Imdad

Name

Imdad

Legal name

Imdad

Website

https://imdad.com

Company type

Private

Founded year

1991

Operating status

Operating

Headcount range

251–500 employees

Ownership category

akta.pro rank

Product category

Aesthetic Medical Equipment Distribution

NAICS

Electromedical and Electrotherapeutic Apparatus Manufacturing (334510), Navigational, Measuring, Electromedical, and Control Instruments Manufacturing (3345)

SIC

Surgical & Medical Instruments & Apparatus (3841), Electromedical & Electrotherapeutic Apparatus (3845)

akta.pro primary industry

Dermocosmetics & Medical-Grade Skincare (CRABAAAF)

Keywords

• Aesthetic medical devices
• Medical equipment distribution
• Laser hair removal
• Cryolipolysis systems
• Clinical training services

Headquarters

HQ city

Dubai

HQ country

United Arab Emirates

HQ region

Middle East

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Supply Chain, Technology or R&D

Revenue model

1. Medical Device Distribution: Imdad generates revenue through the distribution and sale of aesthetic medical equipment from global manufacturers including Candela Medical, Accure, Hironic, and others. The company serves as the official and exclusive distributor for Candela Medical across KSA, UAE, Qatar, Bahrain, Oman, Jordan, and Lebanon.
2. After-Sales Services: Revenue from biomedical engineering services, spare parts, maintenance contracts, and technical support for installed devices across 2,100+ centers in the region
3. Clinical Training: Training programs for practitioners on aesthetic technologies, including webinars, eLearning platform, and hands-on training sessions. The company has trained 4,000+ practitioners in the Middle East.
4. Marketing Support Services: Patient marketing strategy services including clinic locators, patient websites, and demand generation support for clients

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels6 records

Core offering

Imdad distributes energy-based aesthetic medical devices — including laser, HIFU, and cryolipolysis systems from manufacturers such as Candela Medical, Daavlin, and Classys — to aesthetic clinics, dermatology centers, and medical spas across the Middle East. The company complements device sales with after-sales biomedical engineering support, structured clinical training programs, and marketing services to its B2B customers.

Product overview

Imdad is a distributor and service provider for aesthetic medical technologies, offering a comprehensive portfolio of energy-based devices and medical equipment across the Middle East region. The product portfolio includes Candela Medical laser systems (GentleMax Pro Plus, GentleLase Pro, GentleMax Pro, GentleYAG Pro, Matrix, Vbeam Perfecta) for hair removal, skin rejuvenation, and vascular treatments; picosecond lasers (Picoway, Nordlys, Frax Pro) for skin resurfacing and pigmentation; body contouring devices (CRISTAL Pro for cryolipolysis and CRISTAL Fit for muscle stimulation); HIFU/robotic ultrasound systems (Ultraformer III, Ultraformer MPT) for face lifting and skin tightening; UV phototherapy solutions (Daavlin Neolux cabinet and DermaPal home unit) for vitiligo and psoriasis; and supporting accessories including Lemi medical beds, Buffalo smoke evacuators, Zimmer cooling systems, and Brymill cryosurgery equipment. The company serves as the Official and Exclusive Distributor for Candela Medical and other global brands across KSA, UAE, Qatar, Bahrain, Oman, Jordan, and Lebanon.

Differentiator

Problem solved

Functional benefit

Products and services

• GentleMax Pro Plus A combined-wavelength (Alexandrite + Nd:YAG) laser system from Candela Medical for hair removal, pigmented lesions, and vascular treatments, marketed to aesthetic clinics and medical spas in the Middle East.
• Accure Laser system targeted at acne treatment, distributed by Imdad to dermatology and aesthetic clinics.
• GentleLase Pro Alexandrite laser platform for hair removal and pigmented-lesion treatments, distributed to aesthetic practitioners.
• GentleMax Pro Combined-wavelength (Alexandrite + Nd:YAG) laser system for hair removal, marketed to clinics and medical spas.
• GentleYAG Pro Nd:YAG laser system from Candela Medical for hair removal on darker skin types and vascular treatments.
• Infinity Pro Device for bleaching hair in preparation for laser hair removal sessions, used by aesthetic practitioners.
• Matrix Radiofrequency microneedling system for skin rejuvenation, distributed to dermatology and aesthetic clinics.
• Preime DermaFacial device for facial skin treatments, marketed to aesthetic clinics and medical spas.
• Frax Pro Skin resurfacing system for aesthetic practitioners performing fractional skin treatments.
• Nordlys Multi-purpose aesthetic platform combining IPL and Nd:YAG technologies for skin rejuvenation and vascular treatments.
• Picoway Picosecond laser system for tattoo removal and pigmentation treatments, marketed to aesthetic and dermatology clinics.
• Vbeam Perfecta Pulsed-dye laser from Candela Medical for vascular lesion treatments, rosacea, and redness.
• CRISTAL Pro Medical cryolipolysis platform for non-invasive fat reduction and body contouring.
• CRISTAL Fit Medical cryolipolysis platform for non-invasive body contouring and fat reduction treatments.
• Daavlin Neolux Phototherapy device distributed by Imdad for treatment of skin conditions such as psoriasis and vitiligo.
• Daavlin DermaPal Handheld phototherapy device for targeted treatment of localized skin conditions.
• Ultraformer III High-Intensity Focused Ultrasound (HIFU) system for non-invasive skin lifting and tightening.
• Ultraformer MPT Next-generation High-Intensity Focused Ultrasound platform for skin lifting and tightening treatments.
• Carboxy CDT Carboxytherapy device for skin rejuvenation and related aesthetic treatments.
• Lemi 4 Medical treatment bed for aesthetic and dermatology procedures, distributed to clinics for use in their treatment rooms.
• Clinical Training Programs Structured clinical training and certification programs run by Imdad for practitioners purchasing its distributed aesthetic devices, covering safe operation, treatment protocols, and best practices.
• After-Sales Biomedical Engineering Support Authorized in-region biomedical engineering service covering installation, preventive maintenance, and repair of the energy-based aesthetic devices distributed by Imdad across the Middle East.

