The Arcade Group
The Arcade Group is a French family-owned facility-services conglomerate founded in 1935, operating through specialized subsidiaries to deliver cleaning, security, reception, landscaping, construction, and hospitality services to roughly 3,000 enterprise and government clients across France, with €70M in annual revenue and 4,000 employees.
- Company typePrivate
- Founded1935
- HeadquartersPuteaux, France
- Headcount1,001–5,000
- GTM typeB2B
- OfferingServices
What The Arcade Group does
Groupe Arcade is a privately held, family-owned French facility-services group founded in 1935 and now in its third generation of HORVAT family leadership (François Xavier HORVAT as CEO and Sophie LAURENT-HORVAT as co-leader since 2008). The group operates as a multi-subsidiary services conglomerate delivering professional cleaning, security, reception, landscaping, building/construction, and hospitality services to roughly 3,000 clients across all French territory, employing approximately 4,000 people and generating €70M in annual revenue, ranking it among the top 15 cleaning companies in France. Service lines are organized through named subsidiaries — ARCADE, ASPIROTECHNIQUE, EGNH, ARCADE Sécurité, GARDEN SERVICE, ARKABAT, and ARCADE Accueil et Services — supplemented by two owned hotels (Hôtel d'Orsay and Hôtel Pavillon des Gâtines), each with decades of domain expertise.
The underlying technology is traditional labor-based service delivery rather than a software platform: there are no APIs, no proprietary AI/ML systems, and no digital product surface in the disclosed data. The group's quality and compliance credentials are operational certifications rather than technology assets — ISO 9001 (AFAQ) for Arcade Sécurité, Afaq certification for cleaning operations, Quali Paysage and Entreprises du Paysage qualifications for Garden Service, SNES union membership, and Article L612-14 operating authorization for private security activity. Service delivery is executed through regional agencies, each containing development and exploitation teams to support local proximity.
The revenue model is straightforward B2B professional-services contracting: quote-based service agreements with enterprise, government, and institutional clients across France, including marquee accounts such as Accor, RATP, Engie, La Poste, Sony, CIC, AMELI, CAF, the US Embassy, and Infosys. Go-to-market is sales-led via direct commercial contact, with no disclosed digital marketing or self-serve channels. Customer diversification across sectors (transport, government, banking, energy, hospitality, insurance, tech) reduces single-account risk, while geographic concentration is entirely domestic — France only — with no evidence of cross-border expansion.
The Arcade Group firmographics
Firmographics- Name
- The Arcade Group
- Legal name
- Groupe Arcade
- Website
- https://arcade-groupe.com
- Company type
- Private
- Founded year
- 1935
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- The Arcade Group is a French family-owned facility-services conglomerate founded in 1935, operating through specialized subsidiaries to deliver cleaning, security, reception, landscaping, construction, and hospitality services to roughly 3,000 enterprise and government clients across France, with €70M in annual revenue and 4,000 employees.
- Ownership category
- akta.pro rank
Where The Arcade Group is headquartered
LocationHeadquarters
- HQ city
- Puteaux
- HQ country
- France
- HQ region
- Europe
Offices4 records
Markets served
The Arcade Group business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Supply Chain, Others
Revenue model
- Professional Cleaning Services: Core cleaning and hygiene services for businesses across France including tertiaire, museums, industry, distribution, and schools sectors
- Security Services: Security services through Arcade Sécurité with 500+ professionals serving ERP, IGH, shopping centers, and classic buildings in Ile de France region
- Hospitality Services: Hotel management through two owned properties (Hôtel d'Orsay in Orsay and Hôtel Pavillon des Gâtines in Plaisir) plus specialized hotel cleaning through EGNH subsidiary
- Landscaping and Green Spaces: Garden Service subsidiary provides maintenance, pruning, landscape creation, and interior decoration/event services
- Building and Construction: Arkabat subsidiary provides construction services from structural work to finishing for offices, hotels, residences, and individuals
Go-to-market motion1 record
Distribution channels1 record
Marketing channels1 record
The Arcade Group product offering
Product offeringCore offering
Groupe Arcade is a family-owned facility services company operating across France through multiple specialized subsidiaries. Its core offerings include professional cleaning and hygiene for tertiary, museum, industrial, distribution, and school environments (ARCADE, ASPIROTECHNIQUE), hotel housekeeping (EGNH), security and fire-safety services with over 500 professionals (ARCADE Sécurité), reception and front-desk services (ARCADE Accueil et Services), landscaping and green spaces (GARDEN SERVICE), building construction and renovation (ARKABAT), and hotel management through two owned properties (Hôtel d'Orsay and Hôtel Pavillon des Gâtines).
