What EGEO does

EGEO bv is a privately held Belgian IT services company founded in 2013 and headquartered in Antwerp (Romeynsweel 8, 2030 Antwerpen). The firm specializes in IT support, consultancy, and managed technology services for medical practices in Belgium, with its core customer base being Flemish primary-care group practices (groepspraktijken), supplemented by solo physicians, small practices, and on-call medical services (wachtposten). It was founded by Dr. Arnout Van Den Kieboom, a former practicing physician who combined clinical experience with IT expertise, and who transitioned to full-time managing director in November 2021. EGEO reports that more than 250 practices have entrusted the firm with their IT infrastructure since inception, and it operates with a small team of 1-10 employees on a bootstrapped basis with no external funding events.

The company's core technology stack centers on cloud-based VoIP telephony (EGEO Phone System, including a Medical variant with silent alarms), Desktop as a Service (DaaS), cloud hosting, and integrations with Belgian medical practice management software (Permamed, EMD systems, E-health, CareConnect, Daktari). Its product portfolio is modular: telephony (EGEO Phone System, VoIP parlofonie intercom), the Mya online appointment scheduling system, ScreenCast digital signage for waiting rooms, Cryptomail GDPR-compliant encrypted email (powered by Tutanota), AnyCare and AnyCare Cloud managed-IT service packages, Computer Telephony Integration (CTI) linking phones to medical dossiers, web design and hosting, and Brother MPS managed print services. The architecture allows practices to bundle individual services into comprehensive care packages.

EGEO's business model combines recurring monthly subscriptions (VoIP telephony with unlimited incoming calls, AnyCare managed services, DaaS, cloud hosting) with one-time revenue from hardware sales, installation, and consultancy. Pricing is quote-based rather than published, reflecting the customized nature of each practice deployment. Go-to-market is direct consultative sales leveraging the founder's medical network and word-of-mouth referrals, supported by content marketing (blog), LinkedIn and Facebook presence, and WhatsApp-based post-sale support. Distribution is single-country (Belgium), with primary depth in Flanders and notable customer case evidence in Antwerp, Leuven, and Lint. Customer concentration is dispersed across hundreds of small-to-mid medical practices, while vertically and geographically concentrated in Belgian primary care.

Name

EGEO

Legal name

EGEO bv

Website

https://egeo.be

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

1–10 employees

Short description

EGEO is a Belgian IT services firm, founded in 2013 by physician Dr. Arnout Van Den Kieboom, that delivers cloud VoIP telephony, managed IT, DaaS, and medical-software integrations to more than 250 medical practices in Flanders from its Antwerp headquarters.

Ownership category

akta.pro rank

Product category

Healthcare IT Services

NAICS

Computer Facilities Management Services (541513), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Computer Systems Design Services (541512)

SIC

Services-Computer Integrated Systems Design (7373), Services-Telephone Interconnect Systems (7385), Services-Facilities Support Management Services (8744)

akta.pro primary industry

EHR/EMR Integration & Interoperability Middleware (HL7/FHIR) (HLALAKAD)

akta.pro secondary industry

Nurse Triage & Clinical Call-Center Teletriage Platforms (HLALAJAC)

Keywords

• Medical practice IT services
• Cloud telephony solutions
• Managed healthcare IT
• Medical VoIP telephone systems
• Practice management software

Headquarters

HQ city

Antwerp

HQ country

Belgium

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales

Revenue model

1. VoIP Telephony Services: Monthly subscription fees for cloud-based telephone systems including installation, configuration, hardware, and unlimited incoming calls. Includes medical-specific features for healthcare practices.
2. IT Infrastructure & Hardware: Sales of computers, servers, printers, network equipment, and peripherals to medical practices. Includes installation and configuration services.
3. Managed IT Services (AnyCare): Recurring maintenance and support packages covering remote and on-site interventions, software updates, security, and consulting.
4. Cloud Hosting & DaaS: Virtual desktop and server hosting services from professional data centers, offering monthly subscription-based access.
5. Consulting & Implementation: Professional services including IT audits, practice optimization consulting, new hardware recommendations, and implementation support.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

