Team Merchant
Team Merchant is a privately held US payment processing consultancy that assembles customized "Paymentstacks" of third-party processors, gateways, POS, and hardware for B2B merchants, SMBs, and Rotary/nonprofit membership organizations via its Member Minder Pro partnership.
- Company typePrivate
- Founded2017
- HeadquartersPittsburgh, United States
- Headcount1–10
- GTM typeB2B
- OfferingServices
What Team Merchant does
Team Merchant is a privately held US payment processing solutions provider founded in 2017 by Brian Henciak (President) and Andrew O'Connor (CEO), operating from Chicago, IL and Pittsburgh, PA. The firm does not build proprietary payment technology; instead it assembles and consults on "Paymentstacks" — customized combinations of third-party processors, gateways, POS systems, hardware, analytics, and PCI compliance solutions drawn from a catalog of more than 1,000 integrations and 200+ industry implementations. Its core offering is transparent, interchange-plus (cost-plus) pricing for merchants, supported by 30-day and 90-day savings reviews and dedicated account management available 24/7/365.
The company monetizes primarily through transaction fees on payment processing and earns all revenue via outside sales agents who work fully remote on unlimited lifetime residual income, plus a channel partnership with Member Minder Pro (DACdb/iMembersDB) where Team Merchant is the exclusive payment processor for Rotary clubs and membership organizations. US processing is handled by Payfactory and international processing by Stripe in 40+ countries, with Paycove as the gateway and integrations spanning QuickBooks, Xero, Fishbowl, Oracle, HubSpot, Pipedrive, Base, Clover, Authorize.net, CardConnect, iDonate, and BBPOS hardware. Team Merchant is 100% Rotarian-owned, serves clients ranging from small nonprofits to enterprise distributors like Mutual Sales Corporation and Phillips Corp, and has no disclosed outside funding.
Team Merchant firmographics
Firmographics- Name
- Team Merchant
- Legal name
- Team Merchant
- Website
- https://teammerchant.com
- Company type
- Private
- Founded year
- 2017
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Team Merchant is a privately held US payment processing consultancy that assembles customized "Paymentstacks" of third-party processors, gateways, POS, and hardware for B2B merchants, SMBs, and Rotary/nonprofit membership organizations via its Member Minder Pro partnership.
- Ownership category
- akta.pro rank
Team Merchant industry classification
Industry- Product category
- Payment Processing Services
- NAICS
- Computer and Computer Peripheral Equipment and Software Merchant Wholesalers (42343)
- akta.pro primary industry
- Integrated Payment Processors (PSP/Acquirer) (FSAMABAA)
- akta.pro secondary industries
- Marketplace / Platform Acquiring (PayFac & Sub-Merchant Management) (FSAMABAF), Merchant Acquiring & Processing Platforms (BPAMAFAB)
Keywords
Where Team Merchant is headquartered
LocationHeadquarters
- HQ city
- Pittsburgh
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Team Merchant business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Marketing or Sales, Operations, Technology or R&D, Infrastructure
Revenue model
- Payment Processing Transaction Fees: Team Merchant earns revenue through transaction fees charged on payment processing. They provide transparent, interchange plus (cost-plus) pricing to merchants. The company has multiple direct processing partners and acts as an intermediary to find the best fit for each merchant.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Monthly | MMP Legacy Plan - Absorb Fees |
| Transaction based/ take rate | Pay-as-you-go | MMP Platform Plan - Pass Fees |
| Transaction based/ take rate | Pay-as-you-go | US Clubs - Payfactory Processing |
| Transaction based/ take rate | Pay-as-you-go | International - Stripe via Paycove |
Go-to-market motion3 records
Distribution channels5 records
Marketing channels7 records
Team Merchant product offering
Product offeringCore offering
Team Merchant provides transparent payment processing solutions for merchants, combining interchange-plus (cost-plus) pricing with customized "Paymentstacks" — tailored combinations of payment processors, gateways, POS systems, hardware, and PCI compliance tools. The company acts as a payments consultant and intermediary, integrating multiple third-party platforms (Paycove, Payfactory, Stripe, Authorize.net, CardConnect, Clover) to serve B2B merchants, nonprofits, Rotary clubs, and SMBs across more than 200 industries.
