West Wimmera Health Service

Name

West Wimmera Health Service

Legal name

West Wimmera Health Service

Website

https://wwhs.net.au

Company type

Private

Founded year

1995

Operating status

Operating

Headcount range

101–250 employees

Ownership category

akta.pro rank

Product category

Rural Community Health Services

NAICS

Home Health Care Services (621610), Home Health Care Services (62161), Assisted Living Facilities for the Elderly (623312), Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Hospitals (8060), Services-Nursing & Personal Care Facilities (8050), Services-Home Health Care Services (8082)

akta.pro primary industry

Hospital-Based/Home Health System-Affiliated Skilled Home Health (HLADAFAB)

akta.pro secondary industries

Home-Based Chronic Disease Management (Skilled) (HLADAFAL), Cardiac & Pulmonary Clinical Home Health (e.g., CHF/COPD) (HSABACAI), Home Health Aide (HHA) Services (Medically Directed) (HSABACAB), Local Public Health & Human Services Administration (BPAIACAK)

Keywords

• Rural healthcare services
• Residential aged care
• Community allied health
• Acute hospital services
• Telehealth consultations

Headquarters

HQ city

Nhill

HQ country

Australia

HQ region

Oceania

Offices9 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Government Health Service Funding: Public health service funded through service agreements with Victorian Department of Health to deliver acute care, aged care, allied, disability and community health services. Revenue is derived from federal and state government funding arrangements.
2. Residential Aged Care Fees: Fees for residential aged care services determined by the Australian Government based on income and assets. Accommodation payments and care fees are set according to government guidelines.
3. Allied Health Service Fees: Out-of-pocket fees for allied health services including physiotherapy, podiatry, dietetics, with concession pricing available for health care card holders.
4. Hospital Services (Public and Private): Public patients treated free of charge under Medicare; private patients charged with accommodation fees billed to health insurance funds; compensable patients (Workcover, TAC, DVA) billed to third parties.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels7 records

Core offering

West Wimmera Health Service is a Victorian public health service that delivers acute hospital care, urgent care, residential aged care, allied health, NDIS disability services, maternal and child health, dental, pathology, medical imaging, surgery, and community health promotion across nine rural townships. Services are delivered through fixed-site facilities, home-based outreach, and telehealth, funded predominantly through government service agreements.

Product overview

West Wimmera Health Service is a rural healthcare provider offering a comprehensive, integrated portfolio of health services across nine towns in Victoria's Wimmera and Southern Mallee regions. The organization operates a multi-site network combining residential aged care facilities, hospitals, community health centers, and home-based care services. The core portfolio includes Residential Aged Care (hostel and nursing home services), Hospital Services (acute care, urgent care, surgery, medical imaging, pathology), Allied Health Services (physiotherapy, podiatry, occupational therapy, dietetics, speech pathology), Care at Home programs, Telehealth for remote consultations, Maternal & Child Health, NDIS disability services, Dental services, and Health Promotion initiatives. Services are delivered through a hub-and-spoke model centered at Nhill Hospital, which offers the full range of services including a hydrotherapy pool and gym, with satellite facilities in surrounding townships providing localized access to primary and community care.