EGEO delivers integrated IT infrastructure and cloud-based telephony solutions to medical practices in Belgium, anchored on its EGEO Phone System (with a Medical variant), AnyCare/AnyCare Cloud managed IT services, the Mya online scheduling system, ScreenCast waiting-room displays, encrypted email (Cryptomail), and DaaS cloud desktops. Offerings are sold as bundled, subscription-based packages with custom quoting, professional installation, and ongoing remote/on-site support, allowing physician customers to outsource IT operations end-to-end.

Product overview

EGEO offers a comprehensive suite of IT solutions primarily designed for medical group practices, combining cloud-based telephony, intelligent scheduling, and managed IT services. The product portfolio centers on EGEO Phone System (available in standard and Medical versions) as the core VoIP telephony platform, complemented by the Mya intelligent online agenda for patient appointment scheduling and ScreenCast digital signage for waiting rooms. Additional modules include VoIP intercom (parlofonie), secure encrypted email (Cryptomail), and Computer Telephony Integration (CTI) that links the phone system to medical practice software. The AnyCare/AnyCare Cloud packages provide comprehensive managed IT care covering installation, maintenance, and support services. Rounding out the offering are web design services and Brother MPS printer management. The platform operates on a modular architecture where practices can select individual services or bundle them through comprehensive care packages.

Differentiator

Problem solved

Functional benefit

Brands

• AnyCare: Managed IT care formula covering all IT needs for customers.
• AnyCare Cloud
• Mya
• ScreenCast
• Cloudtelefonie
• EGEO Phone System
• EGEO Phone System Medical
• Parlofonie
• Cryptomail

Products and services

• Cloudtelefonie / EGEO Phone System Cloud-based VoIP telephone system for businesses and medical practices, including installation, configuration, device provision, unlimited incoming calls, voicemail, queues, and call routing managed on a monthly subscription.
• EGEO Phone System Medical Specialized VoIP phone system version for medical group practices featuring extra medical-specific capabilities such as silent alarms for emergency situations, automatic call forwarding, and functions tailored to group-practice needs throughout the day.
• AnyCare Comprehensive managed IT maintenance and support package covering all technology needs for businesses, including remote and on-site interventions, software updates, security, and consulting on a recurring subscription.
• AnyCare Cloud Cloud-based managed IT care solution providing comprehensive maintenance, backup, security, and support delivered from professional data centers on a monthly subscription basis.
• Mya Smart Agenda Online appointment scheduling system for medical practices that allows patients to book appointments online while providing physicians with intelligent calendar management, reducing patient phone calls and optimizing practice utilization.
• ScreenCast Digital information screens for waiting rooms or reception areas that play custom presentations and enable patient call-through directly from the screen system.
• Cryptomail Secure encrypted email service for medical practices built on the Tutanota partnership, providing end-to-end encrypted email communication with GDPR-compliant servers in Germany; recipients access messages via password-protected links.
• Desktop as a Service (DaaS) Cloud-based virtual desktop service providing a full Windows environment accessible from any device with internet, eliminating dependence on local hardware, mitigating data-loss risk from stolen or failing devices, on a monthly subscription.
• Webdesign, Hosting & Beheer Custom website design, hosting, and ongoing management services for medical practices and other businesses.
• Brother MPS (Managed Print Services) Managed Print Services solution offered in partnership with Brother, providing printer fleet management and supplies for business and medical-practice customers.
• Consultancy IT consulting service covering audits of existing or desired IT environments, hardware procurement advice, and customized solution design for medical practices and businesses.
• Installatie (Installation Services) Professional installation and configuration services for IT infrastructure including cabling, firewalls, switches, computers, servers, and printers.
• Onderhoud (Maintenance Services) Recurring maintenance services ensuring hardware and software remain in optimal condition through scheduled maintenance formulas.
• Support (Technical Helpdesk) Technical support service via phone, email, or website with remote troubleshooting prioritized and on-site intervention when necessary, covering both hardware and software issues for customers.

