O'Neill Patient Solicitors

What O'Neill Patient Solicitors does

O'Neill Patient Solicitors LLP, trading as ONP Solicitors, is a Stockport-headquartered UK law firm founded in 1986/1987 and structured as a Limited Liability Partnership (SRA Reg. No. 449172; Company Registration OC322650). The firm provides residential and commercial property conveyancing services — buying, selling, remortgaging, transfer of equity, leasehold extension, commercial property, wills and probate, and bridging-loan support — to individual property buyers and sellers across England and Wales, and operates from a single Stockport base serving a nationwide client base of 80,000+ customers per year, supported by 462 dedicated conveyancing staff.

The firm's underlying technology stack is built around a proprietary mobile application and a web-based Case Tracker portal. The mobile app enables clients to upload documents, e-sign paperwork, view live case progress, and message their dedicated case manager 24/7; the Case Tracker provides corresponding online self-service. A dedicated case manager is assigned to each matter, and the firm operates under a 'No move, no legal fee' guarantee that waives legal fees if a transaction falls through. Client acquisition is dual-tracked: direct-to-consumer through the firm's website, online quote requests, and digital case-tracking tools; and indirectly through a referral network of estate agents, mortgage brokers, and property developers across the UK.

Revenue is generated on a transaction-fee basis (per legal matter), with pricing quoted on a case-by-case basis rather than published on the website. The firm is ISO 27001 certified (British Assessment Bureau), accredited under the Law Society's Conveyancing Quality Scheme (CQS), and holds a 4.6/5 'Excellent' Trustpilot rating. Geographic scope is England and Wales; the firm is privately held with no disclosed institutional investors and no parent company, and growth appears to be funded organically through retained earnings and partner capital.

Name

O'Neill Patient Solicitors

Legal name

O'Neill Patient Solicitors LLP

Website

https://oneillpatient.co.uk

Company type

Private

Founded year

1987

Operating status

Operating

Headcount range

501–1,000 employees

Short description

O'Neill Patient Solicitors LLP (trading as ONP Solicitors) is a Stockport-headquartered UK law firm providing residential and commercial property conveyancing services to individual buyers, sellers, and remortgagings across England and Wales, supported by a proprietary mobile case-management app and 462 staff.

Ownership category

akta.pro rank

Product category

Conveyancing and Legal Services

NAICS

Legal Services (5411), Title Abstract and Settlement Offices (541191)

SIC

Services-Legal Services (8111)

akta.pro primary industry

Closing Coordination & Transaction Management (Broker/Agent Support) (BPAJAOAH)

akta.pro secondary industries

Document Preparation & Recording Services (Deeds, Liens) (BPAJAOAG), Buyer Representation Services (BPAJAAAJ)

Keywords

• Residential conveyancing
• Legal services
• Property law
• Remortgage legal
• Wills and probate

Headquarters

HQ city

Stockport

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Conveyancing and Legal Services: The firm generates revenue through legal fees charged for property conveyancing services including buying, selling, remortgaging, lease extensions, equity transfers, and related legal matters. The 'No move, no legal fee' policy applies if transactions fall through.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels4 records

Core offering

O'Neill Patient Solicitors LLP (trading as ONP Solicitors) is a UK-based law firm offering conveyancing and related legal services for residential and commercial property transactions, including buying, selling, remortgaging, leasehold extensions, transfer of equity, and wills and probate. Services are delivered by dedicated case managers supported by a proprietary mobile application and online Case Tracker that enable 24/7 document upload, e-signatures, live progress tracking, and direct messaging. The firm operates a 'No move, no legal fee' guarantee under which clients do not pay legal fees if their property transaction falls through.

Product overview

ONP Solicitors is a modern conveyancing and legal services law firm operating as a single unified service offering with multiple specialist arms. The core product is residential and commercial conveyancing, supported by specialist services including remortgage, transfer of equity, leasehold extension, and wills and probate. The firm differentiates through digital tools including a mobile app (with e-signatures, document upload, live tracking, and direct messaging) and an online Case Tracker portal. All services are delivered through a dedicated case manager model with a 'no move, no legal fee' guarantee.

