DataGuard

Name

DataGuard

Legal name

Dataguard, S.A. de C.V.

Website

https://dataguardgroup.com

Company type

Private

Founded year

1989

Operating status

Operating

Headcount range

51–100 employees

Ownership category

akta.pro rank

Product category

Managed IT Infrastructure Services

NAICS

Computer Facilities Management Services (541513), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)

akta.pro industry

PRIMARYHDABANAA

Data Center Operations & Managed Services (Remote Hands, NOC/SOC)

Hardware, Technology & Telecom/Cloud & Data Center Infrastructure/Data Center Operations & Management

SECONDARYHDABACAG

Enterprise Data Centers & On-Prem Facilities (Owned/Operated)

Hardware, Technology & Telecom/Cloud & Data Center Infrastructure/Data Center Facilities & Colocation

SECONDARYHDABAFAM

Network Services & Managed Data Center Networking

Hardware, Technology & Telecom/Cloud & Data Center Infrastructure/Networking for Data Centers (Switching, Routing, SDN)

SECONDARYHDABAFAI

Network Security for Data Centers (Microsegmentation/Firewall)

Hardware, Technology & Telecom/Cloud & Data Center Infrastructure/Networking for Data Centers (Switching, Routing, SDN)

Keywords

• Managed cloud services
• Cybersecurity operations
• Data center services
• IT outsourcing
• Network monitoring

Headquarters

HQ city

San Salvador

HQ country

El Salvador

HQ region

Latin America

Offices7 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Infrastructure, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Managed Services: Recurring managed services including managed cloud, backup as a service, disaster recovery, colocation, cybersecurity administration, network monitoring (NOC), and managed networks. These services are provided for a monthly fee and include SLA according to client requirements.
2. SOC as a Service (MDR): 24/7 Managed Detection and Response service provided by Sophos engineers at global level, correlating security events. Includes threat monitoring, search, detection, and response capabilities.
3. IT Outsourcing: Complete IT outsourcing services where DataGuard assumes full responsibility for IT functions, providing all necessary resources. Includes process outsourcing and IT consulting.
4. Datacenter Services: Data center services including colocation, cloud computing (IaaS, PaaS, SaaS), and physical space for client servers certified to ISO 27001 standards.
5. Professional Services: IT consulting services, system diagnosis, preventive/corrective maintenance, and implementation services. Also includes professional IT training courses in partnership with 2IT Jobs, Microsoft, and Elev8me.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels5 records

Core offering

DataGuard operates an ISO 27001-certified data center in El Salvador and delivers managed cloud (IaaS/PaaS/SaaS across Dataguard Cloud, AWS, and Azure), backup, disaster recovery, and colocation services. Layered on top is a 24/7 managed security stack (SOC with SIEM/SOAR, MDR, managed cybersecurity) and a NOC with AI-driven predictive network monitoring, complemented by IT outsourcing, managed networking, and banking-sector solutions such as UTIMACO HSM.

Product overview

DataGuard is an IT services company offering an integrated portfolio of datacenter, managed services, and IT outsourcing solutions across Central America, Mexico, and the United States. The core offering centers on an ISO 27001-certified Datacenter providing colocation, Managed Cloud (on Dataguard Cloud, AWS, and Azure), Backup as a Service, and Disaster Recovery as a Service. The managed services layer is built on a 24/7 SOC (Security Operations Center) with SIEM/SOAR capabilities and a NOC (Network Operations Center) enhanced with AI for predictive infrastructure monitoring. Cybersecurity services are delivered primarily through Sophos (MDR, XG Firewall, Intercept X) and Fortinet Security Fabric, complemented by UTIMACO HSM for cryptographic needs. The portfolio also includes managed networking, IT outsourcing (maintenance, process outsourcing, consulting), and specialized banking solutions. The IXSal Internet Exchange Point operates from their data center facility.

Differentiator

Problem solved

Functional benefit

Products and services

• Datacenter ISO 27001-certified physical data center facility in San Salvador providing colocation, cloud computing (IaaS, PaaS, SaaS), backup, and disaster recovery services for enterprise and banking clients across Central America, Mexico, and the United States.
• Managed Cloud Managed cloud services including design, migration, and capacity management across private, public, and hybrid models on Dataguard Cloud, AWS, and Azure platforms, for enterprises seeking to convert CAPEX to OPEX.
• Backup as a Service Recurring backup service that protects critical business information and ensures business continuity through always-available secure data protection for Office 365 and broader workloads.
• Backup and Replication Data protection and replication solution leveraging Veeam and Besafe to provide high availability across cloud, virtual, and physical workloads, with anti-ransomware protection for enterprise customers.
• Disaster Recovery as a Service (DRaaS) On-premise or cloud-based disaster recovery solution deployed in Dataguard Cloud, Azure, or AWS environments that enables rapid service restoration to maintain business continuity for enterprise customers.
• Colocation ISO 27001-certified rack space in DataGuard's data center where customers install their own physical servers and storage, ranging from single U to full rack deployments.
• SOC as a Service (MDR) 24/7 managed detection and response service delivered with Sophos MDR that correlates security events globally, providing continuous threat monitoring, threat hunting, detection, and response capabilities for enterprise customers.
• Managed Cybersecurity Managed cybersecurity service built on the Sophos platform that delivers next-generation antivirus, server and mobile protection, email security, DLP, WAF, anti-phishing, Zero Trust Network access, disk encryption, and vulnerability remediation through a single web console.
• Security Operations Center (SOC) 24x7 Security Operations Center using SIEM and SOAR for vulnerability identification, threat detection, attack response, proactive monitoring, incident communication, escalation, and monthly/event-based reporting for enterprise and banking clients.
• Network Monitoring (NOC) AI-powered network monitoring service that provides observability across switches, servers, firewalls, databases, and applications, identifying performance issues before they affect end users for enterprise customers.
• Managed Networks Fully managed networking service covering construction, support, operation, and monitoring delivered for a monthly fee, providing network management tools, visibility, indicators, and trained personnel for enterprise customers.
• IT Outsourcing Complete IT outsourcing service covering preventive and corrective infrastructure maintenance, process outsourcing, system and infrastructure assessment, and IT consulting, including banking solutions such as digitalization, mobile wallets, and banking correspondents.
• IXSal Internet Exchange Point Internet Traffic Exchange Point (IXP) for El Salvador hosted at DataGuard's World Trade Center data center, enabling local internet traffic exchange between ISPs and hosting SV zone server, root server copy, IXSal equipment, and RIPE Anchor.

