Experience Fresh
Experience Fresh is a St. Louis-based, full-service marketing and advertising agency serving senior living operators, health & wellness brands, hospitality companies, and financial services firms. It combines creative, performance marketing, and production with proprietary senior-living technology (Occupancy Drive, STAY) and platform partnerships.
- Company typePrivate
- Founded2011
- HeadquartersSt Louis, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Experience Fresh does
Experience Fresh (EXF) is a St. Louis-based, full-service marketing and advertising agency founded in 2011 by Brett Arndt, operating with 30+ full-time employees out of a 13,000 sq. ft. creative studio. The agency delivers integrated strategy, creative, performance marketing, and production services under a verticalized model targeting four sectors: senior living operators, health & wellness brands, hospitality companies (hotels, cruise lines, restaurants), and financial services firms (credit unions, banks, wealth managers). Its core service offering spans brand strategy, brand identity, web design and development, UI/UX, motion graphics, film and photography production, paid digital advertising, PPC, SEO/SEM/GEO, email marketing, and demand generation.
The company has built a proprietary technology layer on top of its agency services, anchored by Occupancy Drive (a standardized operating solution for senior living operators that unifies digital infrastructure, media execution, attribution, and reporting) and STAY (a prospect-engagement platform with an AI-powered virtual assistant, wellness check-ins, and scam-protection features). EXF also serves as the implementation and activation partner for Further (marketing automation) and WelcomeHome (CRM), forming an integrated martech ecosystem aimed at the senior living vertical.
Revenue is generated through professional services (project-based engagements and ongoing agency retainers) and managed services tied to platform implementation and activation. The company manages $15M+ in client media spend, has been recognized on the 2024 Inc. 5000 list at #403, and was recognized at the ASPECT Marketing & Advertising Awards in 2024 and 2025. EXF is privately held, founder-owned, and bootstrapped with no disclosed external funding.
Experience Fresh firmographics
Firmographics- Name
- Experience Fresh
- Legal name
- Experience Fresh
- Website
- https://experiencefresh.com
- Company type
- Private
- Founded year
- 2011
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Experience Fresh is a St. Louis-based, full-service marketing and advertising agency serving senior living operators, health & wellness brands, hospitality companies, and financial services firms. It combines creative, performance marketing, and production with proprietary senior-living technology (Occupancy Drive, STAY) and platform partnerships.
- Ownership category
- akta.pro rank
Experience Fresh industry classification
Industry- Product category
- Advertising & Marketing Services
- NAICS
- Advertising Agencies (541810), Advertising Agencies (54181), Advertising, Public Relations, and Related Services (5418)
- SIC
- Services-Advertising Agencies (7311), Services-Advertising (7310)
- akta.pro primary industry
- Integrated Full-Service Creative Agencies (MPAAAAAA)
- akta.pro secondary industry
- Brand Activations & Experiential Campaign Design (MPAAAGAA)
Keywords
Where Experience Fresh is headquartered
LocationHeadquarters
- HQ city
- St Louis
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Experience Fresh business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Others
Revenue model
- Marketing & Advertising Services: Experience Fresh generates revenue through providing comprehensive marketing and advertising services including brand strategy, creative development, digital marketing, performance marketing, web design and development, film and photography production, and ongoing campaign management. Revenue is generated through project-based engagements and ongoing agency retainer relationships with enterprise clients.
- Platform Integration & Management Services: The company offers integrated solutions combining their services with technology platforms (STAY, Further, WelcomeHome) for senior living operators. This includes implementation, activation, and ongoing optimization services tied to these platforms.
Go-to-market motion3 records
Distribution channels2 records
Marketing channels8 records
Experience Fresh product offering
Product offeringCore offering
Experience Fresh is a full-service marketing and advertising agency providing brand strategy, creative development (brand identity, web design, film, photography), and performance marketing (paid digital ads, PPC, social, email, demand generation, analytics) for enterprise clients. The agency serves senior living operators, health and wellness brands, hospitality companies, and financial services firms, and offers proprietary and partner technology platforms such as Occupancy Drive, STAY, Further, and WelcomeHome with implementation and activation services.
