SWITS

What SWITS does

SWITS (legal name: Southern Wisconsin Interpreting & Translation Services, Ltd.) is a privately held language services provider founded in 2002 by Saul Arteaga and headquartered in Delavan, Wisconsin. The company delivers professional interpreting (on-site, telephone, video remote, and ASL including Certified Deaf Interpreter services) and written translation across spoken languages and American Sign Language, with supplementary offerings in CART (real-time captioning), transcription, language evaluations (including ACTFL proficiency testing via a Language Testing International partnership), desktop publishing, and localization. Its primary customer verticals are healthcare, legal/judicial, government/public sector, and education, with secondary exposure to business/corporate and technical/manufacturing translation.

The underlying technology stack is conventional for the language services industry: a browser-based translation management system (implemented in 2015) for project workflow, computer-assisted translation (CAT) tools paired with translation memory databases for consistency and cost reduction, and quality assurance procedures aligned to ASTM International F-2575. SWITS also operates a proprietary 60-hour interpreter training curriculum (Equal Footing, accredited by IMIA CMIE) and a paid continuing-education webinar program. HIPAA-compliant confidentiality procedures are maintained for healthcare clients.

The commercial model is professional services: signed service agreements are required for interpreting clients, translation is priced per word with optional DTP, interpreter rates are quote-based by experience/certification/setting, training programs are priced at $800 per participant (with scholarships), and webinars range from $15-$50 per session. Distribution is direct — primarily inbound via phone, website, and scheduling system — targeting healthcare systems, Wisconsin and Illinois state agencies, courts, law enforcement, and educational institutions across Wisconsin and northern Illinois. The company has held 24/7/365 service availability, was named a Top 40 Language Service Provider in North America by Common Sense Advisory for two consecutive years, and reports a headcount of 51-100.

Name

SWITS

Legal name

Southern Wisconsin Interpreting & Translation Services, Ltd.

Website

https://swits.us

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

51–100 employees

Short description

SWITS is a privately held, founder-led language services company in Delavan, Wisconsin, offering professional interpreting (on-site, telephone, video, ASL) and certified translation to healthcare, legal, government, and education clients across Wisconsin and northern Illinois.

Ownership category

akta.pro rank

Product category

Translation and Interpreting Services

NAICS

Translation and Interpretation Services (541930), Translation and Interpretation Services (54193), Language Schools (61163)

SIC

Services-Educational Services (8200), Services-Engineering, Accounting, Research, Management (8700)

akta.pro primary industry

Interpretation, Translation & Language Access Training (Community Interpreting) (EDAAADAJ)

akta.pro secondary industries

Note-Taking, Interpreting & Communication Access Services (EDALAGAD), Deaf/Hard of Hearing & Vision Services (Audiology, Interpreting, Orientation & Mobility) (EDAJAKAI), Multilingual Multimedia Localization (Subtitling, Dubbing, Voiceover) (MPAAANAH)

Keywords

• Language interpreting services
• Document translation services
• American sign language interpreting
• Interpreter training programs
• Cart captioning services

Headquarters

HQ city

Delavan

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Interpreting Services: Provides on-site, telephone, and video remote interpreting services for spoken languages and American Sign Language. Services are priced per assignment or hourly, with rates depending on interpreter experience, certifications, and settings (medical, legal, community, education).
2. Translation Services: Written translation services priced per word, with additional charges for desktop publishing or layout services. Projects are quoted individually based on language pair, subject matter complexity, and turnaround requirements.
3. CART Services: Communication Access Realtime Translation (CART) / real-time captioning services for deaf and hard of hearing individuals, provided on-site or remotely using certified CART providers.
4. Transcription Services: Monolingual and bilingual transcript preparation from audio/video recordings in any language, including transcript translation services.
5. Language Assessments: Third-party bilingual assessments for organizations employing staff interpreters, and ACTFL proficiency testing proctored through Language Testing International partnership.
6. Interpreter Training: Equal Footing 60-hour interpreter training course priced at $800, with scholarship options available for languages of lesser diffusion. Free training available for SWITS staff interpreters.
7. Webinars: Continuing education webinars for interpreters ranging from $15-$50 per session, with free attendance for SWITS staff interpreters.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

SWITS provides professional spoken-language and American Sign Language (ASL) interpreting services in on-site, telephone, and video remote modalities, alongside certified written translation, real-time CART captioning, transcription, language evaluations, and interpreter training programs. Services are delivered by certified linguists to healthcare, legal, government, education, business, and technical organizations primarily across Wisconsin and northern Illinois, available 24/7/365.

