Cloud Action
Cloud Action (DBA Airo Digital Labs) is a private enterprise AI services and platform firm targeting Fortune 2000 buyers across healthcare, BFSI, manufacturing, retail, and energy with proprietary AI orchestration platforms and implementation services for Salesforce, ServiceNow, BMC, and hyperscaler ecosystems.
- Company typePrivate
- Founded2014
- HeadquartersTulsa, United States
- Headcount101–250
- GTM typeB2B
- OfferingSoftware
What Cloud Action does
Cloud Action, doing business as Airo Digital Labs (Airolabs.ai), is a Tulsa-headquartered, private enterprise AI and digital transformation services firm founded in 2014, operating across the US, UK, and India with a workforce of 101-250. The company targets Fortune 2000 enterprises in healthcare, life sciences, manufacturing, retail, food & beverage, BFSI, education, and energy with a platform-plus-services architecture anchored by the proprietary Agentic AI TrinitySM Package — an AI use case lifecycle management platform integrating deployment, governance, and continuous AI evolution for enterprise scale.
The technology stack centers on orchestration rather than model ownership: the Trinity Package and the AiroCoreAI delivery engine sit atop integrations with hyperscalers (Microsoft Azure, AWS, Google Cloud), enterprise platforms (Salesforce, ServiceNow, BMC, SAP, Oracle, Sitecore), data platforms (Databricks, Snowflake, Informatica), RPA vendors (UI Path, Automation Anywhere), AI foundation model providers (OpenAI, Anthropic, Google Vertex AI, Amazon Bedrock, Cursor), and cybersecurity vendors (CrowdStrike, Palo Alto Networks, Vectra AI). Proprietary purpose-built platforms include elevateAIOps (Salesforce-native agentic IT service management), Action Hub (enterprise integration), Airo's OMNI (employee AI upskilling), and Airo's ViKi (AI telehealth suite).
The business model is a hybrid of enterprise professional services (Enterprise AI Advisory, Intelligent Automation, AIOps and Observability, Data for AI, Cloud for AI, Cybersecurity, Cloud Native App Development, and premium enterprise application implementations for Salesforce, ServiceNow, BMC, and Sitecore) and emerging SaaS platform licensing (elevateAIOps, Action Hub). The SmartSource Model is positioned as a managed-services replacement. The go-to-market is enterprise field sales with quote-based, non-publicly-disclosed pricing, led by Founder & CEO Dev Singh. No funding rounds, ownership structure, or revenue figures are publicly disclosed.
Cloud Action firmographics
Firmographics- Name
- Cloud Action
- Legal name
- Airo Digital Labs
- Website
- https://cloudaction.com
- Company type
- Private
- Founded year
- 2014
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Cloud Action (DBA Airo Digital Labs) is a private enterprise AI services and platform firm targeting Fortune 2000 buyers across healthcare, BFSI, manufacturing, retail, and energy with proprietary AI orchestration platforms and implementation services for Salesforce, ServiceNow, BMC, and hyperscaler ecosystems.
- Ownership category
- akta.pro rank
Cloud Action industry classification
Industry- Product category
- Enterprise AI Consulting and Platform Services
- NAICS
- Software Publishers (513210), Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Programming Services (7371), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- End-to-End Enterprise AI Platforms (MLOps & Model Lifecycle Management) (HDAEANAA)
- akta.pro secondary industries
- AI/ML Engineering & Model Development Services (BPAEAHAF), AI Integration & Orchestration Platforms (Connectors, Workflow, iPaaS for AI) (HDAEANAI), AI Observability, Monitoring & Evaluation Platforms (Drift, Quality, Safety) (HDAEANAF), Responsible AI, Security & Privacy Platforms (Safety, Guardrails, PII) (HDAEANAG), Agents & Autonomous Workflows (Tool Use, Planning, Multi-Agent) (HDAAACAF)
Keywords
Where Cloud Action is headquartered
LocationHeadquarters
- HQ city
- Tulsa
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
Cloud Action business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations
Revenue model
- Enterprise AI Advisory and Consulting: Professional services engagement model providing strategic AI advisory, implementation consulting, and managed services for enterprise clients. engagements include enterprise AI advisory, intelligent automation, AIOps, and cloud transformation services.
