Grupo Staff

What Grupo Staff does

Grupo Staff is a Mexican IT consulting firm headquartered in Monterrey with a regional office in Guadalajara, operating as a Microsoft Gold Partner for over 20 years. The company delivers end-to-end implementation, licensing, and managed services across the full Microsoft enterprise stack, including Dynamics 365 (Finance, Supply Chain Management, Business Central, Sales, Marketing, Customer Service, Commerce, Field Service, Project Operations, Customer Insights, Fraud Protection, Contact Center), Microsoft 365, Azure (compute, storage, networking, AI/ML, integration, identity), Power Platform (Power BI, Power Apps, Power Automate, Power Virtual Agents), and the Copilot AI family. It serves both large enterprises (300+ users) requiring complex multi-module ERP and cloud modernization, and SMEs (1-300 users) seeking scaled productivity and Business Central deployments, with documented enterprise customers spanning manufacturing (TORAY, AHRESTY, MEGA, GUTIERREZ), retail (BETTERWARE, AVANCE), food and beverage (CHILCHOTA), and energy/utilities (GASMETRO).

The company differentiates through three proprietary Mexican localization products developed and maintained in-house: Fortia (payroll and HR management with Mexican labor law compliance), SECIF (Mexican enterprise fiscal tax calculation platform), and Siven (supplier portal and vendor management). These products address SAT invoice validation, Mexican labor regulations, and procurement workflows that Microsoft's global stack does not natively cover, creating a localized IP layer atop the partner relationship.

Grupo Staff's business model combines professional services revenue from high-level Microsoft implementations, software resale and licensing income from Microsoft enterprise licenses (Dynamics, Microsoft 365, Azure consumption, Power Platform seats), recurring managed services revenue from bilingual 24/7 technical support with documented SLAs (3-hour average resolution time, 550+ knowledge base cases), and subscription revenue from its proprietary Fortia, SECIF, and Siven products. The go-to-market is sales-led and consultative, targeting enterprises undergoing digital transformation with bundled Microsoft solution suites, supported by a Microsoft-certified consultant team and distribution through the Dynamics PACT partner network plus reselling alliances with LoopUp (Teams telephony) and Aptean (Food & Beverage ERP).

Name

Grupo Staff

Legal name

Grupo Staff

Website

https://grupostaff.com

Company type

Private

Founded year

1992

Operating status

Operating

Headcount range

11–50 employees

Short description

Grupo Staff is a Mexican Microsoft Gold Partner delivering enterprise IT consulting, implementation, and managed services across Dynamics 365, Azure, Microsoft 365, Power Platform, and Copilot to large enterprises and SMEs in Mexico, complemented by proprietary Fortia, SECIF, and Siven localization products.

Ownership category

akta.pro rank

Product category

IT Consulting Services

NAICS

Management Consulting Services (54161)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Captive/Global In-House Center (GIC) Setup & Managed Services (BPAEAMAK)

Keywords

• Microsoft consulting services
• Dynamics 365 implementation
• Cloud migration services
• Enterprise IT consulting
• Mexican localization software

Headquarters

HQ city

Guadalajara

HQ country

Mexico

HQ region

Latin America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Microsoft Solutions Consulting & Implementation: Professional services revenue derived from high-level implementation of Microsoft Dynamics 365, Azure, Microsoft 365, and Power Platform solutions. The company deploys specialized consultants to design, configure, and deploy Microsoft's enterprise software stack across customer organizations.
2. Microsoft Software Resale & Licensing: Revenue from reselling Microsoft enterprise licenses including Dynamics 365 modules, Microsoft 365 plans (E1, E3, E5, F3, Business Basic, Business Standard, Business Premium), Azure consumption, and Power Platform seats, bundled with implementation services.
3. Technical Support & Managed Services: Ongoing technical support services including incident management, preventive maintenance, and knowledge-base driven resolution. Support is provided in English and Spanish, using Microsoft Prime support infrastructure at accessible pricing.
4. Proprietary Software (Siven, SECIF, Fortia): Revenue from proprietary Mexican HR/payroll (Fortia), supplier management (Siven), and enterprise tax platforms (SECIF), sold as standalone or integrated solutions.

