What Total Integrated Solutions does

Total Integrated Solutions (TIS), trading as TIS and legally incorporated as Total Integrated Solutions Ltd in England and Wales, is a UK-based independent systems integrator specializing in life safety, security, and communications solutions. Founded in 1948 with a stated 70-year heritage, and headquartered in Mansfield, Nottinghamshire, with regional offices in Nottingham, Birmingham, Leeds, and Uxbridge, the company designs, installs, and maintains converged IP-based systems that combine fire safety, CCTV, access control, door entry, telephony, emergency call, and communications on a single platform. As a vendor-independent integrator, TIS positions itself as unbound to specific manufacturers, curating best-in-class technology across its solutions. Its most concentrated end-market is the Integrated Retirement Community (IRC) sector, where it serves operators and developers of retirement villages, alongside secondary verticals spanning education, public spaces, defence, and social housing.

The company operates a platform-plus-services architecture. Proprietary offerings include Sentinel SmartLINK (launched 2021), a smart-home hub for retirement residents providing emergency alarm, wellbeing monitoring, door entry, concierge, and booking functions; Polaris (launched July 2023), a strategy and technical design consultancy for IRC operators offering technical specifications, commercial strategy, and procurement support; and the Collabaro asset management platform, a QR-code-based system indexing device data (make, model, install/test/obsolescence dates, fault history) with business-intelligence dashboards. TIS holds an extensive stack of compliance certifications (BAFE SP201/SP207, NACOS Gold, ISO 9001, ISO 14001, UKAS-accredited third-party certification, and numerous BS/BS EN standards) that are effectively prerequisites for regulated fire and security work.

TIS monetizes through four streams: project-based design and installation (recognized on completion, milestone-billed), recurring service and maintenance contracts (annual to multi-year, e.g., 4-year and 10-year terms), professional-services consulting fees via Polaris, and managed asset-management services via Collabaro. Go-to-market is a direct enterprise field-sales motion led by a Sales Director, with consultative selling embedded in complex IRC implementations and strategic partnerships with major operators serving as an acquisition channel. Pricing is quote-based and undisclosed; project values range from sub-£1M to multi-million pound engagements (e.g., a £1.8M Audley Mayfield installation and systems within the £53M Stoke Gifford village). The company is privately held, received investment from Key Capital Partners in 2021, and has expanded via the acquisition of smoke-control specialist NSP.

Name

Total Integrated Solutions

Legal name

Total Integrated Solutions Ltd

Website

https://tis.co.uk

Company type

Private

Founded year

1948

Operating status

Operating

Headcount range

101–250 employees

Short description

TIS is a UK independent systems integrator that designs, installs, and maintains converged IP-based life safety, security, and communications systems, primarily serving Integrated Retirement Community operators, plus education, defence, public-sector, and social-housing clients.

Ownership category

akta.pro rank

Product category

Security and Life Safety Systems Integration

NAICS

Computer Systems Design and Related Services (5415), Computer Systems Design Services (541512), Computer Facilities Management Services (541513)

SIC

Services-Computer Integrated Systems Design (7373), Services-Engineering, Accounting, Research, Management (8700), Communications Services, Nec (4899)

akta.pro primary industry

In-Building Wireless & Neutral-Host Solutions (IBS) (HDAIAKAD)

akta.pro secondary industries

Incident Response, On-Call & Operational Readiness (BPAEAKAL), Secure Access Service Edge (SASE) & Secure SD-WAN (HDAIAFAH)

Keywords

• Life safety systems integration
• Fire protection services
• Commercial security systems
• Retirement community technology
• Building systems integration

Headquarters

HQ city

Mansfield

HQ country

United Kingdom

HQ region

Europe

Offices5 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Design and Installation Services: Design, installation, and commissioning of converged life safety, security, and communications systems for new-build and refurbishment IRC projects. Revenue recognized on project completion with milestone-based payments for longer projects.
2. Service and Maintenance Contracts: Ongoing service, maintenance, and compliance support contracts for installed systems. Flexible maintenance contracts covering multiple system types (fire alarm, CCTV, access control, intruder alarms, warden call, etc.). Recurring revenue stream with annual or multi-year contract terms.
3. Polaris Consultancy Services: Strategy and technical design consultancy services for IRC operators, including technology workshops, feasibility studies, obsolescence planning, and procurement support. Project-based consulting fees.
4. Asset Management Platform: Technology-enabled asset management services using proprietary Collabaro platform, providing device tracking, maintenance scheduling, and business intelligence. Can be bundled with maintenance contracts or offered separately.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