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

AI capability7 records

Feature5 records

Partnerships

Nine partnerships are on record, tiered flagship, minor and core.

• SVNetflagshipStrategic or Co-development Partner · 5 January 2021Partnership with SVNet (El Salvador Internet Association) to host El Salvador's IXP (Internet Exchange Point / NAP). Installed equipment for SV zone server, root server copy, IXSal traffic exchange, and RIPE Anchor in DataGuard's datacenter.
• 2IT JobsminorStrategic or Co-development Partner · 22 April 2020Strategic ally for professional IT training and certification programs. Jointly offering online courses and international diplomas for IT professionals across the region.
• MicrosoftminorStrategic or Co-development Partner · 22 April 2020Strategic ally for professional IT training programs. Supporting online courses and certification initiatives for IT professionals.
• Elev8meminorStrategic or Co-development Partner · 22 April 2020Strategic ally for professional IT training and career development programs, contributing to online courses and certification initiatives.
• CiscocoreTechnology or Integration · 3 April 2019Strategic ally for intelligent networking and cloud security solutions. Joint technology breakfasts held to present solutions to the market. DataGuard resells and implements Cisco networking and security technologies.
• SophoscoreTechnology or IntegrationPrimary technology partner for Managed Detection and Response (MDR) services and cybersecurity solutions. DataGuard provides Sophos MDR 24/7 services correlating security events globally. Also provides Sophos XG Firewall, Intercept X, and synchronized security technology.
• FortinetcoreTechnology or IntegrationTechnology partner for Security Fabric solution including next-generation firewalls, SD-WAN, switches, and access points. Provides AI-powered automated threat detection, investigation, and remediation.
• H&COcoreImplementation/ SI/ Consulting PartnerSAP implementation partner that supported DataGuard's successful implementation of SAP ERP (BO) for regional operations. Implementation completed in record time enabling quality service maintenance during rapid growth.
• UTIMACOcoreTechnology or IntegrationPartner representing UTIMACO HSM (Hardware Security Module) solutions for banking sector, including cryptographic devices for banking transactions, digital signatures, and POS/ATM networks.

Scale indicators4 records

Recent moves8 records

Expansion highlights7 records

Direct peers

• Logicalis: Global IT solutions and managed services provider with strong Latin American operations offering datacenter, cloud, networking, and security services — directly overlapping DataGuard's managed-services and integration portfolio.
• Stefanini: Brazil-headquartered global IT services and consulting firm with significant Latin American presence offering managed services, cybersecurity, cloud, and IT outsourcing — comparable business model and regional delivery scope.
• TIVIT: Latin American digital transformation and managed services company operating multi-country datacenters with cloud, cybersecurity, and IT outsourcing — directly comparable in scale and service mix to DataGuard.
• GBM (GrupoGBM): Central American IT services and distribution company headquartered in Costa Rica with operations across the region offering datacenter, cloud, cybersecurity, and managed services to enterprise clients.
• Sonda: Latin American IT services and infrastructure firm with regional datacenter operations across multiple LatAm countries offering cloud, managed services, and IT outsourcing comparable to DataGuard's stack.
• Scitum: Mexico-focused managed security services provider offering SOC, MDR, and cybersecurity consulting to enterprise and government clients — comparable managed-security specialty within the same Latin American ecosystem.
• Cipher: Latin American cybersecurity specialist offering managed detection and response, SOC, and consulting services across multiple countries — directly comparable cybersecurity focus and managed-services delivery model.
• IFX Networks: Latin American managed network and cloud services provider operating regional datacenters and offering connectivity, cloud, and managed services across Central and South America — comparable infrastructure-and-services model.

Broad incumbents

• Telefónica Empresas (Latin America): Major telecom incumbent with substantial IT services, cloud, and cybersecurity offerings for enterprise clients across Central and South America — broader portfolio and greater scale than DataGuard but overlapping customer base.
• CenturyLink / Lumen Technologies (LatAm): Global communications and IT services provider with datacenter, cloud, security, and managed networking services for enterprise clients in Latin America — overlapping capability set but operates at much greater scale and breadth.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/dataguardgroup
• Facebookfacebook.com/Dataguardgroup
• LinkedInlinkedin.com/company/dataguard-sv

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about DataGuard