Product overview
Team Merchant is a payment processing solutions provider offering transparent, fee-busting payment services primarily for B2B companies, nonprofits, and membership organizations. The core product is Paymentstacks — a customized combination of payment processing (interchange-plus pricing), hardware, POS systems, payment gateways, and PCI compliance consulting. Key platform integrations include Paycove (gateway for real-time transactions and CRM/accounting integration), Payfactory (US payment processing with Legacy and Platform fee options), DACdb/iMembersDB (membership management for Rotary clubs and nonprofits), Clover POS, and Authorize.net/CardConnect/CardPointe gateways. The company also provides interactive tools including a Payment Stack Visualizer and Savings Calculator. All solutions emphasize transparency, education, and eliminating hidden fees for merchants.
Differentiator
Problem solved
Functional benefit
Products and services
- Payment Processing Services Transparent payment processing with interchange-plus (cost-plus) pricing, providing merchants with clear fee structures. Supports in-store, mobile, and online payments through multiple direct processing partners (Payfactory for US, Stripe for international).
- Paymentstacks Team Merchant's core customized combination of hardware, POS systems, payment gateways, analytics, PCI compliance, and other payment processing solutions tailored to each merchant's specific needs. Combines hundreds of payment processing solutions into merchant-specific stacks.
- Member Minder Pro / DACdb Integration Integrated payment processing for membership organizations (Rotary clubs, nonprofits, foundations) through DACdb software. Features recurring billing for membership dues, donations, and event payments with 2.89% + $0.25 transaction pricing and no annual fees.
- iMembersDB Integration Membership management software integration for organizations, enabling integrated payment processing through Paycove gateway with recurring billing and donation acceptance for iMembersDB users.
- PCI Compliance Consulting Analysis, design, implementation, and support for PCI compliant payment solutions for merchants of all sizes. Includes Security Assessment Questionnaire compliance and vulnerability scans.
- Gateway Consulting Expert analysis to find ideal gateway solutions combining hardware, POS systems, payment gateways, analytics, PCI compliance, and processing solutions. Customizes and combines hundreds of solutions to fit merchant-specific needs.
- Technology Solutions (Hardware, Software, POS, Gateways) Thousands of payment technology solutions including hardware terminals (EMV, NFC/Apple Pay ready), POS systems, payment gateways, P2PE security, and analytics. Compatible with over 1,000 gateways and industry-specific software.
- BBPOS WisePad 3 iOS-compatible P2PE card reader for in-person payments at membership organizations. Requires Apple device with Bluetooth; $157 + tax + shipping; next day shipping available. Cannot be used with Platform Fee accounts.
Quantifiable outcome
- 34% reduction in total payment processing costs
- +4 more outcomes
Companies that use Team Merchant
Customer profileNamed customers6 records
Segments1 record
Ideal customer profiles3 records
Team Merchant technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration19 records
Feature1 record
Team Merchant partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core.
- PaycovecorePaycove is an automated billing and payments solution that integrates seamlessly with CRM systems like Base, Pipedrive, and Hubspot. They provide quoting, invoice generation, and payment acceptance via ACH or credit card. Through the partnership, Paycove and Team Merchant work together to streamline billing and payments for organizations, with companies using the software seeing 47% decrease in time to get paid and 87% decrease in manual billing costs.
- PayfactorycorePayfactory specializes in embedded payment facilitation (payfac) services for integrated software vendors and subscription companies. They provide the backend processing for Team Merchant's US-based merchant accounts with no annual or hidden fees. Payfactory handles deposits, billing statements, and chargeback management.
- Member Minder Pro (DACdb / iMembersDB)coreMember Minder Pro powers DACdb and iMembersDB brands with integrated membership management software. Team Merchant is the exclusive payment processing partner providing seamless payment experience for membership organizations, Rotary clubs, and foundations. This partnership allows integrated processing directly within the membership management platform.