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

Grupo Staff is an IT consulting firm and Microsoft Gold Partner providing consulting, implementation, and technical support services for the Microsoft technology stack including Dynamics 365, Azure, Microsoft 365, Power Platform, and Copilot AI. The company also develops and sells proprietary Mexican localization products: Fortia (payroll and HR management), SECIF (fiscal tax calculation platform), and Siven (supplier management portal). Services are delivered by Microsoft-certified consultants from offices in Monterrey and Guadalajara to enterprise and SME clients across Mexico.

Product overview

Grupo Staff is a Microsoft Gold Partner with over 20 years of experience providing IT consulting and solutions in Mexico. The company offers a portfolio of proprietary products alongside the full Microsoft technology stack. Its proprietary offerings include Fortia (payroll and HR management), SECIF (Mexican fiscal tax calculation), and Siven (supplier portal) — all localized for the Mexican market. The Microsoft portfolio spans Dynamics 365 (ERP/CRM across Finance, Sales, Marketing, Customer Service, Field Service, Commerce, Fraud Protection, Supply Chain Management, Project Operations, and Customer Insights), Power Platform (Power BI, Power Apps, Power Automate, Power Virtual Agents), Microsoft 365 productivity suites (with plans for SMEs and large enterprises), Azure cloud platform (covering compute, storage, networking, AI, analytics, DevOps, and integration services including Virtual Machines, App Service, Functions, Storage, Synapse Analytics, Machine Learning, Cognitive Services, Azure OpenAI, Logic Apps, Service Bus, Active Directory, and Azure DevOps), and the Copilot AI family (Microsoft 365 Copilot, Copilot Studio, Security Copilot, Copilot Chat, Copilot en Azure, Copilot para Finanzas). Partner products include LoopUp for Teams telephony and Aptean Food & Beverage ERP built on Business Central. The company also provides implementation and technical support services.

Differentiator

Problem solved

Functional benefit

Brands

• Siven: Supplier management solution (Gestión de proveedores) and supplier portal (Portal de proveedores)
• SECIF
• Fortia

Products and services

• Microsoft Dynamics 365 Implementation Services End-to-end consulting, design, configuration, and deployment of Microsoft Dynamics 365 ERP and CRM modules for enterprises and SMEs undergoing digital transformation. Targets large Mexican organizations with 300+ users and SMEs requiring scaled ERP through Business Central.
• Microsoft Azure Cloud Consulting Services Consulting, architecture, deployment, and management of Microsoft Azure cloud services including compute (Virtual Machines, App Service, Functions), storage, analytics (Synapse), AI/ML (Machine Learning, Cognitive Services, Azure OpenAI), integration (Logic Apps, Service Bus), and identity (Active Directory, B2C). Targets Mexican enterprises requiring cloud modernization and hybrid/multi-cloud environments.
• Microsoft 365 Deployment Services Deployment of Microsoft 365 productivity suites including Office applications, cloud services, Teams collaboration, and Copilot integration for organizations of all sizes in Mexico. Targets both large enterprises (300+ users) and SMEs (1-300 users) requiring collaboration, communication, and productivity tooling.
• Microsoft Power Platform Implementation Low-code platform deployment comprising Power BI for business intelligence, Power Apps for custom application development, Power Automate for workflow automation, and Power Virtual Agents for conversational AI chatbots. Targets Mexican enterprises and SMEs seeking data analysis, app development, workflow automation, and AI-driven customer service capabilities.
• Microsoft Copilot AI Implementation Deployment and enablement of the Microsoft Copilot AI family including Microsoft 365 Copilot (productivity), Copilot Studio (custom AI agents), Security Copilot (security operations), Copilot Chat (web-based AI), Copilot en Azure (cloud operations), and Copilot para Finanzas (finance). Targets Mexican enterprises seeking generative AI adoption across productivity, security, and operational domains.
• Fortia Payroll and HR Management Proprietary payroll and HR suite for Mexican companies, covering payroll processing, time and attendance, employee self-service, recruitment and selection, psychometrics, training, performance evaluations, and HR BI with KPIs. Built for Mexican labor law compliance. Targets Mexican organizations needing compliant HR/payroll localized for the Mexican regulatory framework.
• SECIF Enterprise Fiscal Tax Platform Proprietary Mexican fiscal tax calculation platform that handles enterprise tax obligations and compliance within the Mexican regulatory framework, integrated with SAT for invoice validation. Targets Mexican enterprises requiring fiscal compliance automation.
• Siven Supplier Management Portal Proprietary supplier management portal designed for Mexican market localization, enabling supplier onboarding, evaluation, and lifecycle management. Targets Mexican companies needing localized supplier and vendor management workflows.
• Technical Support and Managed Services Ongoing technical support and managed services for Microsoft Dynamics 365, Azure, Microsoft 365, Power Platform, Copilot, and proprietary products. Includes incident management, preventive maintenance, and knowledge-base-driven resolution (KCS v6 methodology). Bilingual (English/Spanish) support via Microsoft Prime infrastructure. Targets Mexican enterprises and SMEs running Microsoft solutions.
• LoopUp Microsoft Teams Telephony Global Microsoft Teams telephony solution offered through partner integration, including cloud communications, SIP trunking via Operator Connect and Direct Routing, with unified management portal and centralized billing. Targets multinational businesses in Mexico requiring unified global Teams telephony.
• Aptean Food & Beverage ERP Specialized ERP solution for the food and beverage industry, built on Microsoft Dynamics 365 Business Central, providing supply chain visibility, traceability, production management, and quality control. Targets Mexican food and beverage manufacturers requiring industry-specific ERP.

