What Alertis does

Alertis NV is a Belgian privately held integrator of fire safety and security technology, headquartered in Roeselare and operating across four Belgian office locations (Roeselare, Lummen, Merelbeke, plus the prior Ghent office). Founded in 1990 and self-described as a market leader in Belgian fire safety and security, the company delivers six core integrated solutions — fire detection, burglary/intrusion detection, gas detection, video surveillance, access control, and integrated security — built on best-in-class third-party vendor products (Bosch, Nedap, Avigilon/Ava, Prysm) consolidated into a unified graphical software platform.

The business model combines project-based system design, installation, and commissioning with a recurring service contract layer that covers preventive maintenance, curative interventions with guaranteed SLA response times (8h for fire/intrusion/gas, 24h for CCTV, 48h for access control), 24/7 technical service desk, remote monitoring via the proprietary SafeConnect platform, alarm monitoring center connection, and management of third-party software subscriptions (Nedap, Avigilon, Prysm, Ava, LTConnect, Nexospace). Service contract fees are revised annually using the Agoria Digital wage cost index formula. The customer base spans six verticals: healthcare (priority market since founding, with hundreds of nursing homes, care centers, and hospitals served), industry, logistics, tourism/hospitality, heritage sites, and utility buildings/SMEs.

Annual revenue exceeds €15 million as of the 2022 P&M Technology acquisition announcement, supported by 1,000+ new installations commissioned per year, approximately 6,700 systems under active SLA contracts, and roughly 19,000 active installations across Belgian markets. The company holds the full Belgian regulatory certification stack (BOSEC, INCERT, VCA**, ISO 9001, SPF Intérieur recognition) and has been nominated as a Trends Gazelle for 13 consecutive years. Recent strategic actions include the 2022 acquisition of P&M Technology (Limburg expansion), cloud CCTV partnership with Ava Security, launch of the Safespace IoT platform, and rollout of the Bosch Avenar fire detection panel.

Name

Alertis

Legal name

Alertis NV

Website

https://alertis.be

Company type

Private

Founded year

1990

Operating status

Operating

Headcount range

101–250 employees

Short description

Alertis is a Belgian market-leading integrator of fire detection, intrusion, gas, video surveillance, access control, and integrated security systems, serving healthcare, industry, logistics, tourism, heritage, and SME customers with installation, SLA-backed service contracts, and 24/7 monitoring.

Ownership category

akta.pro rank

Product category

Security System Integration

NAICS

Security Systems Services (56162), Security Systems Services (except Locksmiths) (561621)

SIC

Services-Facilities Support Management Services (8744)

akta.pro primary industry

Fire Alarm & Life Safety Systems Integration (BPAKAGAF)

akta.pro secondary industries

Fire Alarm Systems (Inspection/Testing/Monitoring/Service) (IMAIAJAC), Fire Alarm Monitoring & Dispatch (BPAKAFAC), Security, Safety & Fire/Life Safety Management (BPABAAAE)

Keywords

• Fire detection systems
• Security system integration
• Access control solutions
• Video surveillance services
• Alarm monitoring services

Headquarters

HQ city

Roeselare

HQ country

Belgium

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Supply Chain

Revenue model

1. Security System Installation and Commissioning: Project-based revenue from the design, installation, and commissioning of fire detection, intrusion detection, gas detection, video surveillance, access control, and integrated security systems for new construction and retrofits.
2. Service Contracts (Preventive & Curative Maintenance): Annual recurring service contracts (Service Contracts) with specific SLA response times per system type. Includes periodic preventive on-site maintenance, telephone assistance 24x7, remote monitoring connectivity, and curative (break-fix) maintenance with guaranteed response windows (8h for fire/intrusion/gas, 24h for CCTV, 48h for access control). Fees are subject to annual revision using Agoria Digital wage cost index formula.
3. Alarm Monitoring Center Connection (Meldkameraansluiting): Connection of customer installations to an alarm monitoring center (Meldkamer) for remote video surveillance and alarm handling, billed as part of service contracts.
4. Data Connectivity (SIM Card Subscription): Data connection services via Alertis SIM cards for IP-based security system connectivity and remote monitoring.
5. Third-Party Software Subscriptions: Resale and management of third-party software maintenance agreements and subscriptions including Nedap Upgrade Assurance, Avigilon Smart Plan, Alta Camera Subscription (Ava/Motorola), Prysm/AppVision, LTConnect, Nexospace, and Nedap Mobile Access.
6. Intervention Services and Spare Parts: Billable services outside the scope of service contracts including reactive interventions, spare parts replacement, consumables (batteries, filters, extinguishing agents), and additional programming or modification work.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

Alertis designs, installs, commissions, and maintains integrated fire safety and security systems for Belgian organizations. The portfolio covers fire detection, intrusion (burglary) detection, gas detection, video surveillance (CCTV), access control, and a unified integrated security (PSIM) platform, supported by recurring service contracts with SLA response commitments, a 24/7 technical service desk, remote monitoring and intervention services, alarm center connection (meldkamer), and periodic preventive maintenance.

