Community Impact

What Community Impact does

Community Impact Inc. is a privately held, founder-owned community mental health counseling practice established in 2008 in Milford, Massachusetts. The practice delivers individual therapy, family counseling, group therapy, and behavioral interventions across a broad clinical range that includes addictions, eating disorders, trauma, anxiety, depression, grief, couples counseling, play therapy, and recovery coaching, with services delivered in-person at the 12 Congress St. Milford office and virtually to clients in New England states. Revenue is generated primarily through per-session insurance billing under major medical HMO and PPO plans, supplemented by contracted co-response clinician placements embedded with municipal police departments (Hopedale, Mendon, Upton, Bellingham, Canton, Medway, and the Milford Police Department Family Services Unit), school-based therapy contracts with Hopedale Public Schools and Millis Public Schools, and an independent community health consulting practice covering coalition work, program evaluation, and grant writing. A distinctive feature is the practice's specialization in first responder mental health, with multiple clinicians holding prior careers in law enforcement and EMS to deliver culturally competent care and embedded crisis response.

The business operates without proprietary technology platforms, relying on standard evidence-based therapeutic modalities (CBT, DBT, TF-CBT, mindfulness, expressive arts, animal-assisted therapy) and a brief treatment model of 10-12 sessions per client. The clinical workforce of approximately 22 listed staff includes licensed clinicians (LMHC, LCSW, LICSW), supervised graduate interns sourced through partnerships with Framingham State, Bridgewater State, and Simmons universities, and an administrative manager. Founder and Clinical Director Amy Leone, MS, MA, LMHC, also founded Chris' Corner Recovery Resource Center in October 2020 and chairs the Juvenile Advocacy Group (JAG) multi-community coalition. The practice is privately held with no external investors, no disclosed funding, and no app or digital product distribution channels.

Name

Community Impact

Legal name

Community Impact Inc.

Website

https://community-impact-inc.com

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

1–10 employees

Short description

Community Impact Inc. is a privately held, founder-owned community mental health counseling practice in Milford, Massachusetts, delivering insurance-billed therapy, co-response clinician placements with Massachusetts police departments, school-based counseling, and addiction recovery services to youth, families, and first responders.

Ownership category

akta.pro rank

Product category

Mental Health Counseling Services

NAICS

Other Individual and Family Services (624190)

SIC

Services-Social Services (8300)

akta.pro industry

PRIMARYBPAGAEAH

Mental Health & Crisis Support Services

Business & Public Services/Nonprofit, NGO & Social Services/Social Services & Community Support (Food, Housing, Family)

SECONDARYEDAKAHAO

Wraparound & Community-Based Behavioral Support (ABA-Adjacent)

Education/Special Education & Learning Support Services/Behavioral Intervention & Applied Behavior Analysis (ABA)

SECONDARYHLAFACAH

Crisis Stabilization Units & Psychiatric Emergency Services

Healthcare & Life Sciences/Healthcare Providers & Systems/Behavioral Health & Substance Use Treatment

Keywords

• Mental health counseling
• Community mental health
• First responder services
• Substance abuse treatment
• Family therapy

Headquarters

HQ city

Milford

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Individual, Family, and Group Psychotherapy Services: Mental health counseling services billed through major medical insurance including HMO and PPO plans. Clients receive intake sessions followed by ongoing treatment sessions. The practice offers individual therapy, couples therapy, family counseling, and group counseling. Services are provided by licensed mental health clinicians (LMHC, LCSW, LICSW) and supervised interns. Virtual visit co-pays and deductibles may apply.
2. Co-Response Clinician Programs: Clinicians embedded with police departments (Hopedale, Mendon, Upton, Bellingham, Canton, Medway) provide crisis response services. These positions involve responding on scene with officers to mental health-related calls, providing de-escalation, emotional support, and clinical assessment. Revenue likely derived from contracted arrangements with police departments or insurance billing for clinical services.
3. Community Health Consulting Services: Independent consulting group focusing on community health initiatives including coalition work, evidence-based programs, evaluation, presentations, and grant writing. Services are provided to communities, schools, and public and private agencies across public health issues.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

Community Impact Inc. is a community mental health counseling practice delivering individual therapy, family counseling, group counseling, and behavioral interventions for youth, adolescents, adults, and families. The practice maintains specialty first responder mental health services, including embedded Co-Response Clinician partnerships with local police departments for on-scene crisis intervention, school-based counseling, Employee Assistance Programs, recovery coaching, and community health consulting (coalition work, evidence-based programming, grant writing).

