Chicago Family Health Center

What Chicago Family Health Center does

Chicago Family Health Center (CFHC) is a nonprofit Federally Qualified Health Center (FQHC) founded in 1977, operating a network of six community health centers across Chicago's Southside (South Chicago, Roseland, Pullman, East Side, Chicago Lawn, and CVCA). The organization serves thousands of underserved Chicagoans with comprehensive primary medical care, dental care, behavioral health (including substance use disorder treatment via Medication-Assisted Recovery), HIV/STI testing and treatment (including the Ryan White program), women's health and OB-GYN services (including WIC nutrition), pediatric care, and chronic disease management (diabetes, hypertension). Support services address social determinants of health including care coordination, transportation, housing referrals, Medicaid enrollment, and a sliding scale payment program for uninsured patients.

CFHC's revenue model is reimbursement-driven: income flows from Medicaid and Medicare billing, patient fees on a sliding scale tied to income, and federal grant programs (Ryan White for HIV services, WIC for nutrition, HRSA-funded FQHC services). The technology layer consists of third-party healthcare platforms — Epic MyChart (launched April 2026, replacing the prior Athena Health portal) for patient scheduling, results, messaging, and prescription refills, plus Paylocity for HR/recruiting. The patient-facing technology is standard FQHC infrastructure with no proprietary AI/ML capabilities disclosed.

The go-to-market motion is community-led: patients are acquired through direct phone scheduling (773-768-5000), MyChart self-serve, walk-in HIV/STI screening, community outreach events, and a referral network spanning Roseland Community Hospital, TCA Health, Christian Community Health Center, and social service agencies. Distribution is anchored by six physical clinic locations with extended evening and Saturday hours, plus 24/7 on-call bilingual support and translation services in over 300 languages. The organization is led by CEO Sherry Pace, MBA, governed by a Board of Directors, and recognized with the 2026 HRSA ACE Bronze Award for quality and performance excellence.

Name

Chicago Family Health Center

Legal name

Chicago Family Health Center

Website

https://chicagofamilyhealth.org

Company type

Private

Founded year

1977

Operating status

Operating

Headcount range

251–500 employees

Short description

Chicago Family Health Center is a nonprofit Federally Qualified Health Center founded in 1977, operating six community clinics across Chicago's Southside to deliver affordable primary medical, dental, behavioral health, HIV/STI, and support services to thousands of underserved patients regardless of insurance status.

Ownership category

akta.pro rank

Product category

Community Health Center Services

NAICS

Ambulatory Health Care Services (621), Other Outpatient Care Centers (62149)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Community Health Centers (FQHCs & Look-Alikes) (HLAFAGAB)

akta.pro secondary industries

Community Mental Health Centers (CMHCs) & Public Behavioral Health Providers (HLAFACAI), School-Based Health Centers (HLAFAGAG), Family Care Navigation & Care Coordination Platforms (multi-member care plans, referrals) (HLALAHAL)

Keywords

• Community health services
• Primary medical care
• Behavioral health services
• Dental care services
• HIV and STI testing

Headquarters

HQ city

Chicago

HQ country

United States

HQ region

North America

Offices7 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Healthcare Services Reimbursement and Grant Funding: Revenue generated through reimbursement from insurance plans including Medicaid and Medicare, patient fees on a sliding scale for uninsured patients, and federal grant programs such as the Ryan White program for HIV services, WIC nutrition program, and HRSA-funded community health center services.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Chicago Family Health Center operates a network of six Federally Qualified Health Center (FQHC) clinic locations on Chicago's Southside, providing affordable primary medical care, dental care, behavioral health (including substance use disorder treatment), women's and pediatric health, HIV/STI testing and prevention, and integrated support services (care coordination, translation, transportation, housing, insurance enrollment). Care is delivered on a sliding-scale fee basis to underserved patients regardless of insurance status.

Product overview

Chicago Family Health Center (CFHC) operates a network of six community health centers on Chicago's Southside, founded in 1977. The organization provides an integrated healthcare delivery platform offering primary care, dental care, behavioral health, and support services. Core offerings include Medical Care (Internal Medicine, Family Medicine, Pediatrics, Women's/Men's Health, Chronic Conditions), Dental Care, Behavioral Health (mental health and substance abuse treatment including Medication-Assisted Recovery), and Support Services (care management, translation services, insurance enrollment). The patient-facing technology layer includes MyChart (Epic-powered patient portal) for scheduling, results, and messaging. Additional programs include HIV/STI testing with PrEP/PEP prevention, WIC nutrition program, childhood immunizations, and the NIMAA medical assistant training partnership. The network serves the South Chicago, East Side, Roseland, Pullman, Chicago Lawn, and CVCA communities.