Product overview

Alertis is a Belgian market leader in fire safety and security technology, operating as an integrator of best-in-class products rather than a product manufacturer. Its core portfolio consists of six integrated security solutions: Fire Detection (branddetectie), Burglary Detection (inbraakdetectie), Gas Detection (gasdetectie), Video Surveillance (camerabewaking), Access Control (toegangscontrole), and Integrated Security (geïntegreerde beveiliging) — the last serving as the unifying platform layer that consolidates all subsystems into a single graphical monitoring interface. These are complemented by a suite of managed services including remote monitoring via SafeConnect, alarm monitoring center connection (meldkameraansluiting), 24/7 technical service desk, and periodic preventive maintenance contracts covering all system types. Value-added service add-ons include Nedap Upgrade Assurance, Nedap Mobile Access, Avigilon Smart Plan, Alta Camera Subscription (Ava/Motorola Solutions cloud CCTV), Prysm Software Maintenance, LTConnect, Nexospace, and the Safespace IoT monitoring platform. Alertis commissions over 1,000 safety installations annually, manages ~6,700 systems under SLA contracts, and has approximately 19,000 active installations across various markets.

Differentiator

Problem solved

Functional benefit

Products and services

• Fire Detection (Branddetectie / Détection Incendie) Market-leading fire detection systems delivered across the full lifecycle (concept design, installation, repair, and maintenance), with BOSEC certification for NBN S21-100 compliance. Sold to Belgian end customers across healthcare, industrial, logistics, tourism, heritage, and SME segments.
• Burglary (Intrusion) Detection (Inbraakdetectie / Détection d'Intrusion) High-end intrusion detection systems designed in collaboration with the end customer based on building type and assets to be protected, with all relevant Belgian certifications (INCERT). Sold to organizations across Alertis's six vertical sectors.
• Gas Detection (Gasdetectie / Détection de Gaz) Detection of flammable, toxic, and asphyxiating gases to enable early elimination of explosion hazards, using top-segment products for industrial customers with critical flammable-gas risk profiles.
• Video Surveillance (Camerabewaking / Vidéosurveillance) Real-time camera monitoring with AI-driven computer vision analytics that detect fire, intrusion, mask compliance, unfamiliar license plates, and provide statistical counting data; offered both on-premise (Avigilon) and via cloud (Ava Security).
• Access Control (Toegangscontrole / Contrôle d'Accès) Advanced access control systems (using Nedap AEOS and related solutions including Nedap Mobile Access) integrated into customers' internal processes to manage and monitor access flows securely and practically across buildings.
• Integrated Security (Geïntegreerde Beveiliging / Sécurité Intégrée) Integration of multiple security subsystems (fire detection, intrusion, gas, cameras, access control) into a unified graphical software platform (PSIM-style) for centralized monitoring and management by the customer's control center and Alertis's service desk.
• SafeConnect Remote Service Remote diagnostics and monitoring service that connects customer control centers over the internet to Alertis's monitoring infrastructure, enabling secure remote login, system status checks, contamination/pollution level monitoring, and digital logbook access for installed systems.
• Alarm Monitoring Center Connection (Meldkameraansluiting) Connection of installed security systems to a 24/7 alarm monitoring center (Meldkamer) enabling remote video surveillance, alarm handling, and dispatch of intervention services to customer sites when alarms are triggered.
• Periodic Preventive Maintenance (Periodiek Preventief Onderhoud) Scheduled on-site periodic maintenance programs tailored by installation type (fire detection, gas detection, intrusion detection, CCTV, access control, PSIM, and extinguishing systems), delivered under annual service contracts with documented attestation.
• 24/7 Technical Service Desk Round-the-clock telephone assistance available 24 hours a day, 7 days a week, with remote support for troubleshooting and system queries on installed Alertis systems, plus electronic support via the website during business hours.
• Safespace IoT Platform IoT-based platform for simplified monitoring and surveillance of detection systems, enabling remote monitoring, alerting, and environmental data tracking for connected security installations.
• Intervention Services Billable field service for reactive interventions beyond service-contract scope, including spare parts replacement (consumables such as batteries, filters, extinguishing agents), and additional programming or modification work on installed systems.
• Bosch Avenar Fire Detection Control Panel (Integrated Offering) Fire detection control panel offering with interactive touchscreen, modular and scalable design from small to large projects, BOSEC-certified for NBN S21-100 compliance, and secure remote login capability enabling Alertis's helpdesk to perform diagnostics, plan interventions, and monitor system status and contamination levels remotely.