Product overview

SWITS (Southern Wisconsin Interpreting & Translation Services) is a language services company offering a comprehensive portfolio of human-based interpreting and translation solutions. The core offerings include Translation Services for written documents in various fields, and Interpreting Services available through three delivery modes: On-Site Interpreting, Telephone Interpreting, and Video Remote Interpreting (VRI), with specialized ASL Interpreting including Certified Deaf Interpreter services. Supporting services include CART (Communication Access Realtime Translation) for real-time captioning, Transcription Services for audio/video conversion, and Language Evaluations for interpreter assessments and ACTFL proficiency testing. The company also provides professional development through its Equal Footing 60-hour Interpreter Training program (IMIA CMIE accredited) and SWITS Live Webinars offering continuing education credits. Additional services include Localization for cultural adaptation and Desktop Publishing for complex document formatting. The company operates its own translation management system implemented in 2015.

Differentiator

Problem solved

Functional benefit

Products and services

• Translation Services Professional written translation services by certified translators covering business, medical, legal, technical, and manufacturing fields with quality assurance procedures aligned to ASTM International F-2575. Priced per word with desktop publishing options.
• On-Site Interpreting

Quantifiable outcome

• Telephone interpreting connection time of 1-2 minutes for core languages
• +1 more outcomes

Named customers4 records

Segments6 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

One partnership is on record.

• Language Testing International (LTI)minorStrategic or Co-development PartnerSWITS partnered with Language Testing International to provide ACTFL language proficiency testing locations and proctors for individuals needing oral language proficiency validation. LTI provides the exam while SWITS provides the testing location and proctoring services.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• LanguageLine Solutions: LanguageLine Solutions is the largest U.S. provider of telephone and VRI interpretation, serving healthcare, government, and legal clients 24/7. It competes directly with SWITS' telephonic and VRI offerings and is the dominant benchmark in the language access market.
• TransPerfect: TransPerfect is one of the world's largest language service providers, offering translation, interpretation, and localization across all verticals. It is broader than SWITS but competes head-to-head on translation and interpreting engagements.
• Lionbridge: Lionbridge is a global LSP offering translation, localization, and interpreting for enterprise, legal, and healthcare clients. Comparable to SWITS' translation services and multilingual multimedia localization offerings.

Direct peers

• CyraCom International: CyraCom is a major provider of telephonic and on-site interpretation with strong healthcare and government coverage. It is a direct competitor in the same modalities SWITS sells, especially in medical interpreting and limited-English-proficiency programs.
• Propio Language Services: Propio provides on-site, telephonic, and video interpretation across healthcare, legal, and government verticals. It overlaps with SWITS on all three delivery modalities and key customer segments.
• Telelanguage: Telelanguage provides telephone, video remote, and on-site interpretation with a regional and healthcare-focus similar in size to SWITS. Direct competitor in the over-the-phone interpretation and healthcare language access market.
• United Language Group: United Language Group offers interpretation, translation, and localization services, including telehealth and healthcare language access programs. Overlaps with SWITS across translation, VRI, and healthcare verticals.
• Morningside Translations: Morningside specializes in certified legal and business translation and interpretation. Comparable to SWITS in legal interpreting, certified translation, and document translation offerings.
• Language Link LLC: Language Link provides on-site, telephonic, and VRI services across legal, healthcare, and corporate settings, often to public-sector clients in the U.S. Midwest. Comparable mid-sized regional LSP competing for similar contracts.

Others

• Language Testing International: Language Testing International is an ACTFL affiliate delivering language proficiency exams. SWITS partners with LTI as a proctor site, making LTI an adjacent ecosystem partner in SWITS' training and assessment offering.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/switslingua
• YouTubeyoutube.com/user/switsvids
• Facebookfacebook.com/SWITSLTD
• LinkedInlinkedin.com/company/swits-ltd-

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SWITS