Quantifiable outcome

• 20-30% average fat cell reduction with CRISTAL Pro cryolipolysis
• +7 more outcomes

Named customers8 records

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature8 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• Candela MedicalcoreTechnology or IntegrationOfficial and exclusive distributor for Candela Medical laser systems across KSA, UAE, Qatar, Bahrain, Oman, Jordan, and Lebanon. Candela products include GentleMax Pro Plus, GentleLase Pro, GentleYAG Pro, Vbeam Perfecta, and Nordlys.
• AccurecoreTechnology or IntegrationExclusive distribution partner for Accure acne laser - the first acne monotherapy laser technology. Imdad distributes Accure products in the Middle East region.
• HironicminorChannel Partner/ Reseller/ DistributorDistribution partner for Hironic aesthetic medical devices
• Lego LaserminorChannel Partner/ Reseller/ DistributorDistribution partner for Lego Laser aesthetic devices
• DeleominorChannel Partner/ Reseller/ DistributorDistribution partner for Deleo aesthetic medical equipment
• emaminorChannel Partner/ Reseller/ DistributorDistribution partner for ema aesthetic devices
• DaavlincoreTechnology or IntegrationDistribution partner for Daavlin UV phototherapy products including Neolux Cabinet and DermaPal home phototherapy unit for treating vitiligo and psoriasis

Scale indicators14 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Sciton: Sciton manufactures premium aesthetic and medical laser platforms (BBL, Halo, Joule, mJOULE) used for skin resurfacing, pigmentation, and body treatments. It is comparable as a competing OEM whose devices target the same high-end clinics Imdad serves in the Middle East.
• Candela Medical: Candela Medical is the global manufacturer of the laser and energy-based device portfolio (GentleMax Pro Plus, Vbeam Perfecta, Nordlys, Matrix) that Imdad exclusively distributes across seven Middle Eastern countries. It is comparable as the upstream OEM whose commercial strategy and exclusivity decisions directly determine Imdad's core revenue base.
• Cutera: Cutera manufactures aesthetic laser and energy-based platforms (enlighten, AviClear, Secret RF) for pigmentation, acne, and skin revitalization. It is comparable as a competing OEM whose acne and pigmentation devices overlap with Imdad's Picoway, Accure, and Nordlys offerings.
• Alma Lasers: Alma Lasers is a leading global manufacturer of aesthetic and medical laser, RF, ultrasound, and IPL platforms (Soprano, Accent, Harmony). It is comparable as a competing OEM whose devices compete head-to-head with Imdad's distributed portfolio in clinics across the Middle East and which could choose to partner with rival distributors.
• Fotona: Fotona manufactures high-performance laser systems (SP Dynamis, StarWalker, LightWalker) used in aesthetics, dermatology, and surgery. It is comparable as an OEM whose products compete with Imdad's distributed Candela and other laser offerings in the same Middle Eastern clinical segment.
• Cynosure: Cynosure is a global manufacturer of aesthetic laser and RF platforms (PicoSure, TempSure, MonaLisa Touch). It is comparable as a competing OEM whose products overlap directly with Imdad's distributed Candela portfolio in hair removal, pigmentation, and skin rejuvenation indications.
• Lumenis: Lumenis is a global pioneer in energy-based medical and aesthetic devices, with strong presence in CO2, IPL, and laser platforms used for hair removal, skin resurfacing, and ophthalmology. It is comparable as a direct OEM competitor to Candela whose products overlap significantly with Imdad's distributed portfolio.
• BTL Group: BTL Group manufactures non-invasive aesthetic devices including EMFACE, EMSCULPT, and Exilis for body shaping and skin tightening. It is comparable as an OEM whose body-contouring and skin-tightening devices compete directly with Imdad's CRISTAL Pro and Ultraformer offerings in Middle Eastern clinics.

Others

• Galderma: Galderma is a global dermatology-focused company offering aesthetic injectables, skincare, and therapeutic dermatology products. It is comparable as a peer in the dermatology/aesthetics channel serving overlapping clinics in the Middle East, though its core portfolio is injectables and skincare rather than energy-based devices.
• Merz Aesthetics: Merz Aesthetics is a global aesthetics business focused on injectables (Xeomin, Radiesse, Belotero) and devices (Ultherapy). It is comparable as an adjacent player in the broader medical aesthetics space that targets the same clinics Imdad serves, although its core is injectables rather than energy-based devices.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/user/ImdadGroup
• Instagraminstagram.com/imdadgroup
• Xx.com/Imdad_group

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Imdad