Paymate

Name

Paymate

Legal name

Paymate Pty Ltd

Website

https://global.paymate.com

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Payment Processing Services

NAICS

Financial Transactions Processing, Reserve, and Clearinghouse Activities (52232)

akta.pro primary industry

Marketplace / Platform Acquiring (PayFac & Sub-Merchant Management) (FSAMABAF)

akta.pro secondary industries

Merchant-of-Record (MoR) & Payment Facilitation (PayFac) Infrastructure (FSAGABAE), Merchant Payment Gateways (API/Hosted Checkout) (FSAMACAA), Recurring Billing, Subscriptions & Tokenized Payments (CRAFALAH)

Keywords

• Payment facilitation services
• Online card processing
• Merchant payment gateway
• Virtual terminal MOTO
• Unattended card payments

Headquarters

HQ city

Saint Leonards

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Operations, Personnel, Marketing or Sales, Infrastructure

Revenue model

1. Transaction Fees (Australia): Paymate charges Australian merchants a flat 1.9% per transaction for Online/MOTO payments, with no additional per-transaction fees. All Visa and MasterCard cards are included (domestic, standard, premium, international). This is the primary revenue stream.
2. Transaction Fees (New Zealand): New Zealand merchants are charged 3.00% + $0.50 per transaction for Online/MOTO payments.
3. Foreign Currency Conversion Spread: When processing foreign currency payments, Paymate converts funds at indicative sell rates published by an Australian bank at the time of clearing. The spread between the conversion rate and the rate applied creates a margin that may be positive or negative based on foreign exchange market movements.
4. Chargeback & Refund Fees: A $30 chargeback fee is charged when a chargeback is upheld by the customer's bank. A $0.30 transaction refund fee applies for domestic payment refunds.
5. Paymate Vending: Paymate Vending enables merchants to accept card payments on unattended machines (vending, laundry, kiosks). Pricing is per agreed price schedule (not publicly disclosed), marketed as 'Australia's Cheapest Vending Fees.'

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels4 records

Core offering

Paymate operates as a payment facilitator (PayFac) that processes Visa, MasterCard, and EFTPOS card payments for merchants in Australia and New Zealand across three channels: Online Payments (website/ecommerce), MOTO Payments via a browser-based Virtual Terminal, and Paymate Vending for unattended card readers. Merchants do not need their own merchant account; onboarding is typically completed within one business day with next-business-day settlement. Supporting tools include a no-code HTML payment button generator and a lightweight built-in shopping cart, with integrations for WooCommerce, Magento, Zen Cart, and osCommerce.

Product overview

Paymate is a payment facilitator (PayFac) providing a unified online and mobile payment platform for Australian and New Zealand small businesses. The portfolio consists of three core processing products — Online Payments (eCommerce via website), MOTO Payments (Virtual Terminal for phone/mail orders), and Paymate Vending (unattended card readers for self-service machines) — supported by two developer-oriented tools: the Paymate Express Button Generator (for embedding individual payment buttons) and the Paymate Shopping Cart (a lightweight built-in cart with shipping and multi-currency support). All products share a single merchant account infrastructure, eliminating the need for a separate bank merchant facility, and offer multi-currency acceptance with automatic conversion to AUD. The platform integrates with third-party eCommerce platforms (WooCommerce, Magento, Zen Cart, osCommerce) and is backed by ReD-powered fraud detection.

Differentiator

Problem solved

Functional benefit

Products and services

• Online Payments
• MOTO Payments (Virtual Terminal)

Quantifiable outcome

• Settlement within 1 business day for standard payments; same-day settlement for payments under $200 made before 3pm Sydney time (unless flagged by anti-fraud)
• +2 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability2 records

Feature5 records

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• eWAY: Australia-based payment gateway acquired by Global Payments, providing online card processing and PayFac services to SMB and enterprise merchants. Direct competitor with deep Australian market presence and broader acquiring infrastructure.
• Stripe: Global payment facilitator/gateway that has expanded aggressively into Australia and New Zealand. Competes directly with Paymate in serving SMB merchants with online payment processing, multi-currency support, and developer-friendly APIs, but at significantly greater scale and with more advanced tooling.
• Windcave (formerly PaymentExpress): New Zealand-headquartered payment gateway and PayFac operating across Australia, New Zealand, and globally. Competes directly with Paymate in the ANZ SMB online payments market, with broader unattended terminal and EFTPOS capabilities.
• Pin Payments: Australian payment service provider offering online card acceptance for SMBs without a traditional merchant account. Direct PayFac competitor to Paymate in the Australian market, with similar self-serve onboarding and transparent per-transaction pricing.
• Airwallex: Melbourne-founded cross-border payments platform serving SMB and mid-market merchants with multi-currency accounts, FX, and card acceptance. Direct PayFac competitor in Australia with strong cross-border and multi-currency capabilities that overlap Paymate's value proposition.
• Square (Block): Global SMB payments and commerce platform operating in Australia under the Square brand. Offers integrated POS, online payments, and card processing for small businesses — directly competing for the same Australian SMB merchant base as Paymate.

Broad incumbents

• Adyen: Global enterprise-grade payments platform with expanding SMB and mid-market offerings, including operations in Australia and New Zealand. Serves as a broad incumbent competitor with superior technology stack and global acquiring capabilities.
• Braintree (PayPal): PayPal-owned global payment gateway and PayFac serving SMB and enterprise merchants including those in Australia and New Zealand. Competes broadly with Paymate's online payment processing and developer integration capabilities.

Regional players

• Tyro Payments: Australian-listed payments company specializing in EFTPOS, online card acceptance, and lending for SMBs. Regional ANZ competitor with deeper integration into Australian banking and healthcare verticals, overlapping with Paymate's SMB focus.
• Afterpay (Block): Australian-origin (now Block-owned) BNPL and payments platform with strong SMB merchant integrations across ANZ. Adjacent competitor in the ANZ SMB payments ecosystem, increasingly competing for the same online merchant relationships.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/Paymatedotcom
• Facebookfacebook.com/Paymatedotcom
• LinkedInlinkedin.com/company/3267566

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds2 records

Investors3 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Paymate