Calgary Catholic Immigration Society

What Calgary Catholic Immigration Society does

Calgary Catholic Immigration Society (CCIS) is a non-profit charitable organization founded in 1981 and headquartered in Calgary, Alberta. It is the largest immigrant-serving organization in the Prairies, delivering settlement and integration services to immigrants, refugees, temporary foreign workers, and other newcomers across Southern Alberta, with additional program reach into Saskatchewan and Manitoba through the TFW Hub. The organization operates five service divisions — Business Employment and Training Services, Community Development and Integration Services, Family and Children's Services, Resettlement and Integration Services, and Southern Alberta Immigrant Services — supported by 450+ multilingual staff fluent in over 70 languages.

CCIS delivers a comprehensive service lifecycle covering pre-arrival guidance, airport reception, resettlement, settlement, employment support, and long-term integration through 95+ programs. Flagship initiatives include Canada Connects (volunteer matching program, 40 years, 16,000+ matches), TFW Hub (multi-province temporary foreign worker support with 14 partner agencies), Land of Dreams (urban farming initiative on Treaty 7 territory), and the Newcomer Research Library (knowledge platform built with MITACS). Service delivery occurs directly at CCIS offices in Calgary, Brooks, and Medicine Hat, supplemented by a referral and channel-partner network across three provinces.

Revenue is generated primarily through government contribution agreements with Immigration, Refugees and Citizenship Canada (IRCC) and Employment and Social Development Canada (ESDC), supplemented by charitable donations ($371,352 in cash donations in the most recently disclosed period) and in-kind volunteer contributions (20,865 volunteer hours annually). All services are provided free of charge to newcomers. The organization holds CARF accreditation and is registered as a Canadian charity (Registration #118823244RR0001), with no parent company or subsidiaries.

Name

Calgary Catholic Immigration Society

Legal name

Calgary Catholic Immigration Society

Website

https://ccisab.ca

Company type

Private

Founded year

1981

Operating status

Operating

Headcount range

251–500 employees

Short description

Calgary Catholic Immigration Society is a non-profit founded in 1981 that delivers settlement, resettlement, employment, and integration services to immigrants and refugees across Southern Alberta and the Prairies, serving 30,000+ newcomers annually through 450+ multilingual staff and 95+ programs.

Ownership category

akta.pro rank

Headquarters

HQ city

Calgary

HQ country

Canada

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Technology or R&D

Revenue model

1. Government Funding: Primary funding from Immigration, Refugees and Citizenship Canada (IRCC) and other government programs to deliver settlement services
2. Donations: Charitable donations from individuals and organizations to support programs and initiatives like Land of Dreams
3. Volunteer Contributions: Over 20,000 volunteer hours contributed annually supporting various programs and newcomer integration

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels8 records

Core offering

CCIS is a non-profit charitable organization that provides free settlement and integration services to immigrants, refugees, and temporary foreign workers across Southern Alberta. Its core offering spans the full newcomer journey — Pre-Arrival, Arrival, Resettlement, Settlement, Employment, and Integration programs — delivered by 450+ multilingual staff through more than 95 programs and supported by volunteer matching, interpretation/translation, and rural service hubs.

Product overview

Calgary Catholic Immigration Society (CCIS) offers a comprehensive suite of immigration settlement and integration services as a single unified charitable organization, not a software product. The organization operates five major service divisions: Pre-Arrival/Arrival/Resettlement/Settlement/Integration services that form the core service lifecycle; Interpretation & Translation services; Business Employment and Training Services; Community Development and Integration Services; Family and Children's Services; and Southern Alberta Immigrant Services. Key programs include the TFW Hub (collaborative prairie-wide temporary foreign worker support), NewStartYYC (newcomer community partner), Newcomer Research Library (research knowledge platform), Land of Dreams (urban farming initiative), and Canada Connects (volunteer matching program). The organization serves immigrants, refugees, temporary foreign workers, and newcomers across Calgary and Southern Alberta through over 95 programs delivered by 450+ multilingual staff.

Differentiator

Problem solved

Functional benefit

Brands

• Canada Connects: A flagship volunteer matching program connecting newcomers with community volunteers for settlement support, celebrating 40 years of service in 2025.
• TFW Hub
• Land of Dreams
• Newcomer Research Library

Products and services

• Pre-Arrival Services Immigration guidance and one-on-one support provided before newcomers arrive in Canada, including housing advice and job assistance to help prepare for their transition to Calgary.
• Arrival Services Friendly, multilingual airport welcome team that provides a warm welcome and immediate sense of connection and belonging for newcomers beginning their immigration journey in Calgary.
• Resettlement Services Immediate supports for Government-Assisted Refugees (GARs) including housing, healthcare, and service access to ease the transition to life in Calgary.
• Settlement Services Multilingual settlement services offered in multiple languages and designed to ease newcomers' transition into their new life in Calgary and Southern Alberta.
• Employment Programs Career-focused programs including resume workshops and industry-specific training that connect newcomers with employment opportunities in Calgary.
• Integration Programs Programs helping newcomers build friendships, learn about their community, and develop a strong sense of belonging in Calgary.
• Interpretation & Translation Service Professional interpretation and translation services supporting the communication needs of newcomers across Calgary and Southern Alberta.
• TFW Hub Collaborative initiative spanning Alberta, Saskatchewan, and Manitoba that provides free comprehensive services to temporary foreign workers, including case management, income support, settlement referrals, interpretation services, and short-term housing assistance.
• Canada Connects Flagship volunteer matching program connecting newcomers with local residents for community integration support, with over 16,000 matches made over 40 years of operation.
• Land of Dreams Urban farming initiative on Treaty 7 territory in Southeast Calgary that builds connections between Indigenous peoples and newcomers through community garden development, recognized as a promising practice in newcomer settlement.
• NewStartYYC Community partner program supporting newcomers in Calgary with settlement and integration resources.
• Newcomer Research Library Centralized repository of community-based knowledge, promising practices, and academic research on immigrants and refugees in Alberta, including evaluation reports, conference presentations, policy briefs, and datasets.

