What Chartiers Center does

Chartiers Center is a Pennsylvania-based 501(c)(3) non-profit behavioral health organization founded circa 1968-1970, headquartered in Bridgeville and operating across Allegheny and Washington Counties. The organization delivers an integrated suite of services spanning four core verticals: behavioral health (outpatient therapy, Residential Treatment Program, Mobile Psychiatric Rehabilitation, Creative Recovery, Long Term Structured Residence), substance use treatment (Intensive Outpatient Program, Medication-Assisted Treatment using Suboxone and Vivitrol), intellectual and developmental disabilities (Achievement Program, Choice Center, Forward Together Project), and homeless/housing services (Janus permanent supportive housing plus HUD-funded ATLAS, HESTIA, VESTA, ATHENA, and SALUS programs). Support services include Blended and Administrative Service Coordination, Mary's Market food pantry, and multilingual Language Assistance in Spanish, Chinese, Nepali, Russian, Arabic, and Vietnamese.

The organization operates seven physical sites across two counties, with additional scattered-site housing units and mobile services, and maintains a 16-bed Long Term Structured Residence in Carnegie and a Partial Hospital program in Bridgeville. Revenue derives from insurance reimbursements across a contracted network of approximately 12 payers (Highmark, UPMC Health Plan, PA Medicaid, Medicare, Aetna, Tricare, Magellan, United Behavioral Health, and others), supplemented by HUD grants for housing programs and charitable donations. Customer acquisition is sales-led and referral-based, with intakes channeled through a centralized line (412-221-3302 ext. 123) and the Allegheny Link housing referral system.

Governance is provided by a Board of Directors with executive leadership under CEO Susan Coyle, RN, MPH, supported by a CIO (Lindsay A. Bahl, MBA), Chief Clinical and Program Officer (Rosi Albert, LPC, 29-year tenure), an unnamed CFO, Medical Director (Anna Boettcher, MD), and program-level directors across each service line. Headcount sits in the 101-250 range, with organizational reporting dating the founding to 1970 and operational continuity of 50+ years. Documented outcomes include a 76.5% pre-discharge housing success rate in Janus, 8% above national average depression symptom reduction in outpatient services, and near-29% employment among Janus participants.

Name

Chartiers Center

Legal name

Chartiers Center

Website

https://chartierscenter.org

Company type

Private

Founded year

1970

Operating status

Operating

Headcount range

101–250 employees

Short description

Chartiers Center is a Pennsylvania-based non-profit behavioral health organization delivering integrated behavioral health, substance use treatment, intellectual/developmental disabilities, and homeless/housing services across Allegheny and Washington Counties through outpatient clinics, residential programs, and HUD-funded housing initiatives.

Ownership category

akta.pro rank

Product category

Behavioral Health Services

NAICS

Individual and Family Services (6241), Services for the Elderly and Persons with Disabilities (624120), Residential Intellectual and Developmental Disability, Mental Health, and Substance Abuse Facilities (6232)

SIC

Services-Social Services (8300)

akta.pro primary industry

Community Mental Health Centers (CMHCs) & Public Behavioral Health Providers (HLAFACAI)

Keywords

• Behavioral health services
• Substance use treatment
• Intellectual developmental disabilities
• Supportive housing programs
• Community mental health

Headquarters

HQ city

Bridgeville

HQ country

United States

HQ region

North America

Offices7 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Supply Chain, Others

Revenue model

1. Insurance Reimbursements: Revenue generated through reimbursement from multiple insurance providers including Highmark, Community Care Behavioral Health, Gateway Health Plan Medicare Assured, PA Medicaid, UPMC Health Plan, Value Behavioral Health, Aetna, Tricare, Magellan, United Behavioral Health, United Healthcare, and Medicare for behavioral health, substance use treatment, IDD services, and housing support services.
2. Donations and Charitable Contributions: Donations from individuals, corporate partners, and foundations supporting Mary's Market food pantry, homeless to housing program, and general consumer needs.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels6 records

Core offering

Chartiers Center is a nonprofit behavioral health and social services organization that provides outpatient mental-health therapy, residential mental-health treatment, substance use outpatient programs, mobile psychiatric rehabilitation, IDD day programs and service coordination, creative arts recovery, and homeless/housing programs (ATLAS, HESTIA, VESTA, ATHENA, SALUS) across Allegheny and Washington Counties, Pennsylvania. Services are funded through insurance, county contracts, and grants, and are available to adults, families, and Spanish-speaking residents through language assistance.