Differentiator

Problem solved

Functional benefit

Products and services

• Medical Care Services Comprehensive primary care for adults and children, including Internal Medicine, Family Medicine, Pediatric Health, Women's Health, Men's Health, and chronic conditions management (HIV/STIs, Diabetes, Hypertension).
• Dental Care Full range of dental services for adults and children including cleanings, exams, X-rays, sealants, restorative treatments, extractions, and pediatric dental care.
• Behavioral Health Mental health and substance use disorder services including treatment for depression, anxiety, PTSD, bipolar disorder, perinatal mood disorders, and Medication-Assisted Recovery (MAR) with Suboxone, Naltrexone, and Narcan.
• Women's Health / OB-GYN Services Comprehensive women's health services including prenatal and postpartum care, contraception, Pap smears, breast and cervical cancer screening through IBCCP, menopause care, and the WIC nutrition program.
• Pediatric Health Services Well-child visits, immunizations, sick visits, developmental screenings, school and sports physicals, lead poisoning prevention, dental care, and behavioral health support for children and adolescents.
• HIV & STI Testing and Prevention Services Free rapid HIV testing, STI testing (chlamydia, gonorrhea, syphilis, trichomoniasis), PrEP and PEP prevention services, Ryan White program for HIV-positive patients, and case management.
• Chronic Disease Management Management of diabetes, hypertension, heart disease, asthma, arthritis, chronic pain, obesity, and high cholesterol with medication management, nutritional counseling, and lifestyle coaching.
• Support Services Care management, patient resource counseling, nutritional counseling, prescription assistance, transportation and housing assistance, Medicaid enrollment support, and the sliding scale payment program.
• NIMAA Medical Assistant Training Program 29-week medical assistant training program targeting Southside Chicago community members, with CFHC covering a portion of tuition and fees for students who continue employment with CFHC after the program.

Quantifiable outcome

• Serves thousands of Chicagoans through a network of six community health centers across Chicago's Southside.

Named customers1 record

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature3 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• R.E.A.C.H. (Roseland Equity and Community-Driven Health)coreStrategic or Co-development Partner · 21 February 2026R.E.A.C.H. is a collaborative initiative hosting community town halls and introducing new health services for Chicago's Far Southside. CFHC is one of multiple collaborating organizations including Roseland Community Hospital, TCA Health, Christian Community Health Center, BELOVED, HRDI, Maryville, and the Illinois Department of Healthcare and Family Services, serving neighborhoods such as Auburn Gresham, Roseland, and West Pullman.
• National Institute for Medical Assistant Advancement (NIMAA)coreStrategic or Co-development PartnerCFHC partners with NIMAA to host medical assistant training cohorts, welcoming 10 students per year (5 in spring, 5 in fall) to become certified MAs. CFHC covers a portion of tuition and fees for students who continue with CFHC after the program. The 29-week program targets Southside Chicago community members interested in healthcare careers.
• Illinois Department of Healthcare and Family ServicescoreStrategic or Co-development PartnerState agency collaborating with CFHC and other organizations through R.E.A.C.H. to provide healthcare services and social support programs to Far Southside residents, including Medicaid enrollment assistance and healthcare access initiatives.
• UChicago MedicineminorStrategic or Co-development PartnerUChicago Medicine experts participated in a community conversation on cancer misinformation hosted by CFHC at the South Chicago location, providing accurate cancer information and addressing community myths.
• Roseland Community HospitalcoreStrategic or Co-development PartnerPartner organization within the R.E.A.C.H. collaborative, hosting the community town hall event and collaborating on new health services including a New Obstetrics Unit, Doula Services, housing for pregnant mothers, and mental health support for Far Southside residents.
• Illinois Breast and Cervical Cancer Program (IBCCP)minorStrategic or Co-development PartnerCFHC offers free breast and cervical cancer screenings through IBCCP for uninsured or underinsured Illinois women, including mammograms, clinical breast exams, pelvic exams, and Pap tests.
• Women, Infants, and Children (WIC) ProgramminorStrategic or Co-development PartnerCFHC operates the WIC nutrition program providing federally funded nutritious foods, nutrition education, and essential resources to eligible pregnant women, new mothers, infants, and children under five.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Erie Family Health Centers: Federally qualified health center operating multiple clinics across Chicago and surrounding suburbs, offering integrated primary, dental, and behavioral health care to underserved populations — the closest 1:1 comparable to CFHC in mission, service mix, and patient segment.
• TCA Health: Chicago-area FQHC on the South Side providing primary care, behavioral health, and supportive services to underserved communities; explicitly listed as a CFHC partner within the R.E.A.C.H. collaborative.
• Christian Community Health Center: Chicago South Side FQHC delivering primary medical, dental, and behavioral health services to uninsured and Medicaid populations; a direct peer and R.E.A.C.H. collaborative partner of CFHC.
• Lawndale Christian Health Center: Federally qualified health center serving Chicago's West Side with primary care, dental, behavioral health, and pharmacy services — directly comparable mission, payor mix, and integrated service model.
• Near North Health Service Corporation: Chicago FQHC providing comprehensive primary care, pediatrics, women's health, and behavioral health to underserved residents; similar scale and integrated service offering to CFHC.
• Howard Brown Health: Chicago-based FQHC with multiple clinics delivering primary care, behavioral health, and HIV/STI services with deep community focus — overlaps strongly with CFHC's HIV/STI program and integrated care approach.
• Heartland Alliance Health: Chicago FQHC and supportive services provider offering primary care, behavioral health, and social services to individuals experiencing homelessness and poverty; comparable integrated medical-plus-social-services model.
• PCC Community Wellness Center: Multi-site FQHC operating across Chicago's western suburbs with primary care, behavioral health, and support services; closely comparable to CFHC in clinic network scale and patient demographics.

Broad incumbents

• UChicago Medicine: Major Chicago academic health system with deep community-health programs on the South Side; an incumbent that increasingly competes for community primary-care patients and partners with CFHC on community outreach.
• Advocate Health (Advocate Aurora Health): Large regional health system operating extensive outpatient and community health services across metropolitan Chicago; a broad incumbent whose community investments overlap with FQHC service areas.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Chicago Family Health Center