No1 CopperPot Credit Union

What No1 CopperPot Credit Union does

No1 CopperPot Credit Union (legal entity: Number One Police Credit Union Limited) is a UK-based, FCA- and PRA-regulated mutual credit union serving police officers, their families, and junior savers across 30 police forces via direct payroll deduction. Founded in 1986 and headquartered at Slater House, Cheadle Royal Business Park in Cheadle, it self-describes as the biggest police credit union in the UK, with a workforce of 11-50 and FSCS-protected deposits up to £120,000. Its core offerings span multiple savings account types (Member, Family Member, Junior, Notice Plus, Reserve, Festive Fund), a diversified lending book (~10 loan variants including Member, Consolidation, Commutation, Student Officer, Revolving Credit, Green, Loyalty, 70+, Credit Builder, and Holiday loans), and four mortgage products (100%, Fixed Rate, Standard Variable, and Family Assist), supplemented by Life Protection insurance, a Prize Draw, financial wellbeing content, and self-serve digital tools.

The technology stack is standard for a UK regulated credit union: a web-based account platform at cuaccount.com, native smartphone apps on Android and iOS, chatbot-based customer support via CUApps, marketing automation through MailChimp, analytics through Google Analytics and HotJar, and lending decisions automated against credit reference data from TransUnion, Experian, and Equifax. There is no proprietary platform disclosed; integration with police force payroll systems is the principal operational backbone.

Name

No1 CopperPot Credit Union

Legal name

Number One Police Credit Union Limited

Website

https://no1copperpot.com

Company type

Private

Founded year

1986

Operating status

Operating

Headcount range

11–50 employees

Short description

No1 CopperPot Credit Union is a UK-based, FCA/PRA-regulated mutual credit union that provides savings, loans, and mortgage products exclusively to police officers, their families, and junior savers across 30 police forces via payroll deduction and digital channels.

Ownership category

akta.pro rank

Product category

Credit Union Banking

NAICS

Credit Unions (52213), Credit Unions (522130)

SIC

Personal Credit Institutions (6141)

akta.pro primary industry

Employer/Occupational Credit Unions (FSABAEAB)

Keywords

• Credit union services
• Police savings accounts
• Member loans
• Police mortgages
• Payroll deduction lending

Headquarters

HQ city

Cheadle Hulme

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Loan Interest: Interest earned on member loans including Member Loans, Consolidation Loans, Commutation Loans, Student Officer Loans, Revolving Credit, Green Loans, Loyalty Loans, 70+ Loans, Credit Builder Loans, Holiday Loans, and Additional Borrowing.
2. Savings Account Management: Members deposit savings which are used to fund loans to other members. As a not-for-profit credit union, any surplus is returned to members through annual dividends.
3. Mortgage Services: Mortgage products for police officers including 100% Mortgages, Fixed Rate Mortgages, Standard Variable Rate Mortgage, and Family Assist Mortgage.
4. Financial Services and Fees: Various financial services including Life Protection insurance products and other supplementary services.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

No1 CopperPot Credit Union is a not-for-profit, member-owned credit union serving the UK police community. It provides a unified suite of savings accounts, unsecured personal loans (including consolidation, student, green, revolving credit, and specialized police-purpose loans), and mortgage products (including 100% mortgages) accessed primarily through direct payroll deduction across 30 UK police forces and a mobile banking app.

Product overview

No1 CopperPot Credit Union is a police-focused credit union offering a comprehensive suite of financial products through a single unified membership platform. The core offerings include multiple savings account types (Member, Family, Junior, Notice Plus, Reserve, and Festive Fund accounts), diverse lending products (Member Loans, Consolidation, Commutation, Student Officer, Revolving Credit, Green, Loyalty, 70+, Credit Builder, and Holiday loans), and mortgage solutions (100% Mortgages, Fixed Rate, Standard Variable Rate, and Family Assist mortgages). Additional services include Life Protection insurance, Prize Draw, Financial Wellbeing resources, Mortgage Calculator, Budget Planner, and a Smartphone App for mobile banking. All products are offered exclusively to police officers and their families with services delivered through direct payroll integration across 30 UK police forces.

