Psytechnics

Name

Psytechnics

Website

https://psytechnics.com

Company type

Private

Founded year

2000

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Voice and Video Service Assurance

NAICS

Satellite Telecommunications (5174)

SIC

Telephone Communications (No Radiotelephone) (4813)

akta.pro primary industry

Media Transport & Contribution (SRT/RIST, Satellite/IP, Fiber) (MPAHAKAD)

Keywords

• Voice quality monitoring
• Video quality monitoring
• Voice service management
• Video service management
• Service assurance software

Headquarters

HQ city

Ipswich

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations

Revenue model

1. Hardware Appliances and Software Licenses: NETSCOUT generates revenue through sale of physical appliances (packet brokers, sensors, DDoS mitigation hardware) and software licenses for their observability, cybersecurity, and service assurance platforms.
2. Subscription and Maintenance Services: Ongoing subscription fees for software access, threat intelligence feeds, maintenance, support contracts, and software updates.
3. Professional Services: Implementation, training, and consulting services through NETSCOUT University and professional services teams.
4. Cloud-Based DDoS Protection (Arbor Cloud): Cloud DDoS protection services that defend against large-scale, volumetric attacks as a managed service offering.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels9 records

Core offering

Psytechnics developed voice and video service management software focused on monitoring and assuring the perceptual quality of IP-based voice and video communications. The company's offerings addressed service providers and enterprises needing to measure and maintain call and video quality across real-time unified communications and IP networks.

Product overview

NETSCOUT offers a platform-plus-modules architecture built around the NETSCOUT Data Platform, which produces Smart Data—structured, enriched, AI-ready metadata—as the foundation for all solutions. The enterprise observability portfolio centers on nGeniusONE for Enterprise and InfiniStreamNG for real-time network visibility and packet-level analysis, complemented by specialized sensors (nGenius Edge Sensor, Omnis Sensor, Omnis KlearSight Sensor), streaming (Omnis Streamer), and testing (nGeniusPULSE, nGenius Packet Switches) add-ons. The cybersecurity suite includes Omnis Cyber Intelligence and Omnis CyberStream for threat investigation, along with nGenius Decryption Appliance for SSL/TLS visibility. The DDoS protection lineup features Arbor products (Arbor Edge Defense with AI/ML, Arbor Sightline, Arbor Sightline Mobile, Arbor Cloud, Arbor Threat Mitigation System, and Arbor ATLAS Threat Intelligence) for comprehensive attack mitigation. The service provider/carrier portfolio includes nGeniusONE for Carrier, InfiniStreamNG and InfiniStreamNG RAN for mobile network monitoring, nGenius Session Analyzer, TrueCall, and Omnis RAN with AI-curated datasets for RAN optimization.

Differentiator

Problem solved

Functional benefit

Products and services

• Voice and Video Service Management Software Software offering focused on monitoring and assuring the perceptual quality of IP-based voice and video communications, delivered to telecom operators and enterprises running unified communications and IP media networks.

Quantifiable outcome

• 70% of subscriber issues can be traced to congestion and interference problems identified by nGenius Session Analyzer
• +2 more outcomes

Named customers7 records

Segments7 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration13 records

AI capability5 records

Feature8 records

Partnerships

13 partnerships are on record, tiered core, major and standard.

• Amazon Web Services (AWS)coreTechnology or IntegrationAWS is listed as a technology partner with integration capabilities, enabling NETSCOUT's observability and security solutions to work with AWS cloud environments. The partnership provides customers visibility into AWS workloads and hybrid cloud architectures.
• Google CloudcoreTechnology or IntegrationTechnology partnership for cloud observability integrations enabling NETSCOUT solutions to monitor Google Cloud Platform workloads and hybrid deployments.
• MicrosoftcoreTechnology or IntegrationIntegration partnership for Microsoft Azure cloud environments and Microsoft ecosystem including Azure, Microsoft 365, and enterprise Microsoft solutions.
• VMwarecoreTechnology or IntegrationTechnology partnership for virtualization and cloud infrastructure integrations, enabling visibility into VMware-based data center and cloud environments.
• Cisco SystemscoreTechnology or IntegrationTechnology partnership for network infrastructure integrations, enabling NETSCOUT to provide visibility into Cisco network environments and collaboration platforms.
• ServiceNowmajorTechnology or IntegrationIntegration partnership enabling NETSCOUT's network intelligence to flow into ServiceNow ITSM and security operations workflows for automated incident management.
• SplunkmajorTechnology or IntegrationIntegration partnership for security information and event management (SIEM), enabling NETSCOUT's network telemetry to enhance Splunk security analytics.
• Palo Alto NetworksmajorTechnology or IntegrationSecurity technology partnership integrating NETSCOUT's network visibility with Palo Alto Networks' next-generation firewall and security platforms.
• Red HatstandardTechnology or IntegrationTechnology partnership for enterprise open-source platform integrations, enabling visibility into Red Hat OpenShift and Red Hat Enterprise Linux environments.
• OraclestandardTechnology or IntegrationTechnology partnership for Oracle Cloud Infrastructure integrations and Oracle database/application environments visibility.
• Dell TechnologiesstandardTechnology or IntegrationTechnology partnership for Dell server, storage, and infrastructure integrations, often combined with NETSCOUT's hardware visibility solutions.
• F5standardTechnology or IntegrationTechnology partnership for application delivery controller and network security integrations, enhancing visibility into F5 load balancer and security deployments.
• CitrixstandardTechnology or IntegrationTechnology partnership for virtualization and application delivery integrations, enabling visibility into Citrix virtual desktop and application environments.

Scale indicators3 records

Recent moves2 records

Direct peers

• Cyara: Cyara provides voice and video quality assurance and customer experience testing for contact centers and UC deployments. Direct overlap with Psytechnics on perceptual voice/video quality measurement for enterprise and carrier communications.
• Empirix (now part of Cyara): Empirix specialized in voice quality monitoring and VoIP testing before being absorbed by Cyara. Historical direct competitor to Psytechnics in IP voice quality measurement.
• Hammer (Empirix Hammer): Hammer testing platforms assess voice and video call quality across IP networks. Closely aligned with Psytechnics' IP voice/video quality monitoring value proposition.
• GL Communications: GL Communications offers voice, video, and data quality testing tools for telecom operators and enterprise networks. Comparable in voice/video service assurance capabilities for IP-based communications.

Broad incumbents

• Spirent Communications: Spirent is a larger test and measurement incumbent covering voice, video, and network performance across carrier and enterprise segments. Overlaps with Psytechnics on voice/video quality assessment as part of a broader portfolio.
• AudioCodes: AudioCodes provides VoIP infrastructure and voice quality management solutions for unified communications. Comparable in voice service management and quality monitoring for enterprise telephony.
• Viavi Solutions: Viavi provides network testing, monitoring, and assurance across service provider and enterprise markets. Comparable in video and voice service quality measurement at carrier scale.
• Cisco Systems: Cisco offers integrated voice/video quality monitoring capabilities as part of its collaboration and network management portfolio. Represents a broad incumbent that could absorb specialist voice/video quality features natively.
• Rohde & Schwarz: Rohde & Schwarz offers voice and audio quality testing solutions, including POLQA perceptual voice quality testing used in mobile and IP networks. Comparable standards-based voice quality measurement capability.

Others

• NETSCOUT Systems: NETSCOUT acquired Psytechnics and now incorporates its voice/video quality technology within its broader service assurance portfolio. Functions as both acquirer/integrator and indirect competitor through expanded observability offerings.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights5 records

Customer concentration

• Facebookfacebook.com/netscoutinc

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds2 records

Investors4 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Psytechnics