Netcenter

What Netcenter does

Netcenter is a privately held Brazilian managed security and IT infrastructure services provider founded in 1994 and headquartered in Rio de Janeiro, operating under the legal name "NETCENTER." The company delivers two core service lines: Cybersecurity (Managed Detection and Response backed by a 24/7 Security Operations Center, managed firewall with VPN and SD-WAN, incident response, and vulnerability management) and IT Infrastructure (managed datacenter, 24/7 Network Operations Center, centralized Service Desk, field service, storage, backup, and disaster recovery). It serves SMB through enterprise customers across healthcare, retail, maritime, pharmaceutical, education, and software segments, with documented references including UNIMED RJ, GMAP Supermercados, Sapura Navegação Marítima, Zydus Nikkho, Nexo CS, Accumed, and others. Underlying technology is built on integrated partner platforms from Dell Technologies (Titanium), Microsoft (Silver), Fortinet (Advanced), Trend Micro (Expert), Sophos, Tenable, Veeam, Secureworks, and Delinea, with the company's own MDR service providing the orchestration layer over these tools.

The company generates revenue through recurring managed services contracts complemented by technology implementation and consulting engagements, all priced via quote-based sales rather than published tiers. Go-to-market is direct enterprise field sales with dedicated commercial phone lines, a 'Fale com Especialista' lead form, a free cybersecurity assessment tool for mid-funnel lead capture, and a client portal for ongoing support. The company holds ISO 27001 certification, is LGPD-compliant, and operates with a CEO (Claudio Medeiros) and CTO/partner (Leonardo Cordeiro, CISSP) leadership structure. Geographic focus is Brazil, with no disclosed expansion to other Latin American markets despite the LA-tagged operating region.

Name

Netcenter

Legal name

NETCENTER

Website

https://netcenter.com.br

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

101–250 employees

Short description

Netcenter is a privately held Brazilian managed cybersecurity and IT infrastructure services provider, founded in 1994 in Rio de Janeiro, delivering 24/7 MDR, SOC, managed firewall, and IT infrastructure management to SMB through enterprise clients across healthcare, retail, maritime, and pharmaceutical sectors.

Ownership category

akta.pro rank

Product category

Managed Cybersecurity and IT Infrastructure Services

NAICS

Computer Facilities Management Services (541513), Security Systems Services (56162), Computer Systems Design and Related Services (5415), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Processing & Data Preparation (7374)

akta.pro primary industry

Security Operations Center (SOC) as a Service (BPAEADAB)

akta.pro secondary industries

Data Center Operations & Managed Services (Remote Hands, NOC/SOC) (HDABANAA), Network Management (LAN/WAN/Wi‑Fi) Services (BPAEABAD), Workplace Service Desk & Onsite Support (Deskside/Field Services, VIP Support) (BPAEAIAJ)

Keywords

• Managed cybersecurity services
• IT infrastructure services
• Managed detection response
• Network operations center
• Managed firewall services

Headquarters

HQ city

Rio De Janeiro

HQ country

Brazil

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Managed Security Services: Recurring managed security services including MDR, cybersecurity monitoring, threat detection and response, vulnerability management, and security operations center (SOC) services provided 24/7. Revenue is generated through ongoing managed service contracts.
2. Managed IT Infrastructure Services: Managed infrastructure services including datacenter management, network management, service desk, storage, compute, backup and disaster recovery, and cloud services. Provided as ongoing managed services.
3. Technology Implementation and Consulting: Assessment, design, deployment, and migration services for IT infrastructure including network, storage, compute, and security technologies. Often bundled with managed services and product resale.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Netcenter delivers managed cybersecurity services (including 24/7 Managed Detection and Response via an in-house SOC, managed firewall, vulnerability management, and incident response) and managed IT infrastructure services (datacenter, storage, networking, backup, disaster recovery, NOC, and Service Desk) for Brazilian organizations. Services are delivered as recurring managed contracts that integrate, operate, and support third-party technologies from partners such as Dell, Fortinet, Microsoft, Trend Micro, Sophos, Tenable, and Veeam.

Product overview

Netcenter is a managed cybersecurity and IT infrastructure services provider serving Brazilian organizations in their digital transformation journeys. Its portfolio is organized into two core service lines: Cybersecurity — encompassing MDR (Managed Detection and Response), managed firewall, and incident response — and IT Infrastructure — covering computing, storage, networking, backup, disaster recovery, managed datacenter, and service desk. Netcenter delivers these services primarily through a managed services model, implementing and managing third-party technology platforms from partners including Trend Micro, Dell Technologies, Fortinet, Tenable, Microsoft, Sophos, Veeam, and Secureworks. Since 1994, the company has operated from Rio de Janeiro, Brazil, and holds ISO 27001 certification.