- Platform Licensing (elevateAIOps): SaaS platform licensing for proprietary tools including elevateAIOps, Action Hub, OMNI, and ViKi platforms.
- Managed Services (SmartSource Model): The SmartSource model positions as a replacement for traditional managed services, offering ongoing operational support for enterprise applications including Salesforce, ServiceNow, BMC, and Sitecore implementations.
Go-to-market motion1 record
Distribution channels2 records
Marketing channels8 records
Cloud Action product offering
Product offeringCore offering
Cloud Action (legal name Airo Digital Labs) sells a platform-plus-services enterprise AI offering centered on the proprietary Agentic AI Trinity Package, an AI use case lifecycle management system that combines deployment, governance, and continuous AI evolution for enterprise scale. It complements this platform with proprietary products (elevateAIOps, Action Hub, Airo's OMNI, Airo's ViKi) and consulting/implementation services for Agentic AI, cloud and infrastructure, and premium enterprise applications such as Salesforce, ServiceNow, BMC, and Sitecore.
Product overview
Airo Digital Labs is a digital-born enterprise AI and digital transformation consultancy offering a platform-plus-services architecture. The core offering is the Agentic AI Trinity Package, an AI use case lifecycle management platform that integrates deployment, governance, and continuous AI evolution for enterprise scale. This core platform is complemented by proprietary platforms including elevateAIOps (Salesforce-native IT service management), Action Hub (enterprise integration), Airo's OMNI (AI upskilling), and Airo's ViKi (AI telehealth suite). The company also delivers services across four areas: (1) Agentic AI capabilities including Enterprise AI Advisory, Intelligent Automation, AIOps and Observability, and Data for AI; (2) Cloud and Infrastructure services including Agentic Multi-Cloud FinOps, Cloud for AI, Cybersecurity, and Cloud Native App Development; (3) Premium Enterprise Applications services for Salesforce, ServiceNow, BMC, Sitecore, and Product Engineering; and (4) proprietary platforms for IT operations, enterprise integration, employee AI upskilling, and healthcare. The company leverages AI foundation models from OpenAI, Anthropic, Google Vertex AI, Amazon Bedrock, and Cursor. Target clients include Fortune 2000 enterprises across healthcare, life sciences, manufacturing, retail, food & beverage, and BFSI sectors.
Differentiator
Problem solved
Functional benefit
Brands
- elevateAIOps: AI-powered IT service management platform helping enterprises modernize IT operations and employee experience with agentic AI capabilities.
- Action Hub
- Airo's OMNI
- Airo's ViKi
Products and services
- Agentic AI Trinity Package An AI use case lifecycle management platform for enterprises that integrates deployment, governance, and continuous AI evolution into one operational system, orchestrating AI across enterprise workflows, legacy systems, and agent ecosystems while eliminating fragmented delivery, vendor lock-in, and operational complexity.
- AiroCoreAI The proprietary delivery engine that powers Cloud Action's AI solutions and consulting engagements across all service areas, enabling consistent and efficient implementation across enterprise engagements.
- elevateAIOps A platform that helps enterprises modernize IT service management and employee experience with Salesforce-native agentic IT service capabilities, enabling faster, smarter, and more cost-effective IT operations.
- Action Hub An enterprise integration platform designed to connect various enterprise systems and data sources for a connected enterprise operation, enabling workflow automation across the organization.
- Airo's OMNI An AI upskilling platform enabling employee-led innovation and upskilling programs within enterprise organizations, allowing organizations to harness internal innovation potential.
- Airo's ViKi An AI telehealth suite designed to power comprehensive patient care in healthcare settings, powering patient care coordination and clinical workflows for healthcare providers.
- Enterprise AI Advisory (eAIR) Strategic consulting service helping Fortune 2000 enterprises develop winning strategies to navigate the age of AI and create stakeholder value, including AI maturity frameworks and responsible and ethical AI principles.
- Intelligent Automation Enterprise-wide intelligent automation service focused on transforming vision to value across business processes for Fortune 2000 organizations.