Total Integrated Solutions (TIS) is an independent systems integrator that designs, installs and maintains converged life safety, security and communications systems for buildings, with deep specialization in the UK Integrated Retirement Community (IRC) sector. The company delivers a converged IP infrastructure that links fire safety, CCTV, access control, door entry, telephony and emergency call systems onto a single platform, complemented by proprietary offerings (Sentinel SmartLINK smart home hub, Collabaro asset management platform, Polaris strategy/technical consultancy) and ongoing service and maintenance contracts.

Product overview

Total Integrated Solutions (TIS) is an independent systems integrator specializing in life safety, security, and communications solutions. The company operates a platform-plus-services architecture centered on its converged infrastructure approach, supported by proprietary tools like the Collabaro Asset Management Platform. Key products include Polaris (strategy and technical design consultancy for IRC operators) and Sentinel SmartLINK (smart home hub for retirement residents). Core services span fire protection, commercial security (CCTV, intruder alarms, access control), design and consultancy, technology implementation, compliance, and service and maintenance. The portfolio is delivered through a group structure including acquired specialist NSP (smoke control). TIS serves sectors including Integrated Retirement Communities, education, public spaces, and defence, with nationwide coverage through regional offices in Nottingham, Birmingham, Leeds, and Uxbridge.

Differentiator

Problem solved

Functional benefit

Products and services

• Fire Protection Commercial fire protection services including design, installation and maintenance of fire detection and alarm systems, evacuation alert systems, fire extinguishers, and smoke control systems. Targeted at commercial and public-sector organisations requiring compliant fire safety solutions.
• Commercial Security Services Security technology solutions including CCTV systems, intruder alarms, access control, and door entry systems designed, installed and maintained as bespoke security systems operating across converged IP networks. Targeted at commercial, public sector and IRC customers.
• Design & Consultancy Design, technical, compliance and consulting expertise that solves complex safety and security challenges, creating future-proofed, integrated smart protection systems aimed at lowering total cost of ownership. Targeted at IRC operators and other complex multi-site customers.
• Technology Implementation Next-generation, future-proofed smart protection technologies curated to deliver intelligence, integration and resilience; design of smart user- and maintenance-friendly systems. Targeted at customers seeking converged IP infrastructure deployments.
• Compliance & Support In-depth regulatory knowledge and expertise promoting sustained compliance, including testing and maintenance services across fire alarms, emergency lighting, EVCS, intruder alarms, CCTV, warden call, UPS, dry risers, gates and barriers, induction loops, and fire extinguishers. Targeted at regulated commercial and public-sector customers.
• Service & Maintenance Proactive, compliant and reliable service and maintenance contracts that protect systems, people, places and responsibilities, with flexible maintenance contracts covering multiple system types under multi-year terms (4–10 years). Targeted at customers with installed TIS or third-party systems.
• Polaris A strategy and technical design consultancy service for IRC operators, providing professional services including full technical design, technology-enabled commercial strategies, bespoke specifications, procurement assistance, and compliance support. Targeted at Integrated Retirement Community operators and developers.
• Sentinel SmartLINK A smart home hub designed specifically for retirement village residents enabling independent living, with touchscreen and voice command features including emergency alarm (voice or pendant-activated), communication and connectivity, wellbeing monitoring with 'I'm OK' function, door entry with remote unlocking, concierge services, and in-house resource booking. Deployed across Audley Group's IRC estate.
• Collabaro Asset Management Platform TIS's proprietary asset management platform that adds QR codes to devices, indexing key information such as make, model, installation date, testing date, expected obsolescence date, and problem history, and providing business intelligence dashboards for driving efficiencies and tracking device performance. Can be bundled with maintenance contracts. Targeted at multi-site estate operators.
• Smart Building Converged Infrastructure A converged IP infrastructure solution that seamlessly links fire safety, security, communications and other building systems onto a common platform, with hundreds of edge devices (Wi-Fi, CCTV, telephones, door entry panels, access control, fire alarms, emergency call units) accessible via smartphone. Targeted at IRC, defence and public-sector estate operators.
• NSP Smoke Control and Ventilation TIS Group's specialist smoke control and ventilation company, acquired to expand TIS's capabilities and offer a more comprehensive suite of integrated fire detection and smoke ventilation solutions. Targeted at building and estate customers requiring compliant smoke control systems.