Differentiator

Problem solved

Functional benefit

Products and services

• Cybersecurity Services Managed cybersecurity services for organizations, covering risk identification, protective technology implementation, threat detection and incident response, and recovery planning to build organizational resilience.
• MDR (Managed Detection and Response) 24/7 managed detection and response service combining advanced technology and human intelligence through a Security Operations Center (SOC) to monitor endpoints, servers, and network/perimeter elements in real time, identify anomalies, contain threats, and support eradication and recovery.
• IT Infrastructure Services Managed IT infrastructure services covering computing and storage, network and connectivity, backup and disaster recovery, infrastructure assessment, deployment and migration, managed datacenter, and field service for business application execution, operational efficiency, and protection of digital assets.
• Managed Firewall Managed firewall service providing network protection, VPN implementation, and SD-WAN functionality to elevate environment security and improve connectivity between distributed sites such as distribution centers and stores.
• Service Desk & Field Service Centralized service desk providing first-level IT support and incident management, combined with field service for on-site managed datacenter and IT operations, supporting business continuity.
• NOC (Network Operations Center) 24/7 network operations center providing continuous infrastructure monitoring and management to ensure operational continuity across client environments.

Quantifiable outcome

• 24/7 SOC monitoring across endpoints, servers, network, and perimeter
• +3 more outcomes

Named customers9 records

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability3 records

Feature4 records

Partnerships

Eight partnerships are on record, tiered core and important.

• FortinetcoreTechnology or Integration · 1 February 2023Since February 2023, Netcenter is a Fortinet Advanced Partner, strengthening its cybersecurity portfolio. The partnership supports network security, SD-WAN, ZTNA/SASE solutions and is part of Netcenter's strategy to provide comprehensive cybersecurity services.
• Dell TechnologiescoreTechnology or IntegrationNetcenter is a Dell Titanium Partner with over 15 years of partnership. The company has specialized teams for infrastructure management and project architecture in Enterprise, Networking, and Security competencies. Dell provides servers (PowerEdge), storage solutions, and APEX cloud services that Netcenter integrates and manages as part of its managed services offerings.
• MicrosoftcoreTechnology or IntegrationOver 20 years of partnership. Netcenter is a Microsoft Silver Partner offering solutions focused on virtualization and business continuity, including Microsoft 365, Azure, and server software licensing. Provides post-sale support for Microsoft products.
• Trend MicrocoreTechnology or IntegrationNearly 10 years of partnership. Netcenter is a Trend Micro Expert Partner, working with one of the market leaders in hybrid cloud security, network defense, and endpoint protection. Provides Trend Micro endpoint and server protection implementations for clients.
• SophosimportantTechnology or IntegrationNetcenter is a Sophos Silver Partner, providing Sophos cybersecurity solutions including endpoint protection and network security as part of its managed security services portfolio.
• TenableimportantTechnology or IntegrationNetcenter is a Tenable Partner, offering vulnerability management and cybersecurity risk assessment solutions to help clients understand and reduce cybersecurity risk across their operations.
• VeeamimportantTechnology or IntegrationNetcenter is a Veeam Pro Partner, providing backup and recovery solutions for hybrid environments. Veeam is a global leader in data protection and backup solutions.
• SecureworksimportantTechnology or IntegrationNetcenter partners with Secureworks to provide cybersecurity services, leveraging their threat intelligence and security operations capabilities.

Scale indicators5 records

Recent moves4 records

Expansion highlights5 records

Broad incumbents

• IBM Security Services: Global incumbent providing managed SOC, MDR, and security consulting across Latin America. Competes with Netcenter for large enterprise SOC outsourcing contracts and brings deeper global resources.
• Tivit: Brazilian digital business and managed services company offering cloud, security, and infrastructure management. Comparable to Netcenter's IT infrastructure and managed services portfolio at much larger scale.
• Accenture Security: Global security services arm of Accenture delivering managed security, MDR, and cyber resilience at enterprise scale. Competes with Netcenter for large Brazilian enterprise managed security engagements.
• Stefanini Group: Major Brazilian-headquartered IT services and consulting firm with cybersecurity and infrastructure managed services. A scaled incumbent competing with Netcenter for mid-market and enterprise digital transformation mandates.
• Logicalis: Global IT solutions and managed services provider with significant Brazil operations spanning networking, data center, and security services. Overlaps with Netcenter's IT infrastructure and managed security portfolio at larger enterprise scale.

Direct peers

• Tempest Security: Brazilian MSSP and cybersecurity consultancy offering MDR, threat intelligence, and incident response. Closely comparable in service portfolio and target market to Netcenter.
• Conviso Application Security: Brazilian cybersecurity services firm specializing in application security, MDR, and security advisory. Direct competitor to Netcenter's MDR/SOC offering in the Brazilian enterprise and mid-market segments.
• Secureworks: Global MDR and managed security services provider, listed partner of Netcenter. Comparable in the SOC/MDR delivery model and target buyer (mid-market and enterprise), with significantly larger global footprint.
• Cipher (A Prosegur company): Latin American MSSP with strong Brazil presence, offering managed security, MDR, and cyber intelligence. Backed by Prosegur, competes head-to-head with Netcenter for enterprise security contracts in Brazil.

Emerging players

• Arctic Wolf: Leading global MDR provider serving mid-market and enterprise customers with a 24/7 SOC-as-a-service model. Competes with Netcenter's MDR offering where global enterprises seek standardized managed detection and response.

Market position

Strengths3 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/netcenterti
• Facebookfacebook.com/Netcenter.Tecnologia
• LinkedInlinkedin.com/company/netcenter-informatica-ltda

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Netcenter