- AIOps and Observability Service enabling self-healing, reliable IT operations across multi-cloud environments through AI-driven AIOps and observability capabilities.
- Data for AI Service focused on making enterprise-wide data-driven excellence possible through AI-ready data infrastructure, data engineering, and analytics enablement.
- Agentic Multi-Cloud FinOps A FinOps platform offering where AI agents actually execute cloud cost optimization across multi-cloud environments, enabling automated financial operations for cloud spend.
- Cloud for AI Advisory Strategic consulting for smart cloud strategies to enable AI-powered innovation across enterprise environments.
- Cloud for AI Cloud infrastructure services that are scalable, agile, and optimized for AI workloads, enabling enterprise-grade AI deployment.
- Cybersecurity Services driving cyber resilience and regulatory confidence for modern enterprises, leveraging partners such as Microsoft Azure, IBM, CrowdStrike, Palo Alto Networks, Vectra AI, and HCL.
- Cloud Native App Development Development services that modernize legacy applications into cloud-native applications for digital business transformation.
- Salesforce Services Implementation and consulting services for Salesforce and Agentforce, enabling enterprise transformation from CRM to autonomous execution.
- ServiceNow Services Transformation services for enterprise operations using the ServiceNow platform.
- BMC Services Services that empower businesses through proactive IT service management using BMC solutions, including BMC Helix.
- Product Engineering Services that transform business ideas into scalable SaaS solutions through product engineering expertise.
- SmartSource Model A sourcing and delivery model positioned as a replacement for traditional managed services, providing ongoing operational support for enterprise applications including Salesforce, ServiceNow, BMC, and Sitecore implementations.
- Sitecore Services Strategy, intelligence, and implementation services for Sitecore CMS environments, addressing underperformance and digital experience improvements.
Quantifiable outcome
- Successfully implemented rapid AI adoption for healthcare payer, optimizing customer service and claims processing
- +4 more outcomes
Companies that use Cloud Action
Customer profileNamed customers21 records
Segments6 records
Ideal customer profiles1 record
Cloud Action technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability6 records
Feature6 records
Cloud Action partnerships and signals
Strategic signalPartnerships
21 partnerships are on record, tiered core and strategic.
- MicrosoftcoreAI and cloud partner with products including Microsoft Copilot, Microsoft Azure integration. Multiple logo placements across AI Partners and Cloud Partners sections indicating significant partnership status.
- GooglecoreAI and cloud partner with Google Vertex AI integration. Logo featured prominently in AI ecosystem section.
- Amazon Web Services (AWS)coreCloud infrastructure partner with Amazon Bedrock integration for AI workloads.
- SalesforcecorePremium enterprise applications partner with Salesforce and Agentforce practices. Logo appears in both Cloud Partners and Premium Enterprise Applications sections.
- ServiceNowcorePremium enterprise applications partner offering enterprise operations transformation services.
- BMC SoftwarecorePremium enterprise applications partner with BMC Helix integration capabilities.
- OpenAIstrategicAI technology partner enabling access to OpenAI models and capabilities within the Agentic AI Trinity framework.
- AnthropicstrategicAI technology partner providing access to Claude models for enterprise AI implementations.
- DatabrickscoreData and AI platform partner for enterprise data engineering and AI data infrastructure.
- SnowflakecoreData cloud partner for enterprise data platform and analytics capabilities.
- UI PathcoreRobotic Process Automation partner for intelligent automation implementations.
- Automation AnywherecoreRPA partner for enterprise automation solutions.
- CrowdStrikecoreCybersecurity partner providing endpoint protection and threat intelligence for enterprise security solutions.
- Palo Alto NetworkscoreCybersecurity partner for enterprise network security and cloud security solutions.
- IBMcoreCloud and enterprise technology partner in the cloud partners section.
- VMwarecoreVirtualization and cloud infrastructure partner.
- InformaticacoreData management and integration partner specifically listed in Data Partners section.
- SAPcoreEnterprise applications partner in Premium Enterprise Applications section.
- OraclecoreEnterprise applications and cloud partner.
