Auto Rescue Solutions

What Auto Rescue Solutions does

Auto Rescue Solutions (ARS) is a U.S. light-duty roadside assistance provider founded in 2002 by Mike Inman in the Dallas-Fort Worth metroplex. The company originated from a single-technician garage operation and has since scaled into one of the largest U.S. roadside assistance providers, currently active in 1,000+ cities (majority in major metros) and assisting over one million motorists annually. Services span jump starts, flat tire changes, lockout assistance, fuel delivery, and towing for passenger vehicles. ARS is veteran-owned and positions safety, urgency, trust, and respect as operating principles.

The company's core product is a proprietary mobile app and dispatch platform built specifically for roadside assistance operations. The platform serves two user groups: stranded motorists, who request service and receive real-time status and ETA updates through the app, and technicians, who receive dispatched work orders, optimized notifications, and digital job management. The system is designed to streamline dispatch routing, improve transparency throughout the rescue process, and provide 24/7 technical and operational support. ARS markets the platform as a differentiator against legacy call-center-driven roadside providers, and 1,500+ Google Reviews serve as a trust signal supporting consumer adoption.

ARS operates a hybrid revenue model. On the B2C side, individual motorists access services directly via the proprietary mobile app on a per-service basis. On the B2B2C side, ARS is a contracted roadside assistance provider for many of the top U.S. insurers and motor clubs, who resell or include roadside assistance as part of their policyholder and member offerings. Technician compensation is structured around weekly payouts and incentive opportunities, with flexible scheduling, which supports rapid scaling of the 1,500+ technician network. No external investors, parent companies, or funding rounds are disclosed; the company appears to be founder-controlled and privately held.

Name

Auto Rescue Solutions

Legal name

Auto Rescue Solutions

Website

https://autorescuesolutions.com

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

101–250 employees

Short description

Auto Rescue Solutions is a U.S. light-duty roadside assistance provider offering towing, jump starts, lockout, fuel delivery, and tire change services to individual motorists and enterprise insurance and motor club clients across 1,000+ cities.

Ownership category

akta.pro rank

Product category

Roadside Assistance Services

NAICS

Motor Vehicle Towing (488410), Motor Vehicle Towing (48841)

SIC

Services-Automotive Repair, Services & Parking (7500)

akta.pro primary industry

Mobile Auto Repair & Roadside Assistance (TLAKAAAL)

akta.pro secondary industries

Mobile Battery/Jump-Start, Lockout & Fuel Delivery (TLAKAFAE), Towing, Recovery & Vehicle Removal Services (TLAJAJAC)

Keywords

• Roadside assistance services
• Emergency vehicle towing
• Motor vehicle lockout
• Light-duty roadside assistance
• Vehicle recovery services

Headquarters

HQ city

Carrollton

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Roadside Assistance Services: Revenue generated through providing light-duty roadside assistance to individual motorists (B2C) and to insurance companies and motor clubs (B2B2C). Services include jump starts, tire changes, lockout assistance, fuel delivery, and towing.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels1 record

Core offering

Auto Rescue Solutions provides light-duty emergency roadside assistance — jump starts, flat tire changes, vehicle lockout assistance, fuel delivery, and towing — for stranded motorists and as a contracted service to insurance companies and motor clubs. Service delivery is enabled by a proprietary mobile app and dispatch platform that streamlines job routing, technician notifications, and work order management across 1,000+ U.S. cities.

Product overview

Auto Rescue Solutions offers a single unified product: a proprietary mobile app and dispatch platform for light-duty roadside assistance services. The platform is designed for both roadside technicians and stranded motorists, featuring innovative dispatch capabilities, optimized notifications, and exclusive work order management. The system provides transparency and effective communication throughout the rescue process, enabling the company to assist over one million motorists annually across 1000+ U.S. cities.

Differentiator

Problem solved

Functional benefit

Products and services

• Light-Duty Roadside Assistance Service Emergency light-duty roadside assistance delivered to stranded motorists across 1,000+ U.S. cities, including jump starts, flat tire changes, vehicle lockout assistance, fuel delivery, and vehicle towing. Service is available 24/7 via the company's proprietary mobile app and dispatch platform, and is also delivered under contract to major insurance companies and motor clubs for their policyholders and members.
• Proprietary Dispatch App and Platform Proprietary mobile application and dispatch platform built for roadside assistance operations. Designed for both technicians and stranded motorists, featuring an innovative dispatch application for efficient service routing and job management, optimized real-time notifications for service status and ETA, and exclusive digital work order management providing transparency throughout the roadside rescue process. Underpins the company's ability to coordinate service across 1,000+ U.S. cities and over one million motorist events annually.

Quantifiable outcome

• Assists over 1 million motorists annually
• +1 more outcomes

Named customers1 record

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Scale indicators5 records

Recent moves4 records

Expansion highlights4 records

Direct peers

• Urgently: Urgently provides a digital roadside assistance, towing, and incident management platform serving insurers, fleets, and OEMs. Comparable to ARS across both B2B roadside contracts and consumer-facing dispatch technology.
• HONK Technologies: HONK is a digital roadside assistance marketplace connecting stranded motorists with independent tow and roadside providers via a mobile app. Closely comparable to ARS's D2C app-based GTM motion and broad service menu (towing, lockouts, jump-starts).
• Agero: Agero is one of the largest B2B roadside assistance platforms in North America, providing dispatch, towing, and lockout services to insurers, OEMs, and motor clubs. Directly comparable to ARS in serving enterprise motor club and insurance customers with nationwide technician networks.
• Coach-Net (Coachman Industries): Coach-Net provides 24/7 roadside assistance and dispatch services to motor clubs, RV clubs, and insurance partners. Directly comparable to ARS in its B2B contract model and nationwide service network.

Broad incumbents

• American Automobile Association (AAA): AAA is the dominant US motor club providing in-house and contracted roadside assistance to tens of millions of members. Operates broadly in the same space as ARS but is a vertically integrated membership-based incumbent rather than a wholesale provider.
• Allstate Roadside Services: Allstate Roadside Services is the in-house and contracted roadside arm of Allstate, providing service to policyholders and external partners. A broad incumbent in the same category with overlapping B2B and consumer offerings.

Regional players

• SOS International: SOS International is a Nordic-headquartered roadside assistance and travel claims provider serving insurance and motor club partners across Europe. Comparable offering to ARS but operates primarily outside the US market, serving as a regional rather than direct competitor.

Emerging players

• Better World (formerly breyta): Better World is a tech-enabled roadside and incident management provider focused on insurance claims workflows. Comparable to ARS as an emerging digital alternative targeting insurer partners with software-driven dispatch.

Market position

Strengths1 record

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Auto Rescue Solutions