Product overview

Chartiers Center is a non-profit healthcare services organization providing behavioral health, substance use treatment, intellectual and developmental disabilities (IDD) services, and homeless/housing support. The organization operates multiple service lines: Recovery Treatment Services (Outpatient Therapy, Residential Treatment Program, Substance Use Outpatient Program, Mobile Psychiatric Rehabilitation, Creative Recovery, Long Term Structured Residence); Recovery Support Services (Janus permanent supportive housing); Homeless Services (ATLAS, HESTIA, VESTA, ATHENA, SALUS housing programs); and IDD Day Programs (Achievement Program, Choice Center, Forward Together Project). Additional support services include Blended and Administrative Service Coordination, Chartiers Center Connections, Mary's Market food pantry, and Language Assistance. Services are delivered across multiple locations in Allegheny County (Bridgeville, Sto-Rox, Dormont) and Washington County, with residential programs maintaining confidential addresses.

Differentiator

Problem solved

Functional benefit

Brands

• Creative Recovery: Social rehabilitation program formerly known as Training and Social Rehabilitation (T&SR), offering opportunities for socialization, participation in groups and activities, and peer support for mental health recovery.
• Mary's Market
• Janus

Products and services

• Outpatient Therapy Outpatient mental-health counseling and therapy services for adults and families, delivered in clinic settings across Allegheny and Washington Counties; available to insured, Medicaid managed-care, and self-pay clients.
• Residential Treatment Program (RTP) Residential mental-health treatment program for adults needing 24-hour structured care, including services delivered by a Certified Registered Nurse Practitioner (CRNP) such as Brittany Endreszl.
• Substance Use Outpatient Program (SUOP/SAOP) Outpatient substance use disorder treatment, including intensive outpatient, general outpatient, and medication-assisted treatment, delivered in office, via telehealth, or in community settings; accepts most insurance plans including Medicaid managed care and offers self-pay, with a family-inclusive approach reflected in the 2023 rebrand tagline.
• Mobile Psychiatric Rehabilitation (MPR) Community-based mental-health rehabilitation services delivered in consumers' own environments by mobile teams, supporting independent living and recovery outside of clinic or residential settings.
• Creative Recovery Arts-based mental-health recovery program that uses creative expression as part of the recovery process for adults served by Chartiers Center.
• Long Term Structured Residence (LTSR) Long-term structured residential program for adults with serious and persistent mental illness, reporting continued positive outcomes for residents served by Chartiers Center.
• Janus Mental Health Permanent Supportive Housing Permanent supportive housing for adults with mental-health needs who are chronically homeless, combining housing access with ongoing mental-health and community support.
• Homeless Services Programs (ATLAS, HESTIA, VESTA, ATHENA, SALUS) Family of outreach, shelter, rapid re-housing, and permanent housing programs serving adults, families, and unaccompanied youth (ages 18-24) experiencing homelessness in Allegheny County, delivered under a Housing First approach that does not require treatment compliance or sobriety as a precondition for housing.
• Achievement Program Adult IDD day program operating Monday-Friday 9:00 a.m.-3:00 p.m., providing structured daytime activities that support community participation and skill-building for adults with intellectual or developmental disabilities.
• Choice Center Adult IDD day program operating Monday-Friday 9:00 a.m.-3:00 p.m., providing structured daytime services for adults with intellectual or developmental disabilities.
• Forward Together Project IDD program serving adults with intellectual or developmental disabilities as part of Chartiers Center's IDD service line.
• Blended Service Coordination Service coordination for individuals eligible for both mental-health and IDD services, helping them navigate multiple systems and access needed supports.
• Administrative Service Coordination Administrative service coordination for individuals receiving county IDD services, assisting with plan implementation and community resource access.
• Washington County Outpatient Services Behavioral-health outpatient services delivered in Washington County, Pennsylvania, including the Washington Outpatient office and the McDonald satellite office, serving adults and families in that region.
• Allegheny County Outpatient Services Behavioral-health outpatient services delivered across multiple Allegheny County locations including Bridgeville, Pittsburgh's North Side, Beechview, and Brentwood, serving adults and families in those communities.
• Mary's Market Community food and resource pantry located at Chartiers Center's North Side campus, providing food assistance and referral resources to community members experiencing food insecurity.