Quantifiable outcome

• Recovery from technical issues within 5 minutes
• +3 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature6 records

Partnerships

Six partnerships are on record, tiered minor and core.

• SD WorxminorOthersEGEO works with SD Worx as a processor of personal data for payroll administration of their employees. SD Worx handles salary administration on behalf of EGEO as required by Belgian law.
• MensuraminorOthersExternal prevention advisor collaborating with EGEO for workplace well-being. Mensura acts as a joint data controller for processing employee health data in compliance with Belgian welfare regulations.
• TutanotacoreTechnology or IntegrationPartnership with Tutanota, a German encrypted email provider, to offer Cryptomail.be - a GDPR-compliant secure email service for medical practices. Tutanota servers are located in Germany and provide full end-to-end encryption.
• PermamedcoreTechnology or IntegrationIntegration partnership enabling EGEO cloud telephony to connect with Permamed call duty management software. This allows medical after-hours services to automatically manage physician on-call schedules and route calls appropriately.
• Recht-Op vzwminorOthersSocial partnership with Recht-Op non-profit organization fighting digital exclusion. EGEO refurbishes old computers from their practice clients and donates them to Recht-Op for redistribution to people facing digital poverty.
• MyacoreTechnology or IntegrationStrategic partnership offering Mya's intelligent online appointment scheduling system. EGEO handles the IT configuration and integration of Mya into medical practice workflows, combining Mya's scheduling expertise with EGEO's IT support.

Scale indicators4 records

Recent moves7 records

Expansion highlights5 records

Regional players

• Ordina: Dutch-headquartered IT consultancy with a healthcare vertical serving providers in the Netherlands and Belgium, focusing on digital transformation, integration, and managed services. Comparable in healthcare-IT specialization but primarily Dutch-market reach.
• KPN Health: Dutch incumbent telecom with a dedicated healthcare division providing connectivity, cloud, and telemedical solutions to Dutch providers. Comparable technology stack (VoIP, cloud, managed services) for medical practices, but operating in the Dutch rather than Belgian market.

Broad incumbents

• CompuGroup Medical: European health-IT incumbent with significant operations in Belgium, providing practice software (EMD/EHR), practice management, and connectivity services to GPs and group practices. Overlaps with EGEO in serving Belgian medical practices but offers a much broader, standardized suite rather than tailored IT outsourcing.
• Proximus: Dominant Belgian incumbent telecom providing cloud telephony, fiber connectivity, and managed IT services — including healthcare vertical offerings to GPs and hospitals. Competes directly with EGEO on VoIP/telephony and managed services for the same Belgian medical practice customers, but at vastly larger scale.
• Cegeka: Belgian-headquartered IT services group with a healthcare vertical, offering managed IT, cloud, and integration services to providers across Belgium and the Benelux. Comparable business model in managed IT for regulated industries; broader portfolio and scale than EGEO.
• RealDolmen (Sopra Steria): Belgian IT consultancy and managed services provider (now part of Sopra Steria) with healthcare and public-sector clients in Belgium. Provides IT infrastructure, cloud, and managed services analogous to EGEO's AnyCare/DaaS offerings, with materially larger headcount and enterprise scale.

Direct peers

• Corilus: Belgian software and IT services company focused exclusively on healthcare professionals (GPs, specialists, pharmacists). Most direct overlap: both provide integrated software plus managed IT infrastructure to Belgian medical practices, with similar combined software + IT services GTM.

Others

• Econocom: European IT infrastructure, managed services, and financing provider operating across multiple countries including Belgium. Provides DaaS, workspace, and managed IT comparable to EGEO's AnyCare Cloud, but at much larger multi-country scale and across all verticals.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/bvbaegeo
• Facebookfacebook.com/egeobelgium
• LinkedInlinkedin.com/company/egeobelgium

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about EGEO