Differentiator

Problem solved

Functional benefit

Products and services

• Conveyancing Core legal service for buying and selling property, handling all legal aspects of residential property transactions from offer to completion for first-time buyers and experienced movers.
• Remortgage Legal services for property remortgaging, covering the legal work required when switching mortgage provider or product without a change of ownership.
• Transfer of Equity Legal services for transferring ownership proportions of a property between parties, such as adding or removing a name from title deeds.
• Leasehold Extension Specialist support for extending leasehold property agreements, helping homeowners extend their lease terms.
• Commercial Property Legal services for commercial property transactions including purchases, sales, and leases of commercial real estate.
• Wills and Probate Legal services for drafting wills and managing probate matters, including estate administration after death.
• Case Tracker Portal Online portal allowing clients to track conveyancing case progress, message their case manager, and stay informed at every step.
• ONP Mobile App Smartphone application enabling 24/7 case access for document uploads, e-signatures, live progress tracking, and direct messaging with case managers.
• Bridging Loans Support Specialist legal support for bridging loan arrangements during property transactions.

Quantifiable outcome

• 80,000+ customers served annually
• +2 more outcomes

Named customers1 record

Segments1 record

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Three partnerships are on record, tiered core.

• Estate AgentscoreChannel Partner/ Reseller/ DistributorONP Solicitors works with estate agents across the UK who refer their clients requiring conveyancing services. The partnership is described as a trusted relationship with responsive service and proven results.
• Mortgage BrokerscoreChannel Partner/ Reseller/ DistributorMortgage brokers refer clients purchasing properties or seeking remortgage services to ONP Solicitors for legal support. The firm emphasizes their responsive team and trusted partnership in the property transaction ecosystem.
• Property DeveloperscoreChannel Partner/ Reseller/ DistributorProperty developers collaborate with ONP Solicitors for conveyancing services on new build properties and development projects. The firm highlights their trusted status and responsive service to developer partners.

Scale indicators3 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• Knights plc: Listed UK legal and professional services group built through roll-up acquisitions of regional law firms including property and conveyancing practices. Comparable in conveyancing service offering, with scale and capital-markets access well beyond ONP.
• Mishcon de Reya: London-headquartered full-service law firm with a residential property practice serving HNW individuals. Overlaps with ONP in residential conveyancing but skewed toward premium clients and broader commercial work.
• Slater and Gordon: National UK law firm offering conveyancing alongside broad personal and commercial legal services. Overlaps with ONP in residential property services but operates at much wider scale across multiple practice areas.
• Irwin Mitchell: Large full-service UK law firm with a national conveyancing and private wealth practice. Comparable to ONP as a conveyancing provider, but with a much broader portfolio including litigation, corporate, and private client work.
• Co-op Legal Services: National legal services brand offering wills, probate, and property services including conveyancing. Comparable to ONP in consumer-facing property and wills/probate work, but backed by the broader Co-op brand and infrastructure.

Direct peers

• Simplify (Conveyancing): UK conveyancing platform combining digital case tracking with panel-based legal delivery. Comparable to ONP in serving the same property-transaction customer base via tech-led self-service.
• Premier Property Lawyers: UK specialist residential conveyancing firm offering a similarly transaction-based legal service model. Directly comparable to ONP in core service, fee structure, panel-based distribution, and digital case tracking investment.
• MyHomeMove: One of the UK's largest dedicated conveyancing providers with a digital-first platform and panel-based distribution. Closely comparable to ONP in customer profile, transaction fee model, and emphasis on technology-enabled case management.
• Smoove (tmgroup): Provider of legal and conveyancing services to the UK property market, including panel-based offerings for estate agents and lenders. Comparable to ONP in target customers, fee model, and channel-led distribution.

Regional players

• Gordons Legal Services: Northern England-headquartered law firm (now part of the Knights group) offering commercial and private client services including property work. Comparable to ONP in geographic base and full-service legal delivery, but with a stronger commercial rather than conveyancing tilt.

Market position

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about O'Neill Patient Solicitors