: Mutual organisation providing retirement living, residential aged care, and home care services alongside broader health and financial services. Comparable to St Luke's Care in offering an integrated portfolio of residential and home-based aged care services for older Australians.
• Bolton Clarke: One of Australia's largest integrated aged care and home care providers, operating residential communities, retirement living, and home support services across multiple states. Highly comparable to St Luke's Care as both organisations bundle residential aged care with home and community services for elderly Australians.
• HammondCare: Independent non-profit provider specialising in residential aged care, dementia care, and home care with deep expertise in dementia support programs. Comparable to St Luke's Care in mission, non-profit status, and emphasis on dementia services including community-based programs.
• Opal HealthCare: One of Australia's largest residential aged care providers with over 80 homes nationally. Comparable to St Luke's Care as a dedicated aged care operator but at much greater scale, with similar focus on dementia care and residential services for the elderly.
• Calvary Health Care: Non-profit Catholic operator of private hospitals, residential aged care, and community care services across Australia. Comparable to St Luke's Care as a values-driven provider running hospitals and aged care alongside community care, often on multi-service campuses.

Broad incumbents

• Bupa Australia: One of Australia's largest private health insurers and a major operator of residential aged care homes and retirement villages. Comparable to St Luke's Care as a significant aged care and health services provider, but at substantially greater scale and with a broader portfolio that includes health insurance.
• Healthe Care (Healthscope): Major private hospital operator in Australia with a national portfolio of acute and rehabilitation hospitals. Comparable to St Luke's Care as a private hospital operator but at substantially greater scale and without the integrated aged care and community services layer.
• Ramsay Health Care: Australia's largest private hospital operator with a global network of hospitals and selective aged care services. Comparable to St Luke's Care as a private hospital operator but operating at much larger scale with broader specialty coverage and stronger payor negotiating power.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubevimeo.com/user61729272
• Facebookfacebook.com/stlukescaresydney
• LinkedInlinkedin.com/company/st-luke's-care
• Instagraminstagram.com/stlukescare

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about St Luke's Care