Quantifiable outcome

• 30,000+ newcomers served annually
• +2 more outcomes

Named customers2 records

Segments8 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Nine partnerships are on record, tiered core and minor.

• Indigenous Community PartnerscoreStrategic or Co-development Partner · 1 January 2019Partnership with Indigenous peoples through the Land of Dreams urban farming initiative, creating connections between newcomers and First Nations communities on Treaty 7 territory.
• TFW Hub Partner OrganizationscoreChannel Partner/ Reseller/ DistributorCCIS leads the TFW Hub initiative in conjunction with 14 prominent service providers across Alberta, Saskatchewan, and Manitoba, providing comprehensive free services to temporary foreign workers in the prairies region.
• Alberta Association of Immigrant Serving Agencies (AAISA)coreStrategic or Co-development PartnerUmbrella organization facilitating capacity building and ongoing support for partner organizations delivering services to temporary foreign workers across the prairies.
• Saskatchewan Association of Immigrant Settlement Integration Agencies (SAISIA)coreStrategic or Co-development PartnerUmbrella organization empowering partner organizations in Saskatchewan to deliver services to temporary foreign workers.
• Manitoba Association of Newcomer Serving Organizations (MANSO)coreStrategic or Co-development PartnerUmbrella organization empowering partner organizations in Manitoba to deliver services to temporary foreign workers.
• Community Food Connections Association (CFCA)minorStrategic or Co-development PartnerPartnership providing ingredients and cooking supplies for Community Kitchen program bringing newcomers together through food.
• NewStartYYCminorStrategic or Co-development PartnerFeatured community partner program supporting newcomer settlement and integration.
• MITACSminorStrategic or Co-development PartnerResearch partnership conducting analysis of newcomer research in Alberta through engagement with immigrant-serving sector leaders and academics.
• SafewayminorStrategic or Co-development PartnerIndustry partner providing employment opportunities and support for newcomer integration.

Scale indicators9 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• SUCCESS (United Chinese Community Enrichment Services Society): Vancouver-based settlement and immigrant-services non-profit with programming in language, employment, housing and community integration. Comparable to CCIS in serving large newcomer populations through a multi-program, government-funded model.
• COSTI Immigrant Services: One of Canada's largest immigrant-serving non-profits, headquartered in Toronto, delivering settlement, employment, language and refugee services across the Greater Toronto Area. Directly comparable to CCIS in mission, service mix and government-funded delivery model.
• MOSAIC: Vancouver-based non-profit providing settlement, employment, language training, and refugee support to newcomers in British Columbia. Closest western-Canadian analog to CCIS in scale, programming breadth, and government-funder dependence.
• Centre for Newcomers (Calgary): Calgary-based non-profit offering settlement, language, employment and community programs for immigrants and refugees. Directly competes with CCIS for IRCC-funded newcomer contracts in the Calgary region.
• ACCES Employment: Toronto-headquartered non-profit specializing in employment services for immigrants, with mentorship and bridging programs. Closely comparable to CCIS's Business Employment and Training Services division, though narrower in scope.
• Catholic Crosscultural Services: Toronto-area faith-rooted immigrant-serving agency providing settlement, employment, language and refugee services. Comparable to CCIS in its Catholic-affiliation origins, mission-driven service model, and government-funded newcomer programming.
• Immigrant Services Calgary (ISC): Calgary-based non-profit delivering settlement and integration services to newcomers in the same primary market as CCIS, with overlapping programming in language, employment, and community connection — making it the most direct local competitor.

Broad incumbents

• JVS Toronto: Large Toronto non-profit offering employment, settlement, and training services to newcomers, refugees, and other job seekers. Overlaps with CCIS on employment and newcomer programming but operates a broader social-services portfolio.
• YMCA of Greater Toronto — Newcomer Services: A large established multi-service non-profit offering newcomer settlement, language and youth programs under a much broader health/fitness/childcare umbrella. Comparable in delivering IRCC-funded newcomer services but with broader institutional scope.

Others

• Alberta Association of Immigrant Serving Agencies (AAISA): Provincial umbrella body that coordinates and represents immigrant-serving agencies (including CCIS) in Alberta. An ecosystem participant and partner rather than a competitor, but directly comparable as a settlement-sector institutional actor.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/ccisab
• YouTubeyoutube.com/user/CCISTV
• Facebookfacebook.com/ccisab
• LinkedInlinkedin.com/company/ccisab
• Instagraminstagram.com/ccis_ab

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Calgary Catholic Immigration Society