Product overview
The Arcade Group is a family-owned services conglomerate offering integrated facility management solutions through multiple specialized subsidiaries. The portfolio includes core cleaning/propreté services (ARCADE, ASPIROTECHNIQUE, EGNH), security services (ARCADE Sécurité with 500+ professionals), reception/front-desk services (ARCADE Accueil et Services), landscaping (GARDEN SERVICE), hospitality/hotels (Hôtel d'Orsay, Hôtel Pavillon des Gâtines), and building/construction (ARKABAT). These subsidiaries operate independently under the Groupe Arcade umbrella while sharing the family business values of proximity, responsiveness, and human-scale operations across France.
Differentiator
Problem solved
Functional benefit
Brands
- ARCADE: Core cleaning services for tertiary, museums, industry, distribution, and schooling sectors with over 80 years of experience
- ASPIROTECHNIQUE
- EGNH
- ARCADE SECURITE
- GARDEN SERVICE
- ARKABAT
- ARCADE ACCUEIL ET SERVICES
Companies that use The Arcade Group
Customer profileNamed customers15 records
Segments7 records
Ideal customer profiles2 records
The Arcade Group technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
The Arcade Group partnerships and signals
Strategic signalScale indicators6 records
Recent moves5 records
Expansion highlights3 records
The Arcade Group competitors and assessment
Company assessmentDirect peers
- Onet: Major French multi-services facility services group offering cleaning, security, reception, and maintenance across France with a comparable national footprint and customer base. Directly competes with Arcade across the core propreté franchise and adjacent services.
- Atalian: Large French-headquartered facility services group providing cleaning, security, reception, energy, and multi-technical services across multiple countries. Closely comparable in product breadth and customer profile to Arcade's multi-subsidiary model.
- GSF Propreté: Major French national cleaning and facility services company with similar product offering, customer verticals (transport, retail, hotels), and geographic reach to Arcade. Direct competitor for French propreté contracts.
- Derichebourg Multiservices: French multi-services group with cleaning, security, and facility management offerings serving enterprise and public-sector clients nationally. Overlapping customer base and product portfolio make it a direct French competitor.
Broad incumbents
- Sodexo: Global facility services and food services giant with significant presence in France across cleaning, reception, and facility management. Larger and broader than Arcade but competes for the same enterprise and public-sector facility services contracts.
- ISS A/S: Global facility services provider with substantial French operations spanning cleaning, security, reception, and workplace services. Competes with Arcade for large enterprise and multi-site facility management contracts in France.
- Elior Group: French-listed facility services and catering group with cleaning, security, and concierge offerings. Overlaps with Arcade's service portfolio and enterprise customer base in France, though Elior is significantly larger.
- ABM Industries: Large US-based integrated facility services provider offering janitorial, security, parking, and facility maintenance. Comparable multi-service B2B facility services model, though operating primarily in North America rather than France.
Market position
Weaknesses5 records
Competitive moat5 records
Key risks7 records
Key highlights7 records
Customer concentration
The Arcade Group social profiles
Digital presenceThe Arcade Group compliance and trust
Trust signalCompliance2 records
The Arcade Group financial estimates
Financial estimateRevenue estimate
Valuation estimate
The Arcade Group leadership team
Management profileNumber of profiles
Profiles2 records
The Arcade Group subsidiaries and ownership
Company hierarchySubsidiaries8 records
The Arcade Group funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
The Arcade Group M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about The Arcade Group
What does The Arcade Group do?
Groupe Arcade is a family-owned facility services company operating across France through multiple specialized subsidiaries. Its core offerings include professional cleaning and hygiene for tertiary, museum, industrial, distribution, and school environments (ARCADE, ASPIROTECHNIQUE), hotel housekeeping (EGNH), security and fire-safety services with over 500 professionals (ARCADE Sécurité), reception and front-desk services (ARCADE Accueil et Services), landscaping and green spaces (GARDEN SERVICE), building construction and renovation (ARKABAT), and hotel management through two owned properties (Hôtel d'Orsay and Hôtel Pavillon des Gâtines).
Is The Arcade Group a public or private company?
The Arcade Group is a private company. It is classified as family owned and is currently operating.
When was The Arcade Group founded?
The Arcade Group was founded in 1935. It employs 1,001 to 5,000 people.
Where is The Arcade Group based?
The Arcade Group is headquartered in Puteaux, France, in the Europe region.
How does The Arcade Group make money?
Five revenue lines are on record. Professional Cleaning Services are the primary driver. The others are security Services, hospitality Services, landscaping and Green Spaces and building and Construction.
Who are The Arcade Group's main competitors?
Direct peers on record are Onet, Atalian, GSF Propreté and Derichebourg Multiservices. Broad incumbents are Sodexo, ISS A/S, Elior Group and ABM Industries.
Does The Arcade Group have an API?
No public API is recorded for The Arcade Group.