Product overview

Community Impact Inc. is a community mental health counseling practice offering a unified suite of therapeutic services rather than a platform-plus-modules architecture. Core services include individual therapy, family counseling, and behavioral interventions, delivered through both in-person sessions at their Milford, MA location and virtual sessions for New England clients. The practice specializes in first responder services through dedicated Co-Response Clinician Programs embedded in police departments (Hopedale, Mendon, Upton, Bellingham, Canton, Medway) and specialized counseling for law enforcement, fire/EMS, and corrections personnel. Additional specialty services encompass addiction/substance abuse counseling, eating disorders therapy, play therapy, anxiety and depression treatment, recovery coaching, bereavement counseling, couples/marriage counseling, child and family services, and Employee Assistance Programs. The company also provides group counseling referrals and community health consulting services including coalition work, grant writing, and evidence-based program evaluation. Virtual Sessions serve as a delivery channel enabling remote counseling access.

Differentiator

Problem solved

Functional benefit

Products and services

• Individual Therapy One-on-one counseling sessions starting with an initial intake (approximately one hour), followed by 45-50 minute sessions using a brief treatment model of 10-12 sessions, with the number adjusted based on client needs. Delivered to youth, adolescents, adults, and families.
• Family Counseling Counseling services for intact, divorced, and blended families addressing family dynamics, communication, and relational challenges.
• Behavioral Interventions and Strategies Evidence-based behavioral interventions designed to help clients understand symptoms and work toward a balanced lifestyle.
• First Responder Services Confidential mental health services tailored for law enforcement, fire/EMS, corrections, and emergency services personnel, including career-long counseling, critical incident stress mitigation, substance use assessment, mental health assessment, PTSD and anxiety treatment, retirement readiness, and resiliency building.
• Co-Response Clinician Program Embedded mental health clinicians who respond alongside police officers to mental health-related calls, providing de-escalation, emotional support, and clinical assessment in partnership with local police departments.
• Virtual Sessions (Telehealth) Telehealth counseling sessions conducted virtually for clients located in New England states, allowing continued access to mental health services remotely.
• Addictions and Compulsions Counseling Counseling for substance use disorders, alcohol addiction, and compulsive behaviors using evidence-based treatment approaches.
• Eating Disorders Therapy Specialized treatment for anorexia nervosa, bulimia nervosa, and binge-eating disorder using comprehensive therapeutic approaches.
• Anxiety and Depression Treatment Therapy services for anxiety disorders, depression, phobias, and related mental health conditions using evidence-based approaches.
• Play Therapy Structured therapeutic approach for children using play as the child's language to express thoughts and feelings when verbal communication is difficult.
• Recovery Coach Services Peer support services linking recovering individuals to the recovering community and providing personal guidance in managing personal and family recovery.
• Employee Assistance Programs (EAP) Workplace mental health support services for employees through employer partnerships.
• Bereavement/Grief Counseling Support services for individuals and families processing grief and loss.
• Couples and Marriage Counseling Therapeutic services for couples addressing relationship challenges, communication issues, and marital concerns.
• Child and Family Services Mental health services for children, adolescents, and families addressing developmental, behavioral, and emotional challenges.
• Parenting Groups and Courses Group programming and educational courses for parents to develop effective parenting strategies and skills.
• Community Health Initiatives and Consulting Independent consulting services focusing on coalition work, evidence-based programs, evaluation, presentations, and grant writing for community health initiatives delivered to communities, schools, and public and private agencies.
• First Responder Training and Presentations Evidence-based presentations and trainings for departments and organizations covering topics including mental health awareness, substance abuse, Section 12 navigation, and wellness.

Named customers6 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Eight partnerships are on record, tiered core and secondary.