Quantifiable outcome

• 40,000+ devices managed seamlessly across Audley Group's villages
• +3 more outcomes

Named customers9 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Five partnerships are on record, tiered core, minor and supporting.

• AmbacoreStrategic or Co-development PartnerStrategic partnership announced to modernize and enhance caregiving for seniors in care and retirement communities. Creates a unique and comprehensive solution helping care and retirement living operators better serve their residents.
• Inspired VillagescoreStrategic or Co-development PartnerInspired Villages, a later living operator and developer, appointed TIS as official technology partner to accelerate innovation and streamline processes across their retirement community portfolio.
• Women in Retirement Living (WiRL)minorGTM or Marketing PartnerPartnership to champion, represent and empower women and other underrepresented groups within the UK retirement living sector. TIS supports diversity initiatives in the sector.
• HoneywellsupportingTechnology or IntegrationTIS utilizes Honeywell's CLSS (Cloud Leading Safety Solution) tool for fire alarm tracking at individual flat level. Vigilon fire panels from Honeywell used in major IRC installations.
• NSP (Smoke Control Specialist)coreStrategic or Co-development PartnerAcquisition of NSP expands TIS capabilities in smoke control and ventilation. Offers customers a more comprehensive suite of fire safety and smoke control solutions.

Scale indicators12 records

Recent moves7 records

Expansion highlights6 records

Broad incumbents

• Mitie: Large UK facilities management and security services group with a Security division delivering manned guarding, CCTV, access control and integrated security solutions across public and commercial estates. Comparable to TIS as a UK-based security/life-safety systems provider, but at significantly greater scale and with a much broader service portfolio beyond TIS's IRC-focused niche.
• Securitas (UK): Global security services group with significant UK operations spanning electronic security installation, monitoring, and integrated solutions alongside manned guarding. Comparable to TIS for security systems integration and managed services, but operates as a broad incumbent with a wider geographic and vertical footprint.
• Chubb (UK) — UTC Fire & Security: UK arm of a global fire safety and security systems provider, delivering fire detection, suppression, intruder, CCTV, and access control solutions with monitoring services. Comparable to TIS in fire and security integration but tied to a major manufacturer, with broader geographic and vertical reach.
• Johnson Controls (UK): Global building technology provider offering integrated fire detection, security, HVAC, and smart building systems with strong UK presence. Comparable to TIS in the converged building systems and life safety space, but as a broad incumbent with a global product portfolio and major-OEM commercial model versus TIS's independent integrator positioning.

Direct peers

• OpenView Security Solutions: UK independent integrator of electronic security systems (CCTV, access control, intruder alarms) and fire safety solutions for commercial, public sector and residential customers. Direct peer to TIS, sharing the independent integrator model, multi-vertical UK focus, and converged IP-system approach, though less concentrated in retirement living.
• Jackson Fire & Security: UK provider of fire alarm, intruder alarm, CCTV, access control and integrated security system design, installation, and maintenance services to commercial, public sector, and residential customers. Closely comparable to TIS in scale, service model, and converged systems offering, with overlap in the social housing and public sector verticals.
• RGM Fire Protection: UK fire protection and life safety specialist providing design, installation, commissioning, and maintenance of fire alarm, emergency lighting, and related systems. Direct peer to TIS's fire protection business, particularly relevant for the BAFE-accredited installation and maintenance overlap in retirement, housing, and public sector clients.

Emerging players

• CSL Group (Critical Software & Connectivity): UK provider of managed connectivity and signalling solutions for intruder, fire, and CCTV systems, including dual-path alarm signalling. Adjacent peer to TIS for security/fire system connectivity and managed services within UK installations, with overlap in supported IRC, housing, and commercial customers.
• Bouygues Energies & Services (UK): UK building services and technical FM provider with capabilities in fire & security systems, smart building infrastructure, and life safety integration for public and commercial estates. Comparable to TIS for converged in-building systems delivery, particularly in public sector and social housing, though broader in scope and larger in scale.

Regional players

• Churchill Group (Security Division): UK security and facilities services provider combining manned guarding with electronic security systems integration across public sector, retail, and commercial customers. Comparable to TIS in UK electronic security service delivery, though with stronger weighting toward manned services and a different customer mix.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/tis-co-uk

Compliance15 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Subsidiaries1 record

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Total Integrated Solutions