Differentiator

Problem solved

Functional benefit

Products and services

• Member Account (Savings) Primary savings account allowing members to save regularly from as little as £5 per month, with direct payroll deduction across 30 UK police forces. Designed for serving police officers.
• Family Member Account Savings account allowing family members of police officers to save alongside the primary member.
• Junior Account Savings account designed for children and young savers within the police family to encourage early financial literacy.
• Notice Plus Account Savings account requiring a notice period for withdrawals, offering potentially better rates for members.
• Reserve Account Additional savings account for members requiring flexible reserve funds.
• Festive Fund Account Specialized savings account helping members save for festive/holiday expenses.
• Member Loan Affordable loan product for members for home improvements and personal needs, with direct repayment from payroll.
• Consolidation Loan Loan product for consolidating existing debts into a single affordable payment.
• Commutation Loan Specialized loan product for police officers related to commutation calculations.
• Student Officer Loan Loan product designed for student police officers to support their training and early career.
• Revolving Credit Flexible credit facility allowing members to borrow and repay as needed within a set limit.
• Green Loan Loan product supporting environmentally friendly purchases and sustainable initiatives.
• Loyalty Loan Loan product rewarding long-term members with potentially better rates.
• 70+ Loan Loan product specifically designed for members aged 70 and over.
• Credit Builder Loan Loan product designed to help members build or improve their credit score.
• Holiday Loan Loan product for funding holidays and travel expenses.
• Additional Borrowing Facility allowing existing loan members to borrow additional funds on top of their current loan.
• 100% Mortgages No-deposit mortgage product designed to help police officers purchase homes without requiring a deposit.
• Fixed Rate Mortgages Mortgage products with fixed interest rates for predictable monthly payments.
• Standard Variable Rate Mortgage Mortgage product with variable interest rates that can change over time.
• Family Assist Mortgage Mortgage product allowing family members to assist with mortgage applications.
• Life Protection Insurance product that doubles eligible savings and clears loans in the event of a member's death.

Quantifiable outcome

• Over £4.5 million returned/shared with members

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration11 records

AI capability5 records

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Emerging players

• Salary Finance: UK fintech offering salary-deduction-linked loans, savings, and financial wellbeing to employees of large UK employers including public sector organisations; competes with No1 CopperPot's payroll-deduction lending model in the police workforce.

Direct peers

• Plane Saver Credit Union: UK credit union serving the aviation industry workforce with savings and loans; comparable as an occupational employer-affinity credit union with payroll deduction distribution, mirroring No1 CopperPot's police-focused model.
• Local Authority Credit Union: UK credit union serving employees of local authorities and public sector bodies; directly comparable as an occupational credit union serving a UK public sector workforce through payroll deduction.
• London Mutual Credit Union: UK credit union serving London-based public sector workers and communities with savings and affordable loans; comparable as a UK occupational/community credit union with a similar member-owned mutual model.
• Police Mutual: UK financial services provider serving the police community with savings, loans, insurance, and advice — a directly comparable occupational financial-services brand targeting the same police officer segment as No1 CopperPot.
• HealthShield Credit Union: UK credit union serving NHS and healthcare workers with savings and affordable loans; a directly comparable occupational credit union in the UK public sector space.

Others

• Modulr: UK payments infrastructure provider used by credit unions and fintechs to embed account and payment functionality; relevant as a technology/infrastructure enabler for credit union digital banking capabilities.

Broad incumbents

• Nottingham Building Society: UK mutual building society offering savings, mortgages, and loans to a broad UK retail base; comparable as a larger UK mutual institution with a similar not-for-profit philosophy but a much wider customer remit.
• Coventry Building Society: One of the UK's largest building societies offering savings and mortgage products nationally; comparable as a broad UK mutual competitor for deposits and mortgage market share against No1 CopperPot.
• Kent Reliance (OneSavings Bank): UK specialist bank offering savings and mortgage products including buy-to-let; competes for police officer mortgage and savings wallet share as a larger UK challenger.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/No1CopperPot
• LinkedInlinkedin.com/company/no1-copperpot-credit-union-ltd
• Xx.com/No1CopperPot

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about No1 CopperPot Credit Union