- StripecoreStripe is the payment processing partner for Team Merchant and Member Minder Pro for non-US based merchants. Currently available in over 40 countries with no annual fees, Stripe allows international clubs to accept multiple payment types across borders.
Scale indicators6 records
Recent moves6 records
Expansion highlights5 records
Team Merchant competitors and assessment
Company assessmentDirect peers
- Stax (formerly Fattmerchant): Subscription-based payment processor offering transparent pricing and integrated merchant services. Comparable as a technology-forward ISO targeting cost-conscious merchants with interchange-style pricing.
- National Processing: Payment processing ISO providing merchant services across multiple verticals with agent/reseller distribution. Directly comparable on business model, channel structure, and SMB/mid-market target customer.
- Dharma Merchant Services: Independent sales organization (ISO) focused on transparent, interchange-plus pricing for small and mid-sized merchants. Highly comparable positioning, channel partner model, and SMB/B2B merchant focus.
- Payment Depot: Merchant services provider and ISO offering wholesale/interchange-style payment processing to SMBs. Comparable as a competing ISO with similar transparent-pricing narrative and outside agent distribution model.
- Helcim: Canadian payment processor offering transparent interchange-plus pricing and merchant services to SMBs. Closely comparable on transparent pricing philosophy, multi-processor flexibility, and SMB/mid-market merchant focus.
Emerging players
- CardFlight: Mobile payments technology provider (SwipeSimple) serving SMB merchants with hardware and software bundles. Comparable as an emerging integrated mobile/retail payments player in adjacent segments.
- Payfactory: Embedded payment facilitation (PayFac) platform for ISVs and subscription companies. Direct technology and processing partner of Team Merchant; comparable as an embedded-payments enabler for software platforms.
Broad incumbents
- Square (Block): Large-scale integrated payments, POS, and software provider serving SMBs across all verticals. Comparable on core merchant acquiring and POS offering but at vastly greater scale and with proprietary technology.
- Toast: Restaurant-focused integrated payments and POS platform. Comparable as a full-stack payments + POS provider targeting the same restaurant vertical Team Merchant serves (e.g., Home Bistro Cleveland).
- Stripe: Global payments infrastructure platform. Direct processing partner for Team Merchant's international merchants and an indirect competitor for the same SMB/mid-market acquiring volume.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Team Merchant social profiles
Digital presenceTeam Merchant financial estimates
Financial estimateRevenue estimate
Valuation estimate
Team Merchant leadership team
Management profileNumber of profiles
Profiles2 records
Team Merchant funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Team Merchant M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Team Merchant
What does Team Merchant do?
Team Merchant provides transparent payment processing solutions for merchants, combining interchange-plus (cost-plus) pricing with customized "Paymentstacks" — tailored combinations of payment processors, gateways, POS systems, hardware, and PCI compliance tools. The company acts as a payments consultant and intermediary, integrating multiple third-party platforms (Paycove, Payfactory, Stripe, Authorize.net, CardConnect, Clover) to serve B2B merchants, nonprofits, Rotary clubs, and SMBs across more than 200 industries.
Is Team Merchant a public or private company?
Team Merchant is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Team Merchant founded?
Team Merchant was founded in 2017. It employs 1 to 10 people.
Where is Team Merchant based?
Team Merchant is headquartered in Pittsburgh, United States, in the North America region.
How does Team Merchant make money?
One revenue line is on record: payment Processing Transaction Fees.
Who are Team Merchant's main competitors?
Direct peers on record are Stax (formerly Fattmerchant), National Processing, Dharma Merchant Services, Payment Depot and Helcim. Emerging players are CardFlight and Payfactory. Broad incumbents are Square (Block), Toast and Stripe.
Does Team Merchant have an API?
No public API is recorded for Team Merchant.
What industry is Team Merchant in?
Team Merchant's product category is Payment Processing Services. Its primary akta.pro industry code is FSAMABAA, Integrated Payment Processors (PSP/Acquirer), with a secondary code of FSAMABAF, Marketplace / Platform Acquiring (PayFac & Sub-Merchant Management). Its NAICS code is 42343.