Quantifiable outcome

• More than 1,000 new safety systems commissioned annually
• +2 more outcomes

Named customers6 records

Segments6 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability4 records

Feature5 records

Partnerships

Five partnerships are on record, tiered core and minor.

• Ava Security (Motorola Solutions / Avigilon)coreTechnology or Integration · 1 January 2022Alertis partnered with Ava Security to offer cloud-based CCTV (video surveillance) solutions. During the partnership, Ava Security was acquired by Motorola Solutions, which also owns Avigilon — creating a natural fit with Alertis' existing Avigilon video surveillance business. The partnership enables Alertis to offer 'As A Service' cloud CCTV with 30-day cloud storage, advanced analytics, remote updates, IoT integrations, and real-time alerts without on-site VMS servers.
• Nedap Security ManagementcoreTechnology or Integration · 1 January 2021Alertis became an Alliance Partner of Nedap Security Management, distributing and integrating Nedap's AEOS access control system and related products (including Nedap Upgrade Assurance and Nedap Mobile Access) within its security solutions portfolio.
• P&M TechnologycoreStrategic or Co-development PartnerAlertis acquired P&M Technology, a Limburg-based security company with over 20 years of experience, operating in B2B security for logistics and industry sectors. P&M Technology had a team of 5 employees and annual revenue exceeding €1.5 million. The acquisition added expertise in video surveillance integration (Avigilon) and access control (Nedap), expanded Alertis' presence in Limburg province with 15 additional team members, and made Alertis a leading security player in the region. P&M Technology director Paulissen remained involved during the transition.
• Koninklijke Belgische Snelschaatsfederatie (KBSF) – Royal Belgian Speed Skating FederationminorGTM or Marketing PartnerAlertis is the Presenting Partner of the Royal Belgian Speed Skating Federation, supporting the federation as a sponsor in a marketing/partnership capacity.
• BoschcoreTechnology or IntegrationAlertis integrates Bosch fire detection products including the Bosch Avenar fire alarm control panel (with interactive touchscreen, modular design, and remote service capability) and Bosch Aviotec video-based fire and smoke detection cameras. Alertis holds BOSEC certification enabling NBN S21-100 compliant installations with Bosch products.

Scale indicators8 records

Recent moves8 records

Expansion highlights6 records

Others

• Bosch Security Systems: Tier-one manufacturer of fire detection, intrusion, and video systems and a key technology partner for Alertis (Avenar fire panels, Aviotec video smoke detection). A supplier/ecosystem participant that could also compete with integrators on select projects.
• Nedap Security Management: Dutch manufacturer of the AEOS access control platform and Alertis's Alliance Partner. Functions primarily as a technology supplier to Alertis but also sells directly to large enterprise end customers.

Broad incumbents

• Johnson Controls: Global provider of building technologies including fire detection, suppression, and integrated security systems. Comparable in fire safety and security integration but serves a much wider portfolio of building automation customers.
• Siemens Smart Infrastructure: Global building technologies provider offering fire safety, access control, and video surveillance as part of a much broader building management portfolio. Overlaps with Alertis in fire detection and integrated security but at enterprise/global scale.
• Stanley Security: International electronic security integrator offering intrusion, video surveillance, access control, and fire detection services. Comparable technology scope to Alertis but operates at multi-country scale with broader service portfolio.
• Securitas Belgium: Belgian arm of Securitas, the global security services and technology group. Overlaps with Alertis in electronic security systems integration while also offering guarding, making it a broad incumbent rather than pure technology peer.
• Chubb Fire & Security: Global fire safety and security integrator and service provider with a Belgian presence. Comparable fire detection, intrusion, and integrated security offering but operates at much larger scale and broader geographic footprint.
• Equans (formerly Engie Solutions / Cofely): European multi-technical services group offering fire safety, security systems, and integrated facility services across Benelux and broader Europe. Comparable in integrated security delivery but within a much larger facility management portfolio.

Direct peers

• Trigion: Dutch-based security systems integrator offering fire detection, intrusion, CCTV, and access control across the Benelux. Direct comparable to Alertis in scope, multi-vertical specialization, and integrator business model in a neighboring market.

Regional players

• Falck: European provider of fire safety services and equipment with operations in several Northern European markets. Comparable in fire protection services focus but primarily operates outside Belgium and emphasizes fire services over integrated electronic security.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@alertis-be
• Facebookfacebook.com/AlertisNV
• LinkedInlinkedin.com/company/alertis

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Alertis