Product overview
Experience Fresh operates as a full-service marketing and advertising agency offering both agency services and proprietary technology products. The agency's core service offering includes brand strategy, creative development (brand identity, campaign development, web design, UI/UX, motion graphics, film, photography), and performance marketing (paid digital ads, PPC, social content, email marketing, demand generation, analytics, reporting). The proprietary product portfolio includes STAY (prospect engagement platform for senior living), Occupancy Drive (operator infrastructure and media execution solution), and partnerships with Further (marketing automation) and WelcomeHome (CRM). These products are designed to work together as an integrated ecosystem for senior living operators, with EXF providing implementation and ongoing activation services across the portfolio.
Differentiator
Problem solved
Functional benefit
Brands
- Occupancy Drive: A standardized operating solution for senior living operators that unifies digital infrastructure, media execution, attribution, and reporting to deliver predictable occupancy performance.
- STAY
Products and services
- Experience Fresh Marketing & Advertising Services Full-service marketing and advertising agency offering brand strategy, brand messaging, digital strategy, go-to-market strategy, brand development, brand identity, campaign development, web design and development, UI/UX, motion graphics, film and photography, post production, paid digital ads, PPC, social content, email marketing, demand generation, and conversion-centric analytics and reporting for enterprise clients in senior living, health and wellness, hospitality, and financial services.
- Occupancy Drive Proprietary operating solution for senior living operators that integrates digital infrastructure, media execution, attribution, and reporting into one accountable platform to reduce marketing waste, improve ROAS, extend lifetime value, and deliver portfolio-wide visibility into occupancy performance.
- STAY Prospect Engagement Platform Prospect engagement technology for senior living operators that extends community presence into prospect homes through daily wellness check-ins, AI-powered virtual assistant (Ellie), scam and fraud protection, IT help desk, direct messaging, event invitations, and engagement touchpoints, integrated with operators' existing CRM and marketing stacks. Experience Fresh provides full-service campaign strategy, hands-on launch support, and ongoing optimization.
- Further Marketing Automation Jumpstart Implementation and activation program for the Further marketing automation platform built for senior living, providing email, SMS, workflows, and attribution capabilities with community-aware personalization. Experience Fresh provides campaign rebuild, activation, strategy, execution support, and transition enablement.
- WelcomeHome Marketing Performance Jumpstart Activation service for the WelcomeHome CRM that connects prospect and resident journey data to marketing strategy, creative, and performance marketing. Includes lead stage validation, data quality assurance, CRM-to-marketing signal mapping, and offline conversion tracking for senior living operators.
Quantifiable outcome
- 14 days to match what took previous agency 10 weeks, ~64% lower cost per conversion for Galerie Living
- +4 more outcomes
Companies that use Experience Fresh
Customer profileNamed customers17 records
Segments5 records
Ideal customer profiles5 records
Experience Fresh technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Experience Fresh partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core.
- STAYcoreEXF serves as the exclusive implementation and activation partner for STAY, the prospect engagement tool for senior living communities. STAY enables communities to extend presence into homes of prospects through daily wellness check-ins, AI assistant, and connection tools. EXF provides full-service campaign strategy, hands-on launch support, and ongoing optimization for communities deploying STAY.
- FurthercoreEXF is a purpose-built implementation partner for Further's marketing automation platform. The partnership includes the Jumpstart program designed to help senior living operators transition, launch, and gain momentum with the platform. EXF provides campaign rebuild, activation, strategy, execution support, and transition enablement for Further customers.
- WelcomeHomecoreEXF partners with WelcomeHome to help CRM users activate their data and connect it to strategy, creative, and performance marketing. The partnership includes the Marketing Performance Jumpstart program that validates lead stages, ensures data quality, maps CRM outcomes to marketing signals, and enables offline conversion tracking.