- SitecorecoreDigital experience platform partner with dedicated Sitecore practice offering strategy, intelligence, and measurable impact.
- KubernetescoreContainer orchestration platform partner in Cloud Partners section.
Scale indicators4 records
Recent moves6 records
Expansion highlights6 records
Cloud Action competitors and assessment
Company assessmentDirect peers
- Slalom: Mid-sized, digital-born consultancy delivering enterprise AI, cloud, and data transformation to Fortune 2000 clients. Closely comparable in size, GTM motion, and platform-plus-services architecture.
- Thoughtworks: Global technology consultancy focused on software-driven digital transformation, AI engineering, and platform engineering for large enterprises. Comparable in custom platform development and enterprise delivery model.
- Persistent Systems: Mid-tier IT services firm with a strong enterprise digital and AI/ML practice serving BFSI, healthcare, and manufacturing. Comparable in size, vertical mix, and platform-anchored services approach.
- Genpact: Enterprise AI and digital transformation services firm with deep BFSI and healthcare verticals and a platform-anchored services model (Genpact Cora). Comparable buyer segments and managed services structure.
Broad incumbents
- Accenture: Global systems integrator with the largest enterprise AI, cloud, and Salesforce/ServiceNow practices. Competes for the same Fortune 2000 transformation mandates with vastly greater bench and brand.
- Deloitte: Big Four firm with substantial enterprise AI advisory and implementation practices across cloud hyperscalers. Competes head-to-head on Fortune 2000 AI transformation deals.
- Cognizant: Global IT services firm with significant enterprise AI, cloud, and digital experience practices. Competes on multi-workstream Fortune 2000 digital programs across healthcare, BFSI, and manufacturing.
- Capgemini: Global SI with dedicated enterprise AI, cloud, and intelligent automation practices. Overlaps with Cloud Action's Agentic AI, AIOps, and cloud transformation offerings.
- Infosys: Global IT services firm with Topaz AI suite and broad cloud/Salesforce/ServiceNow delivery capabilities. Competes on enterprise AI transformations at Fortune 2000 scale.
- Wipro: Global IT services firm with enterprise AI, cloud, and industry-specific transformation practices. Competes on multi-vertical Fortune 2000 digital and AI engagements.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Cloud Action social profiles
Digital presenceCloud Action financial estimates
Financial estimateRevenue estimate
Valuation estimate
Cloud Action leadership team
Management profileNumber of profiles
Profiles2 records
Cloud Action funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Cloud Action M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Cloud Action
What does Cloud Action do?
Cloud Action (legal name Airo Digital Labs) sells a platform-plus-services enterprise AI offering centered on the proprietary Agentic AI Trinity Package, an AI use case lifecycle management system that combines deployment, governance, and continuous AI evolution for enterprise scale. It complements this platform with proprietary products (elevateAIOps, Action Hub, Airo's OMNI, Airo's ViKi) and consulting/implementation services for Agentic AI, cloud and infrastructure, and premium enterprise applications such as Salesforce, ServiceNow, BMC, and Sitecore.
Is Cloud Action a public or private company?
Cloud Action is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Cloud Action founded?
Cloud Action was founded in 2014. It employs 101 to 250 people.
Where is Cloud Action based?
Cloud Action is headquartered in Tulsa, United States, in the North America region.
How does Cloud Action make money?
Three revenue lines are on record. Enterprise AI Advisory and Consulting is the primary driver. The others are platform Licensing (elevateAIOps) and managed Services (SmartSource Model).
Who are Cloud Action's main competitors?
Direct peers on record are Slalom, Thoughtworks, Persistent Systems and Genpact. Broad incumbents are Accenture, Deloitte, Cognizant, Capgemini, Infosys and Wipro.
Does Cloud Action have an API?
No public API is recorded for Cloud Action.
What industry is Cloud Action in?
Cloud Action's product category is Enterprise AI Consulting and Platform Services. Its primary akta.pro industry code is HDAEANAA, End-to-End Enterprise AI Platforms (MLOps & Model Lifecycle Management), with a secondary code of BPAEAHAF, AI/ML Engineering & Model Development Services. Its NAICS code is 513210 and its SIC code is 7372.