• Hopedale Police DepartmentcoreStrategic or Co-development PartnerCommunity Impact Inc. has a partnership with Hopedale Police Department to embed a Co-Response Clinician. The clinician responds on scene with police officers to mental health-related calls in Hopedale, Mendon, Upton, and Bellingham, providing de-escalation, emotional support, and clinical assessment. This unique, impactful role provides trauma-informed crisis response to individuals experiencing mental health or emotional distress.
• Canton Police DepartmentcoreStrategic or Co-development PartnerEmily Bartlett, MSW, LICSW, is a co-response clinician embedded with the Canton Police Department. The Co-Response Program pairs a mental health clinician with law enforcement officers to respond to situations involving individuals in crisis. Emily has several years of experience working as a co-response clinician in multiple police departments across the Greater Boston area.
• Milford Police Department Family Services UnitcoreStrategic or Co-development PartnerAmanda Rizoli serves as Clinical Program Coordinator and Co-Response Clinician with the Milford Police Department Family Services Unit, providing on-scene assessment, de-escalation, stabilization, and connection to community resources. Ashley McIntosh previously worked as a co-response clinician in this partnership.
• Hopedale Public Schools DistrictsecondaryStrategic or Co-development PartnerMairead Nee works as a school-based clinician within the Hopedale Public Schools District in addition to seeing clients at Community Impact. This partnership provides access to children and adolescents for mental health services.
• Millis Public SchoolssecondaryStrategic or Co-development PartnerAlyssa Robertson serves as a town counselor working with adolescents and teens at Millis Public Schools, providing individual and couple's therapy services.
• Chris' Corner Recovery Resource CentercoreStrategic or Co-development PartnerAmy Leone founded Chris Corner Recovery Resource Center in Milford in October 2020 to help individuals and loved ones struggling with addiction. Meredith Desrochers provides outpatient therapy at Chris' Corner. Ashley McIntosh serves as Clinical Program Coordinator at the center.
• Framingham State UniversitysecondaryStrategic or Co-development PartnerAmy Leone is an Adjunct Professor at Framingham State University Graduate School. The practice hosts practicum students and interns from various universities including Framingham State, Bridgewater State University, and Simmons University.
• Juvenile Advocacy Group (JAG)coreStrategic or Co-development PartnerAmy Leone is the Founder and Chair of JAG (Juvenile Advocacy Group), a multiple community coalition focused on community health initiatives and advocacy.

Scale indicators2 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Riverside Community Care: Large, long-standing Massachusetts-based nonprofit behavioral health and human services provider offering outpatient counseling, crisis, and community-based programs. Comparable to Community Impact in core outpatient mental health services and geographic footprint, but operates at substantially greater scale with broader program mix.
• Eliot Community Human Services: Major Massachusetts behavioral health and human services provider with extensive outpatient, community-based, and crisis programs. Directly comparable service model to Community Impact (community mental health, embedded partnerships) but with broader program scope and larger clinical roster.
• Bay Cove Human Services: Massachusetts-based provider of mental health, substance use, and developmental services across outpatient, community, and residential settings. Comparable to Community Impact in mental-health counseling, community partnerships, and crisis response; broader and more institutionalized in scale.
• Advocates (Advocates Inc.): Massachusetts human services organization offering mental health, autism, and community-living services across outpatient and community settings. Comparable service types (outpatient counseling, community-based programs) and Massachusetts operating geography.
• Vinfen: Large Massachusetts-based behavioral health and human services provider offering community-based mental health, recovery, and developmental services. Comparable community-mental-health service model; operates at substantially larger scale than Community Impact.

Direct peers

• Aspire Health Alliance: Quincy/SE Massachusetts-based behavioral health provider offering outpatient counseling, school-based services, and community programs. Closely comparable service mix to Community Impact including school partnerships and community-based mental health delivery.
• Behavioral Health Network (BHN): Western Massachusetts community behavioral health provider delivering outpatient mental health, substance use, and crisis services through multiple sites. Comparable outpatient counseling model and regional community-mental-health positioning to Community Impact.
• Wayside Family Support Network: Massachusetts-based youth and family counseling provider, explicitly referenced in a Community Impact clinician's prior work history. Directly comparable family/children counseling services in the same Massachusetts market.
• Spectrum Health Systems: Massachusetts-based addiction and behavioral health treatment provider explicitly named in a Community Impact clinician's prior work history. Closely comparable in addiction counseling and recovery support services, particularly given founder Amy Leone's Chris' Corner Recovery Resource Center.
• The Bridge of Central Massachusetts: Central Massachusetts community-based behavioral health provider serving individuals with mental health and substance use needs through counseling and community programs. Comparable outpatient mental health service model and Central MA geographic overlap with Community Impact's Milford base.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/communityimpactmilford
• LinkedInlinkedin.com/company/community-impact-incmilford

Revenue estimate

Valuation estimate

Number of profiles

Profiles22 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Community Impact