Differentiator

Problem solved

Functional benefit

Products and services

• Residential Aged Care Residential aged care services offering both hostel (low care) and nursing home (high care) options across Jeparit, Kaniva, Natimuk, Nhill, Rainbow and Rupanyup, providing 24-hour care supporting residents to live with comfort, dignity, and independence. Accessed via Australian Government My Aged Care assessment.
• Hospital Services Acute hospital care, urgent care, medical imaging, surgery, palliative care, Hospital in the Home and Post Acute Care services primarily delivered at Nhill Hospital with Jeparit, Kaniva and Rainbow offering urgent and acute care. Public patients treated free under Medicare; private patients billed to health funds; compensable patients billed to Workcover, TAC or DVA.
• Urgent Care 24-hour nurse-led urgent care centres at Jeparit, Kaniva, Nhill and Rainbow treating non-life-threatening emergencies including deep wounds, fractures, minor burns, chest pain and allergic reactions. May involve virtual doctor consultation via My Emergency Doctor and the Victorian Virtual Emergency Department.
• Allied Health Services Comprehensive allied health services including aquatic therapy, cardiac rehabilitation, diabetes education, dietetics, exercise physiology, occupational therapy, physiotherapy, podiatry, social work and speech pathology available across nine towns. Concession pricing ($10) and non-concession pricing ($15) per visit applies to most disciplines.
• Medical Imaging Medical imaging department at Nhill Hospital offering X-ray, OPG (dental x-rays), CT scans and ultrasound examinations conducted by qualified radiographers and sonographers, with results electronically reported by specialised radiologists in Ballarat. Pensioners and Health Care Card holders are bulk-billed.
• Dental Services General dental services offered every three months at the Nhill Dental Clinic, with eligible patients accessing dental vouchers for essential care at nearby private clinics. Includes oral surgery services with Dr Sean Hogan specialising in extractions including wisdom teeth removal.
• Surgery Services Surgical procedures performed at Nhill Hospital including orthopaedic surgery (Dr C. Gooi), ophthalmic surgery (Dr M. Chehade) and dental surgery (Dr S. Hogan) within a modern operating suite and CSSD department.
• Pathology Services Blood testing and pathology specimen collection services at Nhill, Natimuk, Minyip, Murtoa and Rupanyup sites, with specimens sent to external pathology providers for analysis. Non-concession $8 per visit; no charge for children under 18 with concession or DVA card holders.
• Telehealth Video consultation service enabling access to specialist clinicians and healthcare professionals without travel. Uses the HealthDirect VideoCall platform developed by HealthDirect Australia for secure private consultations across allied health, nursing and medical services.
• Care at Home In-home care options including the Commonwealth Home Support Programme (CHSP), Support at Home Packages, Transition Care Programme and Transport Accident Commission (TAC) support services enabling people to remain living independently in their own homes.
• NDIS Services Registered NDIS provider offering support for individuals under 65 with physical, intellectual or mental health disabilities, including personal activities, life stage transition, travel/transport, community nursing, daily tasks, life skills development, early childhood supports, therapeutic supports, and group/centre activities.
• Maternal & Child Health Pregnancy care, post-birth support, child health checks (Key Ages and Stages visits), and parenting support services for families with young children across the Yarriambiack, Hindmarsh and West Wimmera Shires.
• Outside School Hours Care (OSHC) Before school, after school and vacation care programs for primary school-aged children (5–12 years) in Nhill, delivered in line with National Quality Standards and approved for Child Care Subsidy. Vacation care priced at $90.15 per day.
• Health Promotion Programs Community health promotion initiatives including the Farmer Wants a Healthy Life podcast, Community Health & Wellbeing profiles, health grants up to $10,000, the Grow Local Eat Local cooking competition, Vic Kids Eat Well and the Achievement Program.
• Ageing Well Programs Wellness programs for people aged 65+ (or 55+ for Aboriginal or Torres Strait Islander descent), including aquatic therapy, falls and balance exercises, gentle exercise, healthy ageing hub, tai chi, social support groups and health education to support physical health, mental wellbeing and social connection.
• Multicultural Health Services Support services for refugees and multicultural community members including healthcare system navigation, connection to care, and free interpreter services via telephone and video-conferencing.
• Visiting Specialist Services Specialist services delivered at Nhill Hospital including audiology via Hearing Australia and HearClear Audiology Naracoorte, and optometry via Quinn & Co from Horsham, generally on a fortnightly basis to provide local access to specialty care.

Quantifiable outcome

• New Rupanyup Nursing Home wing opened with 7 additional beds, designed with EBD Architects to support dementia care with calming, home-like environment.
• +1 more outcomes

Named customers1 record

Segments6 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature3 records

Partnerships

Nine partnerships are on record, tiered minor.