Scale indicators7 records
Recent moves6 records
Expansion highlights5 records
Experience Fresh competitors and assessment
Company assessmentDirect peers
- GlynnDevins: GlynnDevins is one of the largest marketing agencies dedicated to the senior living industry, providing branding, digital, and performance marketing to operators and communities. It is the closest head-to-head competitor to EXF's senior-living vertical practice.
- Carson Marketing: Carson Marketing is a senior-living-specialized agency offering brand strategy, web development, and lead-generation services to retirement and assisted-living operators. It targets the same buyer and uses a similar embedded-agency model as EXF.
- Creative Senior Marketing: Creative Senior Marketing focuses exclusively on marketing for senior living communities, including website design, lead generation, and CRM integrations. It competes directly with EXF for senior living operator spend.
- Senior Living Media Network (SMN) / SageAge Strategies: SageAge Strategies is a senior-living marketing agency offering digital advertising, content marketing, and lead generation to operators nationwide. It is one of the established specialist competitors in the same vertical EXF leads.
- AVID Design (a Decisely company): AVID Design / Decisely builds websites, branding, and digital marketing programs for senior living and healthcare providers. It is comparable to EXF in combining a senior-living website/marketing offering with senior-care technology services.
Broad incumbents
- HLK: HLK is a full-service creative and media agency working across consumer and B2B brands including financial services and hospitality, comparable to EXF's breadth but lacking EXF's senior-living specialization.
- VML (VMLY&R): VML is a global brand and customer experience agency serving enterprise clients across healthcare, financial services, and hospitality. It competes with EXF at the upper end of the market with broader resources.
- Dentsu Creative: Dentsu Creative is a large global creative network offering brand strategy, advertising, and experience design. It is comparable to EXF's full-service model at scale, including capabilities across healthcare and hospitality.
Regional players
- Schafer Condon Carter: Chicago-based full-service creative agency competing in the Midwest advertising market with similar brand, digital, and media capabilities as EXF. Direct overlap in potential mid-market clients is high.
Emerging players
- August Health: August Health is a senior-living operating platform that increasingly bundles resident-engagement and CRM functions overlapping with EXF's STAY and WelcomeHome integration layer. It is an adjacent player that could evolve into a partner-or-competitor dynamic for activation services.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Experience Fresh social profiles
Digital presenceExperience Fresh financial estimates
Financial estimateRevenue estimate
Valuation estimate
Experience Fresh leadership team
Management profileNumber of profiles
Profiles1 record
Experience Fresh funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Experience Fresh M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Experience Fresh
What does Experience Fresh do?
Experience Fresh is a full-service marketing and advertising agency providing brand strategy, creative development (brand identity, web design, film, photography), and performance marketing (paid digital ads, PPC, social, email, demand generation, analytics) for enterprise clients. The agency serves senior living operators, health and wellness brands, hospitality companies, and financial services firms, and offers proprietary and partner technology platforms such as Occupancy Drive, STAY, Further, and WelcomeHome with implementation and activation services.
Is Experience Fresh a public or private company?
Experience Fresh is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Experience Fresh founded?
Experience Fresh was founded in 2011. It employs 11 to 50 people.
Where is Experience Fresh based?
Experience Fresh is headquartered in St Louis, United States, in the North America region.
How does Experience Fresh make money?
Two revenue lines are on record. Marketing & Advertising Services are the primary driver. The others are platform Integration & Management Services.
Who are Experience Fresh's main competitors?
Direct peers on record are GlynnDevins, Carson Marketing, Creative Senior Marketing, Senior Living Media Network (SMN) / SageAge Strategies and AVID Design (a Decisely company). Broad incumbents are HLK, VML (VMLY&R) and Dentsu Creative. Schafer Condon Carter is listed as a regional player. August Health is listed as an emerging player.
Does Experience Fresh have an API?
No public API is recorded for Experience Fresh.
What industry is Experience Fresh in?
Experience Fresh's product category is Advertising & Marketing Services. Its primary akta.pro industry code is MPAAAAAA, Integrated Full-Service Creative Agencies, with a secondary code of MPAAAGAA, Brand Activations & Experiential Campaign Design. Its NAICS code is 541810 and its SIC code is 7311.