Quantifiable outcome

• Average support case resolution time of 3 hours for common cases
• +2 more outcomes

Named customers8 records

Segments6 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration17 records

AI capability31 records

Feature4 records

Partnerships

Three partnerships are on record, tiered core.

• MicrosoftcoreTechnology or IntegrationAs a Microsoft Gold Partner for over 20 years, Grupo Staff is a premier implementation partner for the full Microsoft technology stack including Dynamics 365, Azure, Microsoft 365, Power Platform, and Copilot AI. The partnership provides access to Microsoft's product roadmap, technical resources, co-sell programs, and partner designations that underpin the company's entire service offering.
• Microsoft Dynamics PACTcoreGTM or Marketing PartnerDynamics PACT is a Microsoft Dynamics partner network operating in Mexico and Latin America. Grupo Staff's membership provides regional market visibility, referral opportunities, and participation in co-marketing initiatives within the regional Microsoft ecosystem.
• FortiacoreTechnology or IntegrationFortia is a Mexican payroll and human resources management solution developed and maintained by Grupo Staff. It offers comprehensive HR/payroll functionality specifically designed for Mexican labor law compliance, SAT invoice validation, and Mexican business requirements, complementing Microsoft's global HR capabilities.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Accenture: Global professional services firm with one of the largest Microsoft practices (and the Avanade JV with Microsoft). Overlaps on Dynamics 365, Copilot, and Azure advisory/implementation across Mexico and globally.
• Capgemini: Global IT services and consulting firm with a Microsoft Business Applications practice. Comparable on enterprise ERP/CRM and cloud transformation delivery, including in Latin America.
• Avanade: Joint venture between Accenture and Microsoft, the largest Microsoft-focused consultancy. Overlaps entirely in Dynamics 365, Azure, and Copilot implementation services, but at materially larger global scale.
• Slalom: Global technology and business consulting firm with a deep Microsoft practice and Solutions Partner designations. Comparable on Microsoft ecosystem implementation and managed services across enterprise and SME segments.
• TCS (Tata Consultancy Services): Global IT services giant with an established Microsoft Business Applications practice. Comparable as a provider of large-scale Microsoft Dynamics 365 and Azure implementation services, though at vastly larger scale.

Direct peers

• Hitachi Solutions: Microsoft Gold Partner focused on Dynamics 365, Azure, and Power Platform implementations globally, with a multi-decade track record. Directly comparable as a Microsoft-first SI selling licensing, implementation, and managed services to enterprises.

Regional players

• Global Hitss: Mexican IT services firm offering digital transformation, ERP, cloud, and managed services to Mexican enterprises. Comparable geographic focus and similar mid-size enterprise IT services profile.
• Neoris: Latin American-headquartered IT consultancy with a strong Mexican delivery presence, providing enterprise digital transformation including ERP/CRM and cloud services. Comparable regional footprint and enterprise-customer orientation.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/@GrupoStaffIT/about
• Facebookfacebook.com/GrupoStaffConsulting
• LinkedInlinkedin.com/company/grupo-staff-business-process-it-consulting
• Xx.com/GrupoStaff

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Grupo Staff