• EBD ArchitectsminorStrategic or Co-development PartnerPartnership with EBD Architects for design of the new Rupanyup Nursing Home wing. Lead Architect Darragh O'Brien led design focused on creating calming, home-like environment with intuitive wayfinding and natural light for dementia and cognitive decline support. Design developed through co-design sessions with residents, staff, and community members.
• Country Women's Association (CWA) Nhill BranchminorOthersCWA Nhill Branch made generous donation enabling WWHS to purchase Blaze Pods (interactive rehabilitation equipment) and hydrotherapy plinth for expanded rehabilitation services. Donation strengthens rehabilitation equipment for clients across the region.
• John Richards Centre at La Trobe University Rural Health SchoolminorStrategic or Co-development PartnerPartnership with John Richards Centre at La Trobe University's Rural Health School to develop Community Health and Wellbeing Profiles for nine towns. Project provides detailed snapshots of health, wellbeing and liveability of communities.
• Hearing AustraliaminorChannel Partner/ Reseller/ DistributorHearing Australia provides audiology services, travelling to Nhill usually once a fortnight to deliver services locally.
• HearClear Audiology NaracoorteminorChannel Partner/ Reseller/ DistributorHearClear Audiology Naracoorte provides audiology services, travelling to Nhill usually once a fortnight to deliver services locally.
• Quinn & Co (Horsham)minorChannel Partner/ Reseller/ DistributorQuinn & Co optometrists travel to Nhill fortnightly on Tuesdays to deliver optometry services locally. Bookings managed directly through Quinn & Co.
• Dunmunkle Health Service FoundationminorOthersLocal community foundation contributed to funding for the new Rupanyup Nursing Home wing alongside Victorian Government grant funding and individual donors.
• Linda GrahamminorOthersFormer resident who made generous donation contributing to the new Rupanyup Nursing Home wing project.
• Ambulance VictoriaminorStrategic or Co-development PartnerCollaboration with Ambulance Victoria for Non-Emergency Patient Transport (NEPT), providing transport to patients who need clinical monitoring, care or supervision during transport but don't require emergency ambulance.

Scale indicators7 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• East Wimmera Health Service: Adjacent rural Victorian public health service serving nearby Wimmera townships. Operates the same multi-site integrated model (acute, aged care, community health) across small rural populations, making it the closest operational and regional comparator to WWHS.
• Wimmera Health Care Group: Larger regional public health service headquartered in Horsham that anchors the same Wimmera region as WWHS. Compares directly as a public-sector, multi-site provider of acute, aged, and community services to overlapping rural catchments.
• East Grampians Health Service: Regional Victorian public health service delivering acute, aged care, allied health and community services across multiple rural townships. Closely comparable operating model, governance structure, and service mix to WWHS.
• Beaufort & Skipton Health Service: Small rural Victorian public health service running integrated acute, residential aged care, and community health across two townships. Same governance regime (Health Services Act) and same multi-site, hub-and-spoke rural delivery model as WWHS.

Broad incumbents

• Grampians Health: Major regional Victorian health service (formed via merger of Ballarat Health Services, etc.) that operates the Ballarat-base tertiary referral partner referenced in WWHS's medical-imaging workflow. Overlaps on the broader Wimmera/Southern Mallee catchment and provides the specialist endpoint for WWHS referrals.
• Royal Flying Doctor Service (Victoria): National provider of rural and remote healthcare including primary health, aeromedical retrieval, and patient transport. Comparable on rural and remote service delivery model and digital/telehealth-enabled primary care across dispersed populations.
• Latrobe Regional Health: Regional Victorian public health service delivering acute, sub-acute, aged, and community care to a regional catchment. Comparable as a publicly governed multi-site provider but at larger, sub-regional scale rather than WWHS's small-town rural model.

Emerging players

• Bolton Clarke: Large national provider of residential aged care, home care, and community nursing across Australia. Comparable on the integrated residential + home/community aged-care service mix that forms a core part of WWHS's offering.
• integratedliving Australia: National not-for-profit provider of home care, Commonwealth Home Support Programme, and community-based services with a strong regional and rural footprint. Directly comparable on the home-and-community aged/disability care stream within WWHS's portfolio.
• Amplar Health (Home Care): Australian homecare and telehealth-enabled healthcare provider delivering community nursing, Hospital in the Home, and allied health services. Compares to WWHS on the Care at Home, Hospital in the Home, and telehealth dimensions of its service mix.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@westwimmerahealthservice5959
• Facebookfacebook.com/westwimmerahealth
• LinkedInlinkedin.com/company/9512444/admin/dashboard
• Instagraminstagram.com/westwimmerahealth/?hl=en

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles17 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about West Wimmera Health Service