Quantifiable outcome

• Outpatient program exceeds National Studies average by 8% in reduction of depression symptoms
• +3 more outcomes

Named customers4 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Ten partnerships are on record, tiered core and minor.

• Staunton Farm FoundationcoreGTM or Marketing Partner · 1 October 2023Foundation partnership providing grant funding for digital displays at Pittsburgh International Airport, allowing Chartiers Center to showcase mental health tips and resources to travelers.
• Great NonprofitsminorOthersThird-party recognition platform that provides community validation of Chartiers Center's impact through user reviews and ratings.
• GuideStarminorOthersNonprofit information aggregator providing transparency information about Chartiers Center's operations and financials.
• Southwest Regional ChamberminorOthersRegional business chamber membership supporting community visibility and networking.
• ANCORminorOthersNational association representing providers of services to people with intellectual and developmental disabilities.
• National CouncilminorOthersNational organization representing behavioral health providers and advocating for mental health services.
• RCPA (Recovery Council of Pennsylvania)minorOthersState association representing behavioral health providers in Pennsylvania.
• Genoa PharmacyminorStrategic or Co-development PartnerPharmacy partnership housing a Clinical Medication Coordinator at Chartiers Center to assist in coordination of medication dispensed through Genoa and blood draws for required blood work.
• Allegheny LinkcoreChannel Partner/ Reseller/ DistributorCentral point of entry for housing referrals to Chartiers Center's homeless and housing programs. Referrals made through 1-866-730-2368.
• Guardian StorageminorOthersCommunity partner providing collection boxes for White Christmas donation drive.

Scale indicators5 records

Recent moves11 records

Expansion highlights5 records

Broad incumbents

• NHS Human Services: Non-profit providing behavioral health, IDD, and autism services across Pennsylvania and other states with residential and community-based programs comparable in scope to Chartiers Center's IDD and behavioral health lines.
• Pittsburgh Mercy (Trinity Health): Catholic-affiliated behavioral health and IDD provider serving the Pittsburgh region as part of Trinity Health, offering outpatient, residential, and recovery housing services at a larger scale than Chartiers.
• Allegheny Health Network (Highmark): Major regional health system providing behavioral health and IDD services across western Pennsylvania, with the scale and integrated delivery to compete for the same referrals and payer contracts as Chartiers.
• Resources for Human Development (RHD): National non-profit providing behavioral health, IDD, and addiction services across multiple states, with prior presence in Pennsylvania through programs like the C.O.R.E. program noted in Chartiers' management bios.

Direct peers

• Glade Run Lutheran Services: Non-profit serving children, adults, and families with behavioral health, IDD, and autism needs across western Pennsylvania, operating residential, outpatient, and educational programs directly comparable to Chartiers' service lines.
• Wesley Family Services: Pittsburgh-based non-profit providing behavioral health, IDD, autism, and family services across western Pennsylvania, with overlapping outpatient, residential, and community-based programs comparable to Chartiers Center.
• Southwestern Pennsylvania Human Services (SPHS): Regional behavioral health and human services network in western Pennsylvania providing mental health, substance use, IDD, and homeless services through multiple county-level affiliates that closely mirror Chartiers' integrated model.
• Merakey: Large non-profit providing behavioral health, IDD, and autism services across Pennsylvania and multiple states with residential, outpatient, and community programs that overlap materially with Chartiers' offerings.
• Pressley Ridge: Pittsburgh-based non-profit offering behavioral health, residential, and community-based services for children and families, with overlapping treatment and housing programs serving similar western Pennsylvania populations.

Regional players

• Community Counseling Center (Hermitage, PA): Non-profit community mental health provider serving Mercer County in western Pennsylvania with outpatient, residential, and housing services comparable to Chartiers' regional model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/ChartiersCenter
• LinkedInlinkedin.com/company/chartiers-center
• Instagraminstagram.com/chartierscenter
• Xx.com/centerchartiers

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Chartiers Center